Joo Casino is an online betting site that is owned and operated by Direx N.V., and is replacing the Princess Star Casino brand. The site was launched in 2017 and offers the same software set that the Princess Star brand had. This means that Joo Casino is an excellent site to play at and I highly recommend you check them out.
Casino Info
📌 Jurisdiction
Curacao
💰 Min Deposit€20
Minimum Desposit GradeB--
💸 Min Withdrawal€20
Minimum Withdrawal GradeB--
⏱️ Cashout TimeKYC: 72 hours; Pending time: 0-24 hours; E-wallets: Instant; Credit/Debit Cards: 24-72 hours; Bank Transfer: 3-10 business days
5% for Live Roulette, Video Poker, Craps, Baccarat, Poker, Sic Bo, Roulette, Live Blackjack, Live Craps, Live Baccarat, Blackjack, Live Poker, Live Sic Bo and Live Dragon Tiger
100% for Slots
Note:
New Customer Offer. T&C’s Apply. 18+. PLUS 100 Free Spins on Book of the Fallen (Pragmatic) (50 Free Spins per day for 2 days). Claimed money bonuses expire in 7 days and free spins bonuses expire in 3 days. Min deposit: €/$ 20. Maximum bet: €/$ 5. The following games are excluded from the bonus promotion offer: See website for list of online slots.
5% for Roulette, Live Blackjack, Live Craps, Live Baccarat, Live Roulette, Live Poker, Live Sic Bo, Live Dragon Tiger, Blackjack, Video Poker, Craps, Baccarat, Poker and Sic Bo
100% for Slots
Note:
PLUS 50 Free Spins ,25 free spins per day for 2 days. Claimed money bonuses expire in 7 days and free spins bonuses expire in 3 days. Min deposit: €/$ 20. Maximum bet: €/$ 5. The following games are excluded from the bonus promotion offer: See website for list of online slots.
5% for Blackjack, Video Poker, Baccarat, Poker and Roulette
100% for Slots
Note:
Plus 50 Free Spins on Book of Dead. Minimum deposit: €/$ 20. Maximum bet: €/$ 5. The following games are excluded from the bonus promotion offer: See website for list of online slots.
5% for Video Poker, Blackjack, Poker, Roulette and Baccarat
100% for Slots
Note:
The minimum deposit is 20 €/$. You can use bonus code CANDY while making one of your deposits this day to get a bonus of 60% on its amount and up to 500 €/$.
If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.
There are quite a few Video Poker games accessible to players. They include Aces and Eights (1 hand and multi-hand), All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild (1 hand and 4-100 hands), Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better.
Responsible gaming is addressed using a dedicated page on the Joo website. This page isn’t as comprehensive as some others I’ve seen, but it’s still good to see it here. The site has cool off, self-exclusion, and other policies meant to limit problem betting activities, and there’s also info on combatting underage betting.
Customer support is available through live chat and email. The rep I contacted picked up on the chat relatively fast, and they were able to answer my general bonus term questions, which is about all I expect from the support at any site. I would have liked to see more options available, but I won’t complain too much as the help was generally available.
Security is addressed using 128-bit SSL encryption, which is what all reliable casinos are using these days. For those who don’t know, SSL encrypts data as it gets transferred between your computer and the casino’s servers, and keeps it from being intercepted by outside parties. This is a good thing and I’m happy to see it implemented here.
Terms and Conditions, Banking
I took a look at the terms and conditions at Joo Casino and couldn’t find anything misleading or unfair toward players.
The banking system at Joo is pretty solid, as the site offers deposits and withdrawals through Bitcoin, Zimpler, Paysafecard, Visa, MasterCard, Maestro, Skrill, Neteller, Sofort, and more. The casino pays winnings very quickly, with Bitcoin coming through almost instantly, while other eWallets are paid out within 24 hours. There is a $4,000 weekly withdrawal limit on winnings, or 4 Bitcoin, which is currently trending higher than the $4k limit on other methods.
There is a huge library of slots on offer at Joo Casino, with the site offering more than 670 games as of the publication of this review. These games include licensed and unique properties spanning classic and video slots. There are also some progressive jackpots on offer.
Comp Point Program
There is a VIP program in place for players who wager large amounts of money in the casino, but I couldn’t find any information on a comp program.
Licence Information
Joo Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Joo Casino does not accept players from the following countries: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Curacao, DC, Delaware, Florida, France, French Guiana, French Polynesia, Georgia, Gibraltar, Greece, Guadeloupe, Hawaii, Idaho, Illinois, Indiana, Iowa, Israel, Jersey, Kansas, Kentucky, Lithuania, Louisiana, Maine, Martinique, Maryland, Massachusetts, Mayotte, Mexico, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Netherlands, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Ontario, Oregon, Pennsylvania, Poland, Reunion, Rhode Island, Saint Martin, Serbia, South Carolina, South Dakota, Spain, Sweden, Tennessee, Texas, United Kingdom, United States, Utah, Vermont, Virginia, Wallis and Futuna, Washington, West Virginia, Wisconsin and Wyoming.
Other Products
In addition to standard casino games, Joo Casino also has a full live dealer casino that it offers to its players.
Player Issues
There are no known player issues pertaining to how Joo Casino conducts its operations.
Wizard Endorsement Status
Joo Casino has not earned endorsement from the Wizard of Odds.
User reviews marked with this logo are syndicated from
LCB.org
CC FahrradApril 6, 2024 04:58
Used to be awesome with fast withdrawals and an overall good performance, including decent loyalty bonuses and cashback. But something changed in the last couple of weeks months and even their response time in live chat became bad
Risto111March 13, 2024 07:07
Good games and fast answers from support. However, I didn't find luck here. I will play again and maybe someday I will won something
Anna1977January 11, 2024 12:16
Hello, dear players and forum administration, I would like to share the problem of the DAMA N.
Hello, dear players and forum administration, I would like to share the problem of the DAMA N.V casino group, since I don’t see any other way out, and in the future so that players know about this problem! The thing is, back in 2015-18, I just started playing in online casinos, like any newbie, I didn’t read any rules and conditions of casino sites. It so happened that I mistakenly opened several accounts in Joocasino, in Bitstarz at the same time (the guys understood everything and I’ve been playing there for 6 years without problems and withdrawing!) in my name at different times, I admit my mistake, I’ve been doing this for a long time I play responsibly and always verify my accounts from the moment of registration so that there are no problems, and it didn’t work out here according to the casino administration, which, as I understand it, is the same for everyone. So recently I went back to Joo casino, since the account was opened quite a long time ago, at the place of my old registration (I don’t have permanent registration yet, in case of a withdrawal and a request to update the current data, I would also upload new documents, since the old address was no longer there) I uploaded all the documents and asked them to change the old address in the account. For a very long time they were indignant and asked why you want to change the address in your profile, after thinking for a long time, they asked me to upload some document confirming my old address in my profile, I uploaded it, and a day later I received a letter about blocking my account. Okay, I broke something in JOO, but in new casinos from this network I also received letters, from Rooli and Rooster bet, but in those I couldn’t break anything, and in any new one from this group! I also uploaded all the documents after registration for verification. Help me contact this casino Administration or representatives, because I really like their casino groups and I want to play in them all the time! This all slightly spoiled my opinion about them, because each casino is separate with its own rules and conditions, how can they block my accounts in different ones, where I am verified, managed to make deposits and withdrawals and did not break any rules and play responsibly! I wrote to them wherever possible, tell me the reason for the blocking!? The answer is the same - it's the Administration! Is this possible? I will also provide all screenshots.
Help me stop the ''administration'', I'm afraid that there will be blockages in those where I have been actively playing for a long time, or in the future, if I manage to win a large amount, they will find this reason and will not pay me and return my deposit.
p.s So that you understand, in my group there is only one account everywhere, verified and there have already been deposits and withdrawals! If necessary, I can list them too.
This casino is decent overall. The slots are colorful and the design is eye-catching. The staff is polite and helpful, always ready to explain and assist. There's a good variety of games available. However, I can't comment on withdrawals as I haven't withdrawn yet since I haven't played here enough.
AaltoJuly 26, 2023 14:04
Not a bad place with adequate promotion in the VIP program
Account verification was fast enough and I withdrew my money within a day.
From interesting for me was the number of live games and players who were in chat. A lot of interesting people with whom you can spend the evening in good company))
NanisejaneJuly 1, 2023 17:40
I signed up to Joo casino a long time ago and I still get given free spins every week which is awesome. They have an awesome selection of games and the whole site is very easy to use and I really like how they have an app as it just makes it even easier to play :)
Berggipfel1978June 20, 2023 12:15
Not bad, Lots of games, beautiful interface and easy to use,
lots of bonuses for every single deposit without game restrictions
and good chat and support. But also they do everything to avoid processing
withdrawals it's frustrating....
It takes days or weeks to get e-mails.
MissIbrMay 23, 2023 16:56
I had one of the best gaming experiences ever at this casino. and that as a new player. Good welcome bonus, lots of slots, lots of deposit and withdrawal methods, verification took less than 24 hours. the website runs well with no crashes and the slots have a fair RTP
MerogoApril 16, 2023 11:21
There is an impressive range of titles, with offerings for both high rollers and casual gamers. The online customer support team is very helpful, and the withdrawal and deposits are lightning-fast. Consequently, I would definitely recommend this casino to anyone looking to try out 9-reel slots
Tess McSquizzyNovember 25, 2020 12:22
I like joos wide range of games. I also like how they have alit of bonuses. Makes me feel like they are more hands on
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Comments: 35
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User reviews marked with this logo are syndicated from LCB.org
CC Fahrrad April 6, 2024 04:58
Used to be awesome with fast withdrawals and an overall good performance, including decent loyalty bonuses and cashback. But something changed in the last couple of weeks months and even their response time in live chat became bad
Risto111 March 13, 2024 07:07
Good games and fast answers from support. However, I didn't find luck here. I will play again and maybe someday I will won something
Anna1977 January 11, 2024 12:16
Hello, dear players and forum administration, I would like to share the problem of the DAMA N.
Hello, dear players and forum administration, I would like to share the problem of the DAMA N.V casino group, since I don’t see any other way out, and in the future so that players know about this problem! The thing is, back in 2015-18, I just started playing in online casinos, like any newbie, I didn’t read any rules and conditions of casino sites. It so happened that I mistakenly opened several accounts in Joocasino, in Bitstarz at the same time (the guys understood everything and I’ve been playing there for 6 years without problems and withdrawing!) in my name at different times, I admit my mistake, I’ve been doing this for a long time I play responsibly and always verify my accounts from the moment of registration so that there are no problems, and it didn’t work out here according to the casino administration, which, as I understand it, is the same for everyone. So recently I went back to Joo casino, since the account was opened quite a long time ago, at the place of my old registration (I don’t have permanent registration yet, in case of a withdrawal and a request to update the current data, I would also upload new documents, since the old address was no longer there) I uploaded all the documents and asked them to change the old address in the account. For a very long time they were indignant and asked why you want to change the address in your profile, after thinking for a long time, they asked me to upload some document confirming my old address in my profile, I uploaded it, and a day later I received a letter about blocking my account. Okay, I broke something in JOO, but in new casinos from this network I also received letters, from Rooli and Rooster bet, but in those I couldn’t break anything, and in any new one from this group! I also uploaded all the documents after registration for verification. Help me contact this casino Administration or representatives, because I really like their casino groups and I want to play in them all the time! This all slightly spoiled my opinion about them, because each casino is separate with its own rules and conditions, how can they block my accounts in different ones, where I am verified, managed to make deposits and withdrawals and did not break any rules and play responsibly! I wrote to them wherever possible, tell me the reason for the blocking!? The answer is the same - it's the Administration! Is this possible? I will also provide all screenshots. Help me stop the ''administration'', I'm afraid that there will be blockages in those where I have been actively playing for a long time, or in the future, if I manage to win a large amount, they will find this reason and will not pay me and return my deposit. p.s So that you understand, in my group there is only one account everywhere, verified and there have already been deposits and withdrawals! If necessary, I can list them too.
Read moreOlaf581 August 25, 2023 17:39
This casino is decent overall. The slots are colorful and the design is eye-catching. The staff is polite and helpful, always ready to explain and assist. There's a good variety of games available. However, I can't comment on withdrawals as I haven't withdrawn yet since I haven't played here enough.
Aalto July 26, 2023 14:04
Not a bad place with adequate promotion in the VIP program Account verification was fast enough and I withdrew my money within a day. From interesting for me was the number of live games and players who were in chat. A lot of interesting people with whom you can spend the evening in good company))
Nanisejane July 1, 2023 17:40
I signed up to Joo casino a long time ago and I still get given free spins every week which is awesome. They have an awesome selection of games and the whole site is very easy to use and I really like how they have an app as it just makes it even easier to play :)
Berggipfel1978 June 20, 2023 12:15
Not bad, Lots of games, beautiful interface and easy to use, lots of bonuses for every single deposit without game restrictions and good chat and support. But also they do everything to avoid processing withdrawals it's frustrating.... It takes days or weeks to get e-mails.
MissIbr May 23, 2023 16:56
I had one of the best gaming experiences ever at this casino. and that as a new player. Good welcome bonus, lots of slots, lots of deposit and withdrawal methods, verification took less than 24 hours. the website runs well with no crashes and the slots have a fair RTP
Merogo April 16, 2023 11:21
There is an impressive range of titles, with offerings for both high rollers and casual gamers. The online customer support team is very helpful, and the withdrawal and deposits are lightning-fast. Consequently, I would definitely recommend this casino to anyone looking to try out 9-reel slots
Tess McSquizzy November 25, 2020 12:22
I like joos wide range of games. I also like how they have alit of bonuses. Makes me feel like they are more hands on