Responsible Gambling, Customer Support & Security
Responsible gaming is addressed using a dedicated page where you’ll find a wealth of information related to preventing gambling addiction. I think that casinos have a social responsibility to provide this information to customers, so I’m happy to see this verbiage present. The casino also offers controls like deposit limits, self-exclusion, and time limits to help keep those problematic behaviors from creeping in.
The customer support team can be reached using live chat, email, and through an online form. While the form is basically worthless, the live chat worked well, and email is always an option if you don’t want to sit online while you wait for your issue to be resolved. I always use chat and found the team fast to respond and able to quickly answer my questions in order to get me back playing.
NeonVegas encrypts player information using SSL technology, which is what most sites use to protect player information. You should only play at casinos that encrypt information, as doing so helps secure your personal and financial data from hackers.
Terms and Conditions, Banking
The terms and conditions at NeonVegas are standard and I didn’t see anything that was unfair or predatory toward players while I browsed them.
Below you’ll find the different banking options at NeonVegas, including deposit and withdrawal choices.
Banking options at NeonVegas Casino
Slots
There’s a huge slot library in place at NeonVegas Casino, with almost 2,400 games as of the publication of this review. You’ll find games from more than four dozen developers, with big-name companies like Microgaming, NetEnt, Play’n GO, and iSoftBet leading the way. There are also progressive jackpots available to be won and most of the games can be played on smartphones if you wish.
Comp Point Program
Unfortunately, there isn’t a VIP program in place at NeonVegas. This sucks, as there’s nothing here working to keep you coming back. Hopefully they add one at some point as I love getting comps.
Licence Information
NeonVegas Casino is licensed to conduct gaming operations through the jurisdiction of Malta. Malta is one of the best spots to hold a gaming license, as punters will receive a fair shake in the event of a dispute.
Countries not supported
NeonVegas Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Albania, Alberta, Algeria, American Samoa, Angola, Antigua and Barbuda, Argentina, Arizona, Arkansas, Australia, Austria, Bahamas, Barbados, Belgium, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Colorado, Congo Democratic Republic, Connecticut, Cote d'Ivoire, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Florida, France, French Guiana, French Polynesia, French Southern Territories, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Hong Kong, Hungary, Idaho, Illinois, India, Indiana, Iowa, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Kansas, Kazakhstan, Kentucky, Kenya, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Louisiana, Macau, Madagascar, Maine, Mali, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritius, Michigan, Minnesota, Mississippi, Missouri, Mongolia, Montana, Montserrat, Morocco, Mozambique, Myanmar, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Hampshire, New Jersey, New Mexico, New York, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, North Carolina, North Dakota, Northern Mariana Islands, Northwest Territories, Nova Scotia, Nunavut, Ohio, Oklahoma, Ontario, Oregon, Pakistan, Palestine, Panama, Paraguay, Pennsylvania, Philippines, Poland, Portugal, Prince Edward Island, Puerto Rico, Quebec, Rhode Island, Romania, Russia, Saskatchewan, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tennessee, Texas, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Vanuatu, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming, Yemen, Yukon Territory, Zambia and Zimbabwe.
Other Products
Customers of NeonVegas will be able to partake in live dealer casino games as there’s a full suite of the webcast games available on the casino’s site.
Player Issues
There aren’t any known player issues related to how NeonVegas Casino conducts its gaming operations.
Wizard Endorsement Status
NeonVegas Casino has not earned endorsement from the Wizard of Odds.
NeonVegas Casino Screenshots
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Comments: 1
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User reviews marked with this logo are syndicated from LCB.org
4.5 / 5
Liked ItNeonVegas is a legit casino with a lot of slots games/providers to choose from. I wouldn't give 100% bcz I haven't cashed out anything from them yet. But they are pretty honest and fair with their games compare to most other places out there. Their best promotion would be 1 free spin everyday promotion.
NeonVegas is a legit casino with a lot of slots games/providers to choose from. I wouldn't give 100% bcz I haven't cashed out anything from them yet. But they are pretty honest and fair with their games compare to most other places out there. Their best promotion would be 1 free spin everyday promotion. You can really turn 1 spin into big money if you can manage finish top 7 on the payout from that spin. Hope my big win is on my way very soon. Cheers!
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