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Rich Palms Casino Review

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Rich Palms Casino welcomes players from Virginia Virginia

Ratings from trusted portals

3.8
AVERAGE

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135Show Comments

Introduction

Rich Palms Casino is an online betting site that’s catering to both Australian and American players. The site has a clean look to it and offers up a slate of Real Time Gaming titles. This casino has some great Bitcoin support as well as a great VIP program. Unfortunately, the site has some pretty crummy banking terms, as payouts take over 7 business days to be deployed to your bank account. This keeps Rich Palms from being an elite betting site, but there is definitely some promise there for the future.

Casino Info

📌 Jurisdiction Curaçao
💰 Min Deposit $10 (Neosurf)/$25 (Other methods)
Minimum Desposit Grade A-
💸 Min Withdrawal $100
Minimum Withdrawal Grade F-
⏱️ Cashout Time KYC: 3-4 business days; Pending Time: 2-7 business days; Processing time: 2-10 business days
Cashout Times Grade F+
🤑 Cashout Limit $500 Daily/$2,000 Weekly
Cashout Limit Grade D++
📱 Mobile Android, iPhone, iPad, Other Mobile
👍 Download available No

Rich Palms Casino Video Review

Bonuses

Below are the 6 bonuses available at Rich Palms Casino.

Below is a list of promotions currently being offered at Rich Palms Casino.

Christmas Bonus

Sign Up Reload A 300% Sign Up, Reload bonus with 35 casino spins and a wagering requirement of 35x(b&d) on Slots

Code: STOCKING

Percentage play-through by game:

  • 100% for Slots

Note:

New Customer Offer. T&C’s Apply. 18+.This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. 300% Match Bonus+ 35 Free Spins on Chill the Reel. Min deposit $25 (deposit with Neosurf $10+). Max cashout 20x deposit.  Use code: NORTHPOLE - 300% Match Bonus. Min deposit $25+ (Neosurf $10+), Max cashout 20x deposit. Valid until January 10th, 2024.

Christmas Bonus

No Deposit No Deposit bonus with a max bonus of $30 and a wagering requirement of 50xb on Slots

Code: GIFTBOX

Percentage play-through by game:

  • 100% for Slots

Note:

New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. $30 Free Chip. Max cashout $50. Valid until January 10th, 2024.

Christmas Bonus

Casino Spins No Deposit, Casino Spins bonus with 35 casino spins and a wagering requirement of 50xb on Slots

Code: REINDEER

Percentage play-through by game:

  • 100% for Slots

Note:

This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. 35 Free Spins on Moonlight Guardian. Max cashout $50. Valid until January 10th, 2024.

Sign Up Bonus

Sign Up Sticky A 300% Sign Up bonus with a max bonus of $3000 and a wagering requirement of 35x(b&d) on Slots

Percentage play-through by game:

  • 20% for Blackjack, Poker and Sic Bo
  • 100% for Slots

Note:

New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. 250% bonus on first deposit plus 50% for crypto deposits. Valid for slots.  Min deposit $25 ( Neosurf $10+). Max cashout: 20x.

2nd Deposit Bonus

Deposit Sticky A 250% 2nd Deposit bonus with a max bonus of $2500 and a wagering requirement of 35x(b&d) on Slots

Percentage play-through by game:

  • 20% for Blackjack, Poker and Sic Bo
  • 100% for Slots

Note:

200% Bonus is valid once for slots and table games on the second deposit of $25+ (Neosurf $10+), WG x35, max cashout x20. Get+50% for Crypto Deposits!

3rd Deposit Bonus

Deposit Sticky A 200% 3rd Deposit bonus with a max bonus of $2000 and a wagering requirement of 35x(b&d) on Slots

Percentage play-through by game:

  • 20% for Blackjack, Poker and Sic Bo
  • 100% for Slots

Note:

150% Bonus is valid once for slots and table games on the third deposit of $25+ (Neosurf $10+), WG x35, max cashout x20. Get+50% for Crypto Deposits!

Software Providers

Rich Palms Casino is powered by BetSoft, Rival, Saucify, Visionary iGaming, Betgames, Nucleus Gaming, Spadegaming, BGAMING, CQ9 Gaming, Woohoo Games, Qora Games, Genii, Wager Gaming, Dragon Gaming, Dragoon Soft and Urgent Games and players will find information available using a web-based platform that loads through your preferred internet browser. The site also supports mobile play, so using your smartphone or tablet to gamble here isn’t an issue.

Other Games

Rich Palms Casino is also home to 98 other games listed below:

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Responsible Gambling, Customer Support & Security

There’s a responsible gaming page on the Rich Palms website, with the casino providing information on identifying and fighting gambling addiction. There are also limits you can impose, as well as cool-off periods and self-exclusion. Links to gambling assistance groups are also available. 

The casino does encrypt player information, which is important in keeping your information secure and safe from hackers. You should only play at casinos that encrypt information for customers.

Customer support can be reached using live chat, email, and telephone. The chat function I used was nicely implemented, with the staff quick to respond to my request. Getting answers took a few minutes, but I did eventually get answers related to the bonus wagering requirements on promotions.

Terms and Conditions, Banking

The terms and conditions at Rich Palms are more or less standard, with nothing standing out as being unfair or predatory toward players.

The banking at Rich Palms Casino is too slow for my liking. Payouts can take over 7 business days to get to your account, which is way too long. The casino also has a cashout limit of $2,000 weekly, and the site also reserves the right to split payments into multiple transactions. This is an area that needs to be improved upon. 

Slots

Slot machines are available for play, with the site offering up over 100 classic and modern video slots. Mobile slots are available, letting you play on your smartphone or tablet, and there are a slew of different progressive jackpots tied to the games. Without a doubt, there are a bunch of games to choose from, so you’re going to have no problem finding a game that suits you.

Comp Point Program

Rich Palms uses the standard RTG format for comp points, with players earning a point for play in the casino. The basic level requires $20 wagered for 1 point. 100 points can be redeemed for $1 cash in the casino. Points earned do improve as you bet more at the site.

Licence Information

Rich Palms Casino carries a gaming license through the jurisdiction of Curacao.

Countries not supported

Rich Palms Casino does not accept players from the following countries: Afghanistan, Armenia, Aruba, Azerbaijan, Bangladesh, Belarus, Bhutan, Bulgaria, China, Costa Rica, Croatia, Curacao, Estonia, France, Georgia, Germany, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Lithuania, Malaysia, Netherlands, Netherlands Antilles, Nigeria, Ontario, Pakistan, Poland, Romania, Russia, Saint Martin, Serbia, Spain, Syria, Ukraine, United Kingdom and Viet Nam.

Player Issues

There are currently no known player issues pertaining to how Rich Palms Casino conducts their gaming operations.

Wizard Endorsement Status

Wizard Seal

Rich Palms Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Rich Palms Casino.

As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.

Comments: 135

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User reviews marked with this logo are syndicated from LCB.org

dpemerson76
dpemerson76 usOctober 27, 2024 09:57

Seems casino is gathering dust... Chat support was virtually non existent. I literally thought after 10 mins "did they abandoned this casino?" Didn't get good vibes nor good payouts. Better options out there I think

MERMAID1469
MERMAID1469 usSeptember 16, 2024 01:31

Slow,, not at all fun! The service took 20 minutes to answer, and did not come back with an answer, and asked again?

suave415
suave415 usAugust 16, 2024 07:51

Rich Palms has switched from RTG/SpinLogic games to offering a mixture of games that resemble more of what a player should expect to find when playing at IgnitionCasino.lv and its sister casinos. This change has taken place fairly recently, March 2024. Anywho, I do like the casino's new web design.

Rich Palms has switched from RTG/SpinLogic games to offering a mixture of games that resemble more of what a player should expect to find when playing at IgnitionCasino.lv and its sister casinos. This change has taken place fairly recently, March 2024. Anywho, I do like the casino's new web design. It appears very trendy, as if playing at a resort.

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juanito
juanito mxAugust 10, 2024 22:58

thanks for the no deposit bonus but unfortunately I disagree with the following: after playing the wagering requirements and sending my documents to verify my account they tell me that I must deposit $ 50 to reach the minimum withdrawal of $ 100 after that play once my deposit, this condition on the part of the casino...

thanks for the no deposit bonus but unfortunately I disagree with the following: after playing the wagering requirements and sending my documents to verify my account they tell me that I must deposit $ 50 to reach the minimum withdrawal of $ 100 after that play once my deposit, this condition on the part of the casino is a term too much in their favor since the chances of losing are very high I understand that you have to make a verification deposit and play it once but here two things the minimum deposit is 50 and the minimum withdrawal is 100 it is very difficult to achieve this bonus is a loss I am sorry to comment but that happened to me I will let it lose.

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Kurenaii
Kurenaii seAugust 6, 2024 09:13

I was very disappointed with my experience. The bonus code I received didn't work and the customer support took forever to respond. When they finally did, they weren't able to resolve the issue. The promises made about the bonus were not kept. Because of this, I can't give a higher rating.

gartist415
gartist415 usJuly 29, 2024 12:18

MAJOR UPDATE: The logo may be the same, but if it weren't for the Rich Palms Casino emblem, you wouldn't recognize the casino's site if you haven't visited since I'd say, April/May 2024? Anywho, although I can't pinpoint the exact date when the change took place, the facts remain the same: The casino's site has...

MAJOR UPDATE: The logo may be the same, but if it weren't for the Rich Palms Casino emblem, you wouldn't recognize the casino's site if you haven't visited since I'd say, April/May 2024? Anywho, although I can't pinpoint the exact date when the change took place, the facts remain the same: The casino's site has undergone a massive renovation and depending on your point of view, for better or worse. For the "worse" crowd, that conclusion would be because the casino has removed the vast majority of its RTG/SpinLogic offerings when playing slots. For the "better" crowd, that determination may be influenced because of the new gaming options being offered. In fact, with the new update, I'd say at minimum, Rich Palms has doubled the amount of games members can engage with than prior to its makeover. What would make me give the casino a 5-Star rating is if the casino offered BOTH the RTG/SpinLogic games AND all of its updated library simultaneously. I personally only recognized some of their new games and that's because Rich Palms Casino now features a lot of the gaming library that can be found on Ignition Casino.

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Amy0622
Amy0622 usJuly 21, 2024 13:16

This casino has more games to choose from when you play with your bonus money the games are up to date and they also make it easy for you to claim your bonuses

Howard Boone
Howard Boone usJuly 21, 2024 07:52

I really like this casino. The layout the games are just alot better than most

Mike Crowe
Mike Crowe usJune 11, 2024 11:49

code didnt work... support gave me a $20 chip instead. same rtg bull crap games. felt like i had zero chance playing their recommended games. lost nearly every wager made on 3 different games. Thank goodness all these garbage casinos give out free chips so you can try it out and see how terrible they are for free.

code didnt work... support gave me a $20 chip instead. same rtg bull crap games. felt like i had zero chance playing their recommended games. lost nearly every wager made on 3 different games. Thank goodness all these garbage casinos give out free chips so you can try it out and see how terrible they are for free. Its like they are shooting themselves in the foot. My theory that anyone who gives free money out online is a scam is correct... a few of the legit ones will do it very rarely, but so far, all the sites that offer free money all day every day are trash.

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Nayan Calsin Murdoch
Nayan Calsin Murdoch June 7, 2024 01:50

SCAM!!! Used the welcome bonus and managed to play through the wagering requirements - site immediately shut down and my balance went from over 2000$ to 1$. Contacted support and shut down my account. Do not play on this site.

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