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Jackpot City Review
84Show CommentsJackpot City does not allow players from Ohio
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Introduction
Jackpot City Casino was founded back in 1998 and has been online ever since that time. Licensed in Malta, Jackpot City Casino is an online betting site that has become known for its large gaming library, great support, and excellent management staff.
Casino Info
Jackpot City Video Review
Software Providers
Jackpot City Casino is powered by Microgaming, Net Entertainment, Pragmatic Play, Triple Edge Studios, Northern Lights Gaming, Stormcraft Studios, Switch Studios, All41 Studios, Gameburger Studios, Pulse 8 Studios, Neon Valley Studios, SpinPlay Games, Real Dealer Studios, GONG Gaming, On Air Entertainment, Buck Stakes Entertainment, Games Global, Blueprint Gaming, Old Skool Studios, Foxium, Just For The Win, PearFiction Studios, Wild Streak Gaming, Slingshot Studios, Fortune Factory Studios, Crazy Tooth Studio, Alchemy Gaming, Snowborn Games, Hacksaw Gaming, Gold Coin Studios, Half Pixel Studios, Eurostar Studios, Aurum Signature Studios, Area Vegas, Spribe, Circular Arrow, HammerTime Games, INO Games, Nailed It! Games, Neko Games, Reel Kingdom, Oros Gaming and Ready Play Gaming, which provides hundreds of games to their customers. The casino is available in both a web based platform as well as a downloadable software client. A mobile casino is also available to those who want to play via their smartphone or tablet.
Blackjack
 Atlantic City Blackjack |
 European Blackjack |
 European Blackjack Redeal |
 Classic Blackjack |
 Vegas Single Deck |
 Vegas Downtown |
If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.
Video Poker
There are quite a few Video Poker games accessible to players. They include Aces and Eights (1 hand and multi-hand), All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild (1 hand and 4-100 hands), Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better.
Jackpot City Video Poker (Microgaming)
| Game review | Return | Power Poker | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|---|
| All Aces | 99.92% | No | No | 800-60-400-100-50-7-5-4-3-1-1 | No |
| Jacks or Better | 99.54% | Yes | Yes | 800-50-25-9-6-4-3-2-1 | No |
| All American | 99.38% | No | No | 800-200-34-8-8-8-3-1-1 | No |
| Aces & Faces | 99.26% | Yes | Yes | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Bonus | 99.16% | No | No | 800-50-160-80-50-9-7-5-3-1-1 | No |
| Bonus Deuces Wild | 99.15% | No | No | 1000-400-200-25-80-40-18-8-4-4-3-1-1 | No |
| Tens or Better | 99.14% | Yes | Yes | 800-50-25-6-5-4-3-2-1 | No |
| Aces & Eights | 99.09% | No | No | 800-70-80-50-20-8-5-4-3-2-1 | No |
| Deuces & Joker | 99.07% | Yes | Yes | 2000-800-25-12-9-6-3-3-3-2-1 | No |
| Double Double Bonus | 98.98% | No | No | 800-50-400-160-160-80-50-9-6-4-3-1-1 | No |
| Joker Poker (kings or better) | 98.60% | Yes | Yes | 1000-200-100-50-17-7-5-3-2-1-1 | No |
| Bonus Poker Deluxe | 98.49% | No | No | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Joker | 98.10% | No | No | 800-100-50-25-8-5-4-3-2-1 | No |
| Deuces Wild | 96.77% | Yes | Yes | 800-200-25-16-13-4-3-2-2-1 | No |
| Louisiana Double | 93.45% | No | No | 500,75,70,35,9,6,4,4,2,4,2,2,1 | No |
More information about Jackpot City's Microgaming Video Poker
Other Games
Jackpot City is also home to 36 other games listed below:
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Banking options at Jackpot City
Slots
Slots make up the largest portion of Jackpot City Casino's gaming library, and include both licensed titles and games that hail from the minds of the development studios themselves. There are also many large progressive jackpots to be won, with some prizes easily exceeding one million dollars in value.
Comp Point Program
Jackpot City awards comp points to their players for every £10 wagered in the casino. Players get 3 points for classic slots, keno and scratch cards, 2 points for video slots, Pai Gow, and War, and 1 point for Craps, Blackjack, Baccarat, and Red Dog. Once players reach 200 points, points can be redeemed for £1 real cash in the casino.
Licence Information
Jackpot City Casino is licensed to conduct gaming operations by the jurisdiction of Malta.
Countries not supported
Jackpot City does not accept players from the following countries: Afghanistan, Alabama, Alaska, American Samoa, Andorra, Antarctica, Argentina, Arizona, Arkansas, Australia, Austria, Belarus, Belgium, Botswana, Brazil, Bulgaria, California, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Congo, Connecticut, Cuba, Czech Republic, DC, Delaware, Denmark, Florida, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Ghana, Greece, Greenland, Guadeloupe, Guam, Hawaii, Heard Island and McDonald Islands, Hong Kong, Hungary, Idaho, Illinois, Indiana, Iowa, Iran, Israel, Italy, Japan, Kansas, Kentucky, Kenya, Korea, Democratic People's Republic of, Lithuania, Louisiana, Macau, Maine, Malaysia, Martinique, Maryland, Massachusetts, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Montana, Montenegro, Mozambique, Myanmar, Nebraska, Netherlands, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Nigeria, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Philippines, Poland, Puerto Rico, Reunion, Rhode Island, Romania, Rwanda, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Serbia, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Carolina, South Dakota, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Tanzania, Tennessee, Texas, Timor-Leste, Turkey, Uganda, United States, United States Minor Outlying Islands, Utah, Vatican, Venezuela, Vermont, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Wisconsin, Wyoming, Yemen and Zambia.
Player Issues
All of the casinos operated by The Palace Group/Buffalo Partners have been blacklisted by our site. While we recognize that the casinos held by this group have generally been reputable in the past, they have recently changed player terms and conditions and opted to breach contracts with various casino affiliate sites. This leads us to believe that The Palace Group may be experiencing internal issues, and we urge players to avoid playing at this site in order to avoid being ripped off.
Wizard Endorsement Status
Jackpot City has not earned endorsement from the Wizard of Odds.
Jackpot City Screenshots
Comments: 84
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User reviews marked with this logo are syndicated from LCB.org
They lost what little respect I had left when they ignored my latest issue about an error with achievements. It cost me my leaderboard placement & I’m livid. I’m dropping this review off and filing formal complaints. They’re quick to take money. Instant depo.
They lost what little respect I had left when they ignored my latest issue about an error with achievements. It cost me my leaderboard placement & I’m livid. I’m dropping this review off and filing formal complaints. They’re quick to take money. Instant depo. Withdrawal is nearly impossible and I usually give up after a week of waiting & reverse the withdrawal. No point in depo cuz you won’t get anything back. But I still tried and tried and now that I can’t even enjoy the one aspect that kept me logging in I’m at my breaking point. Games are fun but I question the legitimacy of the listed rtp, Biggest issues: unreliable support. Slow or unresponsive support. Very Untrustworthy you can’t rely on support or overall management of this casino, complete failure to correct errors or rectify problems. Even with proof. Failure to payout or unnecessary delays. Website malfunctions, technical issues & unfair practices. Deceptive promotions leaderboards & tournaments. Horrible experience. Down a LOT of money. Very disappointing. I would not recommend to anyone. It’s not worth your time or money.
Read more4.1 / 5
I personally love this casino. The bonuses are great when you can get them. They are always adding new games and the games hit really great. My biggest wins have been at this casino. I would give it a 5/5 however chat support is slow and can be hard to reach.
I personally love this casino. The bonuses are great when you can get them. They are always adding new games and the games hit really great. My biggest wins have been at this casino. I would give it a 5/5 however chat support is slow and can be hard to reach. Also withdrawals take way longer than other casinos but it can be worth the wait. :)
Read more3 / 5
It's easy to deposit. Easy to verify. But bonuses could be improved.
2.9 / 5
Liked ItI liked this casino and sisters casinos very much. But when study the reviews it's very difficult to decide whether I continue playing here or not? The first casino which offers $300 bet on slot of sisters of oz wowpot.
I liked this casino and sisters casinos very much. But when study the reviews it's very difficult to decide whether I continue playing here or not? The first casino which offers $300 bet on slot of sisters of oz wowpot. Customer support is not so good because recently I sent mails but their response is so late that we can't imagine.
Read more2 / 5
DislikeEver since I sent in my paperwork for my address change, and my source or funds document, within the first hour early Sunday morning I received an email back asking for clarification, and again for clarification at noon. I've been over a day since (now monday) and still nothing...
Ever since I sent in my paperwork for my address change, and my source or funds document, within the first hour early Sunday morning I received an email back asking for clarification, and again for clarification at noon. I've been over a day since (now monday) and still nothing... I've sent two follow ups via email... no response. 👎
Read more2 / 5
DislikeI haven't played for over a year, on any sites let alone Jackpot City- but so far the player interaction / game play and player tournaments are easily accessible, fun and engaging. Upon logging in for the first time in over a year I received a "double my deposit" offer with no wagering requirements.
I haven't played for over a year, on any sites let alone Jackpot City- but so far the player interaction / game play and player tournaments are easily accessible, fun and engaging. Upon logging in for the first time in over a year I received a "double my deposit" offer with no wagering requirements. and it proved to be true 👍 No playthrough was requested after I deposited- I actually played on and off for about 5 hours until winning a random jackpot at over $2000 CAD- as for their withdrawal and document verification process... stay tuned. ((I've crossed all my "T's" and dotted all my "I's" ☝️ followed all their requirements, for not only on their website document uploading process- but ive also sent emails with my inquiries and documentation uploads. I even used my best manners and everything 🤞)) #staytuned
Read more5 / 5
Liked ItNot too bad of a casino. Gives you some bonuses and fees games are good payouts... updated games are always fun to play. The loyalty takes so long to get through. All in all its ones on my faves
2.7 / 5
AverageA middle-ranking casino with an outdated design. The RTP used to be higher, and every player who played Jackpot City 2 years ago probably noticed that.
3.5 / 5
Liked Itget a free spin everyday and now the money wheel daily games are great but the 50 withdraw sucks if you put 20 on then win 40 you gotta just keep playing that's the only thing i don't like but you can deposit 5 dollars i like that cause deposit low and win high i say
4 / 5
Jackpot City definitely does not deserve a place on the warning list here. I say this responsibly because I have been a member of this casino for more than 10 years. I've probably had over 50 withdrawals and never a single problem. I am really surprised that this casino is on the warning list
2.2 / 5
AverageZorro, don't be so sure about this casino. In ten years, Jackpot City Casino has changed its soul. In 2018 it merged into a group with a bad reputation, which was already involved in unfair practices. I suggest you switch to a casino with good ratings and better reviews.