Responsible Gambling, Customer Support & Security
Promoting responsible gambling is one of the casino’s top priorities, and the operator is committed to providing a safe environment and helping players maintain control over their gaming habits. Gamblers are encouraged to use available options such as gaming session time tracking, reality checks, account limits, and other tools offered to help manage their finances and time spent at the casino.
Responsible gaming features are designed to ensure that playing casino games remains an enjoyable and balanced activity. For tips on money management, you can visit helpful resources like this one on our website.
If at any point, for any reason, a player feels the need to take a short break from gaming, the self-exclusion option is available. To activate it, players simply need to send a written request to the casino. When you feel ready to resume managing your gaming activities, the casino staff can assist in reactivating your account. All you'll need to do is send a restoration request, again in written form.
The Ritzo Casino support team is available 24/7 to answer any questions or assist with player inquiries. You can reach them through various channels, including an online mail form, email, live chat, and Telegram. Phone support is not provided.
When it comes to the security of personal and financial data, this operator has done an excellent job in ensuring safe payment transactions on the casino’s website and the protection of sensitive information. The latest Secure Sockets Layer (SSL) encryption protocol safeguards players’ data, so you can play with peace of mind at Ritzo.
Terms and Conditions, Banking
We always like to emphasize how important it is for players to familiarize themselves with the rules included in the Terms and Conditions document. This text offers comprehensive details about the casino's services, policies, and regulations. Also, it provides valuable information on account registration, making deposits and withdrawals, as well as specific requirements related to bonuses and promotions.
By reviewing and understanding T&C players can ensure they are fully informed and can enjoy a transparent experience without confusion.
Here is a quick overview of important rules that players should be familiar with:
- The casino has the right to perform the verification procedure at any time, requesting personal identification documents, a photo selfie, video or phone verification, or any other necessary proof.
- The finance department may delay processing a withdrawal request if additional verification is required. All documents must be submitted within thirty calendar days from the date of the withdrawal request.
- Failure to complete the verification process will result in the confiscation of eventual winnings and the permanent closure of your account due to unsuccessful verification.
- The casino reserves the right to refuse a player’s request to create a new Ritzo Casino account and may restrict any existing account without prior notice.
- The operator has the right to decline any deposit without providing an explanation.
- Ritzo also retains the right to suspend or block access to games, promotions, or other services if there is a legitimate reason to believe that an account is being used for any actions that violate the casino’s Terms and Conditions.
- The casino can charge administrative fees.
- Certain bonuses come with high wagering requirements.
- Both minimum deposit and minimum withdrawal amounts are higher than the industry average, while monthly cashout limit is low.
The cashier at Ritzo Casino offers an impressive set of payment options, which we are confident will cater to all players. Keep in mind that the available methods may vary depending on your gambling jurisdiction, but rest assured, there are plenty of choices for everyone, regardless of the country you are from.
Both fiat currencies and popular cryptocurrencies are supported for deposits and withdrawals, providing players with flexibility in choosing the banking method that best suits their needs for managing their funds.
If you choose to deposit using cryptocurrencies, you will have access to popular crypto coins such as Bitcoin Cash, Bitcoin, Ethereum, Tether, and Litecoin.
The identity verification process can take up to seventy two hours, while withdrawal processing times vary depending on the payment method used. Pending times range from one to three business days, with e-wallet withdrawals typically processed within twenty four hours. Credit and debit card or bank transfer withdrawals may take longer.
Banking options at Ritzo Casino
Slots
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Gamblers will have the opportunity to explore nearly five thousand slot titles at Ritzo, each offering excellent graphics and popular themes, realistic and attractive sound designs, and inviting reward systems that come with extra spins, multipliers, bonus rounds, scatters, wild symbols...
Here are some of the slots featured by the operator: Traders Fortune, 1 Reel - Jarptitsa Unleashed, Sizzling Sevens Hold & Win, Book of Magus XXL, Bank Wagon Heist, Kraken's Hunger, Aztec Treasure Hunt, Double Steam, Retro Pedro, Wood Luck, Stockholm Syndrome, Ticket To Wild, Book Of Claws, Mighty Symbols: Jokers, Demi Gods V - Hold & Hit, Big Bam-book, Age of the Gods: Cash Collect, San Chong BaoZha Blue: Bonus Combo, Casino Night, Power of Zeus, and more.
Comp Point Program
At Ritzo Casino, players have the chance to participate in an interesting loyalty program by making real-money wagers and playing their favorite games or exploring new ones. This straightforward loyalty plan allows gamblers to earn comp points as they play. The CPs can be used to advance through the five available levels of the loyalty ladder and unlock various bonuses and promotions along the way. The higher you climb, the more attractive the rewards become.
Besides progressing through the five tiers, gamblers can redeem the loyalty points they have collected at the casino’s shop, which is packed with appealing offers and exclusive benefits. Rewards for being a loyalty member include bonus spins, special promotions, tickets to tournament entries, VIP gifts, and other exciting perks.
Countries not supported
Ritzo Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Algeria, Angola, Argentina, Arizona, Arkansas, Armenia, Aruba, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Colorado, Comoros, Congo, Connecticut, Costa Rica, Cuba, Curacao, Cyprus, DC, Delaware, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Florida, France, Gabon, Gambia, Georgia, Georgia, Ghana, Guatemala, Guinea, Guinea-Bissau, Hawaii, Honduras, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Israel, Japan, Kansas, Kazakhstan, Kentucky, Kenya, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Louisiana, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Maryland, Massachusetts, Mauritania, Mauritius, Mexico, Michigan, Minnesota, Mississippi, Missouri, Moldova, Mongolia, Montana, Morocco, Mozambique, Myanmar, Namibia, Nebraska, Nepal, Netherlands, Nevada, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Niger, Nigeria, North Carolina, North Dakota, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palestine, Panama, Paraguay, Pennsylvania, Peru, Philippines, Portugal, Puerto Rico, Qatar, Rhode Island, Romania, Russia, Rwanda, Saint Martin, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Somalia, South Africa, South Carolina, South Dakota, South Sudan, Sri Lanka, Sudan, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Utah, Uzbekistan, Venezuela, Vermont, Viet Nam, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Yemen, Zambia and Zimbabwe.
Wizard Endorsement Status
Ritzo Casino has not earned endorsement from the Wizard of Odds.
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