Responsible Gambling, Customer Support & Security
Planbet takes seriously its responsibility to provide players with a safe gaming environment and promotes responsible gambling within the gambling community. As playing casino games is an entertaining activity that should never be considered a tool for making an income or anything similar, the operator strives to ensure that its casino members can enjoy playing games on the website with minimal risks.
Performing self-assessment tests is highly recommended, as well as applying time and money limits and practicing good management of these valuable resources. In case players notice any signs of concerning behavior, they should seek immediate help.
One of the options available to restrict gambling activities is activating the self-exclusion option which can last one month, six months, one or five years and can be activated by sending an email to the support department. The account will be closed for the selected period without the possibility to log into it and players should never attempt to register a new player’s account during the self-exclusion.
For responsible gaming or any other inquiries and questions, the casino’s customer care department is at players’ disposal via online chat and email, around the clock. Planbet does not provide phone support but besides previously mentioned communication channels players can also rely on popular social networks including Telegram, Facebook and other options, and they can count on professional and fast assistance from the casino staff. The website also comes with numerous useful, well-written articles on online gambling and sports betting.
The casino applies the latest SSL encryption protocol, which is a safety tool that provides players with financial transactions protected from potential misuse and cyber threats. This widely used technology encrypts shared data, which means players’ personal information, banking and other sensitive details are secured.
Terms and Conditions, Banking
As we often advise our readers, being informed about the casino’s terms and conditions is essential, as it will clarify not only the regulations and rules applied to the services provided but also provide information on important areas such as eligibility, age and geographical limitations, rules for making financial transactions, redeeming casino bonuses and promotions, and more. Players should always double-check these and numerous other criteria to ensure all requirements are met even before registering an account.
We've assembled a brief list of facts that we believe all casino members should be aware of:
- The operator has the right to request a selfie photo of a player holding a valid identification document for verification purposes.
- The casino has the right to refuse a bet or wager, or any part of it, at its sole discretion.
- Planbet has the right to block any account if it has been inactive for a three-month period.
- Gamblers are allowed to make withdrawals only to a payment method used for making a deposit.
- The casino has the right to charge fees for processing payments in certain cryptocurrencies.
- All winnings larger than a certain amount must be confirmed and approved.
- The minimum deposit and withdrawal amounts are excellent, while the monthly cashout maximum amount is relatively low.
The casino’s cashier supports well-known payment options, as we have mentioned both traditional and crypto ones, and various currencies including Bangladeshi Taka (BDT), Bitcoin (BTC), Dogecoin (DOGE), Ethereum (ETH), Euro (EUR), Indonesian Rupiah (IDR), Litecoin (LTC), Solana (SOL), TRON (TRX), United States Dollar (USD), Tether (USDT), Monero (XMR), Ripple (XRP), and more.
Keep in mind that players may be asked to submit their personal documents needed for the account verification procedure. Documents such as a valid ID card, passport, driver’s license, or any similar government-issued document, along with proof of address, proof of payment method ownership, and proof of deposit, may be needed. Additional procedures may also be required, including phone verification. The time for document verification typically lasts up to three days, and all documents can be submitted via a dedicated page on the site. Note also that the casino reserves the right to request any necessary documents to be officially notarized.
After completing KYC verification, the pending time for withdrawal transactions is typically up to twenty-four hours. E-wallet withdrawals are processed instantly, while credit card and bank transfers may take up to three business days.
Banking options at Planbet Casino
Slots
High Striker | |
The online slots category is the most popular among gamblers, and this operator successfully provides its casino members with a rich slot collection that includes almost four thousand available titles.
So, no matter if you prefer classic slot games, jackpots, Megaways, or any other slot game type, you will be able to try out interesting titles such as Royalty of Olympus, Zeus Lightning Megaways, Legacy of Anubis, Scarab Temple Hold and Win, Book of Darkness, Book of Power, Giga Bass GigaBlox, Boomerang Jack’s Lost Mines, Rags to Witches, Greedy Alice, Lucky Ducky MergeUp, Rainbow Ray, Sugar High, and more.
Comp Point Program
The operator includes a VIP plan for all registered casino members that comes with eight available levels. This is a simple loyalty program based on collecting comp points in order to reach the next loyalty tier. All you need to do is keep playing casino games, and you will be rewarded with generous cashback bonuses as you progress up the loyalty ladder. Casino members who manage to reach the highest loyalty level will also have the opportunity to enjoy exclusive promotional offers and VIP support.
Countries not supported
Planbet Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Wizard Endorsement Status
Planbet Casino has not earned endorsement from the Wizard of Odds.
Planbet Casino Screenshots
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