BetSofa Casino Review

Variety of depositing methods make it attractive for players. Games selection is too good. If verification delays in this casino for 72 hours then what's problem? A player can wait for some further time. Support is not bad. They also offer good promotions. Therefore I select it as average casino.

I tested the casino for 1 month. The support is great. There were problems with account verification for more than 72 hours. The first withdrawal of winnings also takes a long time, up to 48 hours. Then the winnings are paid out within 24 hours. Large selection of games, many game providers.

I like this casino , I have only played the NDB , but I have been trying to get my KYC done before i deposit, Seems to have everything I'm looking for in a casino

They have a good selection of games. I m really satisfied with the promotions I receive by email. The support team is friendly and they usualy reply fast. The KYC took 24hours (working hours 11am-8pm GMT).

They have a good selection of games. I m really satisfied with the promotions I receive by email. The support team is friendly and they usualy reply fast. The KYC took 24hours (working hours 11am-8pm GMT). I guess the KYC was fast for my case because I didn't have a pending cashout, I requested to make the KYC before I deposit to avoid any delay troubles for the cashout. Cryptocurrency cashout took 3 hours.

The casino does offer a lot games, with a lot of methoeds on deposit. They also offers good promotions from time to time. But haven't have a chances to make money there yet. So cannot tell how is their cashout services.

I made a good money but coudn't withdraw cause they didn't accept my doccuments for a week

Thank you for sharing your insights! Your viewpoint is highly valued! Please understand that the authentication process follows a standard KYC (Know Your Customer) protocol, which is essential to ensure the security of both parties.

Thank you for sharing your insights! Your viewpoint is highly valued! Please understand that the authentication process follows a standard KYC (Know Your Customer) protocol, which is essential to ensure the security of both parties. Kindly be informed that requests for fund withdrawals and document verification are typically dealt with within a span of 2-3 hours during the operating hours of 11:00 to 20:00 Greenwich time, from Monday to Sunday. In cases of heightened workload, there is a possibility of a slight extension in this timeframe. Nonetheless, our team is consistently dedicated to expediting the fulfillment of a Player's request! Moreover, our Customer Support chat remains accessible 24/7, offering you the opportunity to reach out to us with any inquiries you may have. Best regards, BetSofa Team

They also never came through with the 3$ LCB chip.

They also never came through with the 3$ LCB chip. And I'm still really miffed about the self exclusion thing, after almost a month there they haven't verified my account so I asked them to close it since I don't feel comfortable betting somewhere not knowing if I can cash out or not, and she kept saying over and over how I'm asking to for self exclusion (which I wasn't, it's like I was speaking a different language or to a bot or something, it was so offensive and rude).

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the verification process. Our team works diligently to ensure a smooth and secure gaming experience for all our players.

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the verification process. Our team works diligently to ensure a smooth and secure gaming experience for all our players. While our usual verification time is 2-3 hours during business days, there might be occasional delays due to workload. We value your feedback and are continuously striving to improve our services. We want to let you know that we care about your well-being and offer options to take a break from gambling if needed. You can choose to cool off for a specific time or self-exclude permanently, a link with all the available alternatives on our platform is provided to make it easy for you. Please feel free to reach out to us anytime via email or live chat if you have any further questions. Our team is available 24/7 to assist you. Best regards, BetSofa team.

Not a fan. Did a couple deposits, lost them. Uploaded my verification documents weeks ago, and they still haven't been verified. I asked the live chat support lady if she can close my account since I don't want to gamble somewhere where I'm not verified and it's taking quite some time.

Not a fan. Did a couple deposits, lost them. Uploaded my verification documents weeks ago, and they still haven't been verified. I asked the live chat support lady if she can close my account since I don't want to gamble somewhere where I'm not verified and it's taking quite some time. She told me if I want to self exclude myself or to limit my play to go to this link, and I was a little bit offended I didn't say anything about self exclusion or limiting my play I said I didn't want to gamble here if I can't get verified and asked her to close my account. Didn't close my account, kinda insulted me, not going back here.

Thank you for your feedback! We regret that you have had such a negative experience with Betsofa as we always strive to improve and make your stay in our casino as comfortable as possible! Please note, that documents are reviewed within 2-3 hours during business days, from 11:00 to 20:00 Greenwich time, Monday...

Thank you for your feedback! We regret that you have had such a negative experience with Betsofa as we always strive to improve and make your stay in our casino as comfortable as possible! Please note, that documents are reviewed within 2-3 hours during business days, from 11:00 to 20:00 Greenwich time, Monday through Sunday. However, depending on the workload of the Verification department, the verification of documents may take a little longer. It is important for us to ensure that our Players enjoy a secure and pleasant gaming experience. Let us inform you that you might pick an option to cool off for a certain period of time or you can self-exclude permanently. Kindly note that we offer our Players the option of self-exclusion by the link to provide them with all the alternatives available on our platform. Feel free to contact us via email or live chat if you have any further questions. Our team is on hand for you 24/7! Best regards, BetSofa team

Me experience here was tragic to say the least. Every time i tried going for a deposit bonus theyd tell me i deposited the wrong amount. I deposited what the promo told me to deposit in the email. I loved N1 and JOO im sure i could have learned to love SOFA with enough time. I just didnt have very good experiences.

Me experience here was tragic to say the least. Every time i tried going for a deposit bonus theyd tell me i deposited the wrong amount. I deposited what the promo told me to deposit in the email. I loved N1 and JOO im sure i could have learned to love SOFA with enough time. I just didnt have very good experiences. Lots of games, lots of bonuses, nice enough support i guess. They diliver bad news with grace i guess u could say.

Thank you for your feedback! Please note that every bonus has its own minimum deposit amount in order to get activated.

Thank you for your feedback! Please note that every bonus has its own minimum deposit amount in order to get activated. If the bonus is not activated you can always reach our 24/7 customer service, who will find you the best way to solve the issue. Also, we would like to add that a minimum deposit should be done in the equivalent currency you have specified in your game profile, as the deposit amount in such a case may vary. You can find the minimum deposit amount in the T&C of the bonus. Our customer service is always ready to help you and will be glad to answer all your questions via live chat or e-mail - support@betsofa.com! Do not hesitate to contact us! Best regards, BetSofa team

I've been looking for a new casino for a long time and was pleasantly surprised when I first went to BetSofa! I immediately went through the verification process, which took about 3-4 hours! The site offers a wide list of deposit and withdrawal methods.

I've been looking for a new casino for a long time and was pleasantly surprised when I first went to BetSofa! I immediately went through the verification process, which took about 3-4 hours! The site offers a wide list of deposit and withdrawal methods. My first withdrawal only took a couple of hours, respect for that indeed! Customer service is available any day and at any time of the day. I also really like the new design of the site. BetSofa has a great list of slots, so I always have something to play! I honestly can't think of a single downside to the casino at the moment