South African online casino players nowadays have the opportunity to use many payment methods compared to the options they had in the past; Capitec Pay is one of them. It is actually a solution launched with the aim to facilitate South African users' online payments, and since the demand for such a method was huge, the leading South African bank Capitec Bank created it to be the most user-friendly possible, and easy to use, with just a few taps on a mobile device. The solution picked up quickly and became one of the most popular among users. And since it is so intuitive to use, you might want to consider using it yourself, for the smoothest deposits and withdrawals across many South African casinos. What is Capitec Pay and why choose to use it as your online casino payment method?
About Capitec Pay
Even though a rather new payment method available in South Africa, Capitec Pay is already a popular mobilepayment method among users in the country, designed to simplify the way users make online transactions and to enhance their security. Capitec Bank, a leading bank in the country, launched in 2001 in the Western Cape province in a small town east of Cape Town, saw the need for such a solution and crafted it to be the most user-friendly and easy to use as possible.
With the purpose of creating a next-generation environment in the eCommerce world, the bank's idea was to incorporate the toughest security measures, such as biometric authentication and encryption, to make it the safest mobile payment solution out there. And since it was launched as part of the South African Reserve Bank’s vision for 2025, it was Capitec Bank’s Open Banking initiative. It works through payment providers like WalletDoc, Ozow, Netcash, Pay@, UtiliPay, Peach Payments, Payfast, CallPay, Stitch, Pay Genius, Futterwave and Real Pay, among others.
Once you start using it, you’ll see how intuitive it is to use. In fact, you never have to share any banking details when transacting with it; all you need is your cellphone number, the one you shared with your bank when you opened your bank account. This would be the number that would work as your ID when using the solution, and actually, the only thing you'd need to provide when transacting with it.
In just a few simple steps, your transaction will go from “pay” to “paid”. As long as you have your Capitec Bank app installed on your mobile device and you provide your mobile phone number when transacting, the transaction will be completed in no time. You’d just need to choose Capitec Pay as your payment method when at an eCommerce site and enter your phone number, so the steps are really straightforward with no margin for error.
Of course, though, considering the bank made sure to protect your funds, there will be the two-factor authentication on the app that you'd need to go through so that you are certain your money is always handled safely. Once a transaction is requested, your bank will send you a push notification, so that you can approve it via your app.
Now that you have more than enough info on how incredible the solution is and how safe and easy it is to use, you will probably not be shocked to learn that as soon as it was launched, it immediately became online casino players’ favourite payment method to use for smooth deposits and withdrawalsacross South African sites. So, continue reading to figure out how to start using it, as we’ll take you through the procedure, step-by-step.
Getting Started with It
As you would assume from what you’ve read about the solution, since it was launched by the Capitec Bank, you must have an active bank account with the bank in order to be eligible to use it. And, provided you do have an account with Capitec Bank, you probably already have your online banking profile up and running. So, now, what you need next is your Capitec Bank banking app.
To enter the app, you’d need to enter your online banking profile credentials. Once in, you can start using the solution right away, and you’ll use the app to authenticate transactions you make with it. You never have to register an account with the solution, but you just have to choose it as your payment method at the online casino you joined, or one of the payment providers that it collaborates with, to request a transaction with it.
From there, just enter your cellphone number, the one you provided Capitec Bank when you created your account with it, and select the amount you wish to send. A push notification will arrive from your bank so that you could approve the transaction in the app. Even if the notification somehow fails to arrive, you'd still need to manually approve the payment, in-app. Open your app, go to Transact, then tap Capitec Pay, select Pending Authorizations, and then press Approve.
As you could see, the solution is unbelievably easy and safe to use, as you never had to share any banking details, but all you needed was an app and your mobile phone number. So, if you’d like to give it a try at your chosen casino, stay with us, as we’ll take you through the exact steps you need to make to make a deposit with it at a South African online casino.
How to Deposit at Online Casinos with Capitec Pay?
As introduced, Capitec Pay is already very popular among South African users, many of which are online casino players. So, you should not be surprised to find it across the leading online casinos catering to South African players. Just check out a few options and you’ll find at least one that meets your criteria, great to register an account with to start making the smoothest deposits and withdrawals with the solution.
On that note, to successfully deposit using Capitec Pay, you’d need to do this:
Go to your online casino’s Deposits/Payments/Banking page.
Look for Capitec Pay on the list of offered methods, or one of the payment providers we mentioned, like Ozow.
Enter your cellphone number and select the amount you wish to deposit.
Approve the payment via your Capitec Bank app.
The funds will reach your casino balance in an instant.
How to Withdraw Winnings with It?
Contrary to popular opinion, considering this is a mobile payment solution, Capitec Pay is an option for withdrawals, mainly thanks to the fact that it was launched by a bank, in collaboration with payment providers.
To make a withdrawal with it, you’d need to go through a similar procedure, this time selecting it on the Withdrawals page. Again, select how much you’d like to withdraw and enter your cellphone number. The number is, of course, linked to your bank, so the operator will know where the money needs to be sent, and the solution will ensure the money gets transferred to your bank account as soon as the operator approves the withdrawal request.
On that note, the casino might take up to 72 hours when it comes to reviewing and approving your request, so do be patient when it comes to the waiting times. The operator needs to check whether you’ve claimed some bonuses and whether you’ve cleared any conditions those bonuses came with. If all is in order, it will approve your request and the solution will ensure the money arrives in your bank account as swiftly and as efficiently as possible.
Fees and Limits
Considering this is a solution that was launched by Capitec Bank with the aim to facilitate online payments for users, but above all, make them cost-efficient, the fee for transactions with Capitec Pay is only R1 per transaction.
And since the online casino you'll choose to join won't charge for using the solution, the R1 fee would be the only one you'd have to pay.
When it comes to limits, keep in mind the limits imposed by your online casino operator. Operators must, due to regulatory reasons, limit the amounts users can deposit and withdraw, so check them at your chosen casino.
Allowed Countries
As you could notice, we haven't mentioned any other country but South Africa in the article, so it is fairly clear that only South African users can make use of it.
You could actually use it only if you have a bank account with Capitec Bank, and a national cellphone number, so if a player from any other country, you’d need to look for an alternative, as this solution won’t be your option.
Available Currencies
By default, since this is a solution only available in South Africa, the South African rand is the only currency you’ll be able to use when transacting with it.
Since it is connected to your bank account, you won’t be able to use foreign currency. However, this goes to your advantage, actually, since if you chose a South African casino to join which allows you to use your native currency, you’ll avoid paying unnecessary currency conversion fees.
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There’s a detailed Capitec Pay FAQs page on Capitec Bank’s official website which you could explore in case you wish to find some answers, but there’s also a direct line to call its Support team, 0860 10 20 43, so make sure you get in touch with its agents in case your question or problem is urgent.
Can I reverse a transaction I made with it?
Sure. Considering it is connected to your bank account, transactions with it are duly recorded. So, you’d just need to contact your online casino’s Support to cancel the transaction, or Capitec Bank’s own Support team, to reverse your transaction successfully.
Will I find Capitec Pay on social media?
As a matter of fact, yes, if you followed Capitec Bank’s profiles on Twitter, YouTube, Facebook, LinkedIn or Instagram. The bank shares news and novelties related to all of its products and services, the mobile payment solution included.
Does Capitec Bank add new payment providers to the list of providers through which I could use Capitec Pay?
Yes. In fact, when you visit its official website and go to the mobile payment’s page, you can see that new providers are being added continuously. At the moment of writing this article, the announced upcoming providers were PayJustNow, SticittPay, Interfile, and EasyPay.
From which account does the solution debit the transactions?
By default, the transactions are debited through the main savings account; however, you have the option to go to the Manage Permissions tab on your app and choose manually which of your savings accounts you'd want to be linked to the solution when using it to make transactions with it.