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Sun Palace Casino Review
102Show CommentsSun Palace Casino welcomes players from Virginia
Ratings from trusted portals
102Show CommentsIntroduction
Sun Palace Casino has been in business since 2002, and is one of the better Costa Rica based operators that you will find. Its parent company Mainstreet Vegas Group has put out a series of excellent online casinos, including Slots Plus, Las Vegas USA Casino, and Vegas Casino Online. For the past decade Sun Palace has been lauded for being reliable in paying players and offering a wide assortment of payment processing options for American customers.
Casino Info
Sun Palace Casino Video Review
Bonuses
Below are the 6 bonuses available at Sun Palace Casino.
Below are the following bonuses being offered at Sun Palace Casino.
Exclusive Sign Up
Code: WIZARDBONUS
Percentage play-through by game:
- 44% for Classic Blackjack, Blackjack and Video Poker
- 100% for Dragon Tiger, Slots and Parlor Games
Note: 100% Bonus up to a maximum bonus of $1,000.00. Can be used one time per day. The maximum cash out up to $2,000. The bonus chips are unredeemable and will be removed from the associated cashout. Offer for USA and Canada only.
Sign Up Bonus
Code: NYG25
Percentage play-through by game:
- 100% for Slots
Note:
Sign Up Bonus
Sign Up A 250% Sign Up bonus with a max bonus of $1250 and a wagering requirement of 45x(b&d) on Slots
Code: SP250
Percentage play-through by game:
- 100% for Slots
Note:
2nd Deposit Bonus
Deposit A 300% 2nd Deposit bonus with a max bonus of $1500 and a wagering requirement of 45x(b&d) on Slots
Code: SP300
Percentage play-through by game:
- 100% for Slots
Note:
3rd Deposit Bonus
Deposit A 350% 3rd Deposit bonus with a max bonus of $1750 and a wagering requirement of 45x(b&d) on Slots
Code: SP350
Percentage play-through by game:
- 100% for Slots
Note:
4th Deposit Bonus
Deposit A 400% 4th Deposit bonus with a max bonus of $2000 and a wagering requirement of 45x(b&d) on Slots
Code: SP400
Percentage play-through by game:
- 100% for Slots
Note:
Software Providers
Sun Palace Casino is powered by Real Time Gaming and Spinlogic Gaming, which features dozens of games including slots, table games, video poker, and more. Production values for slots are a bit lacking, but table and video poker games both look and play just fine.
Bingo
 Roaring Twenties Bingo |
 Bonus Bingo |
Caribbean 21
More information about Sun Palace Casino's Real Time Gaming Caribbean 21
Face Up 21
 Face Up 21 |
More information about Sun Palace Casino's Real Time Gaming Face Up 21
Match Play 21
 Match Play 21 |
More information about Sun Palace Casino's Real Time Gaming Match Play 21
Pontoon
 Pontoon |
Other Games
Sun Palace Casino is also home to 18 other games listed below:
Responsible Gambling, Customer Support & Security
As I routinely do, I checked to see if Sun Palace Casino offers information on responsible gaming. Unfortunately, I didn’t find any information on the topic, which is a shame as problem gambling is a serious problem affecting the online gaming world. Moving forward I’d like to see Sun Palace create a page on the topic, giving players much needed guidance.
Customer support at Sun Palace Casino is provided through live chat and email 24 hours a day. The staff was able to respond to me in roughly 45 seconds, and the problem I feigned was “resolved” within three minutes total.
Terms and Conditions, Banking
Looking through the terms and conditions at Sun Palace Casino, there does not appear to be anything out of the ordinary or unfair in regard to how they conduct their business.
The banking system at Sun Palace Casino is a bit limited but decent, although recently there have been reports of payment delays.
Banking options at Sun Palace Casino
| Banking option | Deposit | Withdrawal | |
|---|---|---|---|
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American Express | ||
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MasterCard Credit | ||
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Visa Credit | ||
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NETELLER | ||
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Bitcoin | ||
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Check by Mail | ||
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Bank Wire Transfer | ||
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Paysafecard | ||
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Visa QIWI | ||
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MST Gift Card | ||
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Litecoin | ||
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Ethereum | ||
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Tether | ||
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Discover | ||
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Yandex / Yoo Money | ||
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MasterCard Debit | ||
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Zelle | ||
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Interac | ||
Slots
In addition to the plethora of table and video poker games, there are dozens of slots to be played at Sun Palace Casino. The games are ones you will see at any other RTG powered casino, but can still be entertaining nonetheless. Games vary from modern 5-reel video slots to classic 3-reeel machines, and mix in a variety of themes. Several progressive jackpots are attached to these games, allowing players the chance to cash in on some big prizes.
Comp Point Program
Sun Palace Casino rewards players with a comp program that awards points based on the amount of money wagered. These points add up with every dollar played and can eventually be redeemed for real money. Players redeeming more than $200 in comp points in a month’s time will earn an extra bonus, which is also paid out in cash.
Licence Information
Sun Palace Casino is licensed in Costa Rica, which really doesn't mean much in terms of accountability, as Costa Rica's online gaming licensing system has proven to be little more than a piece of paper over the years.
Countries not supported
Sun Palace Casino does not accept players from the following countries: Bosnia and Herzegovina, Costa Rica, Malaysia, Morocco, Ontario, Russia, Serbia and Singapore.
Other Products
In addition to table games, video poker, and slots, Sun Palace Casino also offers keno and scratch card games to their customers.
Player Issues
Sun Palace Casino has established itself as one of the best Costa Rica based casinos. As of right now, there are currently no known issues in regards to how Sun Palace conducts their gaming operations.
Wizard Endorsement Status
Sun Palace Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Sun Palace Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
Sun Palace Casino Screenshots
Comments: 102
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User reviews marked with this logo are syndicated from LCB.org
1 / 5
DislikeOn top of it being really hard to win, I also had issues depositing money into my account. The bonus rules were so unclear that I’m still not sure how to wager them properly. So I’m definitely not planning to play at this casino again.
1 / 5
TerribleI still haven’t been able to get my money, and it feels like no one even cares. Honestly, I’m not sure if this casino is worth your time.
1.5 / 5
DislikeIt was a hassle to get in touch with support, and when I finally did, they had no idea how to fix my issues. The games freeze all the time, and my account is sometimes blocked without warning.
2.1 / 5
It was ok in the beginning and then I dont know what happened but it keeps getting worse so many issues high wager i dont know you can always try maybe I was the only one unlucky but it was getting getting help and not having to repeat the same thing over and over but nothing to do I just gave up
2.9 / 5
I’m confused by the super high ratings. Mediocre casino. Okay games but not many specials or promos. Withdrawals is capped. Customer support is helpful but very slow. Definitely not a 5/5 imo.
2.2 / 5
AverageI played at this casino for a long time and unfortunately I don't have very nice memories. After some time, I wanted to return to them, but it turned out that my account was no longer active and my funds (though not much) were seized. There was no option to call support.
I played at this casino for a long time and unfortunately I don't have very nice memories. After some time, I wanted to return to them, but it turned out that my account was no longer active and my funds (though not much) were seized. There was no option to call support. Overall, it has a bad feeling, but this is my subjective assessment.
Read more3.3 / 5
The casino offers a decent experience with a variety of games, but it lacks the excitement of top-tier venues. Service is friendly, yet slow at times. Overall, it’s an average choice for casual fun.
5 / 5
AwesomeAwesome casino site that doesn't take much to get used to but once you get started, there's no stopping
2 / 5
AverageThis casino happens to be similar to many other online casinos. Specifically in regards to the particular game options. I’ve never used this casino often enough to be able to ever earn a withdrawal. So I can not speak to many specifics.
This casino happens to be similar to many other online casinos. Specifically in regards to the particular game options. I’ve never used this casino often enough to be able to ever earn a withdrawal. So I can not speak to many specifics. I’m just aware that most online casino that provide same slot games, tend to have lengthy withdrawal approvals. They’ll have a week or more to verify withdrawal and then add on another week or more for the payment to be processed and paid out
Read more5 / 5
AwesomeIn my honest opinion this casino has a good reputation, can sign up and play instantly.
In my honest opinion this casino has a good reputation, can sign up and play instantly. Good RTG games I have no problem in this casino the verification procedure is fast compared to other casino with more good reviews I highly recommend this casino to everyone, they also offer some bonuses no deposit and deposit bonuses just make sure to read all their policies or else you are not in good place to play.
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