RitzSlots Casino review

On Monday, August 3rd, I deposited approimately $100 to my account with a 75% bonus with 1x playthrough, max bet of $10, and max cash out of $10000. I play alien fruits and easily cleared the bonus after winning approximately $1100. I cashed out $700 and left approximately $400 in my account.

On Monday, August 3rd, I deposited approimately $100 to my account with a 75% bonus with 1x playthrough, max bet of $10, and max cash out of $10000. I play alien fruits and easily cleared the bonus after winning approximately $1100. I cashed out $700 and left approximately $400 in my account. The withdrawal was approved in about 30 minutes and the bonus funds were removed from my account. This left me with around $300 to continue playing. I continued to play alien fruits at $1 bets per spin and won another $2000. I recalled the withdrawal for $700 and changed it to $2600 leaving myself about $400 to continue playing. I lost the $400 and recalled the withdrawal 2 more times so I could deduct additional money to continue playing with. My final withdrawal was for $1600 on Monday night of the 3rd around 830pm. I have played at this casino before and lost and won and also cashed out with the funds being transferred to my wallet in about 2 hours time. It has now been 3 days and I have not received any comunication from the aite regarding my payout. Last night around 9pm I reached out to customer service via chat to find out what the delay was and was informed that they are having technical difficulties and I need to change my payout method from litecoin to bitcoin. I did this multiple times and within 30 seconds the funds were again in my account causing me to request another payout. I was assured by the customer service rep that this was being looked at by technical support. I went to bed and contacted support again upon awakening and was told that they continue to have a technical issue with only my account and no one elses and they are working on it. They are not providing a time frame for when this will be resolved and I do not feel they are providing me with an honest answer about why there is such a descrepancy in their 30 minute payout terms as listed in their faqs section and my experience. I am debating whether I should deposit to this casino in the future out of fear that I will not be paid in a timely manner with no explaination, contact, updates, or valid reason for the delay. I can understand that perhaps there is a technical issue with the program and my account but that should not prevent someone from using a bitcoin wallet and providing payment according to the timeframe posted in the faqs section. I ask for assistance and resolution of this issue and also request that ritz casino provide better communication with their customers when a delay occurs. In addition, I reached out to the chat to attempt to determine when the situation would be resolved and the agent actually posted a bonus code in the chat and suggested that I claim it with a new deposit so I could play while waiting for my withdrawal to get paid. This is unacceptable predatory behavior. Thank you

I like this casino, it has a great many providers to choose from. I did not like the way they structure the LCB no deposit, only being allowed to play games from one provider sucks but the vast choices you have when making a deposit are pretty cool.

I like this casino, it has a great many providers to choose from. I did not like the way they structure the LCB no deposit, only being allowed to play games from one provider sucks but the vast choices you have when making a deposit are pretty cool. I have only cashed out once from this site and it was relatively painless in my opinion. They seem pretty straight forward

Not bad but the RTP is not so high at it is presented. I haven't even chance to wager it and nobody a know

The posted $100 no-deposit bonus code , published above does not work, not will customer service honor it, instead they hit me with an ultimby atum. $50 bonus or nothing. I think bait n switch schemes like this are gross. And I echo the girl below,

Faster pain out up until I want over 3,000 and then customer service didn't want to answer me on their live chat no help at all for manager emails didn't have any replies a week went by still no payment so I ended up just playing it all back before that they were fast at paying out 20 minutes or less

Warning: The $100 free chip shown here is not honored by RitzSlots. After meeting all wagering, my $403 balance was cut to $50, even though the promo terms listed here clearly state a $100 max cashout. They later refused to pay even $44, citing spurious “IP” excuses despite valid Canadian KYC.

Warning: The $100 free chip shown here is not honored by RitzSlots. After meeting all wagering, my $403 balance was cut to $50, even though the promo terms listed here clearly state a $100 max cashout. They later refused to pay even $44, citing spurious “IP” excuses despite valid Canadian KYC. Players should be aware this promotion is misleading. I signed up to RitzSlots after seeing the $100 free chip (WELCHIP100) bonus advertised on Wizard of Odds. The terms shown here clearly state a $100 max cashout. I played the promotion fully according to the rules, completing over $3,000 in wagering on their very restrictive list of just 6 games. Against the odds, I managed to build my balance up to $403. Instead of honoring the offer, the casino immediately cut my balance down to $50 — applying a $50 max cashout that was never mentioned in my account or in the general Terms & Conditions. When I later requested to withdraw even $44 (after playing down part of the balance), they refused to pay anything at all. The excuse given was “multiple accounts associated with my IP,” despite the fact that my account was fully verified with Canadian KYC documents and I have never held or used another account. The key issue is that the bonus advertised through Wizard of Odds — with a $100 cashout — was not honored by the casino. Instead, they applied hidden, inconsistent rules and then fell back on spurious excuses not to pay. Players should be aware that the promotion as shown here is misleading, and in my experience RitzSlots is not a trustworthy casino.

This is a great casino in many ways. The instant cashback is better than any other casino and the live agents are superb. I fell in love with this casino early on due to their diverse game offering.

This is a great casino in many ways. The instant cashback is better than any other casino and the live agents are superb. I fell in love with this casino early on due to their diverse game offering. Many of their games are fairly unique for US players. However, these games fall into 2 catagories: glitchy and reliable. There is no way to know which is which. I have had three game malfunctions here. To put that into perspective, I have never had a game malfunction at any other online casino. The 1st malfunction was a bonus won that didn't credit to my account. The casino had it resolved in 2 days and I received the winnings. The 2nd was a spin that removed $10 from my balance for a .40 wager. I waited a week for resolution and the casino did credit me because the game provider never responded. Now, I am waiting again for a 3rd malfunction for another win that didn't credit to my account. I took screenshots and it is very clear. However, everything goes to the "tech team," who are unreachable, offer no updates, or ETA for resolution. As great as this casino does some things, they completely fall down on game integrity and reliability. At the end of the day, if you win something, you shouldn't have to fight for it. This casino will be great if they get this issue in hand. Until then, carefully consider scaling down your deposits here.

Customer service was nice and fast and let me withdraw, but I tried the 20 most popular games and all said "Not available in your jurisdiction" when connecting from the US.

Customer service was nice and fast and let me withdraw, but I tried the 20 most popular games and all said "Not available in your jurisdiction" when connecting from the US. They did let me withdraw and were very polite but I'm disappointed that what seems to be the top rated casino can't be played from the country where you advertise it. Maybe look into this?

By way of update, the casino did find my bonus win and credit me accordingly. The manager did, at one point, join the live chat and insinuate they would increase the payout parameters due to the problems with Slotmill.

By way of update, the casino did find my bonus win and credit me accordingly. The manager did, at one point, join the live chat and insinuate they would increase the payout parameters due to the problems with Slotmill. However, when it was time to cashout, that reference was not acknowledged and instead redirected to the fact I had played a few hands of a card game (not live dealer). All in all, I received what I had earned, but don't believe promises or insinuations of being compensated for any "inconvenience" that may occur to the player through no fault of their own at this site. They are better than most and have a unique offering of slots not easily found for US players.

I won $650 in a bonus in game Coin Quest. As soon as the bonus ended, the game stopped and I was put back in the "lobby." I explained what happened in live chat. The live chat agent said they had to talk to the game developer and that they would email me. Now the entire casino seems to have disappeared into thin air.

I won $650 in a bonus in game Coin Quest. As soon as the bonus ended, the game stopped and I was put back in the "lobby." I explained what happened in live chat. The live chat agent said they had to talk to the game developer and that they would email me. Now the entire casino seems to have disappeared into thin air. All links say "502 bad gateway." I guess if you play online long enough this happens, but don't deposit!!!

Dear Pompano76, Sorry to hear that you are facing this kind of issue. Please let us know your casino username and we will check with the casino’s representative and try to find out more about your case. Thank you.