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MonteCryptos Casino Review

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MonteCryptos Casino does not allow players from Virginia Virginia

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3.3
AVERAGE

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Introduction

Montecryptos Casino is an online betting site that is owned and operated by Mountberg Limited out of Cyprus. The casino plays off of the story The Count of Monte Cristo, but with a new character and lust for cryptocurrencies. The casino has done quite a bit to make itself stand out as a good crypto casino, offering a huge library of games, decent bonus terms, and instant payouts if you use Bitcoin to withdraw. If you’re looking for a great spot to play, we highly recommend Montecryptos to you.

Casino Info

📌 Jurisdiction Curacao
💰 Min Deposit €10
Minimum Desposit Grade A-
💸 Min Withdrawal €20
Minimum Withdrawal Grade B--
⏱️ Cashout Time KYC: Up to 48 hours; Pending time: Up to 48 hours; E-wallets/Bitcoin: Instant; Credit/Debit Cards: 1-5 business days
Cashout Times Grade D++
🤑 Cashout Limit All withdrawals that exceed €10,000 will be divided into weekly installments
Cashout Limit Grade D++
📱 Mobile Android, iPhone, iPad, Other Mobile
👍 Download available No

Bonuses

Below is the bonus available at MonteCryptos Casino.

Below is a list of promotions currently being offered at Montecryptos Casino.

Sign Up Bonus

A 120% Sign Up bonus with a max bonus of €240 and a wagering requirement of 35x(b&d) on Slots

Percentage play-through by game:

  • 5% for Classic Blackjack, Blackjack, Video Poker, Baccarat, Poker, Sic Bo, American Roulette and Roulette
  • 100% for Slots

Note: New Customer Offer. T&C’s Apply. 18+. Minimum deposit: € 10. Max bet: 5 €. Activated bonus will expire within 7 days of its activation. 

Software Providers

Montecryptos Casino is powered by Microgaming, Net Entertainment, BetSoft, 1x2gaming, Amatic Industries, Big Time Gaming, ELK Studios, Evolution Gaming, Ezugi, Habanero Systems, iSoftBet, Oryx, Play'n GO, Quickspin, Rabcat, Relax Gaming, Thunderkick, Vivo Gaming, Yggdrasil, Endorphina, Wazdan, GameArt, Betgames, Booming Games, PlayPearls, Pragmatic Play, Nolimit City, Felt Gaming, Red Tiger Gaming, Spinomenal, Asia Gaming, Fugaso, Kalamba, Evoplay, OneTouch, Pocket Games Soft, Triple PG, SpinPlay Games, GONG Gaming, Buck Stakes Entertainment, Caleta Gaming, Games Global, Wizard Games, Blueprint Gaming, Pariplay, Push Gaming, Tom Horn Gaming, Gamomat, Xplosive Slots, Reel Time Gaming, BF Games, betiXon, HollywoodTV, Ganapati, Iron Dog Studio, Just For The Win, SlotVision, Half Pixel Studios and Kiron and the casino’s games are provided through a web-based platform that doesn’t require you to download any software. The site looks crisp and clean, and there’s also mobile support built in, which lets you play mobile casino games on the go.

Blackjack

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Atlantic City Blackjack
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European Blackjack
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European Blackjack Redeal
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Classic Blackjack
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Vegas Single Deck
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Vegas Downtown

If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.


MonteCryptos Casino Blackjack (Microgaming)Expand

Game Soft 17Double After SplitDoubleSplits NumberRe split acesDraw to split acesPeekSurrenderReturnTotal DecksLive Game
Vegas single deck Hit No 9 to 11 1 No No Yes No 99.69% 1 No
Vegas strip Stand Yes Any 3 No No Yes No 99.65% 4 No
Atlantic City Stand Yes Any 3 No No Yes Yes 99.65% 8 No
Vegas downtown Hit Yes Any 3 No No Yes No 99.62% 2 No
Bonus Blackjack Hit Yes Any 3 No No Yes No 99.62% 2 No
Atlantic City Gold Stand Yes Any 3 No No Yes Yes 99.62% 8 No
European blackjack redeal Stand No 9 to 11 1 No Yes No No 99.60% 2 No
Hi-Lo 13 European Blackjack Stand No 9 to 11 1 No Yes No No 99.60% 2 No
Classic blackjack Stand No 9 to 11 1 No Yes No No 99.60% 5 No
European Gold Stand No 9 to 11 1 No Yes No No 99.60% 2 No
Premier High Streak Blackjack Stand No 9 to 11 1 No No No No 99.47% 2 No


More information about MonteCryptos Casino's Microgaming Blackjack

Video Poker

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aces-n-eights.pngall-aces-poker.pngbonus-deuces.pngdeuces-wild.pngjacks-or-better.pngjacks-or-better-power-poker.pngjackpot-deuces.pngjoker-poker-power-poker.pngsupa-jax.jpglouisiana-double.pngdouble-double-bonus.png

There are quite a few Video Poker games accessible to players. They include Aces and Eights (1 hand and multi-hand), All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild (1 hand and 4-100 hands), Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better.


MonteCryptos Casino Video Poker (Microgaming)

Game Power PokerMulti-PlayPay TableReturnLive Game
All Aces No No 800-60-400-100-50-7-5-4-3-1-1 99.92% No
Jacks or Better Yes Yes 800-50-25-9-6-4-3-2-1 99.54% No
All American No No 800-200-34-8-8-8-3-1-1 99.38% No
Aces & Faces Yes Yes 800-50-80-40-25-8-5-4-3-2-1 99.26% No
Double Bonus No No 800-50-160-80-50-9-7-5-3-1-1 99.16% No
Bonus Deuces Wild No No 1000-400-200-25-80-40-18-8-4-4-3-1-1 99.15% No
Tens or Better Yes Yes 800-50-25-6-5-4-3-2-1 99.14% No
Aces & Eights No No 800-70-80-50-20-8-5-4-3-2-1 99.09% No
Deuces & Joker Yes Yes 2000-800-25-12-9-6-3-3-3-2-1 99.07% No
Double Double Bonus No No 800-50-400-160-160-80-50-9-6-4-3-1-1 98.98% No
Joker Poker (kings or better) Yes Yes 1000-200-100-50-17-7-5-3-2-1-1 98.60% No
Bonus Poker Deluxe No No 800-50-80-40-25-8-5-4-3-2-1 98.49% No
Double Joker No No 800-100-50-25-8-5-4-3-2-1 98.10% No
Deuces Wild Yes Yes 800-200-25-16-13-4-3-2-2-1 96.77% No
Louisiana Double No No 500,75,70,35,9,6,4,4,2,4,2,2,1 93.45% No

More information about MonteCryptos Casino's Microgaming Video Poker

Other Games

MonteCryptos Casino is also home to 189 other games listed below:

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ng_roulette.png.jpgdragon_tiger.png.jpgandar_bahar.png.jpgroulette.png.jpgin_between.png.jpgmega1.png.jpgmega2.png.jpgmega3.png.jpgmega4.png.jpgcrazy_time_1.png.jpgbook_of_keno.jpg.jpgcrown_and_anchor.jpg.jpgmagic_wheel.jpg.jpgwar.jpg.jpgdragon_tiger.jpg.jpgbaccarat.jpg.jpglightning-blackjack.jpg.jpgteen_patti.jpg.jpgteen_patti_rules.jpg.jpgteen_patti_20-20.jpg.jpggame-art-tie.jpg.jpggaming-arts-roulette.jpg.jpgbac-bo.jpgfootball-studio-dice.jpg
baccarat.pngcraps.pngcrown-and-anchor.pngcyberstud-poker.pngdouble-exposure.pngpai-gow-poker.pngpoker-pursuit3.pngred_dog.pngeuropean-roulette.pngfrench-roulette.pngmulti-wheel-roulette.pngpremier-roulette.pngamerican-roulette.pngroulette.png.jpgsic-bo-mob.pngspanish-bj.pngspingo1.png3-card-poker.pngthree-wheeler.pngbubble-bonanza.pngcashapillar.pngelectro-bingo.pngenchanted-woods.pnghexaline.pngkashatoa.pngtriangulation.pngbunny_boiler.png.jpgbig_break.png.jpgkeno.pngbaccarat.pngpunto-banco.pngbingo.pngcaribbean-stud.pngcasino-hold-em.pnggolden-derby.pngbonus-keno.pngoasis-poker.pngred-dog.pngamerican-roulette.pngeuropean-roulette.pngeuropean-roulette-ver2.pngfrench-roulette.pngfrench-roulette-ver2.png7-gold-scratch.pngace.pngtribble.pngmarbles.pngtexas-hold-em.pngoasis-poker.pngpai-gow-poker.pngred-dog.pngtriple-edge-poker.pngride-em-poker.pngcaribbean-poker.pngpredictor.pngroulette-american.pngroulette-european.pngroulette-common-draw.pngroulette-zoom.pngcraps.pnghigh-draw-low.pngtop-card-trumps.pngbaccarat.pngblackjack-pirate-21.pngpontoon.pngburn-21.pngeuropean-roulette.pngdouble-exposure.pngcaribbean-stud.pngcaribbean-hold-em.pnggold-rouette.pngcasino-roulette.pngextra-bingo.pngbaccarat.png.jpgimmersive_roulette.pngfirst_person_roulette.png.jpgsharp-shooter-example3.png.jpgsix-shooter-example3.png.jpgodd-one-in.png.jpgjackpot-keno.png.jpgkeno.png.jpgkeno-kick-off.png.jpgkeno-lab.png.jpgkeno-tronic.png.jpgastro-roulette.png.jpgchinese_roulette.png.jpgcrystal_roulette.png.jpgelectronic_roulette.png.jpgroulette_titanium.png.jpgroulette-master.png.jpgeuropean-roulette.png.jpgthree-card-poker.png.jpgultimate-texas-hold-em.png.jpgcasino-hold-em.png.jpgdouble-zero-roulette-2.png.jpgdouble-zero-roulette-1.png.jpgtexas-hold-em-bonus.png.jpgroulette_3d.png.jpgbonus_roulette.png.jpgeuropean_roulette.png.jpgeuropean-progressive-roulette.png.jpgamerican-roulette.png.jpgbaccarat-tie.png.jpgpunto-banco.png.jpgcasino-hold-em.png.jpgpoker-pursuit.png.jpgstud-poker.png.jpghigh-low.png.jpgkeno.png.jpgroulette_-_electronic.png.jpgroulette_titanium.png.jpgroulette_-_black_diamond.png.jpgroulette_crystal.png.jpgdouble_exposure.png.jpgcasino_war.png.jpgsic-bo.png.jpgtxs-hold-em.png.jpgbaccarat.png.jpgcasino-wars.png.jpgthree-card-poker.png.jpgblackjack-players-choice.png.jpgcaribbean_stud_poker.png.jpgracing_1.png.jpgracing_2.png.jpgvirtual_champions_game.png.jpgvirtual_champions_scores.png.jpgtennis.png.jpgpoker-dice.png.jpgtreasure-tomb.png.jpgrace-the-ace.png.jpgdarts_180.png.jpgsuper-rally-championship-high-low.png.jpgpenalty_shootout_1.png.jpgpenalty_shootout_2.png.jpgscratch_soccer.png.jpgrugy_riches.png.jpggo_for_gold.png.jpgoff_scratch.png.jpgballistic_bingo.png.jpgelectro_bingo.png.jpgsamba_bingo.png.jpgsuper_bonus_bingo.png.jpgroulette_--_english.png.jpgroulette_--_european.png.jpgroulette_--_french.png.jpgcasino_hold_em.png.jpgpai_gow_poker.png.jpgtriple-chance-hi-lo.png.jpgsuper-wheel.png.jpgmoney-wheel.png.jpgbeat-me.png.jpgcaribbean-poker.png.jpgdouble-exposure.png.jpgbaccarat.png.jpgscratch_ahoy.png.jpghole_in_one.png.jpgbugs-party.png.jpgflying_pigs.png.jpgroulette.png.jpgbaccarat.png.jpgunlimited-blackjack2.png.jpgbet-on-numbers2.png.jpgbaccarat.png.jpgbaccarat2.png.jpgbaccarat-super6.png.jpgbaccarat-dragon-bonus.png.jpgbaccarat-queenco.png.jpgroulette.png.jpgroulette-royal.png.jpgroulette2.png.jpgroulette3.png.jpgcasino-hold-em2.png.jpgkeno.png.jpgkeno3.png.jpgdeal_or_no_deal__blackjack.png.jpgbaccarat4.png.jpgdice.png.jpgbet-on-poker2.png.jpgwar-of-bets.png.jpgwheel.png.jpgdice-duel-online.png.jpglucky5.png.jpglucky6.png.jpglucky7.png.jpgdragon_tiger.png.jpgdream_catcher.png.jpglive_infinite_blackjack_crop.jpgcsp.png.jpghome-away.png.jpgheads-tails.png.jpghigh-striker3.png.jpgthimbles.png.jpgrock-paper-scissors.png.jpgroulette.png.jpgbaccarat.png.jpgoasis_poker.png.jpgcaribbean-stud.png.jpgrussian_poker.png.jpgfour_aces.png.jpgroll-the-dice.png.jpgred-queen.png.jpgmore-or-less.png.jpgneon_roulette.png.jpglucky_spin_european_roulette.png.jpgbaccarat.png.jpgbaccarat-standard.png.jpgbaccarat-supreme.jpg.jpgbaccarat_supreme_no_commission.jpg.jpgrussian_poker.png.jpgtexas_hold_em_bonus.png.jpghigh_hand_hold_em.jpg.jpgsic_bo.png.jpgwheel_of_fortune.png.jpgasia_gaming_roulette.png.jpgbaccarat1.png.jpginsurance_baccarat.png.jpgbaccarat-asia-gaming.png.jpgbaccarat2.png.jpgbaccarat3.png.jpgdragon_tiger.png.jpgsic_bo_2.png.jpgwin_three_cards_small.png.jpgwin_three_cards_2.png.jpgbullfight.png.jpgniu_niu.png.jpgsuper_sic_bo.png.jpgdouble-exposure.png.jpgpontoon.png.jpgsic-bo.png.jpgdragon-tiger.png.jpgsuper6.png.jpgbaccarat.png.jpgsan-gong.png.jpgneon_keno.png.jpgxi_you_mario.png.jpgdj_mario.png.jpgdesert_mario.png.jpgroulette.png.jpgside_bet_city.png.jpgfootball_studio.png.jpglightning_dice.png.jpgmonopoly_live1.png.jpgmonopoly_live2.png.jpgfree_bet_blackjack.png.jpgdndl5.png.jpgroulette1.png.jpgroulette2.png.jpgbaccarat1.png.jpgbaccarat2.png.jpggolden-chip-roulette.png.jpgteen_patti.png.jpgteen_patti.png.jpglightning_roulette.png.jpgdragon_tiger.png.jpgandar_bahar.png.jpgroulette.png.jpgin_between.png.jpgmega1.png.jpgmega2.png.jpgmega3.png.jpgmega4.png.jpgcrazy_time_1.png.jpgbook_of_keno.jpg.jpgcrown_and_anchor.jpg.jpgmagic_wheel.jpg.jpgwar.jpg.jpgdragon_tiger.jpg.jpgbaccarat.jpg.jpglightning-blackjack.jpg.jpgteen_patti.jpg.jpgteen_patti_rules.jpg.jpgteen_patti_20-20.jpg.jpggame-art-tie.jpg.jpggaming-arts-roulette.jpg.jpgbac-bo.jpgfootball-studio-dice.jpg

Responsible Gambling, Customer Support & Security

There is a responsible gaming page on the Montecryptos site, which provides information on keeping gambling addiction problems from popping up. The site does offer a series of controls such as play limits, deposit limits, timeouts, and self-exclusion should you need it. Links to professional guidance groups are also available.

The customer service team is available through live chat and email functions. The team was fast to respond to my request for information on bonuses, and they answered the questions satisfactorily for me.

The casino does protect your information using 128-bit SSL encryption, which is the standard that all websites use to scramble info so that it’s not stolen from users. You should take care to only play at casinos that have this technology built in.

Terms and Conditions, Banking

Looking through the terms and conditions, there isn’t anything that stands out as unfair for players.

Banking is a real highlight here, especially if you’re using cryptocurrencies like Bitcoin to deposit and withdraw funds. Payouts are done instantly through Bitcoin, with credit card taking a tad longer to be processed. There is a low €10,000 withdrawal limit monthly on winnings, which is a bit of a disappointment.

Slots

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Thanks to the numerous developers in the library, there are more than 1,600 slot machines in the casino’s library. You’ll find all sorts of different themes and features, leaving you with no shortage of choice. There are some progressive jackpots that can be won, and you’ll also have the chance to play mobile slots on your smartphone or tablet.

Comp Point Program

Montecryptos has a full VIP program, complete with 10 different tiers that play on the royalty theme. Levels include Sir, Baron, Count, Marquis, Duke, Lord, Prince, King, and Emperor. You earn points by betting on games, and can be rewarded with free spins, exclusive bonuses, cash back, and more.

Licence Information

Montecryptos Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.

Countries not supported

MonteCryptos Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Albania, Alderney, Algeria, Angola, Anguilla, Arizona, Arkansas, Armenia, Bahamas, Bahrain, Barbados, Belarus, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, China, Colorado, Congo, Congo Democratic Republic, Connecticut, Cuba, Curacao, Czech Republic, DC, Delaware, Denmark, Ecuador, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Florida, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Hong Kong, Hungary, Idaho, Illinois, Indiana, Indonesia, Iowa, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Libya, Lithuania, Louisiana, Macau, Maine, Malaysia, Mali, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritius, Michigan, Minnesota, Mississippi, Missouri, Moldova, Montana, Montenegro, Montserrat, Morocco, Myanmar, Nebraska, Netherlands, Netherlands Antilles, Nevada, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Niger, Nigeria, North Carolina, North Dakota, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palestine, Panama, Papua New Guinea, Pennsylvania, Philippines, Pitcairn, Poland, Portugal, Qatar, Reunion, Rhode Island, Russia, Saint Helena, Saint Kitts and Nevis, Saint Martin, Saint Pierre and Miquelon, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Somalia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sudan, Syria, Taiwan, Tajikistan, Tennessee, Texas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Utah, Uzbekistan, Vanuatu, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Wisconsin, Wyoming, Yemen and Zimbabwe.

Other Products

In addition to standard casino games, there is a full live dealer casino on offer at Montecryptos Casino.

Player Issues

There are currently no known player issues pertaining to how Montecryptos Casino conducts their gaming operations.

Wizard Endorsement Status

MonteCryptos Casino has not earned endorsement from the Wizard of Odds.

Comments: 27

lcb

User reviews marked with this logo are syndicated from LCB.org

Sydney

Sydney November 27, 2021 03:51

@Julie Cale - could you please send me your casino username to private message inbox and we'll get in touch with the Casino Representative.

julie.cale

julie.cale November 26, 2021 03:38

I have sent emails and been rude to by chat staff yet received no replies. I have screenshots to prove how crooked this is. whenever I deposit I click on one of the bonus offers in my cashier. they are never applied.

I have sent emails and been rude to by chat staff yet received no replies. I have screenshots to prove how crooked this is. whenever I deposit I click on one of the bonus offers in my cashier. they are never applied. I go straight to chat staff or email when there is no-one and am told to send screenshot of offer of course it is no longer available and has disappeared as I have already selected it when I just deposited. on one case I was able to send a screenshot but was then told. SEND OUR TERMS AND CONDITIONS in your cashier . I explain I have no idea as this is yo ur site not mine and minutes ago u said u never even had that offer. I was then sarcastically told IM SURE U MUST BE VERY VUSY and promptly hung up on I gave it one more chance an hour ago for 50 pc and freespins bonus not surprisingly it is not given and I couldn't get anyone on chat but sent immediate email but they will stay it never existed it I didn't come soon enough both lies ihave screenshots to prove these chat conversations Shame as I liked it at first. still heard nothing and Linda the chat rep would have 2 be the rudest rep in my hundreds of casinos dealings please be careful

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COSMICLOL

COSMICLOL May 27, 2020 05:52

I was absolutely loving montecryptos when i first signed up/had a bit of a poke here. The selection of games and providers was really doing it for me and i generally ha a good feeling about the casino. Then...

I was absolutely loving montecryptos when i first signed up/had a bit of a poke here. The selection of games and providers was really doing it for me and i generally ha a good feeling about the casino. Then... earlier today i was settling into couch lyfe for a session, all excited to play Joker Reelz (my new favourite game) and was even more excited when I saw he 30% Bonus on Mondays. I checked out the terms and whatnot to make sure I got the bonus and there were no codes or anything and the info suggested it would be applied automatically. So i deposited $16 ($6 more than the minimum amount required to receive the bonus). Andddd nothing. No bonus was added to my account. So very very disappointing. Anyway, I attempted to contact support to find out wtf was going on and live support was conveniently unavailable.. So I began playing- in hindsight I should have probably waited until after I spoke with support however why should I wait!? I mean the ONLY reason I deposited in the first place was because I felt like a session... If I had wanted to not-play I wouldn't have gone on the website in the first place. I feel like this is stating the obvious but I promise it is relevant to my tale. So yeah, I had a few pushes and played a few games and all the standard things one does when at an online casino. After probably 20 minutes my entire deposit had been spent and I had barely even had a winning spin let alone a feature or anything that really gets the dopamine going. I eventually got through to customer support (conveniently once my entire deposit was gone- literally the minute I got below 10c boom customer support was there and "willing to help" So I was speaking to Bruno about the bonus not being added and all he said was he would have/could have added it to my account had I not played anything. After speaking for a little while I said the whole situation was poor form to which he responded something like "thank you for the honest feedback, we appreciate any and all feedback" then ended the conversation. Wow. I found that to not be very supportive AT ALL. In fact, I found the whole experience to be wholly disappointing and never before have I had any casino support speak to me like that/end the conversation abruptly without actually helping me. In fact I've never had a casino f up a bonus like that, refuse to apply it and then just end the conversation. Im very skeptical about the legitimacy of this casino. I am almost afraid to have a decent win because I am certain there will be issues with withdrawals... and if that is the case I know that I will not be able to rely on the customer service representative for any sort of support. Perhaps it is just Bruno.. Im not sure. So be very very wary of this casino. Enjoy the great selection of games but don't expect to win anything either. Oh I should also mention that I made another deposit after this bullsh*t with bruno and the bonus I had previously missed out on was available for selection at the cashier... whaaaaat!?

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MelissaN

MelissaN April 17, 2020 07:19

Sorry to hear that Speed1975. Could you please private message me your casino username?

Speed1975

Speed1975 April 17, 2020 00:43

Had an absolute horrible experience. Be extremely cautious over money crypto. Made first deposit. Got welcome bonus. Usual terms. After a huge successful completed playthrough. Got the account from initial deposit of 30 and bonus of 30 (60) total. To about 350.

Had an absolute horrible experience. Be extremely cautious over money crypto. Made first deposit. Got welcome bonus. Usual terms. After a huge successful completed playthrough. Got the account from initial deposit of 30 and bonus of 30 (60) total. To about 350. After completing rollover fairly of all spins less than 5 bucks. Decided to play a couple of black Jack hands. Nothing high either simple 10 dollars a hand. After a few hands up and down. Decided to cash out at 380. Sent in kyc docs and waited. After 4 days of hearing nothing went to chat. Extremely unhelpful. Just told to wait for email or payout. After a few days of hearing nothing. Went back to account to see 60 in my account with withdrawal rejected ?. After going on chat saying didnt get explanation or email. Extremely unhelpful saying violated terms. I clearly stated a few hands were played not even making a real difference to the balance. All after playing with real balance fairly completely large rollover. Didnt get time of day. Wanted to speak to manager. Basically got off. Then disgusted just want my initial deposit back. They said because I took the deposit and bonus in the first place would have to do whole thing over and rollover. I legitimately got cheated out of about 350 !!. Absolutely disgusting. My suggestion a horrible experience..avoid !!

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Trinzies

Trinzies April 5, 2020 09:49

Following my previous comment, upon logging back into the casino. I was given the lesser of the 2 deposit bonuses that failed to load at the cashier. Even though I’m entitled to the bonus, unless the deposited amount is intact, most casinos, including MonteCrypto will refuse the claim.

Following my previous comment, upon logging back into the casino. I was given the lesser of the 2 deposit bonuses that failed to load at the cashier. Even though I’m entitled to the bonus, unless the deposited amount is intact, most casinos, including MonteCrypto will refuse the claim. And in the event of a system error (such as this one) I think the aforementioned rule should not apply

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Omar Sahid

Omar Sahid April 2, 2020 22:49

Either a shill casino. Not sure how this has a high rating. I have had my pending withdrawal for a week for 700 and and sent in all docs. Verified. No response and was promised it 2 days ago. They cancelled without reason. Pretty shady so far.

Arownevally1972

Arownevally1972 March 11, 2020 03:40

Defiantly my #1 casino, initially i was put off due to the fact they don't have many Live Casino bonuses, however i came to find out that its much better to be playing in RAW anyways.

Defiantly my #1 casino, initially i was put off due to the fact they don't have many Live Casino bonuses, however i came to find out that its much better to be playing in RAW anyways. Furthermore once you become a VIP player you have access to a loyalty program but its real perk is having a dedicated account manager and support which was very helpful when needing to resolve issues.

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Frour1979

Frour1979 February 26, 2020 02:52

Despite all the negativity below, i find the casino offers great bonuses in terms of their size! Also the game graphics are great and the website looks visually aesthetic.

Tania

Tania February 7, 2020 02:00

@Trinzies- please send me your casino username in PM inbox and we'll ask The Casino Rep to assist you.

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