Responsible Gambling, Customer Support & Security
Responsible Gaming does have a dedicated section that is found under the help function of the casino. This page is very brief, and only urges you to contact customer support if you want to put limits on your account of self-exclude. I’d prefer to see this function expanded on to provide tips on identifying problem betting behaviors and offering links to outside counseling groups.
Customer support is provided through telephone and email. This is decent enough given the mobile-first format, and I found that the staff was fast to respond to my email requests.
Security is handled through 128-bit SSL encryption technology, which means that your personal and financial data is protected from hackers and thieves. This is achieved by scrambling your information as it is sent between your computer and the casino’s servers. This data is readable only by casino staff, and the technology is used by all major eCommerce sites.
Terms and Conditions, Banking
Looking through the terms and conditions at Pocket Vegas Casino, there is nothing that stands out as being unfair or predatory toward players.
The banking system is solid at Pocket Vegas, with the casino’s deposit and withdrawal options including MasterCard, Visa, Maestro, and Skrill. Deposits can also be made through Boku, Solo, and Paysafecard. Payout speeds are decent, although there is a 3-day pending time and a max £10,000 withdrawal limit per day.
Banking options at Pocket Vegas Casino
Slots
There are a lot of slots to play on your mobile device, with games from Aristocrat, Barcrest, Net Ent, WMS, and Nektan all on the roster. Games play well on smaller screens, and there are no missing features from what you might expect to see from a full PC slot. Progressive jackpots are also available, giving players the chance to become an instant millionaire with one spin of the reels.
Comp Point Program
Looking through Pocket Vegas, there is a VIP program that is called Privileged, which offers cash back, free spins, daily bonuses, and other goodies that are based on your gameplay. The Privileged program is by invite only, but you can contact support to request admission to the club.
Licence Information
Pocket Vegas Casino is licensed to conduct gaming operations through the jurisdiction of the United Kingdom.
Countries not supported
Pocket Vegas Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how Pocket Vegas Casino conducts its gaming operations.
Wizard Endorsement Status
Pocket Vegas Casino has not earned endorsement from the Wizard of Odds.
Pocket Vegas Casino Screenshots
Pocket Vegas Casino
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Comments: 7
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User reviews marked with this logo are syndicated from LCB.org
1.8 / 5
AverageNicht so mein Fall wenig interessante Spiele bonus geht so naja lässt zu wünschen übrig....
2.5 / 5
OKwas ok I guess, nothing to set it apart from the rest
4.5 / 5
Liked ItMuch better after they honoured their bonus. Thanks! :)
Hi Craig Christ McNamee, I just sent you a PM, please go check your forum Inbox. Please send me your casino username so that we can contact the casino rep and see what the problem was.
4.5 / 5
Liked ItDidn't honour their bonus after signing up and chatting to the live chat. :(
2.5 / 5
Hi catapultaudio. Sorry to hear that! Please PM me your username so that I can notify the casino to check what's going on with your no deposit bonus. Best regards.
1 / 5
After signing up at this casino I did not receive the promised £5 no deposit bonus - no huge loss considering it comes with a hefty 100x wagering requirement, but all the same I just do not trust any casino that does not honour their advertised promotions, especially to players who are yet to even make their first...
After signing up at this casino I did not receive the promised £5 no deposit bonus - no huge loss considering it comes with a hefty 100x wagering requirement, but all the same I just do not trust any casino that does not honour their advertised promotions, especially to players who are yet to even make their first deposit! It simply does not fill me with confidence. I sent a message to support as live chat was not available - another black mark. I'd be careful of this place for the time being.
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