Responsible Gambling, Customer Support & Security
Playmoola Casino is a responsible gambling promoter, and the operator is committed to players' safety and fair gaming practices. As we all know, in certain rare cases, online gambling can negatively affect some players. The casino provides gamblers with tools like account limits and reminders to help manage both their time and finances while playing on the platform. Using these tools is important, as they can protect you from gaming related problems and help you maintain control over your gambling habits.
In case they notice any signs of concerning behavior, it is advised to players to reach out to the casino’s support team and request to take a break from gambling, whether for a set period of time, or indefinitely. The casino staff will take the necessary steps to block account access and ensure no promotional materials are sent to the player.
If you opt for the self-exclusion option, you will no longer be able to log into your account or request a withdrawal of funds. No worries, though - you will still be able to contact support to initiate a withdrawal of any remaining balance. Keep in mind that the self-exclusion does not exempt players from the verification procedure.
Customer support at Playmoola Casino is available to players via email and live chat. Although phone support is not part of the customer care services included, the support team provides fast, professional assistance. The FAQ section offers quick solutions to general questions, so make sure to check it out first.
Safeguarding gamblers' personal data and ensuring reliable processing of payment transactions are important priorities for this brand. The casino uses advanced Secure Sockets Layer (SSL) encryption to protect players' sensitive information from any potential misuse.
Terms and Conditions, Banking
Reading the Terms and Conditions is an important step for both new and existing casino members. It will provide you with a thorough understanding of the casino services, as well as the rules and regulations regarding the requirements for opening a new account, depositing funds, withdrawing winnings, redeeming bonuses and promos, and more.
Even though we did not find anything overly concerning while reviewing it, we made a brief list of some important facts we believe you should know about:
- The casino has the right to request an ID card, passport, or driver's license, along with proof of address, proof of payment method ownership, and proof of deposit needed for completing the verification procedure. Notarized documents may be required in some cases.
- Players from certain countries are not eligible for any bonuses, including participation in promotional programs, VIP rewards, or comp point exchanges.
- If a player fails to meet the wagering requirements before the bonus expires, both the bonus and any winnings from it will be voided.
- All deposited funds have to be wagered at least one time in order to be withdrawn.
- The casino reserves the right to determine the minimum and maximum deposit amounts for the account at sole discretion.
- The minimum deposit and withdrawal limits are slightly higher than the industry standard, while the monthly maximum withdrawal limit depends on the player's loyalty level rank.
The casino’s cashier offers a wide range of payment options. While available methods vary by country, there are plenty of choices for players no matter where they are from. At Playmoola, deposits and withdrawals can be made using both fiat currencies and cryptocurrencies, including Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Ripple, Tether, and more.
Keep in mind that withdrawal times at the casino are as follows: the pending time is seventy-two hours, while the processing time can take up to five business days.
Banking options at Playmoola Casino
Slots
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Online slots are fun and entertaining, and they definitely dominate the rich iGaming landscape. This game not only revolutionized the online gambling industry, but it also remains the most popular game among casino players worldwide.
The evolution of technology and the innovations we have all witnessed over the years in online casino software development have also taken slot games to the next level, bringing mobile compatibility and other modern features to the table.
Playmoola Casino stays ahead of the trends, and it offers its members a huge selection of slots that cater to all players, no matter if they are beginners or experienced gamblers. The casino's game collection includes everything from classic slots to the latest releases that will keep you entertained for hours.
Players can explore slots with diverse themes, eye-catching graphics, and fantastic, realistic sound effects. Slot games come loaded with exciting reward features like free spins, multipliers, bonus rounds, wild symbols, and more.
Here are some of the featured slot games that you can try out here: Circus Delight, Alchemy Gold, Ninja Raccoon Frenzy, Songkran Splash, Dragon Tiger Luck, Vampire's Charm, Guardians of Ice & Fire, Diner Delights, Battleground Royale, Candy Bonanza, Prosperity Fortune Tree, Medusa II, Oriental Prosperity, Symbols of Egypt, Mask Carnival, Dragon’s Money, God of Wealth Hold And Win, Emoji Riches, Captain's Bounty, First of Olympians, Hood vs Wolf, Garuda Gems, Bikini Paradise, and more.
In case you're a fan of exciting jackpots, make sure you check out Joker Win, Trojan Tales, Route 777, Egyptian Sands, Cygnus 2, Fruits Collection – 20 Lines, Safari Sam 2, Luxor Gold: Hold and Win, Dark Wolf, Golden Dragon Inferno, Heist, Hell Hot 40, Gold X, Wolf Fang, Demi Gods II 15 Lines Series, Lucky Streak 3, Fairytale Beauties, Stacked, Forest Wedding, Book of Horror, Majestic King, and over five thousand other available slot titles.
Comp Point Program
Playmoola Casino offers a lovely loyalty plan that includes six available levels and activates automatically after a player makes their first real-money deposit. The program rewards players with loyalty points based on their activity. As they advance through the levels, they unlock generous incentives, which are made available within twenty-four hours of reaching a new level. Note that bonuses earned from the loyalty program can only be used on slot machines.
Higher loyalty levels bring to players additional rewards, such as automatic increases to withdrawal limits. They will also have the opportunity to negotiate their withdrawal limits directly with the VIP manager or enjoy exclusive offers and promotions that are regularly sent via email. The program also offers increased bet limits on bonuses as casino members progress through the levels, with the option to remove bet limits entirely at the highest levels.
Countries not supported
Playmoola Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Arizona, Arkansas, Belarus, Bulgaria, California, Colorado, Connecticut, Cote d'Ivoire, Curacao, Cyprus, Czech Republic, DC, Delaware, Estonia, Florida, Georgia, Hawaii, Hungary, Idaho, Illinois, Indiana, Iowa, Iran, Iraq, Israel, Kansas, Kentucky, Korea, Democratic People's Republic of, Lithuania, Louisiana, Maine, Malta, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Moldova, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Ontario, Oregon, Pennsylvania, Rhode Island, Romania, Russia, South Carolina, South Dakota, Spain, Tennessee, Texas, Ukraine, United Arab Emirates, United Kingdom, United States, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
Wizard Endorsement Status
Playmoola Casino has not earned endorsement from the Wizard of Odds.
Playmoola Casino Screenshots
Playmoola Casino
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