Responsible Gambling, Customer Support & Security
The operator supports responsible gambling. It is important to understand that online gambling comes with certain risks, and setting personal account limits, taking regular breaks, never chasing losses, and playing only for fun are helpful habits that can save you from trouble.
Players can access the limits section of their dashboard and set deposit limits. In case you decide to use limits, which is always recommended, note that lowering them will take effect immediately, while increasing or removing previously set limits will take effect after 24 hours.
If gamblers notice that they are negatively affected by playing casino games, they can use options to exclude themselves for a longer period of time. They have two options: self-exclusion or permanent self-exclusion, which is advised if playing casino games becomes a bigger problem.
To activate this option, players need to reach out to the customer care department via live chat. Getting in touch with customer support is possible through email and live chat. Unfortunately, phone support is not provided.
GemoBet.io has a presence on several popular social networks, which can be another channel for getting in touch with casino staff or staying informed on casino news and useful information. There is also a Frequently Asked Questions section that includes topics such as accounts, deposits, withdrawals, safety and security, technical support... If you have a general inquiry, make sure you visit this page before reaching out to the customer care team.
This website is localized in German, English, French, and Norwegian, so you will be able to get information in one of the previously mentioned languages.
When it comes to page safety, the website uses a secure connection, and it is encrypted with the latest TLS 1.3 encryption.
Terms and Conditions, Banking
Players should always read the casino Terms and Conditions section, as this can help them avoid misunderstandings. Also, this way they can get informed about the general rights and obligations of both the player and the operator, as well as details regarding deposits and withdrawals, responsible gambling, complaints, disputes, and other important information.
So, do not skip reviewing this document. Even though we did not find anything alarming in it, we made a brief list of important facts that we are sure players should be aware of:
- The operator has the right to refuse a new account registration at their sole discretion, as well as to close any existing account.
- Casino has the right to define deposit minimum amounts, and it does not charge administrative fees for processing deposits.
- A withdrawal request can be postponed if the operator needs to perform a verification procedure or requires additional documentation.
- The casino has the right to request players to complete Know Your Customer (KYC) identity verification procedures. To verify their accounts, players need to provide personal identity documents, including utility bills, proof of source of wealth, and their political status once their cumulative deposits reach a certain amount. The operator has the right to suspend an account and hold any pending cashouts until a player provides identity proof and completes the verification procedure.
- Withdrawals are processed within two business days.
- All deposited funds must be wagered at least once before a player can make a withdrawal request.
- The casino has the right to divide withdrawals into installments.
- The minimum withdrawal amount for bank wire transfers is high, and the casino has the right to charge fees for processing withdrawals.
All legitimate casinos strive to provide reliable banking options for their members so that players can make fast and secure transactions without worrying about their funds.
GemoBet.io includes both cryptocurrency and traditional payment options, such as payment cards, popular e-wallets including Revolut, bank wire transfers, and other online payment options.
Besides fiat currencies such as Australian dollars, US dollars, Euro, New Zealand dollars, gamblers can make transactions in digital coins such as: Cardano, Bitcoin Cash, Ethereum, Tron, USD Coin, Tether, and Ripple.
Note that some banking services are not available for all players, as availability depends on the country you are coming from. To make sure which payment options are available to you, check the casino’s banking section.
Banking options at GemoBet.io Casino
Slots
 High Striker | |
The majority of titles available to players actually belong to the online slots collection.
This is the case with GemoBet.io as well, and at the time of our visit, the operator included almost four thousand games, with this collection constantly growing.
In case you are a fan of spinning reels, here are some of the jackpot titles you should check out: Sizzling Moon Hold the Jackpot, Heating Eyes Deluxe, Free Spins Crystal, Hot 40 Free Spins, Big Joan, Heating Eyes Gold of Sirens, Bonus Buy Book of Luxor, Double Lost Book, Blue Panther, Jelly Reels Hold the Jackpot, Magic Spins Hold the Jackpot, Collect to Infinity, Gold Party, Fire Strike 2, Sizzling Eggs Collect to Infinity, and more.
Comp Point Program
At GemoBet.io, players will be able to join an Elite VIP Club that comes with three available tiers.
As soon as you become a casino member, you will be able to kick-start your adventure with generous promotions, extra spins, and bonus cash included.
As VIP members, players will be able to redeem personalized offers and attractive bonuses and rewards. The higher the level, the better the bonuses, including a personal account manager, priority cashouts, exclusive tournaments, bonuses for special anniversaries, invitations to exciting events, and more.
Countries not supported
GemoBet.io Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands Antilles, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Rhode Island, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Zambia and Zimbabwe.
Wizard Endorsement Status
GemoBet.io Casino has not earned endorsement from the Wizard of Odds.
GemoBet.io Casino Screenshots
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Comments: 1
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User reviews marked with this logo are syndicated from LCB.org
My bonus wasn't granted. I had to wait without playing any of the deposit to ensure they would adjust things accordingly. The 24/7 support isn't really that at all... The chat support wasn't online for about 6 hours and that's what it says when you try to access it ...
My bonus wasn't granted. I had to wait without playing any of the deposit to ensure they would adjust things accordingly. The 24/7 support isn't really that at all... The chat support wasn't online for about 6 hours and that's what it says when you try to access it ... The help button just links you back on a FAQ page and that how they justify 24/7 is that YOU can email them anytime haha! Well it's fixed now accordingly and what is the actually better there than elsewhere is that lower minimum deposit that makes you eligible to participate at the welcome bonuses! From 20€ (+/-30$ CAD) to 20€/$ (20 in your preferred currency) probably need to be in a certain zone location for this to take effect but I thought it was great. Very often misled between the minimum deposit with the different payment methods accepted by casinos and the minimum that allows you to claim your bonus in full*. But yes so the plus side was that part. If you need to join, deposit and play... Well check the business hours in case your bonus isn't showing. That's it.
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