Responsible Gambling, Customer Support & Security
Responsible gaming is given a full page on the Betfair site, with player information covering identifying problem and underage gambling. There are also self-exclusion and limits that can be placed on accounts if you need it. Customer service is available through telephone, live chat, and telephone 24 hours a day. Betfair secures player data using 128-bit SSL encryption technology, which takes player information and scrambles it, making it only readable by the casino’s staff.
Terms and Conditions, Banking
Looking through the terms and conditions at Betfair, there is nothing unfair or predatory toward players. The banking system is solid at Betfair, with the casino offering deposits and withdrawals through eWallet, credit card, and wire. Payout times are reasonably fast, giving players a solid and stable platform for depositing and withdrawing money.
Banking options at Betfair Casino
Slots
Online Slots include a wide selection of games ranging from 1-25 lines and up, as well as multiplayer games. Popular titles available at the site include Double Diamond, Cleopatra and Star Trek. Those who go for the downloadable version of the site will have access to 144 Slots, while those who opt for instant play will have access to 126.
Fortunately, Playtech also publishes house edge details on their games, which range from 0.68%-9.07% on their Slots.
Comp Point Program
Playtech provides the comp point program at the site. For every $10 wagered, a player will earn 1 comp point. In addition, every 100 comp points can be converted into $1. Slots and other non-Table Games will award 3 comp points for every $10 wagered.
Licence Information
Betfair is licensed by the Antigua and Barbuda Directorate of Offshore Gaming. You can find contact details for these organizations at http://www.antiguagaming.gov.ag.
Countries not supported
Betfair Casino does not accept players from the following countries: Afghanistan, Alabama, Alaska, Alberta, Algeria, American Samoa, Angola, Antigua and Barbuda, Arizona, Arkansas, Australia, Austria, British Columbia, Brunei, California, Canada, China, Colorado, Connecticut, Czech Republic, DC, Delaware, Florida, France, Georgia, Germany, Greece, Guam, Guyana, Hawaii, Hong Kong, Idaho, Illinois, India, Indiana, Iowa, Iran, Iraq, Israel, Japan, Jersey, Kansas, Kentucky, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Laos, Libya, Louisiana, Maine, Manitoba, Martinique, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Myanmar, Namibia, Nebraska, Nevada, New Brunswick, New Hampshire, New Jersey, New Mexico, New York, Newfoundland and Labrador, North Carolina, North Dakota, Northern Mariana Islands, Northwest Territories, Nova Scotia, Nunavut, Ohio, Oklahoma, Ontario, Oregon, Papua New Guinea, Pennsylvania, Portugal, Prince Edward Island, Puerto Rico, Quebec, Reunion, Rhode Island, Saskatchewan, Serbia, Singapore, South Africa, South Carolina, South Dakota, Spain, Sudan, Syria, Tennessee, Texas, Turkey, Uganda, United States, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming, Yemen, Yukon Territory and Zimbabwe.
Other Products
Betfair runs TVG, the largest legal wagering website and horse racing network in the US. This casino also pioneered and operates the world's leading betting exchange, in addition to a full suite of sportsbook and casino gaming products.
Player Issues
Happy Hour Promotion
In 2010 Betfair ran a casino promotion called "Happy Hour" that offered players an unlimited number of 50% bonuses up to £100 with only a 10xbonus wagering requirement in a 4 hour period. This bonus was vastly over generous to the point that almost all players accepting bonuses would have had an edge over the house as long as the player did not play substantially more than the wagering requirement.
As would be expected, this promotion resulted in a substantial loss for Betfair (rumoured to be in the eight-figure range), as players really cashed in on this promotion. Betfairs response once they realised how badly wrong the Happy Hour promotion had gone for the casino was to start closing player accounts and refusing to pay players. They became uncommunicative with the players involved and refused to work with dispute mediation services.
This was the single biggest instance of confiscation of player funds without breach of a clearly defined term that we have ever come across.
While Betfair have re-engaged with dispute mediation services they have also made clear that discussion of the Happy Hour issue will not be re-opened.
For references see Betfair Player Issues
Wizard Endorsement Status
Betfair Casino has not earned endorsement from the Wizard of Odds.
Betfair Casino Screenshots
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Comments: 94
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User reviews marked with this logo are syndicated from LCB.org
4.6 / 5
AwesomeBetfair is an absolute winner! No fuss, just smooth gameplay and quick payouts. Their platform is easy to navigate, even for beginners. I've had a great experience with their customer support as well; they're always quick to respond and helpful. Highly recommend!
4.6 / 5
AwesomeThis is MY casino. Quick pay, frequent winnings, lots of promotions.
4.8 / 5
AwesomeThe Betfair Casino brand has been known to me for years. This gaming platform has been present in my life since 2010, and it is certainly among the most popular names in the gambling industry. I have had so many deposits at this casino, therefore it is pointless to analyze each one individually.
The Betfair Casino brand has been known to me for years. This gaming platform has been present in my life since 2010, and it is certainly among the most popular names in the gambling industry. I have had so many deposits at this casino, therefore it is pointless to analyze each one individually. There have been big gains, but also huge losses. Regardless, Betfair has been my favorite choice for years.
Read more4.8 / 5
Very nice promos and bonuses all the time. Skrill withdrawals sometimes takes up to 4-6 hours, most of the time its 1hour or under 1 hour. i really love this casino ! the support is always so fast.
4.8 / 5
AwesomeI dont know why general rating was low when I initially saw betfair review, I know them from two aspects casino+ sports trading( which is different than regular betting and quite tough) Casino itself has definitely a rock solid reputation because my first experience with it was like 15 years ago, the company worked...
I dont know why general rating was low when I initially saw betfair review, I know them from two aspects casino+ sports trading( which is different than regular betting and quite tough) Casino itself has definitely a rock solid reputation because my first experience with it was like 15 years ago, the company worked hard to make its brand and they do it well up to this time No one should complain as they offer huge range of games from slots to table games I myself found whatever I liked within their site. Can recommend it surely, fast and easy payouts.
Read more4.5 / 5
AwesomeDon't hesitate to play here, one of the best casinos, in my opinion. I've been playing here for a long time. There are no issues with this casino, and the withdrawal process is fast. And I've never had a problem when making a withdrawal. Good casino, you should try, if you win, the casino will pay you !!!
4.5 / 5
AwesomeBetfair is a great casino site i really think they got a good thing going, their slots, casino, sport and poker is great, they also for the points and which u accumulate till the start of each month and get something back Its great! Overall awesome!
4.8 / 5
AwesomeBetfair (like Bet365, ladbrokes etc) is in My opinion one of the greatest gambling sites online. They offer a wide range of different games from all the best providers!! Very good bonuses!! The website is clean and easy to understand.
3 / 5
OKbetfair casino is a great licensed and trusty casino if u look for those specific things as priority , i signed up years ago and deposited quite some times but after a while i noticed alot of promotions that were offered were actually only for UK customers , which i think is not a good case if u want to reach world...
betfair casino is a great licensed and trusty casino if u look for those specific things as priority , i signed up years ago and deposited quite some times but after a while i noticed alot of promotions that were offered were actually only for UK customers , which i think is not a good case if u want to reach world wide whit u brand , i received sometimes three offers like 2bonus or a scratchcard here or there bit that was all no more no less, also the themed promotions like christmas or football WK were fake promotions as example i logged everyday in to score the goal but the keeper had all 20days all shots that is not making me think its real and im able to win anything, the arcade section had my attention and whit the red tiger brand i really was excited to try the games out but kept out unfortunately i deposited the last time a month ago, i saw a nice offer 100% to double my deposit but i lost it all in 3mins playing 0,60cent bets on 1 single slot it really did not fulfill the rtp what was explained , that made me look for other casinos. the support is friendly helpful and always ready to find a solution to solve the problem thats a good thing i give this casino a 3.0 which is quite high .
Read more4.6 / 5
AwesomeReally good promotions, wagering can vary on bonuses but usually reasonable. Fast withdrawals