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Trustly in German Casinos
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This page is for players in Germany who want to fund an online casino with Trustly. Trustly is an open-banking method: you pay from your own bank account in euros, with no separate wallet to set up. Below we explain how Germany's online gambling rules work, how to spot a licensed casino, and the steps for making deposits and withdrawals with Trustly.
Online Gambling Regulation in Germany
When it comes to gambling, Germany was a country where land-based casinos existed in some of its 16 states, while others remained against it for years. As a Federal Republic organized in 16 states with their own say in things, two types of laws apply for everything there, gambling included. And while the federal law allowed them to legalize gambling if they wanted to, some states were strongly against it. But the surprising part is that, when online gambling emerged, all states agreed, unanimously, that they were against it. For the first time, all states agreed on something, and in 2008, they banned online gambling.
But they were faced with criticism from the European Union. As a powerful member of the Union, with the ban, Germany went against EU gambling laws and had to reconsider its rulings. Under a lot of pressure from the Union, Germany first allowed online sportsbetting on a limited basis in 2012, but the EU was adamant that online casino gambling needed to be regulated, too. The states agreed a new Interstate Treaty on Gambling in 2020, in force from 1 July 2021, which finally allowed licensed online slots and poker.
The new rules took effect on 1 July 2021. The Gemeinsamen Glücksspielbehörde der Länder (GGL) then took over the job of licensing operators interested in offering their content to German players. Many operators decided to deepen their international footprint with a German license, like Trada and Casumo, all well aware that the regulator is strict about the rules. The GGL is widely regarded as one of the tougher regulators in Europe.
Licensed sites mainly offer slots and online poker from studios such as Habanero, Pragmatic Play, Endorphina and BetSoft; see our guides to casino games, slots and live dealer games. The licences issued under the treaty cover virtual slot machines and online poker, so the range of table games and Live Casino titles on German-licensed sites is limited.
The GGL continues to take action against sites that offer games in Germany without a licence, and it supervises licensed operators. If you want the protections of a licence, join a site that holds a German licence. Also check which payment methods a site offers. Trustly is one that German casinos use, and our page on Trustly has the general picture.
Trustly is an open-banking, pay-by-bank service. You pay from your own bank account in euros and approve the payment through your online banking, so it is not an e-wallet and there is no separate balance to top up.
Using Trustly Across German Online Casinos
Trustly appeared around the same time Germany banned online gambling. It had quite a lot of time to show its strengths from 2008 when it first launched until 2021 when licensed online gambling started in Germany. When the market went live in Germany, players who were already using Trustly for their everyday purchases and payments across other industries could use it for deposits and withdrawals at German online casinos, too.
Trustly Group AB is a Swedish company supervised by the Swedish financial regulator Finansinspektionen (FI). Trustly is best known in Nordic markets such as Sweden, and it also operates in the United States (source: Wikipedia). In February 2022 FI gave Trustly Group a warning and a fine of SEK 130 million for weaknesses in its anti-money-laundering controls, which were concentrated in its gambling business.
Trustly offers a product built for gaming, Pay N Play, which lets you sign up and play using only your bank login, with identity data supplied by the bank. It also offers other services, such as direct debit, a way of making direct bank transfers. Which of these a casino uses depends on the casino.
You do not need a separate Trustly account to use it at a casino. Select Trustly as your deposit method and follow the prompts to log in to your bank. You will share some banking details with the operator to complete the payment. Trustly does not publish a player fee, but your casino or bank may charge. Continue reading for the steps.
Deposits and Withdrawals with Trustly
On WoO, around 160 reviewed casinos accept players from Germany and list Trustly, including Tsars, Oshi and BitStarz. Licence status varies from site to site, and not every site on the list holds a German licence, so check the licence before you join.
The minute you decide on the casino to join, register your player account with it. From here, to make your first deposit with Trustly, go through the following steps:
Some casinos also support Trustly for withdrawals, usually back to the same bank account. The casino reviews your request first; 24 to 48 hours is common, but the time varies by casino.
If it is offered, find the Trustly logo in the Withdrawal Methods list, enter the amount and select your bank. After the casino approves the request, the funds are sent to your bank account. Your bank sets how fast the money shows up.
Conclusion
Trustly is a pay-by-bank method that German casinos can offer in euros. Its operator is supervised in Sweden and was fined in 2022 over its anti-money-laundering controls, so treat it like any financial service: use licensed casinos, set limits and read the casino's payment terms.
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Casinos for Players from Germany that Offer Trustly
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FAQs
Is Trustly an e-wallet?
No. Trustly is a pay-by-bank service: you pay directly from your own bank account via your online banking.
Do I need a Trustly account to deposit at a casino?
Not a separate account. You pick Trustly at the cashier, select your bank and log in to approve the payment. With Pay N Play, your bank login can also supply the identity data for the casino.
Does Trustly charge fees?
Trustly does not publish a player fee. Your casino or your bank may charge for payments.
Can I withdraw casino winnings with Trustly?
At some casinos, usually back to the same bank account. It varies by casino, and the casino reviews the request first.
Has Trustly had any regulatory problems?
Yes. In February 2022 Finansinspektionen gave Trustly Group a warning and a SEK 130 million fine over anti-money-laundering failings concentrated in its gambling business.
Other ways to pay in Germany
We also review these payment methods for players in Germany: Paysafecard, Bitcoin, CashtoCode, Apple Pay, MiFinity, PayPal and Payz.
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