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RitzSlots Casino review
171Show CommentsRitzSlots Casino welcomes players from Ohio
Introduction
RitzSlots Casino is an online casino oriented towards players coming from the United States, Canada and New Zealand. Keep in mind that at the time of writing this review the casino did not operate under any gambling license.
The casino website is localized in English, and it features a minimalistic, stylish theme. It has an amazing grid layout, and the player’s dashboard includes some great functionalities. Everything is quite straightforward here, including the registration process, which takes only one step and can be completed in seconds, along with a quick email confirmation. Depositing funds and redeeming promotional offers are equally simple.
This crypto-only online casino is, as expected, optimized for playing casino games on the go. In case you prefer larger screens and have stayed loyal to your personal computer, the overall atmosphere will be the same high quality as on mobile devices.
Good internet connection stability will ensure fast loading times, so make sure everything is well there, and join us in exploring the casino’s lobby. At first sight, it looks like this place is great for casino enthusiasts focused primarily on casino content, so if you are a true fan of online gambling, we believe that time spent at RitzCasino will be an entertaining and unique experience.
Casino Info
RitzSlots Casino Video Review
Bonuses
We were curious about the types of promotional deals offered by this online gambling brand and were pleased to discover that RitzSlots Casino provides a wide array of promotions designed to cater to all types of gamblers.
Both newly registered account holders and regular players are provided with generous bonus opportunities that can significantly enhance their gambling experience, boosting their winning potential without much risk.
All bonuses can be easily activated by entering the relevant bonus codes when making a deposit. Bonus-related activities are conveniently displayed in the player’s dashboard, allowing players to easily track and manage them.
It’s important to note that all casino bonuses come with specific terms and conditions. Players are strongly encouraged to review these terms before taking advantage of any deals to avoid misunderstandings and to fully enjoy the benefits and excitement that these promotions bring.
No Deposit Bonus
Bonus Code
- 100% for Slots
Reload Bonus - Exclusive
90% up to
$300
Bonus Code
- 100% for Slots
Sign Up Bonus
250%
Bonus Code
- 100% for Slots
Sign Up Bonus
100%
Bonus Code
- 100% for Slots
Software Providers
The iGaming market is highly competitive. Online casino operators provide titles featuring captivating gameplay, stunning graphics, and innovative features and reward systems, making it quite challenging to stand out from the crowd. Since the casino industry depends heavily on software providers, selecting the right ones is crucial.
RitzSlots Casino partners with reputable software providers and offers a diverse selection of titles from leading gaming studios such as Pragmatic Play, Endorphina, and RealTime Gaming, among others.
This live-dealer friendly casino offers high-quality game streams and popular interactive titles such as Andar Bahar, Auto Mega Roulette, Auto-Roulette, Baccarat, Baccarat 1, Baccarat 2, and Baccarat 3. Keep in mind that, besides slots and live casino games, this brand did not support other game genres at the time of our visit.
Blackjack
Both traditional and multi-player versions of the game can be found at the site. For a more detailed Blackjack guide that includes variations, rule breakdowns, odds and strategy tips, visit the Playtech review.
RitzSlots Casino Blackjack (Playtech)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lucky Blackjack | 1.5 | Stand | Yes | Any | 1 | No | - | - | No | ? | 1 | No |
| Blackjack Switch | 1 | Hit | Yes | 9 to 11 | 1 | No | - | - | No | 99.86% | 6 | No |
| Pontoon | 2 | Hit | Yes | Any | 1 | Yes | - | - | No | 99.68% | 8 | No |
| Blackjack Surrender | 1.5 | Stand | No | Any 2 | 1 | No | - | - | Yes | 99.65% | 6 | No |
| Blackjack | 1.5 | Stand | Yes | Any 2 | 1 | No | - | - | No | 99.57% | 6 | No |
| Perfect Blackjack | 1.5 | Stand | Yes | Any 2 | 1 | No | - | - | No | 99.57% | 6 | No |
| Progressive Blackjack | 1.5 | Stand | Yes | Any 2 | 1 | No | - | - | No | 99.57% | 6 | No |
| Blackjack Pro | 1.5 | Hit | No | 10 or 11 | 1 | Yes | - | - | No | 99.56% | 1 | No |
| Unlimited Blackjack (Live Dealer) | 1.5 | Stand | Yes | Any 2 | 1 | No | No | No | No | 99.50% | 8 | Yes |
More information about RitzSlots Casino's Playtech Blackjack
RitzSlots Casino Blackjack (BetSoft)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Single Deck | 1.5 | Hit | Yes | 10 or 11 | 1 | - | - | Yes | No | 99.62% | 1 | No |
| American | 1.5 | Stand | Yes | 10 or 11 | 1 | - | - | Yes | No | 99.35% | 6 | No |
| European | 1.5 | Stand | Yes | 9 to 11 | 1 | - | - | No | No | 99.34% | 6 | No |
RitzSlots Casino Blackjack (Yggdrasil)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sonya Blackjack | 1.5 | Stand | Yes | Any 2 | 1 | No | No | Yes | No | 99.54% | 6 | No |
More information about RitzSlots Casino's Yggdrasil Blackjack
RitzSlots Casino Blackjack (Pragmatic Play)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Blackjack | 1.5 | Stand | Yes | Any 2 | 1 | No | No | Yes | No | 99.54% | 6 | No |
More information about RitzSlots Casino's Pragmatic Play Blackjack
RitzSlots Casino Blackjack (Fugaso)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Trump It Single Deck | 1.5 | Hit | No | 10 or 11 | 1 | No | No | Yes | No | 99.52% | 1 | No |
| Neon Single Deck | 1.5 | Hit | No | 10 or 11 | 1 | No | No | Yes | No | 99.52% | 1 | No |
| Trump It Classic | 1.5 | Hit | Yes | Any 2 | 1 | No | No | Yes | No | 99.33% | 8 | No |
RitzSlots Casino Blackjack (Nucleus Gaming)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Single Deck | 1.5 | Hit | Yes | 10 or 11 | 1 | No | No | Yes | No | 99.62% | 1 | No |
More information about RitzSlots Casino's Nucleus Gaming Blackjack
RitzSlots Casino Blackjack (BGAMING)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Blackjack & Multi-hand Blackjack | 1.5 | Stand | Yes | 9 to 11 | 1 | No | No | Yes | No | 99.44% | 6 | No |
| Blackjack Surrender | 1.5 | Stand | No | 9 to 11 | 1 | No | No | Yes | Yes | 99.38% | 8 | No |
RitzSlots Casino Blackjack (Concept Gaming)Expand
| Game review | BJ Pays | Soft 17 | Double After Split | Double | Splits Number | Re split aces | Draw to split aces | Peek | Surrender | Return | Decks | Live Game |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 7 Handed European Blackjack | 1.5 | Stand | No | Any 2 | 1 | No | No | No | No | 99.99% | 6 | Yes |
| Single Hand | 1.5 | Stand | No | Any 2 | 1 | No | No | Yes | Yes | 99.60% | 3 | Yes |
| Ultimate American 5 Handed Blackjack | 1.5 | Stand | No | Any 2 | 1 | No | No | Yes | Yes | 99.51% | 6 | Yes |
| 7 Handed American Blackjack | 1.5 | Stand | No | Any 2 | 1 | No | No | Yes | Yes | 99.51% | 6 | Yes |
| Ultimate Blackjack II | 1.5 | Stand | No | Any 2 | 1 | No | No | Yes | Yes | 99.49% | 6 | Yes |
| Multi Hand | 1.5 | Stand | No | Any 2 | 1 | No | No | No | No | 99.31% | 6 | Yes |
| Jackpot Blackjack | 1.5 | Stand | No | Any 2 | 1 | No | No | No | Yes | - | 6 | Yes |
More information about RitzSlots Casino's Concept Gaming Blackjack
Video Poker











With the Playtech software platform, gamers have access to 8 different Video Poker variants, including Multi-hand options:
RitzSlots Casino Video Poker (Playtech)
| Game review | Return | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|
| 2 Ways Royal | 99.80% | No | 800-800-50-40-6-5-4-3-2-1 | No |
| Two Way Royal | 99.80% | No | 800-50-40-6-5-4-3-2-1 | No |
| Jacks or Better (1 hand) | 99.54% | No | 800-50-25-9-6-4-3-2-1 | No |
| Jacks or Better (10 hands) | 99.54% | Yes | 800-50-25-9-6-4-3-2-1 | No |
| All American | 99.38% | No | 800-200-34-8-8-8-3-1-1 | No |
| Aces and Faces (1-4 hands) | 99.26% | No | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Aces and Faces (1-4 hands multi-play) | 99.26% | Yes | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Jacks or Better (50 hands) | 99.26% | Yes | 800-50-25-8-5-4-3-2-1 | No |
| Pick 'Em Poker | 98.95% | Yes | 1000-200-100-18-15-11-5-3-2 | No |
| Deuces Wild (1-4 hands) | 98.92% | No | 800-200-25-15-9-4-4-3-2-1 | No |
| Deuces Wild (1-4 hands multi-play) | 98.92% | Yes | 800-200-25-15-9-4-4-3-2-1 | No |
| Jokers Poker (kings or better) | 98.60% | No | 1000-200-100-50-17-7-5-3-2-1-1 | No |
| Jokers Poker (kings or better multi-play) | 98.60% | Yes | 1000-200-100-50-17-7-5-3-2-1-1 | No |
| Tens or Better | 97.96% | No | 800-50-20-6-5-4-3-2-1 | No |
| Mega Jacks -- Progressive | 97.56% | No | 800-50-25-9-6-4-3-2-1 | No |
| Jacks or Better -- Multihand | 97.30% | Yes | 800-50-25-8-5-4-3-2-1 | No |
| Jacks or Better -- Progressive | 95.95% | Yes | 800-50-25-7-5-4-3-2-1 | No |
| Aces and Faces (25 hands) | 95.44% | Yes | 800-50-160-80-50-9-5-4-3-1-1 | No |
More information about RitzSlots Casino's Playtech Video Poker
RitzSlots Casino Video Poker (BetSoft)
| Game review | Return | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|
| Split Way Royal | 99.80% | No | 1-2-3-4-5-6-40-50-800-800 | No |
| Bonus Poker Deluxe -- Multi-Play | 99.70% | Yes | 1-1-3-4-5-10-80-50-800 | No |
| Bonus Poker | 99.17% | No | 1-2-3-4-5-8-25-40-80-50-800 | No |
| Tens or Better | 99.14% | No | 1-2-3-4-5-6-25-50-800 | No |
| Double Bonus | 99.11% | No | 1-1-3-5-7-9-50-80-160-50-800 | No |
| Deuces & Joker Wild -- Multi-Play | 99.07% | Yes | 1--2-3-3-3-6-9-12-25-800-2000 | No |
| Deuces Wild | 98.91% | No | 1-2-3-4-4-9-15-25-200-800 | No |
| All American -- Multi-Play | 98.49% | Yes | 1-1-3-8-8-8-30-200-800 | No |
| Deuces Wild -- Multi-Play | 98.45% | Yes | 1-2-3-4-4-8-15-25-200-800 | No |
| Double Jackpot | 98.35% | No | 1-2-3-4-5-8-20-40-80-50-800 | No |
| Draw Five Poker | 98.25% | No | 1-2-3-4-6-9-20-40-800 | No |
| Jacks or Better | 98.25% | No | 1-2-3-4-6-9-20-40-800 | No |
| Double Joker | 98.10% | No | 1-2-3-4-5-8-25-50-100-800 | No |
| Joker Poker (kings) | 98.09% | No | 1-1-2-3-5-7-17-50-100-200-800 | No |
| Joker Poker (kings) -- Multi-Play | 98.09% | Yes | 1-1-2-3-5-7-17-50-100-200-800 | No |
| All American -- Progressive | 96.01% | No | 1-1-3-8-8-8-25-100-800 | No |
| Double Bonus -- Multi-Play | 94.19% | Yes | 1-1-3-4-5-8-50-80-160-50-800 | No |
| Bonus Poker -- Multi-Play | 94.18% | Yes | 1-1-3-5-8-10-25-40-80-50-800 | No |
More information about RitzSlots Casino's BetSoft Video Poker
RitzSlots Casino Video Poker (Arrows Edge)
| Game review | Return | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|
| Double Bonus | 98.78% | - | 1-1-3-5-7-10-50-80-160-50-250 | No |
| Jacks or Better | 98.25% | - | 1-2-3-4-6-9-20-40-800 | No |
| Deuces Wild | 97.69% | - | 1-2-3-4-4-9-15-25-200-250 | No |
| Joker Poker (Kings or Better) (Cash Grab) | 96.38% | - | 1-1-2-3-5-7-15-50-100-200-800 | No |
| All American (Cash Grab) | 96.28% | - | 1-1-3-8-8-8-20-200-800 | No |
| Bonus Poker (Cash Grab) | 96.05% | - | 1-2-3-4-5-6-20-40-50-80-800 | No |
| Double Bonus (Cash Grab) | 94.19% | - | 1-1-3-4-5-8-50-80-160-50-800 | No |
| Double Joker Poker | 92.10% | - | 1-2-3-4-5-7-15-40-60-350 | No |
More information about RitzSlots Casino's Arrows Edge Video Poker
RitzSlots Casino Video Poker (Pragmatic Play)
| Game review | Return | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|
| Jacks or Better | 99.54% | No | 1-2-3-4-6-9-25-50-800 | No |
| Deuces Wild | 96.77% | No | 1-2-2-3-4-13-16-25-200-800 | No |
More information about RitzSlots Casino's Pragmatic Play Video Poker
RitzSlots Casino Video Poker (Nucleus Gaming)
| Game review | Return | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|
| All American (progressive) | ? | - | 1-1-3-8-8-8-25-100-? | No |
| Split Way Royale | 99.80% | - | 1-2-3-4-5-6-40-50-800-800 | No |
| Bonus Deluxe (multi-play) | 99.70% | Yes | 1-1-3-4-5-10-80-50-800 | No |
| Bonus Poker | 99.17% | - | 1-2-3-4-5-8-25-40-80-50-800 | No |
| Tens or Better | 99.14% | - | 1-2-3-4-5-6-25-50-800 | No |
| Deuces and Joker Poker | 99.07% | - | 1-2-3-3-3-6-9-12-25-800-2000 | No |
| Deuces Wild | 98.91% | - | 1-2-3-4-4-9-15-25-200-800 | No |
| Double Joker Poker | 98.90% | - | 1-2-3-4-5-8-25-50-100-800 | No |
| All American (multi-play) | 98.49% | - | 1-1-3-8-8-8-30-200-800 | No |
| Deuces Wild (multi-play) | 98.45% | - | 1-2-3-4-4-8-15-25-200-800 | No |
| Double Jackpot (multi-play) | 98.35% | - | 1-2-3-4-5-8-20-40-80-50-800 | No |
| Jacks or Better | 98.25% | - | 1-2-3-4-6-9-20-40-800 | No |
| Jacks or Better (multi-play) | 98.25% | - | 1-2-3-4-6-9-20-40-800 | No |
| Five Draw Poker (jacks or better 5-play) | 98.25% | - | 1-2-3-4-6-9-20-40-800 | No |
| Bonus | 98.15% | - | 1-1-3-4-4-8-18-25-40-80-200-400-1000 | No |
| Bonus Deuces | 98.15% | - | 1-1-3-4-4-8-18-25-40-80-200-400-1000 | No |
| Joker Poker | 98.09% | - | 1-1-2-3-5-7-17-50-100-200-800 | No |
| Joker Poker (multi-play) | 98.09% | Yes | 1-1-2-3-5-7-17-50-100-200-800 | No |
| Double Bonus (multi-play) | 94.19% | - | 1-1-3-4-5-8-50-80-160-50-800 | No |
| Bonus Poker (multi-play) | 94.18% | - | 1-1-3-5-8-10-25-40-80-50-800 | No |
More information about RitzSlots Casino's Nucleus Gaming Video Poker
Other Games
RitzSlots Casino is also home to 122 other games listed below:
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Responsible Gambling, Customer Support & Security
Promoting responsible gambling is one of the core missions for RitzSlots. The operator is genuinely committed to advocating for playing games responsibly and providing a secure online environment for its visitors and casino members. Everyone should be aware that casino gaming is purely for entertainment and it should never be a way of making an income, as it comes with certain risks, and in some rare cases, can impact players’ personal lives.
Engaging in online gaming and making real money wagers comes with personal responsibility. Players need to be able to manage their finances well and keep control over their time spent on playing online casino games. In some cases, poor time and money management can lead to gambling-related issues that need to be addressed immediately. This is why timely identification of problematic behavior is very important. All casino members are encouraged to take regular self-assessment tests and, if necessary, take a break from gambling. In case any measures need to be taken, the casino’s customer support team is available to assist with these or any other types of inquiries.
Players can set the self-exclusion option and temporarily restrict access to the casino account on their own - through the player’s dashboard. Other responsible gaming features are also available, so make sure you check out this section and take preventive measures.
The casino support department is at players’ disposal via online chat or email, though phone support is not offered. Still, the live chat feature is a great alternative for it, since it offers prompt and professional assistance. In case you have general inquiries about topics such as account setup, financial transactions, promotions, and similar, the informative FAQ section on the casino's website will be a source of valuable information for you.
When it comes to online data safety, let’s mention that RitzSlots Casino employs advanced security measures to protect players’ sensitive information. The casino uses the latest SSL encryption to ensure the safety of all private data and payment transactions.
Terms and Conditions, Banking
Taking the time to read and understand the casino's Terms and Conditions is essential when joining this or any other gaming platform and community. This important document provides players with detailed insights into the casino's services, the obligations of both players and the operator, and more. It outlines key regulations and rules related to procedures such as opening a new account, making financial transactions, redeeming casino bonuses and promotional offers, etc.
We have reviewed the Terms and Conditions, and although we did not find any concerning issues, we have compiled a brief list of important facts that gamblers should not miss out:
- RitzSlots Casino has the right to request copies of personal identification documents, a credit card verification form, proof of address, a photo selfie of the player holding a valid ID, or any other necessary proof needed to successfully verify your identity.
- The operator has the right to refuse to register a new player’s account or to restrict an existing one without providing any explanation.
- All deposits are non-refundable.
- The casino reserves the right to limit or refuse a wager, or any part of it, at their sole discretion.
- The casino offers excellent minimum deposit and monthly withdrawal limits.
- Players can make up to one instant withdrawal per day.
- Gamblers from certain countries are not allowed to redeem promotional offers.
The casino’s cashier supports only cryptocurrency payments, with deposits and withdrawals available in various cryptocurrencies including Bitcoin, Tether, Ethereum, Litecoin, and other popular options.
Keep in mind that, due to the nature of crypto payments, it is not possible to set personal account limits. Also, making deposits below the minimum deposit limit can result in a permanent loss of funds for the same reason.
This online gambling brand offers excellent withdrawal times, and players can expect to receive their funds within minutes. The Know Your Customer (KYC) verification process can take up to twenty-four hours. Once a player’s identity is verified, the processing time for a withdrawal typically takes less than thirty minutes.
Banking options at RitzSlots Casino
| Banking option | Deposit | Withdrawal | |
|---|---|---|---|
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MasterCard Credit | ||
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Visa Credit | ||
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Bitcoin | ||
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Litecoin | ||
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Ethereum | ||
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Dogecoin | ||
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Tether | ||
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TRON | ||
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MasterCard Debit | ||
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Apple Pay | ||
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Solana | ||
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Like most modern online casinos, RitzSlots Casino has carefully compiled its slot section. Online slots are probably the most popular game type among players around the world, so their popularity demands not only a careful selection of titles but also ensuring that the casino's offerings cater to players of all types, experience levels, and preferences.
The operator hosts a high-quality assortment of USA-friendly online slots, including both classic, old-school games and the latest modern releases. While some casinos offer a larger variety of slots, RitzSlots still manages to meet the diverse needs of its players and lives up to its name.
Here, players can explore slot games featuring captivating themes, excellent sound design, cutting-edge graphics, and more. The titles also come equipped with exciting bonus features such as extra spins, multipliers, wild symbols…
Available content can be browsed by game title or the company that designed them. Here are some of the featured titles: Wild Buffalo Fortune Wheel, Diamond Treasure, Dragon King Megaways, Cash Bandits 2, Cherry Pop Deluxe, Wolf Gold, Aqua Splash, Japanese Coin: Hold The Spin, Juicy Win: Hold The Spin, Ultra Luck, Wolf Story, Coin Win: Hold The Spin, Ancient Dragons, Aztec Bonanza, Juicy Win: Hold The Spin, 3X3: Hell Spin, 3X3 27 Ways, Samba Stars Hold the Spin, and other appealing games.
Comp Point Program
During our visit to the RitzSlots Casino website, we initially struggled a bit to find any information about a loyalty program, as there was no prominently displayed category or tab for this feature accessible to unregistered visitors. However, after registering a new casino account, we discovered that a loyalty plan does indeed exist.
The casino offers a tiered loyalty program where players can earn and accumulate comp points, which can later be exchanged for various rewards. This means that loyal players can look forward to receiving exclusive benefits and prizes based on their continued engagement with the casino.
Countries not supported
RitzSlots Casino does not accept players from the following countries: Australia, Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Ontario, Palestine, Qatar, Saudi Arabia, Syria, United Arab Emirates, United Kingdom and Yemen.
Wizard Endorsement Status
RitzSlots Casino has not earned endorsement from the Wizard of Odds.

Comments: 171
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5 / 5
Awesomegreat casino with instant withdraw and fast online services and great deposit bonus as well so y'all definitely want to check out Ritz slots
0.6 / 5
TerribleI used to love this casino they were very fast on my withdrawals within 20 minutes or less I always received my funds until I started winning larger amounts and then that's when it became a hassle.
I used to love this casino they were very fast on my withdrawals within 20 minutes or less I always received my funds until I started winning larger amounts and then that's when it became a hassle. started taking hours for withdrawals and when I went over 3,000 it took days trying to request my money no help from customer support and I didn't receive my funds at all
Read more0.1 / 5
Same thing happened to me. I didn’t have an issue with withdrawals for probably a year, then I won my largest amount which was only about $1700, tried to withdraw the whole thing. After weeks I reverted it and requested $1k to see if I got that. I did, but then they deactivated my account right after.
Same thing happened to me. I didn’t have an issue with withdrawals for probably a year, then I won my largest amount which was only about $1700, tried to withdraw the whole thing. After weeks I reverted it and requested $1k to see if I got that. I did, but then they deactivated my account right after. I lost out on the $700 and they wont let me back in.
Read moreCustomer service was nice and fast and let me withdraw, but I tried the 20 most popular games and all said "Not available in your jurisdiction" when connecting from the US.
Customer service was nice and fast and let me withdraw, but I tried the 20 most popular games and all said "Not available in your jurisdiction" when connecting from the US. They did let me withdraw and were very polite but I'm disappointed that what seems to be the top rated casino can't be played from the country where you advertise it. Maybe look into this?
Read moreBy way of update, the casino did find my bonus win and credit me accordingly. The manager did, at one point, join the live chat and insinuate they would increase the payout parameters due to the problems with Slotmill.
By way of update, the casino did find my bonus win and credit me accordingly. The manager did, at one point, join the live chat and insinuate they would increase the payout parameters due to the problems with Slotmill. However, when it was time to cashout, that reference was not acknowledged and instead redirected to the fact I had played a few hands of a card game (not live dealer). All in all, I received what I had earned, but don't believe promises or insinuations of being compensated for any "inconvenience" that may occur to the player through no fault of their own at this site. They are better than most and have a unique offering of slots not easily found for US players.
Read moreI won $650 in a bonus in game Coin Quest. As soon as the bonus ended, the game stopped and I was put back in the "lobby." I explained what happened in live chat. The live chat agent said they had to talk to the game developer and that they would email me. Now the entire casino seems to have disappeared into thin air.
I won $650 in a bonus in game Coin Quest. As soon as the bonus ended, the game stopped and I was put back in the "lobby." I explained what happened in live chat. The live chat agent said they had to talk to the game developer and that they would email me. Now the entire casino seems to have disappeared into thin air. All links say "502 bad gateway." I guess if you play online long enough this happens, but don't deposit!!!
Read moreDear Pompano76, Sorry to hear that you are facing this kind of issue. Please let us know your casino username and we will check with the casino’s representative and try to find out more about your case. Thank you.
0.7 / 5
Management won't respond to mail and customer service doesn't answer basic questions like, why did my accoubt all of sudden become inactive when I recently accumulated 785 rewards points in one night. Oh and if your actually winning dont be surprised if the games just start shutting down and telling u to restart.
Management won't respond to mail and customer service doesn't answer basic questions like, why did my accoubt all of sudden become inactive when I recently accumulated 785 rewards points in one night. Oh and if your actually winning dont be surprised if the games just start shutting down and telling u to restart. And if u ask about it they will tell u nothing. I'd be surprised if they get awarded a license. But then again it is curacao. .smh
Read more0.7 / 5
If your like me and would rather just deposit 'clean'(no promo attached) money, dont gamble here. You will lose and they have no incentive to change without a license.
If your like me and would rather just deposit 'clean'(no promo attached) money, dont gamble here. You will lose and they have no incentive to change without a license. Another curious thing about this casino is cashback can only be used to play on Dragon gaming slots and has a max cash out of 2x the amount of cashback received. If you deposited 400 and get 10 percent back you can only withdraw 80. Thats if you manage to win anything off of the dragon software which I have yet to even come close to winning anything off of. The risk it card game at the end is supposed to be random and fair but I can't count the times where its gone 6 or 7 black in a row. Or 6-7 red.. that's not random at all if it does that every time. As if or couldnt get any worse, Ive requested my account and info be deleted, except for anything they needed to retain for record keeping, 4 times now. Each time Ive respectfully, professionally requested this in email from; management, service, and live chat. Ive yet to get a reply from management or service but live chat agent responded with, only management can perform this and gave me the email. After all said and done, dont be like me snd expect the Ritz in their name to be associated with the RitzCarlton service and class we are accustomed to. This casino has none in my opinion.
Read more0.1 / 5
TerribleFor the love of GOD will yall stop playing at this goddamn SCAM? And LCB when are you gonna step up and blacklist these pieces of shit? Look at the COMPLAINT THREAD PEOPLE: https://lcb.org/onlinecasinobonusforum/direct-casino-support/ritz-slots-support-and-complaints-thread SO MANY PEOPLE SCAMMED.
For the love of GOD will yall stop playing at this goddamn SCAM? And LCB when are you gonna step up and blacklist these pieces of shit? Look at the COMPLAINT THREAD PEOPLE: https://lcb.org/onlinecasinobonusforum/direct-casino-support/ritz-slots-support-and-complaints-thread SO MANY PEOPLE SCAMMED. Someone scammed out of 230 GRAND "because they can" Like what the hell? LCB put these "people" out to the DAMN CURB
Read more0.1 / 5
Player Beware!!! Unless you only plan on losing money Ritz is a horrible choice. My experience started out ok until I had a larger win. 3 weeks with 0 updates. Customer service keeps stating that the compliance team needs to review but nothing is done. Bait n switch at it's worst.
3.5 / 5
OKI’m not the biggest fan of Ritz but I’m not a hater. They had many neat games that I have never seen or played before. They provide a generous welcoming bonus for new members after signing up. They actually offer a lot of bonuses for their casino so it shouldn’t be difficult finding and using one