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Lumo Casino Review
Lumo Casino does not allow players from Ohio
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Introduction
Lumo Casino is an online casino registered under the laws of Malta and licensed and regulated by the Malta Gaming Authority (MGA). Players from Finland are the brand's primary customers, but the casino platform, besides Finnish, supports other languages, making it ideal for international gamblers who can find their way around the website in Finnish, English, Spanish, French, and Norwegian as well.
The entire gambling content is superbly organized into various sections, making it easy for players to find their preferred games. Pay N Play option provides stellar account funding and attractive promotional plan that includes loyalty scheme and VIP club are there to keep players entertained while feeling appreciated.
The casino’s website is cross-platform optimized, which means that all games can be played on the go from your mobile device, as well as from any personal computer. At first sight, this is a promising online gambling destination, and we were curious to learn more about its offerings.
Casino Info
Bonuses
This promising gambling platform offers a variety of promotions crafted to keep players engaged and entertained. These include deposit bonuses with matching percentages, bonus spin offers on selected slot games, and cashback bonuses - often without wagering requirements.
Gamblers who enjoy healthy competition with other community members can try their luck by participating in weekly tournaments with cash prizes. There are also unique features like the Prize Wheel, which allows players to spin for rewards such as additional spins, bonus funds, and other prizes. This feature is free for casino members who have made their first deposit. All they need to do is log in, spin the Wheel, and unlock rewards that make their experience at Lumo even more fun!
Software Providers
Lumo Casino's list of collaborators reveals some of the most popular online casino software developers out there, so players will be able to test games produced by industry pioneers as well as by relatively young game studios that bring innovations to the iGaming landscape. Some of the names from this list include Pragmatic Play, NetEnt, Microgaming, Triple Edge…
This brand is live-dealer friendly, and if you're a fan of live casino titles, here are some of the recommended ones: Fun Fun 21 Live, Bet Behind Blackjack Pro, Lightning Storm Live Early Release, Crazy Time, Monopoly Live, Lightning Roulette, Speed Roulette, Travel Fever, Eclipse Blackjack, Majestic Wheelshow, Casino Hold'em, Diamond Rush Roulette, Rainbow Riches, Football Studio, Monopoly Big Baller, Red Door Roulette Live, Funky Time Live, Speed Baccarat, Sweet Bonanza Candy Land, and more.
Blackjack
 Atlantic City Blackjack |
 European Blackjack |
 European Blackjack Redeal |
 Classic Blackjack |
 Vegas Single Deck |
 Vegas Downtown |
If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.
Video Poker
There are quite a few Video Poker games accessible to players. They include Aces and Eights (1 hand and multi-hand), All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild (1 hand and 4-100 hands), Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better.
Lumo Casino Video Poker (Microgaming)
| Game review | Return | Power Poker | Multi-Play | Pay Table | Live Game |
|---|---|---|---|---|---|
| All Aces | 99.92% | No | No | 800-60-400-100-50-7-5-4-3-1-1 | No |
| Jacks or Better | 99.54% | Yes | Yes | 800-50-25-9-6-4-3-2-1 | No |
| All American | 99.38% | No | No | 800-200-34-8-8-8-3-1-1 | No |
| Aces & Faces | 99.26% | Yes | Yes | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Bonus | 99.16% | No | No | 800-50-160-80-50-9-7-5-3-1-1 | No |
| Bonus Deuces Wild | 99.15% | No | No | 1000-400-200-25-80-40-18-8-4-4-3-1-1 | No |
| Tens or Better | 99.14% | Yes | Yes | 800-50-25-6-5-4-3-2-1 | No |
| Aces & Eights | 99.09% | No | No | 800-70-80-50-20-8-5-4-3-2-1 | No |
| Deuces & Joker | 99.07% | Yes | Yes | 2000-800-25-12-9-6-3-3-3-2-1 | No |
| Double Double Bonus | 98.98% | No | No | 800-50-400-160-160-80-50-9-6-4-3-1-1 | No |
| Joker Poker (kings or better) | 98.60% | Yes | Yes | 1000-200-100-50-17-7-5-3-2-1-1 | No |
| Bonus Poker Deluxe | 98.49% | No | No | 800-50-80-40-25-8-5-4-3-2-1 | No |
| Double Joker | 98.10% | No | No | 800-100-50-25-8-5-4-3-2-1 | No |
| Deuces Wild | 96.77% | Yes | Yes | 800-200-25-16-13-4-3-2-2-1 | No |
| Louisiana Double | 93.45% | No | No | 500,75,70,35,9,6,4,4,2,4,2,2,1 | No |
More information about Lumo Casino's Microgaming Video Poker
Other Games
Lumo Casino is also home to 201 other games listed below:
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Responsible Gambling, Customer Support & Security
This casino promotes responsible gambling and provides helpful tools and features that can enhance gaming experience when applied, while also helping players stay in control of their activities. By using features such as deposit limits, session reminders, time-out options, and self-exclusion, players can avoid gambling-related problems. They also have the option to access a detailed account history through their dashboard, which helps them track their deposits and withdrawals and manage finances better.
If, in any way, playing casino games becomes problematic, the operator offers a self-exclusion option that restricts account access for a specified period or indefinitely.
Contacting the customer support team is simple and can be done via live chat or email, where the casino staff will investigate and log players’ complaints. If unresolved, the issue will be escalated to a Team Leader. In case a dissatisfaction persists, the complaints team handles the matter as a formal complaint, which will be assigned a unique case ID for tracking. This stage serves as the final internal review, after which players are informed of their external escalation options.
The casino aims to resolve complaints within ten days in top confidentiality, complying with the EU General Data Protection Regulation. If unresolved, players can refer the matter to eCOGRA, whose decisions are final. EU residents can also use the Online Dispute Resolution (ODR) platform.
Safeguarding players’ personal data is a priority for Lumo Casino. Advanced security measures, such as SSL encryption, are an industry standard in iGaming and are widely used to protect all sensitive information and payment transactions exchanged on the casino’s platform.
Terms and Conditions, Banking
Reviewing the casino’s Terms and Conditions is super-important, as agreeing to them is a mandatory requirement during the signup process. This document provides valuable insight into how the casino operates, the company’s obligations, what you can expect as a player, and your own obligations. We have compiled a list of a few rules that we believe you should keep in mind:
- The casino reserves the right to decline a new account registration at its sole discretion.
- Any registered account may be suspended, closed, or terminated if issues arise during the verification procedure.
- Players may be required to verify their email via an activation link or provide other proof of mail address ownership. Failure to complete this step may result in account suspension, with any winnings voided until verification is completed.
- Certain countries are not eligible to play progressive jackpot games, and any jackpot winnings from such regions will be considered void.
- No withdrawal will be processed until the verification procedure is completed, payments are confirmed, and all withdrawal conditions, specific rules, and promotional terms have been met.
- The casino has the right to process large winnings in installments.
- The operator can close any account at any time and for any reason.
Lumo Casino members have at their disposal a convenient option to make their payments through the Pay N Play system.
This option integrates account registration, KYC compliance, and deposits into a single activity, eliminating the traditional registration process for new players. Pay N Play gives gamblers almost instant access to online casinos and fuss-free financial transactions, as it handles registration and verification automatically, making deposits and withdrawals swift and smooth.
Besides the Pay N Play option, there are also Nordea and Zimpler, which players can use for their financial transactions.
In case you are curious about how long the KYC process usually takes, keep in mind that it may require up to three business days to complete. Once Know Your Customer verification is finalized, withdrawals may remain in a pending status for up to forty-eight hours before being processed. Processing funds can take up to an additional three business days, depending on the chosen payment method.
To verify their identity, players are required to submit personal documents, including an ID card, passport, or driver's license for identity verification, proof of address, proof of payment method ownership, and proof of deposit. These, or any other required documents, can be submitted to the support department via email. Note that proof of address must include the player’s full name, complete address, and it cannot be older than the three months. Also, mobile phone statements are not accepted as valid documentation.
Banking options at Lumo Casino
| Banking option | Deposit | Withdrawal | |
|---|---|---|---|
|
Nordea | ||
|
Zimpler | ||
|
Pay N Play | ||
Slots
Lumo Casino is a host to over three thousand online slots. This rich game library comes with something for everyone, from classic fruit machines to modern video slots with captivating themes and attractive mechanics, and more.
Here are some of the recommended online slot games for you to check out: 3 Shamrock Pots, Cash Strike Power 5, Cats of Olympuss, Cluster Kingdom, Cyclops Unchained, Donkey & the Goats, Fire in the Hole 2, King Fisher Rising, Majestic Fury Megaways, Medusa's Stone, Miners Matter, Mystery Mice, Reel King Megaways, Solar Nova Megaways, Sugar Rush 1000, Temple Tumble Megaways, Legion Gold and the Sphinx of Dead, 3 Porky Banks Christmas, Shadow Shifter, Diamond Pups, Jolly Roger Wild Kraken, Fire and Gold Cluster Breaker, Money Stacks Megaways, Drops & Wins Wolf Gold Ultimate, Gold Blitz Ultimate, Kongs of Crystals II Power Combo, Stellar Jewels Power Combo, Book of Alice…
Comp Point Program
The operator designed a lovely loyalty program for its casino members. Players can earn loyalty points with their real-money wagers, which can then be exchanged for bonus credits. To get started, you'll receive a certain number of loyalty points with your first deposit, making it easy to begin collecting rewards. Once you've accumulated the required number of points, you can swap them for bonus funds through the player’s dashboard. This program provides inviting rewards for regular players, but there is also a VIP plan for selected players.
Lumo VIP is an exclusive, invite-only program with four tiers. Players who are invited will also have the chance to progress through these levels and, on their way up, gain access to personalized services, including a dedicated VIP account manager, tailored offers, casino bonuses, special invitations to events and tournaments, and more.
Let’s also mention perks such as high-roller bonuses, cashbacks, rewards on special dates, VIP cash credits, and direct access to customer care services.
Keep in mind that the VIP program is based on account activity, with membership reviewed every one to two months. Inactive, self-excluded, or unverified accounts may lose their status. Since membership is, as mentioned, by invitation only, it can be revoked if the program’s terms and conditions are violated.
Countries not supported
Lumo Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Wizard Endorsement Status
Lumo Casino has not earned endorsement from the Wizard of Odds.
Lumo Casino Screenshots
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