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Reason #1 why the Wizard likes Bovada: Excellent customer support
The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada's support is handled by Bovada, and their support staff is actually knowledgeable and helpful.
I'm so confident that you'll have a good experience with Bovada that if you have a problem getting paid and you can't resolve it with them on your own, I'll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)
If you have a problem with any other casino besides Bovada, I can't help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn't my job nor my problem. If you play at Bovada after clicking through my site I'll stand behind you 100%. Any place else and you're on your own.
IntroductionPai Gow Poker is a variation of the Chinese domino game pai gow. The game is known for a slow rate of play and lots of pushes, resulting in low risk game. While a game of skill, most hands are obvious how to play, and it is not difficult to learn proper strategy for the rest of them. Every player plays against the same dealer hand, which causes the table to often win and lose together, resulting in a fun and social game.
Pai Gow Poker was invented in 1985 by Sam Torosian, owner of the Bell card club in southern California. However, his is a name few people recognize. While other have made millions inventing casino games, Sam received some bad legal advice that card games were not patentable, and never filed one for his game. When his game was a success at his own casino there was nothing to prevent competing casinos from offering the game as well, and they didn't have to pay Sam a dime.
Source: Casino Boss Can't Cash In on Game He Developed — Los Angeles Times, Nov. 3, 2002.
- A single 53-card deck is used, consisting of the usual 52 cards, plus one joker.
- The joker is semi-wild. It may be used as an ace, or to complete a straight, flush, or straight flush, or royal flush. After the player makes a bet, the dealer will deal the player and himself seven cards each.
- The player will separate his seven cards into a five-card high hand, and two-card low hand. The high hand must be of higher poker value than the low hand.
- The five-card hand is ranked according to conventional poker rules. The only poker hand in the two-card hand is a pair or no pair, after which the individual cards determine the value.
- After the player has set his hand, the dealer will turn over his cards and divide his hand in the same manner, according to specified rules known as the "house way."
- The two high hands will be compared, and the two low hands, the hand with the higher poker value winnings. If the event of a tie, for example both two-card hands are ace/king, then the tie has go to the "banker."
- If the player wins both comparisons, then the player will win even money on his bet, less a 5% commission. If the player wins one and loses one, then the bet shall push. If the player loses or ties both, then the player shall lose his wager.
- Unlike most casino games, the player may bet against the dealer, and other players in pai gow poker. This is known as "banking."
- The turn to act as banker is supposed to rotate around the table, but at some casinos it zig-zags between the dealer and each player in turn.
- The player may always decline to bank (which usually happens), in which case the option will revert to the next player, or dealer.
I'm very proud to present my pai gow strategy page. It contains simple, intermediate, and advanced strategies for both playing as the banker, against the banker, and combined. This page took months for my assistant JB to create so I hope you'll have a look.
The house advantage in Pai Gow Poker depends on partially on your skill setting hands but more on how much of the action you bank. I plan to publish some pai gow poker strategy in January, 2014. Until then, the following tables show the probability of each possible outcome and the expected value four ways — whether using the house way or optimal strategy and whether banking or the dealer is banking.
House way Strategy — Dealer Banker
House Way Strategy — Player Banker
Optimal Strategy — Dealer Banker
Optimal Strategy — Player Banker
The following table summarizes the expected value under all four scenarios. The "difference" row and column show that banking, compare to not banking, increases expected value by 2.47%. The difference between following the house way and the theoretical optimal strategy, which I'm quite sure nobody knows, is 0.21%.
Commission Free Pai Gow Poker
Often in Washington State the casino will not charge the 5% commission on banker wins. They make a profit on the banker's advantage and side bets only. With no commission, the banker has a 1.30% advantage, and all others playing against the banker a 1.30% disadvantage.
The House Way
The house way is how the dealer arranges their own hand. It can vary from place to place the differences are marginal and happen infrequently. The house way is available for the following casinos:
- Bally's (Atlantic City)
- Barona (San Diego)
- British Columbia (Canada)
- Canterbury Park (Minnesota)
- Claridge (Atlantic City)
- Flamingo Hilton (Las Vegas)
- Four Queens (Las Vegas)
- Foxwoods (Connecticut)
- Golden Nugget (Las Vegas)
- Great Britain (1124K PDF; see page 80)
- Santa Ana Star (New Mexico)
- Texas Station (Las Vegas)
- Trump Plaza (Atlantic City)
Pai Gow Poker Probabilities
The following table shows the probability of forming any specified poker hand. These probabilities consider all seven cards and without regard to how the player may play the hand.
Probabilities in Pai Gow Poker
|Four of a Kind||307,472||0.00199472|
|Three of a Kind||7,470,676||0.04846585|
Note: The number of combinations for a Royal Flush is 26,132; 21,620 wild and 4,512 natural.
- pai gow strategy page.
- Ask the Wizard questions about Pai Gow Poker.
- EZ Pai Gow Poker.
- Commission Free Pai Gow Poker.
- Dealer Probabilities: Shows the probability the dealer will form any given hand or less. Useful for making accurate strategy decisions.
- When to split Two Pair: My advice on when to split two pair.
- Side Bets: Analysis of various side bets such as Fortune, Jackpot, and Emperor's Challenge.
- No Push Pai Gow Poker: My analysis of this Pai Gow Poker variant.
- Pai Gow Mania: My analysis.
- Play Pai Gow Poker. Play my Pai Gow Poker game.
German translation of this page.