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Introduction

Carousel Casino is a well –known South African brand which has been providing entertainment and fun on land for many players since 1991. Fast forwarding to the present, the platform has churned out over 100s of millionaires and built a reputation of trustworthiness and quality.

Carousel Casino presents its online platform as the digital extension of its established South African casino brand, offering a similar atmosphere and broad game selection online.

To find out more about this exclusively South African online casino, stick around and check out what we’ve prepared for you.

Taking a look at the site itself, we must say it looks a bit outdated and simple. But, if you are not bothered by the visual aspect, this site will prove quite easy to navigate and use.

Atop of the page are all of the relevant content tabs which you can peruse as well as sections like terms, responsible gaming, etc.

The overly dark colored background lends itself greatly for the vibrant gaming features which are spread throughout the center of the page.

On the bottom, you will find pretty much the same section as the top of the site with an addition of a mobile app download button and the live chat bubble.

Casino Info

Software Providers

With many iGaming software providers in its roster, we cannot really say that the Carousel’s gaming library is that much abundant or versatile. But we can say that you won’t leave disappointed as the companies supplying the portfolio are some of the well – regarded ones, mainly:

Amatic Industries, Yggdrasil, Betgames, Booming Games, Pragmatic Play, Spinomenal, Bulletproof Games, Gluck Games, Amusnet, CT Interactive, Tom Horn Gaming, Reflex Gaming, Wild Streak Gaming, 4ThePlayer, AvatarUX, Gamevy, NetGaming, ReelPlay, Boomerang Studios, Bang Bang Games, Peter And Sons, Aviatrix, AGT Software, Spribe, Funky Games, Elbet and Reel Kingdom

The library itself comes divided into several categories such as Casino Slots, Casino Tables, Aviator, etc. Each of these categories are further divided into sections like Top, New and titles from some mentioned providers.

To help you out on the journey there is a dedicated search tab and a Data Saver feature which can be toggled off to help you save mobile data.

Here are some of the games you can expect:

Casino tables – American Blackjack, Roulette, Dragon Tiger, Andar Bahar, Baccarat, Multihand Blackjack.

Crash games – Skypilot, Aviatrix, Aviator, High Flyer, Big Bass Crash, Spaceman, Mines, Easter Run, Aztec Plinko, Football Strike, Cash or Crash, Keno, Rocketman.

Live casino – Lucky 7, Lucky 5, Dice Duel, Wheel of Fortune, War of Bets, Bet on Poker, Bet on Baccarat.

Other Games

Carousel Casino is also home to 26 other games listed below:

Blackjack (Yggdrasil) Roulette (Yggdrasil) Baccarat (Betgames) Dice (Betgames) Bet on Poker (Betgames) War of Bets (Betgames) Wheel (Betgames) Dice Duel (Betgames) Lucky 5 (Betgames) Lucky 6 (Betgames) Lucky 7 (Betgames) Wheel of Fortune (Betgames) Blackjack (Pragmatic Play)

Keno (Pragmatic Play) Roulette (Pragmatic Play) Video Poker (Pragmatic Play) Double Exposure (Pragmatic Play) Casino War (Pragmatic Play) Roulette (Gluck Games) Blackjack (Gluck Games) Keno (Gluck Games) 49 Gold Rush (Gluck Games) Arcade Games (Gluck Games) Lotto Machine (Gluck Games) Blitz Lotto (Gluck Games) Scratch Cards (Gluck Games)

Responsible Gambling, Customer Support & Security

The casino’s responsible gaming program falls under the wing of the South African Responsible Gambling Foundation (SARGF) a non – profit organization dedicated to prevention and treatment of struggling players.

“Our Counselling line operates 24 hours and 7 seven days a week. We provide free support, information, assessment and referral for face- to- face counselling with one of our treatment networks of mental health professionals throughout the country with our treatment programme.”

The most important tool in responsible gaming’s repertoire is the self – exclusion program which comes with counseling and support for excluded individuals provided by the National Responsible Gambling Programme (NRGP).

A request for self-exclusion can be obtained from the provincial gambling boards and any of the gambling operators through their security departments and once activated, players won’t be able to take part in any gambling activity for 6 months.

Uplifting of the exclusion period can be done after 6 months if a player proves that he has attended counselling sessions with one of the provided treatment professionals.

The other form of tools provided by the casino includes limits on deposits, bets and losses.

To contact the casino’s support, you can go the live support route by clicking on the hovering message button and initiating a conversation with one of the representatives or alternatively use the email form of contact which will be available Monday – Sunday, 8:00 AM – 11:00 PM.

Terms and Conditions, Banking

• The casino operates without a license
• An account will be deemed dormant if no transactions have been recorded for 6 months, in which case the casino will charge a monthly fee or close the account
• Players can fund their account using various secure payment methods available on our platform, which may include credit/debit cards, Instant EFT services and other approved payment solutions
• Minimum and maximum deposit limits for each payment solution will be displayed on the deposit page
• All deposits must be made in ZAR (South African Rand)
• Deposits must be made from banking option registered in player’s name
• Funds will only be available for betting once they have been successfully cleared and reflected in your account balance
• Withdrawals are subject to FICA verification procedures which means that players are required to present additional personal information for the purposes of verifying their identity
• The casino may also impose daily, weekly, or monthly deposit limits at their sole discretion to promote responsible gambling and prevent fraud
• Once a bet has been placed and accepted by the casino’s system, it cannot be refunded unless it is cancelled by Carousel Bets (Pty) Ltd
• The initial withdrawal will be processed exclusively via Electronic Funds Transfer (OZOW EFT, OTT EFT) to a bank account held in the name of the verified customer
• Processing times may vary depending on the player’s bank and the payment method used
• Keep in mind that withdrawal requests submitted after 02:00 (South African Standard Time) will not be processed immediately and will be queued for processing from 08:00 on the same or next business day, depending on the submission time
• All deposits must be wagered at least once before a withdrawal, otherwise the withdrawal will be rejected

Does Carousel Casino accept crypto?

Crypto gaming has been sweeping the entire iGaming scene for quite some time and many casinos that previously didn’t offer these types of solutions have been adjusting to the modern times by providing all of the benefits of blockchain betting.

However, that is not the case with Carousel casino and this might upset some players, but the platform does offer several regular payment methods such as MasterCard Credit/Debit, OTT, OZOW and VISA.

Slots

As we’ve seen earlier, the library is not an abundant one by any means, but what the casino has in larger numbers are definitely slots and if you like to spin those wheels, you’ll find plenty of entertainment here.

Here are some of the slot games we found:

Casino slots – Chilli Madness, Hot 7s, 20 Star Party, Story of Medusa, Ramesses the Great, Big Joker, 40 Shining Jewels, Pot O’ Luck, Power Storm, Hot Pepper, Hot Charge, Infinity Gems, Jungle Gorilla, Golden Quest, Madame Destiny Megaways, Book of Vikings, Dynamite Trio, The Amazing Money Machine, Gates of Olympus, 5 Lions Megaways, Sugar Rush, Big Bass Bonanza, The Dog House, Book of Alladin, Book of Spells, Shaolin’s Tiger, Queen of Rome, Majestic Claws Wild Snow, Story of Zeus.

Comp Point Program

Loyalty programs have become sort of a staple in the majority of casinos currently operating on the iGaming market. These exclusive features are a great way for the operator to show some appreciation for the most loyal clients by providing perks that prolong those gaming sessions and get you something in return.

But this is where the Carousel Casino falls short, as we couldn’t find any information regarding the existence of such a program. This poses a question if the casino values its most eager clients and if so, why not include a dedicated loyalty scheme.

Since this online platform has been on the scene for quite some time, there is really no reason for the omission of a program, so we do hope that this feature will see the light of a day in the near future.

Countries not supported

Carousel Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Australian Capital Territory, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New South Wales, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northern Territory, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Queensland, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Australia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tasmania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Victoria, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Australia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.

Wizard Endorsement Status

Carousel Casino has not earned endorsement from the Wizard of Odds.