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Online Casino Blacklist
My blacklist is a place for the most unethical of Internet casinos. Reasons for inclusion on the blacklist include:
Game results are not consistent with a random game.
I expect all casinos to offer a fair game as evidenced by the fact that the cards or dice observed fall in line with statistical norms.
Non-payment of legitimate gambling winnings.
Granted the word "legitimate" is rather vague. I would prefer to say "any" gambling winnings, but many online casinos have a policy to not honor winnings in the case of extremely aggressive bonus abuse. While I strongly feel that casinos should honor their own rules, I want this list to consist of casinos that are significantly worse than the industry norm. Seizing deposits, or prior gambling winnings to the current withdrawal, are not acceptable, and justify blacklisting. More information about legitimate casinos.
Non-payment of affiliate royalties.
Internet casinos typically pay advertisers according to how many players they deliver or how much those players lose. It is not unusual for untrustworthy casinos to short-pay their affiliates, either by changing the commission formula retroactively in their own favor, or simply to stop paying without explanation. Either way, a casino that can not be trusted to pay their advertising debts also can not be trusted to pay winning players, in my opinion.
Stealing web site content (typically mine).
With the introductions out of the way, here is the Blacklist, starting with the most recently added:
Roadhouse Reels Casino is one of a series of sites that has been forced to shift its software to match regulatory concerns, and as a result they have shafted both players and affiliates. The group previously used Microgaming software, but has since moved on to Saucify, which is a major step down in quality. This comedown has also impacted their ability to issue payouts effectively, as there are reports of players having to jump through many hoops to get their money.
Villa Fortuna has been bouncing around on blacklists and warning areas for the better part of a decade, and with good reason. The site has had a very long history of offering a poor experience to players, as the casino has very slow payout times, poor customer support, and just a general cheapness when it comes to the presentation of the site. Things have sadly gotten even worse recently, making it clear that any and all players should avoid playing at this awful casino.
Rome Casino is a site that players would be wise to avoid. The casino's payout policies are very poor, and our sister sites have many players that have complained of very slow and non-payouts of winnings. In late 2016, the casino re-branded itself to Rome VIP Casino, but the same poor policies in place will leave players feeling anything like they're very important. There are a lot of other good casinos out there, and American players can find some spots that are way more reliable than this rogue joint.
There are some major issues taking place at Royal Ace Casino, as the casino’s staff has a history of not providing customer support. They also have extremely slow payout times for winnings, with time to receive funds hitting well over a month, which is simply unacceptable. These errors may be overcome with a new management team, but until we see some real change from this site, Royal Ace will be on our blacklist.
When it comes to poor customer support, DomGame Casino may take the cake. The casino’s staff provides both wrong and misleading information, and the site has a history of also spamming player inboxes, which is unacceptable. Because of this, we have blacklisted DomGame Casino, and urge our players to choose a more reliable site for their gaming services.
There are some major issues taking place at WinBig21 Casino, as the site has repeatedly failed to pay out player winnings, and casino managers have abruptly stopped supporting player requests. Affiliate managers have also stopped giving players any assistance dealing with the issues, which has led to its blacklisting. Players need to stay away from this site, as playing here will only embolden them to continue their bad behavior.
Diceland VIP Casino has proven to be notoriously bad since it launched in 2009, providing poor customer support and slow and non-payments of winnings to players. These instances are not isolated, having been widespread enough to become the standard operating procedure for this casino, so we've opted to blacklist them in order to protect players with the hope that word reaches them before they deposit there.
Gold Betting Casino
We have taken the precautionary step of blacklisting Gold Betting Casino due to the site’s history of slow payouts of winnings as well as customer service that is about as poor as you’ll find. Reps are extremely slow to respond to help requests, and they are reluctant to give you any information to even basic questions. Combined with those slow payout times, we highly recommend all players avoid registering at this account.
Crazy Luck Casino
You’d be crazy to play at Crazy Luck Casino, as the casino has had numerous instances of slow and non-payments of winnings. Making things even worse are several reports of poor customer service, as reps flat out refuse to respond to requests, meaning that you’re likely throwing away your money by depositing at this rogue casino. There are many better sites to play at for American players, and we’d recommend you check those out.
Tropica, Cash o' Lot
In September of 2016, Tropica Casino as well as Cash o' Lot Casino were added to the blacklist, as their parent group Refilliates abruptly shut down their affiliate program, and were in talks to sell to a new group. This action, along with recent reports of winnings being confiscated mean that there is something fishy going on with these sites, and we are being proactive in protecting our readers from these rogue sites.
Pamper, BetDNA, AC, and Moneystorm Casino's
Latest Casino Bonuses found that Pamper Casino, which is operated by OPERIA COSTA RICA SOCIEDAD DE RESPONSABILIDAD LIMITADA', a subsidiary of Fisher Scientific Company L.L.C was using pirated software. This puts players at risk and victimizes legitimate online betting software developers, and because of this we have taken the steps of blacklisting Pamper Casino, BetDNA Casino, AC Casino, and Moneystorm Casino, as they are all operated by this rogue group.
Vegas Amped Casino
Vegas Amped Casino has proven to be extremely untrustworthy, as it has gone back on paying customer accounts for legitimate winnings, and those that do get paid often have complained of very slow payout times. Because of this, we have blacklisted Vegas Amped Casino from our site, and we recommend that you look elsewhere if you want to play.
We have opted to blacklist Casino Atlanta, as the site has been proven to be using pirated Novamatic and Net Ent games. This puts players at extreme risk, as there is no way to verify whether or not the games are fair at a base level, and the bogus software also victimizes the true developers, who put time and resources into crafting quality games. Because of this, we strongly urge you to avoid playing at Casino Atlanta.
Although everything may look on the up and up at SuperBet Palace Casino, things are not alright. The casino has a lack of a legitimate gaming license as well as several reports of slow and non-payment of winnings. This is enough for us to blacklist the casino, and we strongly urge you to avoid playing at this casino.
Players often favor Bitcoin powered casinos because they offer nearly instant payouts of winnings and reasonable terms, in addition to privacy that is among the best in the business. Unfortunately, we have found that BTC Casino is almost completely the opposite of what makes these style of casinos so great. The casino has slow and non-payment history on winnings, which is completely unacceptable, and when we have tried to raise issue with the staff, we have gotten no response.
There are a number of great Bitcoin casinos out there, but we strongly urge you to avoid playing at BTC Casino and its sister site Pocket Dice.
Upon first glances, it may strike you as odd that Cosmik, EuroMoon, Atlantic Casino Club, Osiris, and Deuce Club casinos have all been added to our blacklist, as they all appear to be legitimate casinos offering big-name games from some of the world's top developers. Unfortunately, an investigation by our sister site Latest Casino Bonuses revealed that the group is using pirated Net Ent games, which victimizes not only players, but the company who spent time and resources creating the games as well.
Making things worse, Aff Power was informed of the issue and went so far as to register a domain that could be mistaken with Net Ent's legitimate host, furthering their involvement in the deception. Because of this we have blacklisted all Aff Power casinos and urge players to avoid playing at any of the above mentioned sites as the games could be rigged.
Twist and Vulkan Casino
In another piracy bust, Latest Casino Bonuses revealed that Twist Services Limited, the operator of Twist Casino and Vulkan Casino has been using bogus Novomatic casino games, while also claiming to be part of the EveryMatrix gaming platform.
Looking at the legitimate games versus the pirated versions, you can see that there are some small but important differences made to the screens of the slots, and players will also notice that the source coding on the games is different.
This is a flagrant and illegal on the part of Twist Games, and we have blacklisted both Twist Casino and Vulkan Casino as a result. We strongly urge you to avoid playing at either spot, as you're likely to be robbed through games that could very well be rigged.
Casino Lust has been blacklisted through our site because they have not only shafted us in contractual agreements in regard to affiliate payments, but they have had a history of shafting players as well. Those unfortunate enough to deposit at Casino Lust are subject to slow and non-payment of winnings, poor customer support, and predatory terms meant to keep you from cashing out on bonuses. Because of this we urge you to avoid playing at Casino Lust.
Casino Royal Club
Casino Royal Club has fallen on our bad side for many of the same reasons other casinos are on our blacklist: they are slow to pay players, flat out deny legitimate winnings to players, and have poor service. There are many other online casinos that are reputable, and we highly urge you to visit these casinos rather than Casino Royal Club.
Atlantic Casino Club Blacklist
Atlantic Casino Club has been unceremoniously blacklisted by our site for offering pirated games from Net Ent. We ended up discovering this by checking the server that the games were coming from, and determining that the software was bogus and coming from a source outside of Net Ent. This is of grave concern, as it means that the games are potentially rigged, and that the casino is intentionally stealing from the developer. This is not the first instance of Atlantic Casino Club stealing either, as our sister site LCB notified them that they were using pirated Novomatic games last year. Because of this, we feel that it is very risky for you to play at this casino and recommend you play elsewhere.
Playsafe Holding AS, Norway - Break Away Casino, Connect2 Casino, and SciFi Casino
The case of Playsafe Holding As, Norway online casinos is interesting, in that their sites only offer a small sample size of Rival Gaming slots and casino games. Consisting of Break Away Casino, Connect2 Casino, SciFi Casino, Playsafe's casinos have all had a long history of slow and non-payment of winnings as well as poor customer service.
This group has a history of putting out enticing promotion offers, but if you can't cash out, what's the point? We urge everybody to avoid playing at these awful casinos.
We have made the decision to blacklist Bet US Casino, as the site has had a long history of slow and non-payment of winnings for sports betting and casino withdrawal. Latest Casino Bonuses and almost every other reputable affiliate site has taken steps to warn or outright blacklist Bet US for its shady operations, and there are countless users who have been taken advantage of. Please avoid playing at this site.
NogaBet Casino has a long history of offering slow and non-payment of legitimate winnings throughout the years. This, along with poor customer support makes NogaBet Casino a site that you would be in your best interests to avoid.
Mona Casino is an online casino that has a history of making players wait a very long time to pay out winnings, with some players complaining of times exceeding 90 days. In addition to this, Mona Casino also has direct links on its site that may contain malware and viruses, making even visiting the site a risky proposition. Because of this we have made the decision to blacklist Mona Casino, and strongly urge players to avoid even visiting the site, let alone play there.
The Curgam Group out of Costa Rica or Curacao (there's no way to be sure, as the casino group hides their origins) operates these six online casinos: 99 Slot Machines, Mighty Slots, Plenty Jackpots, Real Vegas Online, Slot Nuts, Slots Inferno.
These casinos are blacklisted by our site and most other reputable affiliate site for slow and non-payment of legitimate winnings, tiny limits on withdrawals, and a lack of a gaming license.
All of these reasons lead us to believe that the management behind the Curgam Group is up to no good, and for this reason we highly recommend that you avoid this casino and play at a more reputable site.
El Dorado Palace Casino
El Dorado Palace is an online casino that has proven to a bad spot to play at because of slow and non-payment of winnings, surly customer support, and a history of spamming players and affiliate sites.
Founded years ago, El Dorado Palace has taken several steps to hide the specifics regarding its operations. This is proven through having a domain based out of the Philippines, servers in Panama, and software out of Russia. This, combined with a lack of cooperation from casino management on the details of the company leads us to believe that El Dorado Palace's management is trying to hide something and is thus untrustworthy.
Players at El Dorado Palace Casino will also find predatory terms and conditions, which are designed to trap players into not being able to withdraw funds. Because of all of this, we strongly urge players to avoid playing at this blacklisted casino.
The Palace Group/Buffalo Partners
The Palace Group or Buffalo Partners has been added to the Blacklist due to unfair business practices with their marketing business partners. No longer tolerant of unethical practices and due to the breach of contractual agreements, we have no other choice given this dishonorable reputation. As a result we urge players to avoid all brands under this group, which includes:
- JackpotCity Casino
- Mummys Gold
- River Belle Casino
- Ruby Fortune Casino
- Gaming Club Casino
- Spin Palace Casino
- Cabaret Club Casino
- Casino Epoca
- Lucky Nugget Casino
It is advisable that this group of casinos strictly be avoided as players could end up with unresolved issues. Other reports also suggest the Terms & Conditions have changed whenever it is convenient for the Casino causing unfairness to the player.
Added April 14, 2015
I probably should have added Amigotechs three years ago when part one of this story occurred. In late 2011 a player of Youwwager complained that in 922 hands of 50-play jacks or better video poker he never once made a paying hand on the draw. The odds of this happening in a fair game are 1 in 434,095,228,338,431,000,000,000,000,000,000,000,000,000,
A log file corroborated the player's story. Please see the report by Dr. Eliot Jacobson about it, which I assisted with, for more information. After the evidence was presented to them, Amigotechs told me that it was due to a software bug. I was skeptical but had reasonable doubt the claim of cheating was true so gave Amigotechs the benefit of the doubt.
Fast forward to April 2015 and a similar complaint was made at The Pogg. A player reported playing 2 Ways Royal 560 times and never had a hand greater than a two pair. Amigotechs uses the same 99.80% pay table that Playtech does. A log file, available at ThePOGG, corroborated the accusation.
Assuming optimal strategy, the probability that any one hand is a two pair or less in that game is 89.02319%. The probability of going 560 hands without beating a two pair is 0.8902319560 = 1 in 18,977,313,106,520,400,000,000,000,000.
The log files in both cases suggest software that guarantees a casino profit by holding back wins if casino revenue is not up to certain levels by random chance. I'm not saying this is what is going on, just that what I'm seeing is indicative of it. Regardless of how these games are programmed, Amigotechs blew their second chance with me.
Added May 20, 2013
The first I heard of Moore Games is when a friend of mine complained that after a win of 9,000 Euros. It took four months to receive the first 5,000 of it. Then, suddenly, with no play, the account balance was zero. The casino told the player they had log files to prove he lost the money gambling, but my friend vehemently denies this, and any such log files would be fake.
Coincidentally, at the same time, The Pogg was investigating a very similar complaint from another winner who had 24,000 Euros mysteriously disappear. The casino sent a denial to the Pogg, and ignored follow-up efforts. The Pogg was basically put in a "he said - she said" situation. However, he uncovered the fact that the gaming license from Curacao was revoked on May 13, which made blacklisting much easier.
I wrote to Moore Games three times to ask for their version of both disputes. The first two attempts were ignored and the third, sent on May 20, 2013, bounced back. I also note that the Moore Games web site went down on that same date. So, maybe this warning may be too late, but if Moore Games still exists, I recommend you stay away, and current players withdraw your funds, if you still can.
Added Dec. 15, 2012
SkillOnNet software is added because of a double-or-nothing feature in their games that is not consistent with statistical norms. After allegations of a win rate well under 50% at CasinoMeister, an independent investigation was conducted by The Pogg. In 303 double-or-nothing games the player won 108 times and lost 193 times. The probability of luck this bad, or worse, is 1 in 1,008,339.
Casinos using SkillOnNet software include EU Casino, Casino Red Kings, Mega Casino, Win 7, Oxygen 9, Play Million, Simba Games, Queen Vegas, Vegas Winner, Luna, BG Room.
Added Dec. 13, 2012
Win A Day Much like Slotland (see below), the odds of hitting a jackpot is not naturally determined by the cards, even by their own admission.
Please note that all games share the same mechanism which determines the jackpot win. Thus, with card games, the probability of hitting the jackpot combination is not natural but controlled by this shared random mechanism in the same way as slot machines' wins.
This statement can be found in the FAQ, under "How are the odds created for your games?"
It would seem that card games are not the only ones affected by this manipulation of the odds. A complaint was raised with The Pogg about their roulette game. In short, a player bet on a single number in single-zero roulette 1156 times and never won. The probability of this is 1 in 57 trillion.
While the casino admitted that was a mistake, they gave disaffected players a bonus only, with a mandatory play through requirement, as compensation. In my opinion the player should at least be given a full unconditional refund, preferably more as a penance.
Added Dec. 13, 2012
It seems that Slotland shares the same cheating jackpot mechanism as Winaday (see above). Here is what they have to say about their Jacks or Better game.
Please note that all Slotland games share the same mechanism which determines the jackpot win. Therefore, the probability of hitting the jackpot combination on JacksOrBetter is not natural but controlled by this shared random mechanism in the same way as slot machines' wins. — Jacks or Better rules.
BLR Technologies Software
Added Nov. 2, 2011
Game results are not consistent with a random game. Sport books using the BLR casino are World Wide Wagering and Legends. For more on my investigation, please see my page on BLR Technologies.
Added June 9, 2008
Both Ultimate Bet (UB) and Absolute Poker (AP) (see below) are owned by the same parent company, Tokwiro Enterprises. The cheating and alleged cover-up at AP was also occurring at UB. A UB player by the handle "NioNio" stole millions from other players, by way of super-user access, which allowed him/her to see his opponents hole cards. His win rate was many orders of magnitude better than the best poker players on earth. Yet, this went on undetected, and perhaps aided by insiders, at UB for months. It took the player community to expose what was going on. If UB/AP wish to refute any of this, I would be happy to print their corrections or comments.
More information on Ultimate Bet cheating scandal:
Poker site cheating plot a high-stakes whodunit by Mike Brunker at MSNBC.com
Superusers and Silence: How UltimateBet let players get cheated for millions at twoplustwo.com.
Added November 30, 2007
Absolute Poker was placed on the Black List because of a hole-card scandal, and the denial that followed. Anybody can make mistakes or be hit by holes in security. However Absolute Poker had glaring evidence that a particular player was playing with evidence of competitors hole cards, and still denied it. For more information, please see my Absolute Poker investigation.
Virtual Casino Group
Added Nov. 13, 2007
This group of casinos is blacklisted for slow-paying and not paying players at all. I defer to the Casinomeister for the details. One of the many affected players is a good friend of mine, who has been owed money by three of these casinos for years. Virtual casinos are: Dream Casino (formally Cirrus), Prism Casino, Cool Cat Casino, Palace of Chance, Club Player, Vip Lounge, Bet Royal Casino, and SlotsofVegas.com.
BG Global, Bet Royal
Added October 25, 2007 for non-payment of winnings.
These two sports books claim a group of players were all following the same radio handicapper in Connecticut, and such "syndicate" play is against the rules. In my opinion, this is a ridiculous reason for non-payment. Some handicappers have huge followings, who all bet the same way when the picks are released. Take your losses like a man and pay, for crying out loud!
All Elka System/Oyster Gaming Casinos
After getting some anecdotal evidence that Netgaming.com was cheating in free play mode I gave them a try. In their single zero roulette game, I placed 200 bets on red. My results were 133 wins and 67 losses. The probability of 133 or more wins in 200 spins is 1 in 3,788,515. So obviously they were letting me win. I blame the software for this and thus add all Elka/Oyster Gaming casinos to my blacklist. Besides this reason they have had a terrible reputation in the industry for years. Furthermore one of their clients, NetGaming, sold me out to pornography spammers. I used to maintain a list of Elka/Oyster casinos here but checking a random sampling of about ten 100% had vanished. So I believe this group to be fortunatly defunct.
"Start Your Own Casino" Casinos
Start Your Own Casino software by their own admission can guarantee the operator a specified minimum win. As stated on their web site, "Our proprietary random number generator is calculating your profit before the winning/losing number is sent back to the game. You can set a minimum profit that is always kept for you! This also ensures that you will not wake up with $20000 debts!" Thus the games cannot be completely fair and random. I used to list three casinos using this software, but all three links are dead, as of July, 2009.
All MGM Gaming Systems casinos
The Wizard of Odds recommends you to not play joker poker at all casinos that use MGM Gaming Systems software. Based on my play at Transnet Casino (click here for full story) I very strongly believe that this software is not playing a fair game of Joker Poker. Besides Transnet other casinos that use this software include Axel, Casimodo Palace, Casino XO, Lazarus, Master Blackjack, Moon Palace, Paradise Players, Players Palace, Tiger Dragon, and Vino. (Update: All these casinos fortunately seem to have vanished)
All Vegas Strip Internet Casinos
I played at Cleopatra's Casino when they had a $100 bonus for $100 deposit promotion. I ran my balance up to $300 and cashed out. The $200 in bonus/winnings arrived 20 days later by Fed Ex, with an apology for taking so long. As usual with Real Time Gaming casinos everything went very smoothly and the bonus was paid quickly and without fuss. However I got a complaint from a player in July 2001 saying he responded to a Cleopatra promotion through this site. The player in question claims they refused payment of winnings and ignored all his inquiries. I put in an inquiry myself about the situation, which they never responded to. Failure to respond to my inquiry is just cause for me to remove my endorsement. This casino is part of the "Vegas Strip" family of casinos, a group I have been hearing a lot of complaints about. The GameMaster reports they have refused to pay winnings to players just for living in Denmark (a country known for Internet casino fraud). Other Vegas Strip casinos include America's Online Casino, Cleopatra's Casino, Club Regal Casino, eWorld Casino, and Club Mardi Gras Casino. Last date played: May 9, 2001. (Real Time Gaming software)
When I played at Casino Bar on May 27, 2002, and December 13, 2002, the evidence will show that I didn't get a fair game of blackjack. Three other webmasters also tested them and the results were also not in line with a fair game. For the entire story please visit Casino Bar investigation. Date last played: December 13, 2002 (C.O.A World Entertainment software). As of July, 2009, Casino Bar seems to have vanished.
Please see our Gray List for casinos and software companies that deserve a warning but that don't rise to the level to be listed here.
Here are some more warning lists by other webmasters:
- Casino Listings
- Lastest Casino Bonuses
- Casino Meister
- Games and Casino
- World Casino Directory
- Hundred Percent Gambling
- The Pogg
- Sports Betting Online.net
Written by: Michael Shackleford