Jackpot Capital Review

I would like to report an issue regarding my withdrawal request with Jackpot Capital Casino. I received a $15 no-deposit bonus from the casino and completed the required wagering requirements according to the promotional terms.

I would like to report an issue regarding my withdrawal request with Jackpot Capital Casino. I received a $15 no-deposit bonus from the casino and completed the required wagering requirements according to the promotional terms. After completing the playthrough, my balance reached the maximum allowed cashout of $180 (5x the bonus), which is clearly stated in their promotional rules. When I attempted to withdraw the $180 via Bitcoin, the casino rejected the withdrawal and sent me an email stating that my winnings were voided because I allegedly broke the maximum bet rule of $10 during bonus play. They claim that I placed wagers while playing the game Ripcord Rush with an average bet of $86.71. However, there are several issues with this decision: The casino system allowed these wagers to be placed without any warning or restriction. Games that are not eligible during bonus play are already blocked by their platform, which means the casino clearly has the ability to technically enforce restrictions. If the maximum bet rule is strictly enforced, the platform should automatically prevent bets above $10 while a bonus is active. The system did not block the bets, did not warn me, and allowed the entire wagering requirement to be completed before raising this issue. I played only the games that were available and allowed by the casino interface during bonus play. According to their own terms, the casino monitors all gameplay activity. If a rule violation was occurring, the system could have stopped the gameplay immediately instead of allowing the wagering process to continue until completion and then voiding the winnings afterward. I believe this is an unfair retroactive enforcement of rules, especially since the casino platform allowed the bets to go through without restriction. I respectfully request assistance in reviewing this case and helping resolve the dispute so that my legitimate winnings of $180 can be paid. Thank you for your help.

I didn't get back right away but I got my redemption 2 days after I asked for it no problems thanks again jackpot capital

Really like the free to play tournaments on this site alot.. the 'seasons' each with different missions to complete is a nice touch also.

They gave a sign up bonus I made the playthrough requirements. They verified me in 15-20 mins. I've put in for my withdrawal but today's only second workday so everything seems right on schedule. The game play was great, very pleased with the outcome of my visit to Jackpot Capital.

They gave a sign up bonus I made the playthrough requirements. They verified me in 15-20 mins. I've put in for my withdrawal but today's only second workday so everything seems right on schedule. The game play was great, very pleased with the outcome of my visit to Jackpot Capital. So I'll leave this open updating as soon as I receive my selected payout method. Thank you Jackpot Capital.

It was really good I only didn't like that it wasn't a very big bonus and that's my baby I guess I know I say that a lot but that's what I feel

Not a huge fan at all. Slot tourneys mostly cash buy-in which is ok but free tourneys keep me coming back and usually end up palying more then free tourneys.

Jackpot Capital Online Casino has fun RTG slots and generous bonuses, but withdrawals can be slow. I like the crypto-friendly banking, though the lack of a valid license makes me cautious. Good for casual play, but I recommend cashing out often.

The casino is very interesting, I can't say anything about the deposits and withdrawals yet, unfortunately I didn't win that much with the registration bonus but for testing it was okay

“Some withdraw methods require a bit longer?!” Who said? I don’t think there’s a way to get paid quicker than 3 days regardless of the method! Maybe it’s just me, but I like my money NOW. Not minutes hours or days. Now

It doesn't work at all... registration... then logging in doesn't work anymore... then no emails arrive to reset the password etc.. somehow nothing works... sorry