Responsible Gambling, Customer Support & Security
There is a responsible gaming page on the Vegas Luck page, where players can find information on fighting gambling addiction. There’s a self-assessment test, and there are controls that can be used such as a deposit limit, time-outs, reality checks, and self-exclusion available. There are links to outside counseling groups available as well.
The customer support team can be reached using live chat, telephone, and email. I used the chat feature to inquire about the live dealer games, and got a timely response. The team was friendly and the answers I got related to the games was satisfactory.
Vegas Luck encrypts player information using SSL encryption, which is the industry standard for securing information as it moves between your computer and the casino’s servers. We only recommend you play at casinos that use SSL, as not doing so leaves your information vulnerable to being hijacked by hackers.
Terms and Conditions, Banking
The terms and conditions are fairly standard, with nothing standing out as being unfair or predatory toward players.
Vegas Luck lets you conduct deposits and withdrawals through credit card and eWallet. If you choose eWallet, you can expect to see your winnings within a few minutes, but credit cards will take a bit longer, as that’s a restriction on the type of method. There aren’t any cashouts limits posted on the site.
Banking options at Vegas Luck
Slots
There are more than 1,700 slots available at Vegas Luck Casino, with the site offering games from the likes of Microgaming, NetEnt, IGT, Quickspin, Playtech, and more. You’ll find a countless number of themes and features in the games. There are some progressive jackpots that can be won, and there are mobile slots available for play as well.
Comp Point Program
There’s a loyalty program in place at Vegas Luck Casino, with the site rewarding players with digital diamonds for every £10 wagered on the site. These diamonds can be redeemed for prizes at the Reward Store. Players should know that diamonds expire 30 days after they’ve been awarded.
Licence Information
Vegas Luck is licensed to conduct gaming operations through the jurisdictions of Alderney and the United Kingdom.
Countries not supported
Vegas Luck does not accept players from the following countries: Afghanistan, Alabama, Alaska, Arizona, Arkansas, Australia, Belgium, Bulgaria, California, China, Colombia, Colorado, Connecticut, Cyprus, Czech Republic, DC, Delaware, Denmark, Estonia, Florida, France, Georgia, Germany, Greece, Guadeloupe, Hawaii, Hong Kong, Hungary, Idaho, Illinois, Indiana, Iowa, Iran, Iraq, Israel, Italy, Kansas, Kentucky, Korea, Democratic People's Republic of, Latvia, Libya, Lithuania, Louisiana, Macau, Maine, Malaysia, Mali, Malta, Martinique, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Netherlands, Nevada, New Hampshire, New Jersey, New Mexico, New York, Nigeria, North Carolina, North Dakota, Ohio, Oklahoma, Ontario, Oregon, Pennsylvania, Philippines, Poland, Portugal, Rhode Island, Romania, Russia, Sierra Leone, Singapore, Slovakia, South Carolina, South Dakota, Spain, Sudan, Sweden, Switzerland, Syria, Tennessee, Texas, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, British, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming, Yemen and Zimbabwe.
Other Products
There are a full slate of live dealer casino games offered at Vegas Luck, which compliments the standard slate of slots and table games.
Player Issues
There are currently no-known player issues pertaining to how Vegas Luck conducts their gaming operations.
Wizard Endorsement Status
Vegas Luck has not earned endorsement from the Wizard of Odds.
Vegas Luck
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