Responsible Gambling, Customer Support & Security
There’s not a responsible gaming page on the casino’s page that I could find. This is a major missed opportunity, as casinos have a social responsibility to their customers to provide this information in the event it needs to be used. Let’s hope they fix this, as it’s very easy to do so.
Customer support can be reached using live chat and email. Being the impatient person that I am, I opted to use live chat to inquire about bonus terms. I was quickly met by a rep who was able to get me my answers in what I’d call a timely fashion. The support team is about on par with other American-friendly betting sites.
Security is addressed using SSL encryption, which is the standard that most every major website uses to ensure data is protected. Encryption is boring but important. You should only play at a casino that encrypts your data!
Terms and Conditions, Banking
The terms and conditions at DuckyLuck are okay, but there are some things that aren’t great. The first is that your account is deemed inactive after 6 months, and the site will charge a fee of €100 or 5% of the account value. The second is that the casino can close your account at any time for any reason without notice.
Below you’ll find the various banking options available at DuckyLuck Casino.
Banking options at DuckyLuck Casino
Slots
There are a decent number of slots available, but seeing as how they cater to the American market, the numbers will be lower. You’ll find a good selection of themes and features in these games, with mobile slot play supported across the board. Some progressive jackpots are also available to be won.
Comp Point Program
There is a four tier loyalty program in place at DuckyLuck, with the following tiers available: Lucky Duckling, Minted Mallard, Swanky Swan, and Golden Goose. Players are granted extra bonuses for reaching higher tiers, and the standard comp rate is 1 point for 1 dollar spent.
Licence Information
DuckyLuck holds a gaming license through the jurisdiction of Curacao. The license is basically worthless though, as Curacao does nothing to hold casino operators accountable for their actions. Still, it is good to see that DuckyLuck is willing to invest in the cost of a license, showing that they’re at least trying to make an effort to be legitimate.
Countries not supported
DuckyLuck Casino does not accept players from the following countries: Afghanistan, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belarus, Belize, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Congo, Cote d'Ivoire, Croatia, Cuba, Cyprus, Dominica, Dominican Republic, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, France, French Guiana, Gabon, Gambia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guinea, Heard Island and McDonald Islands, Hong Kong, Hungary, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Manitoba, Mauritius, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, New Brunswick, New Jersey, Newfoundland and Labrador, Nigeria, North Macedonia, Northwest Territories, Nova Scotia, Nunavut, Oman, Ontario, Pakistan, Papua New Guinea, Philippines, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Romania, Russia, Saint Lucia, Samoa, Saskatchewan, Saudi Arabia, Senegal, Serbia, Singapore, Sri Lanka, Suriname, Syria, Taiwan, Tajikistan, Thailand, Timor-Leste, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Viet Nam, Virgin Islands, U.S., Yukon Territory, Zambia and Zimbabwe.
Player Issues
There are currently no known player issues related to how DuckyLuck Casino conducts their gaming operations.
Wizard Endorsement Status
DuckyLuck Casino has not earned endorsement from the Wizard of Odds.
DuckyLuck Casino Screenshots
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Comments: 138
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User reviews marked with this logo are syndicated from LCB.org
4.3 / 5
Liked ItI must say, although slightly hesitant to fund and play on this site. I have to admit.
I must say, although slightly hesitant to fund and play on this site. I have to admit. I enjoyed the gameplay and the withdrawal process was standard and extremely quick! I received a fairly decent sized withdrawal without any issues and fast! The only thing I would say that I didn’t like is that I wasn’t able to make multiple withdrawals. They only allow one withdrawal per 7 days, I believe it is. Other than that, I would definitely recommend checking out and playing on Ducky Luck!!!
Read more0.1 / 5
DislikeWhen I’m offered a free no deposit bonus hell yea I’m gonna sign up, however….. after the sign up part everything requires a deposit.. it’s irritating and doesn’t sit well with me..
Hi Hamotryb, Thank you for sharing your feedback! We understand how important transparent promotions are, and we’re sorry to hear you felt disappointed.
Hi Hamotryb, Thank you for sharing your feedback! We understand how important transparent promotions are, and we’re sorry to hear you felt disappointed. Our goal is to provide a rewarding experience, so we’ll pass your concerns along to the team for review. If you have any questions about current offers or need assistance, feel free to reach out—we’re here to help! Best regards, Customer Experience Team
Read more2.4 / 5
AverageDefinitely worth a check out I like it because they gave me a nice bonus of free spins and you know I was like free spins and what not
3.4 / 5
Liked ItIve cashed out multiple big wins from here. Stopped playing at this casino because they classify me as a skilled player now. So i am no longer eligible for any bonus of any type. Not even there social media giveaways!
5 / 5
I like it,has alot of bonuses and customer support are very fast with there replies.
3.3 / 5
Nice layout. One I've been used to at many other casinos. Strict multiple bonus system so don't expect to be a bonus abuser here. System will not allow it. Good games and chat support was fast and friendly
2 / 5
DislikeThey offer a lot of bonuses but i am not a big fan of Rival casinos, their slots look all the same to me and they become boring very fast so i rarely enjoy playing them. Most of the free spins feature are just a waste of time.
5 / 5
Honestly one of my favorites. Hands down #1 for no deposit bonus’s and wins from bonuses. Super generous max Cashouts. Only down side is if you win to much here they will remove all bonuses period. No match bonuses no nothin. For me it was for about a year. Now they’re all back.
Honestly one of my favorites. Hands down #1 for no deposit bonus’s and wins from bonuses. Super generous max Cashouts. Only down side is if you win to much here they will remove all bonuses period. No match bonuses no nothin. For me it was for about a year. Now they’re all back. Still the most I’ve won in general was here.
Read more2.9 / 5
I actually like this site. Has some of my favorite games as well. I definitely recommend this site.
5 / 5
I take 250 euros from the free 50 euros bonus later this week I am waiting for the withdrawal will arrive 29 next Monday fresh money is always good