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Introduction

Players from certain countries across the globe have no access to convenient payment methods to make deposits and withdrawals with at online casinos; such players from Ghana and Egypt and nine other countries have Vodafone Cash at their deposal. This is an innovative wallet that allows online casino players to make simple and fast transactions via their mobile devices with a few taps on their smartphone or tablet. It is incredibly popular across 11 countries and used for all sorts of purchases and payments by users. It goes without saying that those users have also been using it for the smoothest transactions across online casinos, too. If interested in using it, stay with us as you’ll find out all about it. What is Vodafone Cash and why use it across online casinos as your payment method?

About Vodafone Cash

First offered in Kenya, this is a solution that went by the name M-Pesa which in translation means “mobile money”, launched by one of the largest telecommunications companies in the globe, Vodafone. This is a company that needs no formal introduction since you've probably heard of it or used it at some point in your life. In collaboration with Safaricom, its affiliate from Kenya, Vodafone launched the mobile eWallet that revolutionized payments for users in the region, known as Vodafone Cash.

At first, it was only available in Kenya, Ghana and Egypt, allowing users to fund their account with money and use it for all kinds of payments and purchases. The money transfer service via mobiledevices, however, is at its core; with it, as long as you have money on your account, you can transfer it to any Vodafone number anywhere across the 11 eligible countries, to more than 37 million of its active users. It is extremely popular with unbanked users, though, or those who do not wish to use bank accounts to make payments online, but especially a hit with those users who wish to make cashless transactions.

The wallet makes all of these possible by offering several services in addition to the money transfer, like the “card to wallet” service where you can use your debit or credit card to fund your account. But, you can also top up your account via any ATM. As you’ll soon learn, though, the basic steps to creating and funding the account would include visiting one of its branches. But once your account is ready, you can pay a bill of any Vodafone number, recharge, donate, make online purchases and payments across different eCommerce sites, pay utility bills, or renew your Flex bundle or mobile internet with it.

That’s the main reason why the solution has reached the online gambling industry. Players showed interest in it and online casinos delivered, especially those casinos catering to players from Egypt and Ghana. If a player from any of the accepted countries in the region, though, interested in using it, stay with us to learn all about it.

Getting Started with It

It is probably clear to you by now that first and foremost, to use Vodafone Cash, you must be a player from the 11 accepted countries. You’ll find all of them listed below, but you should know that these are mostly African, and also some European countries. The solution is only available in those countries, and people from, for instance, America, won’t be able to get access to its services. You must have a national ID from the accepted countries in order to be eligible to use it. The second condition you must meet in order to get started with it is to have an active Vodafone phone number.

As long as you do, you can proceed to locate the nearest Vodafone branch, exclusive dealers or stores that are authorized to provide users with access to a Vodafone Cash wallet address. Creating the address is free of charge and pretty simple. You'd need to provide some basic personal info, your Vodafone number and your national ID to the desk clerk and then wait for an SMS to arrive on your mobile phone to confirm your registration. Then, you’d need to create a 6-digit PIN code to verify and activate the service, by dialing the number *9*5#.

Once your account is up and running, you’ll be ready to fund it. You can do that at the same branches, exclusive dealers and stores as before, or at ATMs, Aman or Fawry locations. On that note, you can use these same locations to cash out money from your wallet account.

And once funded, you can use your wallet to start depositing and withdrawing with it across online casinos. Next, we’ll walk you through the procedure and the steps you need to make to use the solution as your payment method at a certain casino.

How to Deposit at Online Casinos with Vodafone Cash?

Once you’ve managed to create and fund your wallet account, you are ready for the next step: exploring online casinos that accept Vodafone Cash. To give you a hint, casinos that accept players from the 11 accepted countries will accept the solution. So, when you do your search, make sure you look for such casinos; rest assured that the best sites catering to users from the region will accept the solution, so you’ll have plenty of awesome choices to consider. After you decide on the one to go with, make sure you create an account with it.

To make a deposit with Vodafone Cash, you’d need to go through the following steps:

  1. Visit the online casino’s Payment Methods/Deposits page.
  2. Find Vodafone Cash’s logo on the list of offered methods and press it.
  3. In the pop-up, choose the “Money Transfer” service and you’ll see the casino’s mobile number pre-entered (if not, contact Support immediately).
  4. Enter the amount you wish to deposit in the designated field and use your PIN to confirm the transaction.
  5. The money will arrive on your online casino balance as soon as the casino operator picks it up from one of the Vodafone Cash branches. This could be within a few hours or days.

How to Withdraw Winnings with It?

The withdrawal procedure would be done in pretty much the same steps. You’d need to request a withdrawal, meaning specify how much you'd like to cash out and wait for the casino to send you the winnings, so you could pick it up at the nearest Vodafone Cash branch.

However, you should keep in mind that not all casinos which accept the solution will offer it for withdrawals, due to the complex process involved. If you cannot find it as a withdrawal option, look for alternative global eWallets or maybe cryptos to cash out your winnings.

Fees and Limits

Given the fact the solution offers several, it charges fees for some services. Therefore, depending on the service you're using, you'd have to pay some fees. You can visit its official website to find out all about the fees involved, but here, we'll mention the basic ones.

1EGP or currency equivalent transfer fee applies for the money transfer service. 3LE or currency equivalent withdrawal fee applies for cashouts from 5LE to 150LE, and a 2% fee for cashouts above 150LE.

Considering this is a mobile wallet, it comes with some limits. The minimum you can transact is 5EGP while the maximum 30,000EGP.

Allowed Countries

Finally, we’ve come to the part where we talk about Vodafone Cash’s availability. We said that it was launched in Kenya but then expanded to Ghana and Egypt.

We also said that it is available in certain African and European countries. These are Mozambique, India, Tanzania, the Democratic Republic of Congo, Albania, South Africa, Romania and Lesotho. As you can see, most of these are countries where online gambling is flourishing, so the solution is quite useful for players in their markets.

So, only if you’re a player from any of these countries, you’ll be able to use its services. Otherwise, you’d need to look for a similar alternative solution to use, offered by a national telecommunications provider.

Accepted Currencies

Now that you know all the countries where Vodafone Cash is accepted, you’ve probably gathered that you can use the currencies offered in those countries to transact with the solution. Since you can fund your wallet account at a land-based branch, you’ll be funding it with your native currency.

With no further ado, the currencies at your disposal are the Kenyan shilling, Ghanian cedi, Egyptian pound, Mozambican metical, Indian rupee, Tanzanian shilling, Congolese franc, Albanian lek, South African rand, Romanian leu and Lesotho loti. No other currencies, not even subject to a conversion fee, can ever be used.

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FAQs

Is there a Vodafone Cash Customer Support service I could get in touch with in case I experience some problems?

Sure. Whenever you need assistance, you can contact the 24/7 Support team at *9#, 7000 or 7001. In case you wish to know where you can find the branches, exclusive dealers and stores where you could create and fund your account, or cash out money from, you can dial the *9*# to have an agent help you out. Plus, there's a Live Chat button you can press on its official website to chat with an agent in real time.

Will I be able to explore its official website in different languages?

When the site first loads, it is available in English. However, as you can see, you can change the language by pressing the button located in the right top corner of the homepage, and explore the website in Arabic.

How much can I transact using the wallet in a month?

While the maximum daily limit was 30,000EGP, the most you can transact in a month is 100,000EGP. These are the limits you must respect to successfully transact with the wallet.

Which are some of the banks and ATMs where I could fund my wallet?

The most popular banks and ATMs in the region are at your disposal, Alex Bank, Housing & Development Bank, Ahli United Bank, Misr Bank, QNB, The United Bank, CIP Bank, Suez Canal Bank, Audi Bank and Alahly Bank, among others.

How can I be certain Vodafone Cash is a safe solution to use?

The fact that Vodafone, one of the largest telecommunication companies in the world, is behind it, is the guarantee you need to be certain that your funds will always be safe with this solution. But if you still wish to further protect your account, you can explore your options by visiting the Be Protected page on its official website.

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