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It is no secret that the modern online casino player today uses eWallets to fund an online casino account and cash out winnings from it; and for African players, the top digital wallet choice is EziPay. This is a solution that was designed to facilitate African users' online transactions, designed to allow them to get access to untapped industries which was previously not possible. It is gaining momentum across the online gambling industry, as it is getting accepted across many sites targeting African players. If you could use some more info about it, to see whether it would be a good suit for you, stay with us, as we’ll give you all the details you need about it. What is EziPay and why decide to use it as your online casino payment method?

About EziPay

Launched in 2021 by an African FinTech company, EziPay is one of the most user-friendly and easy-to-use digital wallets you will come across. The company behind it, headquartered in Ebene, Greater Accra, specializes in financial services, incorporated under the laws of the U.A.E, holds a Global Business License and a Payment Intermediary Service License, issued by the Financial Service Commission of Mauritius. Meaning, that the solution is perfectly legit and operates under asserted rules and laws, providing users with the means to reliably, securely, and easily send money across borders, instantly and at a low cost.

Initially, the eWallet was only available to users in Africa, but since the solution went global, it allows anyone to join in on the fun and enjoy money management and essential digital financial services, both via a web browser and an app. The concept behind it was created by a group of professionals with rich and diverse experiences in telecommunications, mobile payment gateways, and mobile digital technology. Leveraging the role of technology in modern society and recognizing its vast impact, as well as the growing demand to provide secure and convenient payment services, this eWallet is going places.

It has combined and improved tech-based payment services that can work with VISA/MasterCard cards, bank accounts and other mobile wallets, to offer a secure, simple and overall better payment experience, in USD. With it, you can send and receive payments more safely and easily. Its core concept is to partner up with eWallet companies all across Asia, Europe, East, and South Africa, empowering expats, residents, local and international businesses from West Africa to send and receive funds faster and more securely, throughout these regions, all the while helping users reduce the enormous problems they face when transferring money both across Africa and other countries, due to costly charges and currency regulations; that’s why with this eWallet, you get transactions at the lowest costs.

If already convinced that it is, indeed, a solution you’d like to try, continue reading to see why it is so user-friendly and how easy it is to get started with, as we’ll cover that next.

Getting Started with It

The first thing we should discuss is your eligibility to use the eWallet. Considering it is collaborating with major brands from all across the world, anyone from anywhere in the world can get started with it, but only to send instant transfers to Ghana, meaning West Africa. You can, regardless of your country of residence, use the solution to transfer money to any bank in Ghana, pay your bills there, and use services from over 250 merchants and businesses in the region. The solution has shared a vision, to, within 3 years after its launch, become one of the most trusted digital service providers and eWallet partners to more than 1,000 leading digital wallets and eCommerce companies, not only in West Africa, but also across Europe, Asia, East and South Africa, so, depending on when you’re reading this article, check whether it has managed to do that, and whether the eligibility has changed.

With that out of the way, let’s see how the digital wallet functions. First, you need to decide whether you wish to download the app, from the Apple App Store or Google Play Store, depending on the operating system your mobile device uses, or via any web browser. If you go with the former, you'd need to download and install the app, and then launch it; the rest is the same for both options. You'd need to fill out a form using the correct details, such as your first and last name, mobile phone number, and email address. Create a password and confirm it, agree to the Terms and Conditions, and with that, you'll have registered your account with the solution.

Next, you'd need to log in with your credentials, meaning the phone number or email address that you provided upon registration and the password you created, and right away, you get access to all of the financial services offered. Since you'll be using it for online casino transactions, you first need to fill up your account with money. To do that, you can use a bank transfer, your VISA/MasterCard card, or your account with another partnered digital wallet. And once you do that, you are ready to give it a go. If you are, indeed, ready, let's see how you can use it to fund your online casino account with it in the most effortless way.

How to Deposit at Online Casinos with EziPay?

As we introduced the digital wallet, it is getting recognized across the online gambling industry. There are a number of sites that already accept it, but you should expect new ones to add it, as well, considering all the perks it offers to African users the least.

Therefore, your first task here would be finding the right online casino to join, which accepts the solution. Once you do, you’d need to register an account with it. After that, to make a deposit with EziPay, go through these simple steps:

  1. Find the Banking/Cashier page at your online casino and locate the Deposits section.
  2. Select EziPay’s logo here and in the pop-up, use your credentials to enter your eWallet account.
  3. Specify the amount you wish to deposit and confirm the transfer.
  4. In an instant, the funds will be reflected on your online casino balance.

How to Withdraw Winnings with It?

Since this is a solution that works both ways, meaning you can use it to send and receive money, you can as easily request withdrawals with it, as you did for deposits.

So, the procedure would be quite similar. You'd have to choose the solution from the accepted Withdrawal methods at your chosen casino and request the amount you wish to cash out. The casino operator will take its time to go over your request, which usually takes 24 to 48 hours, and after it has been approved, the money will reach your eWallet account immediately.

Fees and Limits

Both fees and limits will apply when using this eWallet, but let us reassure you that the fees would be completely affordable. Transfer fees and fees for adding money to and cashing out money from your eWallet account are charged. Conversion fees would also apply if you are using a currency other than the US dollar, regardless of whether you’re sending or receiving funds in a different currency. The fees are either fixed or expressed as a percentage of the transaction, a fraction of it, really, so depending on the service you’re using, they’ll be transparently displayed on your screen, before you confirm any transfer.

The minimum transaction amount is $10, plus the transfer fee, so you must have sufficient funds in your Payments Account for your transaction to be successful.

Allowed Countries

We’ve established that you can send money from many countries to Ghana with this solution; well, there are around 150 countries on that list, so the eligibility is really huge.

Nigeria, the US, the UK, Sierra Leone, Guinea, Burkina Faso, Benin, and Senegal are just some of the accepted countries, therefore, before you try to use it, check your country's availability, but you'll probably be able to use it, no matter where you're from, to send money to Ghana.

Accepted Currencies

The eWallet is denominated in US dollars; you cannot change the currency of your account and that’s final.

And, if you are sending a transfer in a foreign currency, there will be conversion fees involved, for the transaction to be finally processed in US dollars.

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FAQs

Can I cancel a transaction I made with EziPay?

No, not really. Considering all transactions are processed instantly, they are also final. You cannot cancel them; all you can do is get in touch with your online casino to see whether they would be willing to refund the money you accidentally sent.

How do I know my deposit has been processed?

Once you’ve sent the transaction, you’ll receive feedback on your screen, but you can also check the transaction status by reviewing your transaction history, for which, you need to be logged into your account. In case that doesn’t work, contact the solution’s Support team via phone or email.

How do I get in touch with the eWallet’s Customer Support service?

There are several things you could do to get in touch with its Support team. You could request a Call Back on the Contact Us page, and the Customer Service representatives will give you a call. You can use the email address [email protected], or the phone line to require assistance. The number to dial is +2305455615; the same number can be used to get in contact with its team via WhatsApp.

Is there a timeframe, allowed hours, when I can make a transaction with EziPay?

Actually, no! Since this is an eWallet, you can make a transaction with it at any time, and as soon as the transaction is processed, your online casino account will be credited immediately.

Is EziPay’s official website available in many languages?

No, surprisingly, it is not. You would expect it to be available in at least one of the many African languages, but it is only available in English.