Responsible Gambling, Customer Support & Security
Responsible gaming has its own page, where players will find information on identifying and fighting problem gambling behaviors. The site does have deposit limits in place, but I can’t find any information related to self-exclusion policies. While the data could be more substantial, it is good to at least see something there.
Customer support is available around the clock using live chat, email, telephone, or fax. The staff was fast to respond via live chat, and the staff was able to get me answers on their bonus terms quickly.
Security is addressed using 128-bit SSL encryption, which is an industry norm and is a good thing, as it protects data as it’s sent between the casino and your computer. Almost all reputable sites use this technology to protect players, although some US-friendly joints still aren’t, which is a shame.
Terms and Conditions, Banking
Looking through the terms and conditions at Casino Brango, I couldn’t find any information that was unfair or predatory toward players.
The banking system is a bit limited as the casino is US-friendly, which is to be expected. The site does accept Bitcoin though, which facilitates instant withdrawals and deposits, although other methods will take longer. It should be noted that there’s a $4,000 weekly withdrawal limit on winnings.
Banking options at Casino Brango
Slots
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Slots are the main genre of casino game available, although the selection is quite neutered when compared to other online betting sites. Even though Nuworks launched several years ago, there still aren’t a ton of games available, although things are much better than they were when the group launched their software. The site does have a handful of games that are shared with RTG, so that does flesh things out a bit.
Comp Point Program
There is a comp program in place at Casino Brango, with multiple tiers offered. The Silver account is where you start, and you earn one point for every $10 wagered. 100 points can be redeemed for $1 cash in the casino. The earn rates and free money given increase with each rank you attain.
Licence Information
Casino Brango is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Casino Brango does not accept players from the following countries: Afghanistan, Albania, Armenia, Australia, Belarus, Bosnia and Herzegovina, Bulgaria, Costa Rica, Estonia, France, French Guiana, Germany, Guadeloupe, Iran, Iraq, Israel, Martinique, Mayotte, Moldova, Montenegro, Myanmar, North Macedonia, Ontario, Pakistan, Reunion, Romania, Serbia, United Kingdom and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how Casino Brango conducts its gaming operations.
Wizard Endorsement Status
Casino Brango has not earned endorsement from the Wizard of Odds.
Casino Brango Screenshots
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Comments: 700
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User reviews marked with this logo are syndicated from LCB.org
0.1 / 5
TerribleReally bad casino. If you win more than a few times, they absolutely keep you from winning again. After several months and several thousands of dollars, I asked if they were adjusting the percentages the way some other casinos do. They immediately blocked me and banned me.
Really bad casino. If you win more than a few times, they absolutely keep you from winning again. After several months and several thousands of dollars, I asked if they were adjusting the percentages the way some other casinos do. They immediately blocked me and banned me. But they sent an email saying if I wanted my account back, to let them know. I did this, several times. I then created a new account because I wasn't getting a response. I contacted them through live chat, and they said they'd email me immediately, only to then ban that account too, lol.
Read moreThis casino has NO way to contact them other than an email address that they don't respond to. They claim 24/7 customer service, yet they don't have a live chat (with real representatives) or a phone line. There is no way to access your play history either.
This casino has NO way to contact them other than an email address that they don't respond to. They claim 24/7 customer service, yet they don't have a live chat (with real representatives) or a phone line. There is no way to access your play history either. I requested a withdrawal and had to first go through a verification process that took weeks. Thereafter, I was accused of playing ineligible games associated with my bonus with no particulars called out. Repeated requests for information to substantiate their claim have been ignored. PLEASE TRUST ME AND TAKE YOUR BUSINESS ELSEWHERE!!!!
Read more3.8 / 5
From the minute I signed up to Brango and was on the website I thought it was kind of cheesy. The graphics in most of the games i thought were cheesy as well.
From the minute I signed up to Brango and was on the website I thought it was kind of cheesy. The graphics in most of the games i thought were cheesy as well. My last time playing at Brango was when I received a link in my email containing no deposit free spins to which after many ups and downs and meeting the ridiculous playthrough which is next to impossible on most of these casinos (40×/60× even) I was up the $200 went to the redemption page only to have trouble redeeming the winnings. When talking to customer service I was informed I was not able to redeem the winnings as I had already previously claimed the no deposit free spins. I was disappointed as well as annoyed as I received the email from Brango and didn't do anything sneaky or deceptive to receive the free spins. Wondering #1 why I was sent the email to begin with and #2 why I was even able to claim the free spins if I had already claimed them previously and any other time I try to claim the same no deposit bonus chip or free spins im unable to as it states bonus failed already claimed or something along those lines. It just didn't make sense to me. These are just my opinions as my time on Brango was short and only played a handful of times and im pretty sure they were all no deposit bonuses maybe I bought in once or twice for $20 or $40.
Read more5 / 5
AwesomeLove this whole group of casinos! Watch out for that minimum deposit limit or lose your deposit to the blockchain 😅 awesome bonuses, plenty of loyalty rewards, those cool down once you make a deposit and i wish they'd pick up again but with regular deposits and play they keep the free spins coming.
Love this whole group of casinos! Watch out for that minimum deposit limit or lose your deposit to the blockchain 😅 awesome bonuses, plenty of loyalty rewards, those cool down once you make a deposit and i wish they'd pick up again but with regular deposits and play they keep the free spins coming. Crytpo cashouts are fast and a breeze once KYC verified which I found simple and quite fast with brango and extreme; yabby asked for further evidence which was frustrating but brango was a piece of cake. Minimum withdrawal limits are quite low when you are low in the VIP programme but moving up happens quite fast if you deposit and withdraw regularly.
Read more4.5 / 5
Liked ItI wish the kyc was as fast as there cash outs and I hate that you have to make a deposit to verify your payment acc before you can withdrawal but this casino and all of its sister sites are by far the best I've played at I cashed out on all of them by just there sign up bonuses except for the verification deposit that...
I wish the kyc was as fast as there cash outs and I hate that you have to make a deposit to verify your payment acc before you can withdrawal but this casino and all of its sister sites are by far the best I've played at I cashed out on all of them by just there sign up bonuses except for the verification deposit that you can cash back out and I also wish they would let you get more no deposit bonuses you can use freely and there payout are really 10 mins or less so that makes up for the bonuses I guess lol
Read more4 / 5
Liked ItI loved this casino. The withdrawal speed is super fast (10 to 20 minutes on average) customer service is quick and most reps are very helpful for the most part. I would've given a 5 star rating.
I loved this casino. The withdrawal speed is super fast (10 to 20 minutes on average) customer service is quick and most reps are very helpful for the most part. I would've given a 5 star rating. However, after almost 2 years of regular play and depositing (higher overall deposits than withdrawal ratio), they took away my ability to use deposit, and no deposit bonuses, after I made a "bigger" than usual withdrawal which was less than $500 I believe (its been almost a year since this has happened so I forget the exact details). When I asked why I can't redeem any kind of bonus with them, they replied saying that after I've made more deposits I'll become eligible again. Since then I've made several deposits then asked about it again and was given the same reply. So I've mostly stopped playing there since they couldn't even tell me how much more I needed to deposit or any other information about it. It's a real shame, since I really liked playing there. Though I occasionally make a $10 deposit, hoping something will eventually change.
Read moreFor some reason it’s not letting me get access to the site. Does anyone know if this is a Michigan casino
4.8 / 5
AwesomeThey have a decent selection of games and a fast cash out turnaround time. They didn’t get 4 stars because the system generates the amount of crypto you send and if it fluxuates they don’t consider your deposit to fullfil the required amount for the bonus you opted for, but you sent what their calculator said to send.
They have a decent selection of games and a fast cash out turnaround time. They didn’t get 4 stars because the system generates the amount of crypto you send and if it fluxuates they don’t consider your deposit to fullfil the required amount for the bonus you opted for, but you sent what their calculator said to send. The response was deposit more than the required amount so that it doesn’t happen in the future and they don’t honor the bonus. They do provide spins with no deposit on a regular basis though. The other drawback is they require you to deposit to a new address every time you deposit even if it is on the same day.
Read more2 / 5
DislikeGood casino site to play at, instant deposits and withdrawals, send more for fees is recommended.
4.3 / 5
Liked ItCasino is fun with plenty of games. I like pick'em poker. I've never had any issues with instant cash back or withdrawal. Withdrawal is always about 5 to 10 minutes then money in your account. I recommend.
4.4 / 5
Liked ItGood casino, with a nice intuitive interface that is easy to navigate and find what you are looking for. Talked to customer service once or twice to redeem promotions and they were very helpful and pleasant so that is also good.
Good casino, with a nice intuitive interface that is easy to navigate and find what you are looking for. Talked to customer service once or twice to redeem promotions and they were very helpful and pleasant so that is also good. Game selection is very good, lots of choices the only thing I cant verify is how easy or difficult it is to cash out, since I didn't win any money there.
Read more