
Responsible Gambling, Customer Support & Security
If you are planning to take the gambling business seriously, you need to elaborate a Responsible Gaming policy in detail so your customers will be protected at all times. This is what Silver Sands Casino did, offering its players a few different options in order to keep a track of their gambling. Although the website says that gambling is forbidden to persons over the age of 18, it is clear that it is a technical error and that this is the minimum age to be able to test your luck there.
In addition, to enhance your stay on this site, even more, the company implemented eCOGRA's (click here) responsive gaming requirements. You have a variety of options available, such as a minimum 7 days cooling-off period, a minimum 6 months self-exclusion period, adjusting daily, weekly or monthly deposit limits at any time or you can take part in the Self Assessment Test.
For all your answers, you can check out a highly detailed FAQ section where you will be able to find all solutions, guides, tutorials for all potential issues. Also, you can contact a very friendly customer support team both by using email or toll-free telephone line.
To all those who care about safety, the casino made sure that all personal and financial data is secured, thanks to the latest SSL encryption and verification process.
Terms and Conditions, Banking
After reading the terms and conditions section carefully, we could not find anything unusual and we are sure that this company is pretty transparent in business.
The great news is that you can use several payment methods both for deposits and withdrawals, including credit cards and eWallets.
All transactions are in ZAR, and if you want to request a withdrawal, it will be processed by the casino's account department within 2 days with the exception of Saturdays, Sundays and holidays. Although, no deposit bonuses come with high wagering requirements, and when playing with bonuses, Blackjack, Video Poker, Roulette, Pontoon, Bingo, Craps, War, Sic-Bo, and Baccarat are excluded.
The maximum withdrawal is R100,000.00 per week, and additional winnings will be paid in installments. All possible jackpot winnings will be paid out at a rate of R10,000 weekly.
Banking options at Silver Sands Casino (ZAR)
Slots
 Football Frenzy |
 High Fashion |
 Jumping Beans |
 Megasaur |
 Naughty or Nice Spring Break |
 Shark School |
Comp Point Program
When playing at Silver Sands Casino, every wager counts! For every R2 bet, you will gain 1 Comp Point. You can exchange Comp Points for bonus credits, where 500 CP counts as R1. Also, you will be able to redeem your Comp Points by loading a cashier.
Countries not supported
Silver Sands Casino (ZAR) does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Player Issues
After detailed research, we came to the conclusion that the biggest downside is the fact that the casino doesn’t offer live dealer’s games.
Wizard Endorsement Status
Silver Sands Casino (ZAR) has not earned endorsement from the Wizard of Odds.
Silver Sands Casino (ZAR) Screenshots
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Comments: 77
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User reviews marked with this logo are syndicated from LCB.org
1.5 / 5
Dislikeby far one of the worst casinos around and one where I've had the worst experiences , on more than one occasion, in fact many time
3.6 / 5
Liked ItGreat casino if from South Africa, great support and deposit and withdrawals
5 / 5
AwesomeI've been playing with silversands casino for a few years years now and also deposited a few times.. Yet I never received my $3 LCB bonus
4.7 / 5
AwesomeGreat casino, superb bonuses and very helpful chat support. Games are regularly tested and audited and I must say the Kahnawake gaming commission under which this casino is registered is absolutely amazing when you encounter any issues.
Great casino, superb bonuses and very helpful chat support. Games are regularly tested and audited and I must say the Kahnawake gaming commission under which this casino is registered is absolutely amazing when you encounter any issues. The games offerings can be improved and cashout times are not as quick as other casinos but I'm highly impressed at the bonus offers given when you are a loyal customer for years.
Read more3.9 / 5
Liked ItSilversands casino is one of my favourite casinos. Good variety of games. I manage to make a successful withdrawal.
0.3 / 5
TerribleThis casino is by far one of the worst casinos around and one where I've had the worst experiences , on more than one occasion, in fact many times.
This casino is by far one of the worst casinos around and one where I've had the worst experiences , on more than one occasion, in fact many times. First off they only offer RTG games which in.my opinion is already a no go as I've found that although one hits many bonus free spin rounds 90% or more even are just duds and yield absolutely nothing which is why I'm not an RTG fan.Also their support is almost non existent and always completely unhelpful and to make it the worst experience they can , when you do finally get in touch they are the most arrogant ignorant and rudest people I've ever come across in a people orientated service business..simply despicably rude.I won't play here anymore as I have been scammed blatantly by their sister casino JC. I will avoid this casino even if it were the only one in existence..
Read more4.9 / 5
AwesomeSilversands is fantastic casino. Payouts are without any problems and the fairness on the slots is good. They also have loads of bonuses.
5 / 5
AwesomeI love Springbok casino but Silversands Casino surprised me the last week. I made a deposit of 150 and played some slots, after an hour with a big stake, I won 10k on Witchy Wins slot. Top symbol 18 ways with some wild multipliers. Immediately I browse the net to check some reviews about Silversands.
I love Springbok casino but Silversands Casino surprised me the last week. I made a deposit of 150 and played some slots, after an hour with a big stake, I won 10k on Witchy Wins slot. Top symbol 18 ways with some wild multipliers. Immediately I browse the net to check some reviews about Silversands. So many good and and bad, I just not sure what to trust. Mixed feelings at the time. Anyways I contacted live chat - Now I got to be honest here, sometimes you wait up to 10 minutes for Elle, Emma or Bill, however once they join, they do their best to assist and they good at it. I inquired about verification and they said I should just send an ID only, no address or proof of deposit etc. I sent the email and 3 hours later I was verified. Really impressed. - Even faster than most other casinos out there. I played my balance from 10k down to about 6k and made a withdrawals. The money was in my bank account in total within 36 hours, which is faster than their 48 hours pending period. I prefer playing here now as my Favourite RTG casino.
Read more4.2 / 5
AwesomeAll i can say is wow!!! The staff here really are customer service driven. I assure you that they will go the extra mile and even bend the rules to give you what is due. The covid scenario put me on the back foot and they made an exception with my approval process and processed my payment. Thank you guys.
All i can say is wow!!! The staff here really are customer service driven. I assure you that they will go the extra mile and even bend the rules to give you what is due. The covid scenario put me on the back foot and they made an exception with my approval process and processed my payment. Thank you guys. I will always remain the avid gamer at Silversands.
Read more4.5 / 5
AwesomeI absolutely love playing on Silver sands, it is very user friendly and I find the match deposit bonuses, free spins etc offered are generally more beneficial than other casinos. Great great online casino