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RoadHouse Reels Review

9Show Comments

RoadHouse Reels welcomes players from Virginia Virginia

Ratings from trusted portals

1.6
AVERAGE

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9Show Comments

RoadHouse Reels has closed it's virtual doors.

Introduction

RoadHouse Reels Casino is an online betting site that is owned and operated by the Grand Privé Group. The casino has scorned a lot of affiliate sites due to the fact it refused to pay commissions after the casino left the American betting market leading us to warn players as to the business practices of this site. Because of this and several other issues we've had with this casino, we have taken the preventative step of blacklisting RoadHouse Reels, and strongly urge players to stick to better sites.

Casino Info

📌 Jurisdiction Curacao
💰 Min Deposit €/£/$20
💸 Min Withdrawal €/£/$100
⏱️ Cashout Time Pending time: 48 hours; E-wallets: Instant; Check/Wire Transfer: 5-7 business days
🤑 Cashout Limit All withdrawals greater than €/£/$2,000 will be paid in installments depending on the player status.
📱 Mobile Android, iPhone, iPad, Other Mobile
👍 Download available Yes

RoadHouse Reels Video Review

Bonuses

Below is a list of promotions currently being offered at RoadHouse Reels Casino.

Software Providers

RoadHouse Reels Casino is powered by saucify, which gives you the chance to access the casino through a downloadable piece of software as well as a a web-based instant play platform. There is also a mobile site that offers roughly 30 casino games for punters to play.

Other Games

RoadHouse Reels is also home to 7 other games listed below:

blackjack-atlantic-city.pngblackjack-european.pngblackjack-single-deck.pngblackjack-vegas-strip.pngvp-aces-n-faces-10-play.pngvp-bonus-decues-wild-10-play.pngvp-bonus-poker-10-play.pngvp-bonus-poker-deluxe-50-play.pngvp-deuces-n-joker-1-play.pngvp-deuces-wild-1-play.pngvp-double-bonus-50-play.pngvp-double-double-bonus.pngvp-jacks-or-better.pngvp-joker-poker-10-play.pngvp-triple-double-bonus-10-play.pngkeno.pngpower-ball-keno.pngcaptain-keno.pngpower-ball-keno.pngpunto-banco.pngslots-cash-puppy.pngslots-cosmopolitan.pngslots-le-chocolatier.pngslots-pina-nevada.pngslots-stars-stripes.pngslots-tails-of-new-york.png3-card-poker.png3-card-poker-elite-edition.pngberry-picker.pnglucky-scratch.png
blackjack-atlantic-city.pngblackjack-european.pngblackjack-single-deck.pngblackjack-vegas-strip.pngvp-aces-n-faces-10-play.pngvp-bonus-decues-wild-10-play.pngvp-bonus-poker-10-play.pngvp-bonus-poker-deluxe-50-play.pngvp-deuces-n-joker-1-play.pngvp-deuces-wild-1-play.pngvp-double-bonus-50-play.pngvp-double-double-bonus.pngvp-jacks-or-better.pngvp-joker-poker-10-play.pngvp-triple-double-bonus-10-play.pngkeno.pngpower-ball-keno.pngcaptain-keno.pngpower-ball-keno.pngpunto-banco.pngslots-cash-puppy.pngslots-cosmopolitan.pngslots-le-chocolatier.pngslots-pina-nevada.pngslots-stars-stripes.pngslots-tails-of-new-york.png3-card-poker.png3-card-poker-elite-edition.pngberry-picker.pnglucky-scratch.png

Responsible Gambling, Customer Support & Security

Responsible gaming is addressed through a page that gives just a few key points on the casino’s take on the issue. The casino has no self-exclusion or deposit limit policies in place, which is a real shame. This goes to show that RoadHouse Reels doesn’t really take responsible gaming seriously, as they’re only looking out for their own interests. The customer service team at RoadHouse Reels is available through telephone, email, and live chat 24 hours a day, 7 days a week. I found the staff to be helpful, although there are some things like payouts that they’re reported to have extreme difficulties in assisting players with (not their fault, but they don’t give good answers, either). For all of the casino’s faults, RoadHouse Reels does protect player information using 128-bit SSL encryption technology, which scrambles data as it’s sent between your computer and the casino. This is a good thing, as it protects your information from thieves and hackers.

Terms and Conditions, Banking

The terms and conditions at RoadHouse Reels don’t look to be predatory, but the casino’s actions go to show that the housing territory of Curacao is a joke, as long delays in payouts and multiple processes to get your winnings are met with no repercussions from the casino. Banking here appears to be normal until you get to the limits and long payout times. The casino does support deposits and withdrawals through wire transfer, check, MasterCard, Skrill, Neteller, Paysafecard, and Visa.

Slots

Slots are available to play at RoadHouse Reels Casino, with punters being given then option to play dozens of video slots and a few classic games.

Comp Point Program

RoadHouse Reels Casino offers comp points to their punters, with the casino awarding points in the following ways: Slots, Roulette, Keno, and Three Card Poker- 1 point for every $10 wagered; Baccarat- 1 point for every $25 wagered; Video Poker- 1 point for every $50 wagered; Blackjack and Craps- 1 point for every $100 wagered.

Licence Information

RoadHouse Reels Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.

Countries not supported

RoadHouse Reels does not accept players from the following countries: Australia, Bangladesh, Brazil, Croatia, France, Hungary, Ireland, Japan, Mexico, Netherlands, Ontario, Poland, Romania, Russia, South Africa, Spain and United Kingdom.

Player Issues

There have been multiple reports of players reporting slow payouts of winnings as well as several hoops to jump through in order to get said payouts. Because of this, we have taken the step of blacklisting this casino.

Wizard Endorsement Status

RoadHouse Reels has not earned endorsement from the Wizard of Odds.

Comments: 9

lcb

User reviews marked with this logo are syndicated from LCB.org

ziggyjamz

ziggyjamz July 8, 2019 14:39

It's been a log while since I played here at Roadhouse Reels Casino, but my experience then was not that good. I understand they are under new management, so I hold out hope that they will become customer-friendly. And offer a better initial bonus among other needs.

It's been a log while since I played here at Roadhouse Reels Casino, but my experience then was not that good. I understand they are under new management, so I hold out hope that they will become customer-friendly. And offer a better initial bonus among other needs. I will consider playing here, and changing this review one way or the other afterwards.

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corona888

corona888 March 13, 2018 21:41

deposit here, won a little, still waiting on my money, its been over a month.

iDark

iDark June 3, 2017 06:45

I played here 2 years ago and remember my experience about this damn bad casino...Support is very poor and they are telling the stories about amazing bonuses instead of answering very specific questions.

I played here 2 years ago and remember my experience about this damn bad casino...Support is very poor and they are telling the stories about amazing bonuses instead of answering very specific questions. Another reason I left this casino - never got my withdrawal, no either my deposited money..This is stealers and waiting for rich Americans to bring them money..Stay away.

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sharsangels1

sharsangels1 March 22, 2016 02:20

i made a couple deposits here then all of the sudden they closed my account without a valid reason

radrose82

radrose82 February 26, 2015 16:43

i love this casino a lot try it you will be happy you did

CASINOMANIAC101

CASINOMANIAC101 January 6, 2015 00:30

I like the games at this casino but this casino offers no bonuses ever. I rate this casino with a 3 star rating.

deb66

deb66 July 15, 2014 23:11

I like playing the Betonsoft casinos but Roadhouse Reels is a disappointment. They make you jump through hoops to get paid on a withdrawal and customer service is not very helpful.

bittyone50

bittyone50 April 15, 2014 10:04

I wanted to play at roadhouse reels very badly , but they only took Visa, so after getting some free spins & playing a little that just made me want to play even more then their birthday celebration came up talking about free spins, the wild joker dropping free money in random accounts, tournaments, Oh they glorified...

I wanted to play at roadhouse reels very badly , but they only took Visa, so after getting some free spins & playing a little that just made me want to play even more then their birthday celebration came up talking about free spins, the wild joker dropping free money in random accounts, tournaments, Oh they glorified it to hilt , by then I wanted to play so bad before the week was up, I started talking to chat saying I would deposit & play if they could make it so they took Mastercard , the first guy told me to send in my documents , which included a scan of my card , but to cover the 1st 4 & last 4 numbers & to cover my cvv as well, I asked how long it would to take to verify everything and he said oh about 4 hours which just thrilled me to death, so as it was late at night the next morning ,I went to chat & of course the first it was a woman,& she told me to send another document & she would get back with me, so I waited & went to chat again & of course it was someone else, & she told me the documents were ok but I needed to cover the middle set of numbers, I was about ready to pull my hair but I covered the middle numbers thinking to myself well now they will have all the numbers & told her she now had all the numbers for my credit , sent the scan ,went back to chat she said she got it but you could see the numbers so I put 3 layers of masking tape across the numbers & resent it , & she said I'll make you a deal cover it up just a little more & give you free spins on tails of New York so here I go put FIVE LAYERS & scan it again go back to chat & I said now what ?Well now wee have to wait until they approve it .So I go for a few days playing & doing other stuff the big birthday bash is about over I'm pissed ,so finally one morning I go in and go to chat and I telling yet another girl about everthing that's been going on , so I'm not looking at what she's typing cause I'm a hunt & peck typer, can't help it can hold my hands in the right places lol look up & out of everything she had written ,the words " well this should make you happy " popped & I then read everything she had written & I could now deposit with mastercard deposited a small amt with a bonus & went to find a game got it up pretty high & then no game I went to would hit nothing !!!! All that build up ,Anticipation were for nothing .no extra spins, no wild joker just some slots that wouldn't hit shit , well lost my money had a lousy time but damnit, roadhousereels will now take mastercard!!!!!!!!!!!!!

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izi90

izi90 August 13, 2013 20:46

Roadhouse Reels is a member of the Grand Prive group, which provides BetOnSoft games. Like almost all other BetonSoft Casinos, you can either download the software or play on your browser. The first time I tried Roadhouse Reels was at January this year.

Roadhouse Reels is a member of the Grand Prive group, which provides BetOnSoft games. Like almost all other BetonSoft Casinos, you can either download the software or play on your browser. The first time I tried Roadhouse Reels was at January this year. Despite hearing only bad things about them, I wanted to give them a try. They were offering free spins for new players. I made a couple of bucks with the free spins and started to wager my winnings at the funny circus slot Roll up Roll up, I remember getting a lot of bonus rounds there. So I’ve raised my bets and went to the slot Age of Spartans. So I had wagered all my winnings and left 200€ in my account. I requested then a payout to Neteller. They sent me an Email about requested documents. No problem. They were approved quickly. Someone of their friendly support called me then to verify all my data (kind of annoying though) and my account was verified. I received then a couple of days ago 150€ due to a max cash out rule. To be honest I did not expect to receive any money from them due to bad reputation. Later then I made a deposit of 25€ and claimed a 100% match bonus but lost it very quickly at the slots Small Soldiers and Big Game. Then, the whole following week they’ve tried to reach me via a phone call. It was very annoying, I even did sent them an Email saying that I’m already verified, the answer was that once every three months they call players regarding new deposits to protect them and the casino. Very annoying if you ask me. That’s because I probably won’t play there again soon. If you can live with annoying phone calls once every 3 months, then you could maybe give them a try too. They do not seem to have paying issues. But there are some other better BetOnSoft Casinos, with Reps on LCB, where you can expect fast answers and good help. (Lotus Asia Casino or Genesys Club Casinos) Have fun

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RoadHouse Reels