
Responsible Gambling, Customer Support & Security
Responsible gaming is directly addressed at Lucky Red Casino with a dedicated page that provides information on how the site combats underage and problem gambling. The site also allows players the chance to self-exclude from the site by contacting customer support.
Customer support is available around the clock via email, telephone, or live chat. We found Lucky Red’s support staff to be fast to respond and knowledgeable about games, promotions, and banking on the site.
Security at Lucky Red Casino is handled by using SSL technology, which encrypts any and all information being sent to and from the casino. This means that your personal and banking information can only be read at the casino.
Terms and Conditions, Banking
Looking through the terms and conditions at Lucky Red Casino we did not see anything that appeared to be suspicious.
Deposits at Lucky Red Casino is conducted through credit card and eWallet, while withdrawals can be completed via credit card, bank wire, eWallet, and check. Payout times are reasonable and Lucky Red’s management has a good history of getting payouts done in a reasonable time.
Banking options at Lucky Red Casino
Slots
 Football Frenzy |
 High Fashion |
 Jumping Beans |
 Megasaur |
 Naughty or Nice Spring Break |
 Shark School |
There are three Slot variants to choose from including Video Slots, 3 Reel Classics and Bonus 3 Reel plus Progressive Jackpot Slots.
RTG software does not reveal the odds or the house edge.
Comp Point Program
Comp Points at Lucky Red are very easy to earn and easier to redeem for real cash. Collect Comp Points on games played in real money mode. The comp percentage earned varies depending on the game played with Slots and Keno offering the highest rate. Earn a minimum of 100 comp points to collect $1 currency equal to .01% cash-back at the Cashier and your account will be credited instantly.
Licence Information
Lucky Red Casino is licensed by the jurisdiction of Curacao.
Countries not supported
Lucky Red Casino does not accept players from the following countries: Albania, Alderney, Andorra, Aruba, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, Norway, Ontario, Philippines, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine and United Kingdom.
Other Products
Strictly a casino platform that also includes specialty games: Bonus Bingo, Craps, Euro Slot Poker, American Roulette and American Roulette.
Player Issues
Lucky Red Casino has been blacklisted by our site because of poor management decisions by parent company, the Club World Group. Players are urged to look elsewhere, as the casino will likely see players getting stiffed for payouts. There are several better sites to play at that won't scam you like this betting site.
Wizard Endorsement Status
Lucky Red Casino has not earned endorsement from the Wizard of Odds.
Lucky Red Casino Screenshots
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Comments: 150
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User reviews marked with this logo are syndicated from LCB.org
1 / 5
I just tried this yesterday and today. The bonuses offered are designed to never be payed out. Let's say you deposit 300$. They will match 100% up to a thousand or more depending on the bonus offer you claim. But to cash out the money you will have 30000 of play through before your cash becomes available.
I just tried this yesterday and today. The bonuses offered are designed to never be payed out. Let's say you deposit 300$. They will match 100% up to a thousand or more depending on the bonus offer you claim. But to cash out the money you will have 30000 of play through before your cash becomes available. And you don't get 1$ credit for betting a dollar, it's fractions of a dollar. So you will lose your money before ever seeing your deposit. And you are restricted on which games and tabLes you can bet on with this money. Not just the bonus money, but your actual 💰 you deposit. Limits on table games stink. And payouts on slots are abysmal. I've uninstalled the app and won't waste anymore time or money on this scam.
Read more4.9 / 5
Well, if your endorsing this dump the you haven't played there long because if your lucky enough to win enough to withdraw something they'll punish you afterwards by never letting you win enough for another one.
Well, if your endorsing this dump the you haven't played there long because if your lucky enough to win enough to withdraw something they'll punish you afterwards by never letting you win enough for another one. I'd say they're blacklisted for a good reason and only make their money on degenerates who keep coming back for more disappointment. Save your money or give it to charity, anything is better then giving it to this dump.
Read moreI think not so bad because I played in this casino about customer support which was too cooperative. May be now new management policies are not according to player's mind that's why some are against the casino. The minimum deposit in this is somewhat high $35.
3.6 / 5
This casino gets major props from me for being one of the few RTG/SpinLogic casinos out there that actually allows a player to use a deposit bonus coupon that allows a player to play both slots AND table games!!!! Winnings requested to be paid out via Bitcoin can expect payments within 72 business day hours.
This casino gets major props from me for being one of the few RTG/SpinLogic casinos out there that actually allows a player to use a deposit bonus coupon that allows a player to play both slots AND table games!!!! Winnings requested to be paid out via Bitcoin can expect payments within 72 business day hours. (Sometimes sooner, but definitely not instant and more than 24 hours minimum).
Read more4.4 / 5
Highly recommend. Deposit and withdraw are simple and customer service is top notch
2.4 / 5
TerribleThis casino sucks really bad that’s why they got blacklisted laugh out loud don’t casino
1.3 / 5
Gotta love that laggggggggg these people will rip you a new one. Runaway!!!!!!!! I mean it runnnnnnn!!!!
3.3 / 5
This casino is pretty standard, nothing special in my opinion. It has the same games most other sites have but it's still an option if you are interested in playing for entertainment. Go to the site and check it out.
3.2 / 5
3 Stars: The customer support at this casino is unresponsive and unhelpful. The game selection is limited, and the payouts are unreliable. I would not recommend this casino.
Lucky red casino was okay to play but my withdraw literally took 7 months to process. I came up with every reason in the book not to process it and then finally after about seven months and no more excuses they processed it I won’t be playing there again