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Neosurf vs. Neteller Casinos


Neosurf vs. Neteller Casinos

Handling your finances is not the same ‘under-the-mattress’ ordeal it was a century ago, even though some might yearn for those good old days. Still, with the rise in regulations, economic power, industry and technology, financial matters went from coin purses, to banks, and ultimately, to the secure payment processing channels on the world wide web.


... people have a range of options when choosing how to store, save, or spend their hard-earned money. Arguably so, the plastic credit and debit cards issued by respective banks are still holding their ground, mostly due to their versatility. After all, it solved both cashless payments and at the same time managed to fit into a new online payment processing model.

Still, as the industry progressed...

... customers kept looking for the next big thing, with all the better features. No matter whether it was the fee charges, security of funds or processing time, a growing need for new and more innovative payment methods prompted the rise of online payment processing services.

These are available in different formats, some functioning as simple transfer facilitators, while others offer a fully fledged storage and payment solution. Others, yet, provide a prepaid voucher or any other payment gateway solution they have developed.

Either way...

... this leaves the market much more diverse and vibrant than a decade ago, with customer satisfaction expected to go up proportionately to it. However, not every payment solution is fit for a user’s particular needs, which is why often times people end up having a bad experience with the wrong service just because they failed to catch the key features before choosing it.

In this line of thought...

... e-wallet online banking methods have definitely gained the most popularity, with numerous online casino players, online shoppers and users alike choosing them for their everyday transactions. Over time, some of these e-wallet brands have become more prominent than others, but with new ones springing up by the hour, it can get rather hard for an interested user to distinguish between the good and scams.

Neosurf and Neteller are long standing brands, boasting over a decade each in the competitive e-wallet market. Skrill, for example, Trustly, as well as Payz are just as worthy competitors, as well as the pioneering PayPal that has managed to retain its prominence since the earliest days of online payments. Regardless whether you are dwelling on the choice between these two brands of e-wallets, or would simply like to learn about how they perform for the sake of comparing them to their competitors, an overview of their functionality is more than helpful.

Payment Methods Comparation

Paypal Neteller
Payment method name Neosurf NETELLER
Available accounts 1 account 1 account (1;2;3;4;N/A different currency accounts)
One time signup bonus - n/a
Account management fees Free free
Account unused - unused for 12 months: 5.00 USD (or equivalent) /month
Exchange fees (FX) 2% (3% for the currency ZLOTY) 3,99% (3.79%; 3,19%; 2,79%; 2,39%; 1.29%)
p2p Money transfer
Send money p2p - 1.45%, minimum 0.50 USD (1.45% money transfer fee with min. of 0.50USD for Bronze, free of charge for Silver, Gold, Platinum and Diamond)
Receive money p2p - free
Deposit fees
Bank transfer Free 2.5%
Instant bank transfer n/a 2.5%
Credit card Free 2.5%
Withdraw fees
Bank transfer 1.5% 10 USD
Cheque n/a N/A
Prepaid card at the ATM Fee varies dependent on ATM bank 1.75% (1.75%; 1.75%; $6; $6; $6)
To merchant site Free free
PrePaid Card n/a Net+ Prepaid MasterCard (Net+ card is only available to residents of authorized European Economic Area (EEA) countries)
Requirements to order n/a n/a
Fee to order n/a 10 EUR
Membership n/a n/a
Costs for cash withdrawals at the ATM n/a n/a
ATM transaction decline fee n/a n/a
Costs at points of sale n/a free
Stop payment fee for preauthorized n/a n/a
Online bank statement n/a free
New PIN n/a n/a
New prepaid card n/a 10 EUR
Cash withdrawal at ATM limits/24h n/a 1,000 USD (1,000; 1,000; 3,300; 3,300; 3,300)
Points of sale limits/24h n/a 2,250 EUR
Delivery time n/a 2 -10 business days
Validation n/a 3 years
Cashback and promotions
Promotions n/a none (regular low-prize draws)
Additional bonus-programs n/a n/a
Two Factor Authentication n/a Two-step Authentication
Fee to order n/a free app
Delivery time n/a right after app installation is completed
Money-back guarantee in case of fraud n/a for all NETELLER users
Link to Terms & Conditions Visit Visit

About Neosurf

Originally established...

... as a French company in Paris, Neosurf managed to spread in use and popularity all over the world. It first started operations back in 2004, when it was focused on servicing the home market. Nevertheless, with the growth in demand, Neosurf is nowadays available as a payment option in African, American and Asian countries as well as all over Europe.

Part of its success is largely due to the nature of the service, set out to function as an internet prepaid voucher payment method. Add the convenience to this widely accessible service, and there’s the recipe for success.

About Neteller

When it comes to the matter of pioneers...

... in this line of work, Neteller is right behind PayPal, with the company’s initial office established in the distant 1999. From the start, its goal was to provide users with an alternative, yet equally convenient solution to the traditional, standard banking methods.

Today, Neteller is a licensed and regulated e-wallet brand owned by the giant Paysafe Group Limited, along with a range of similar services. It consistently provides top-notch service, and further builds upon the know-how of partnering brands, bringing experience and innovation together.

Neosurf vs. Neteller

Evidently so, online players or shoppers alike dwelling on the choice between Neosurf and Neteller will definitely need some guidance down the line. With both services keeping up with the latest in payment processing technology, and at the same time maintaining integrity and reliability, a closer look into their features is the only way to come to a sound decision that will fit all your online banking needs.

User Accounts

Since each of these e-wallet services offers a different way of storing funds and processing payments, an overview of both models is a good introduction to the type of user experience they offer.


Interested users of the Neosurf payment service must be aware of the fact that the service has persisted operating on the model of a prepaid voucher card. Hence, there is no formal account that you need to register for, but rather finding a sales point where you can purchase the card in the desired amount, and make payments with it simply through the unique code written on it.

Surely, more recently...

... Neosurf additionally started offering the service MyNeosurf, as an online way for interested users to purchase and receive their voucher, with the specific value, and use it for online purchases straight from there. Either way you choose to go, or even with both solutions, it is important to remember that users do not necessarily create specific accounts for paying with Neosurf, so they are safe from sharing personal and banking information. Only for those opting for the online solution would such a requirement be mandatory, since they would need to use some method of payment to buy their voucher.

The value of the card...

... can range from €10 to €250, or the equivalent amount in the currency you have paid for. Should you, however, need to make a payment in a different currency later on, you will be subject to a 2% fee (3% for the ZLOTY currency only). A maintenance fee is also present – 6 months of card inactivity result in a €2 monthly charge.


Neteller, on the other hand...

... offers two types of accounts to all interested users – both personal and business. And while online casino players and e-shoppers are most likely to be interested in the former, it also helps to know that both are available free of charge.

The limit per individual is one account, but you can choose up to 4 currencies to link them to it, and with 22 in total, there is quite enough variety to suit your foreign exchange needs. Should you, however, end up paying or withdrawing funds in a currency other than your chosen ones, the current exchange rate applies along with a regular 3.99% fee. Still, as you progress up the Neteller VIP Loyalty program, as explained below, you could reach charges as low as 1%.


...have the last word on the matter when it comes to Neteller accounts; nowadays, the e-wallet allows users to buy, sell and send tokens like Bitcoin, Bitcoin Cash, EOS, Ether, Ethereum Classic, Litecoin, XRP and 0x. Transactions come at a 1.50% fee charge when done using USD or EUR, or 3.00% with any other fiat currency.

On a final note, Neteller accounts also come with a maintenance fee of USD 5.00 if your account is dormant for 12 months or more.

Payments, Deposits & Withdrawals

Since this is what you’ll be using your e-wallet the most, it is important that you pay attention to all details. The only thing better is trying it out first hand, with a small amount of funds, just to get the feel of each service, and decide on your choice based on experience. For all those looking to learn some more beforehand, depositing, withdrawing from and paying with your e-wallet account are the key points you should be looking into.



... Neosurf’s nature of a prepaid voucher says it all – users don’t have to go through depositing processes in order to fund an account. Just head to their official retail location or one of the Authorized Resellers (NARs) and get your card in the wanted amount.

Should you opt for the MyNeosurf solution, you will need to choose a bank method and pay for the credit you would get in your card, which is the closest you’ll come to making deposits with Neosurf.

Withdrawing from it seems to be theoretically possible, as claimed on the official website, but so far, no online casino operator has listed Neosurf as a cashout option specifically.


Neteller is undoubtedly the all-in-one solution. Users can choose to store funds on the Neteller e-wallet account through a myriad of banking methods. Anything from a bank account, Visa, MasterCard, Bitcoin wallet, or other e-wallets such as Trustly, GiroPay, iDeal, Klarna online payment services, Nordea, Paysafecard and even Neosurf itself can be used to store funds to your Neteller account, at a constant 2.5% fee charge.

Alternatively, withdrawals...

... are available through much scarcer options, and for those looking to cash out the funds from their Neteller account, doing it to their bank account seems to be a good choice, especially with a US$ 10.00 flat fee. Member wire transfer costs US$ 12.75, while a money transfer service will perform the operation for 1.45% of the amount, starting from a minimum US$ 0.50. Bear in mind that withdrawals from member sites, such as cashing out online casino winnings or getting refunds from e-commerce platforms, are completely free of charge.


The matter of security is up on the list of priorities right next to payment processing functionality. It can make or break your online gambling or shopping experience, especially if your personal information gets into the wrong hands along with your funds. That’s why it’s advisable to check out the different ways these services address the matter, and choose the one closest to your preferences.


Neosurf is compliant with the Electronic Money Regulations 2011 and currently functions as an Authorized Electronic Money Institution. With a license to operate issued by the UK Financial Conduct Authority, the service is already proven safe and reliable. And with the fact that transactions are not linked to any personal information but a unique 10-character alphanumeric code makes Neosurf all the safer.


The service is authorized and licensed by the UK Financial Conduct Authority, as well as recognized as compliant to all major international online banking standards. What is more, aside from maintaining regulation compliance, Neteller has also taken to bringing their users closer in charge of their own safety. Thus, the service additionally offers a dual-factor authentication option, employing a one-time-use code sent to a linked device just to confirm the identity of the person handling the e-wallet account.

Secure ID...

... was also added as an option – it is a 6-digit code uniquely attributed to each account. Account holders are not to share it with other people, and would employ it when confirming all key procedures in their account (logins, payments, purchases, schedules and more).

Physical Card Availability

As mentioned at the beginning, plastic cards have been the reigning cashless banking method ever since they came to exist. While e-wallets and other online services, even cryptocurrencies, are poised to take over the lead, the fact that most of them end up issuing a plastic card themselves speaks to the point.


There isn’t much to be said on the matter when it comes to Neosurf, since it is an actual prepaid card already. Some may not get the card if they opt for the MyNeosurf option, but they would still receive the details normally presented on the surface – holder, expiration, as well as the crucial 10-character code.

Net+ Prepaid MasterCard

In collaboration with...

... the leading credit card processing company MasterCard, Neteller recently issued their own plastic card in order to stay competitive in a constantly changing market. After all, as much as trends are moving forward, they are also grasping onto proven reliable standards, physical plastic cards included.

The Net+ Prepaid MasterCard...

... is available for free, and will reach your address in 2-10 business days for a single US$ 10 handling fee. Speaking of fees, the currency conversion charge is the same – 3.99%, although you may experience different limits regarding the amount you can transfer using the card (at ATMs, POSs, merchant sites) depending on your user status.

Additionally, bear in mind that up to 5 Net+ Virtual Prepaid MasterCard accounts can be linked to the single card, and each following one at a charge of USD 3.00/EUR 2.5/GBP 2.00.

User Benefits

Neteller’s user reward program was already mentioned, but even if it weren’t, most online players and shoppers nowadays would still expect to get some advantage for choosing one service over another. These benefits are much alike the online casino bonuses /top-casino-bonuses/, promos and loyalty rewards offered by the operators, working to award users without many complications attached.


Neosurf’s dedicated loyalty program is known as NeoMiles – a points program that allows card holders to accumulate points for each transaction they perform using the voucher. It may not feature an elaborate structure of ranks, but it still offers its users a special gift shop with numerous items available for purchase using discounts and said points.


Alternatively, Neteller does feature the type of tiered VIP Loyalty program referred to, and it distinguishes between Bronze, Silver, Gold, Platinum and Diamond ranks. To reach each of these, users need to reach a set annual transaction amount threshold - $10,000/$50,000/$100,000/$500,000/$2,000,000 respectively. Each of these ranks comes with plenty of bonuses, advantages and rewards attached, as well as lower fees and more dedicated personalized services.

To conclude...

... when it comes down to two reputable brands such as Neosurf and Neteller, players and users alike are hardly at risk of making a mistake. Still, what fits one may not work as well for the other, which is why this overview of their key details and features is bound to help resolve this dilemma, or even help you determine a third online banking option.

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Written by: Shelly Schiff