Last Updated: October 30, 2017
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Sun Palace Casino VISIT CASINO
Sun Palace Casino has been in business since 2002, and is one of the better Costa Rica based operators that you will find. Its parent company Mainstreet Vegas Group has put out a series of excellent online casinos, including Slots Plus, Las Vegas USA Casino, and Vegas Casino Online. For the past decade Sun Palace has been lauded for being reliable in paying players and offering a wide assortment of payment processing options for American customers.
|Min Deposit||$5(Neteller/Gift Cards)/$20 (Credit/Debit Cards)|
|Min Withdrawal||$10 (Neteller)/$100 (Money Order/ACH)|
|Cashout Time||Withdrawals can take up to 2 weeks to be processed|
|Cashout Limit||$2,000 (Player Class: Regular)/$5,000 (Player Calss: Diamond) Weekly|
|Mobile||Android, iPhone, iPad|
Sun Palace Casino Screenshots
Sun Palace Casino is powered by Realtime Gaming, which features dozens of games including slots, table games, video poker, and more. Production values for slots are a bit lacking, but table and video poker games both look and play just fine.
Sun Palace Casino Blackjack (Realtime Gaming)Expand
|Game||BJ Pays||Soft 17||Double||Re split aces||Surr-ender||Return||Total Decks|
|Perfect Pairs Blackjack||1.5||Hit||Any 2||No||No||99.46%||6|
|Match Play 21||1.5||Hit||Any 2||Yes||Yes||99.27%||6|
|Face Up 21||1.0||Hit||9 to 11||No||No||99.25%||6|
|Super 21||1.0||Hit||Any 2||No||Yes||98.94%||6|
Sun Palace Casino Video Poker (Realtime Gaming)
|Aces & Eights||Yes||8-5-4-3-2-1||99.78%|
|Jacks or Better||Yes||9-6||99.54%|
|Bonus Deuces Wild||Yes||9-4-4-3-1-1||99.45%|
|Double Double Jackpot||Yes||160-160-160-80-50-9-6-5-3-1-1||99.36%|
|Sevens Wild (multi-play)||Yes||25-15-10-5-3-2-2-1||99.16%|
|Pick 'Em Poker||Yes||239.8-100-18-15-11-5-3-2||99.11%|
|Loose Deuces (multi-play)||Yes||25-15-5-4-3-2-2-1||99.07%|
|Bonus Deuces Wild (multi-play)||Yes||8-4-4-3-1-1||99.06%|
|Double Jackpot (multi-play)||Yes||140-70-70-35-20-8-5-4-3-2-1||98.99%|
|Double Double Bonus (multi-play)||Yes||400-50-9-6||98.98%|
|Double Double Bonus||Yes||400-50-9-6||98.98%|
|Double Double Jackpot (multi-play)||Yes||150-150-150-80-50-9-6-5-3-1-1||98.95%|
|Deuces Wild (multi-play)||Yes||25-15-9-4-4-3-2-1||98.91%|
|Aces & Eights (multi-play)||Yes||7-5-4-3-2-1||98.63%|
|Double Bonus (multi-play)||Yes||40-10-7-5-3-1-1||98.57%|
|Joker Poker (multi-play)||Yes||150-80-50-20-6-5-3-2-1-1||98.51%|
|Bonus Poker Deluxe||Yes||50-80-8-6-4||98.49%|
|Bonus Poker Deluxe (multi-play)||Yes||50-80-8-6-4||98.49%|
|All American (multi-play)||Yes||30-8-8-8-3-1-1||98.49%|
|Jacks or Better (multi-play)||Yes||8-5||97.29%|
Sun Palace Casino is also home to 24 other games listed below:
Responsible Gambling, Customer Support & Security
As I routinely do, I checked to see if Sun Palace Casino offers information on responsible gaming. Unfortunately, I didn’t find any information on the topic, which is a shame as problem gambling is a serious problem affecting the online gaming world. Moving forward I’d like to see Sun Palace create a page on the topic, giving players much needed guidance.
Customer support at Sun Palace Casino is provided through live chat and email 24 hours a day. The staff was able to respond to me in roughly 45 seconds, and the problem I feigned was “resolved” within three minutes total.
Terms and Conditions, Banking.
Looking through the terms and conditions at Sun Palace Casino, there does not appear to be anything out of the ordinary or unfair in regard to how they conduct their business.
The banking system at Sun Palace Casino is a bit limited but decent, although recently there have been reports of payment delays.
Depositing and Withdrawing when in the US
Would this be anything like the House of the Rising Sun? Regardless of why they named it that, this casino scores a respectable 4.1 out of 5 among LCB Users. It’s licensed in Costa Rica, which is essentially like having no license at all, but apparently they have done the players fair over the years anyway.
The minimum deposit is $5 via Neteller or Gift Cards, and the minimum withdrawal with Neteller is $10. Credit and Debit card users are in for a different experience with a minimum deposit of $20 and a minimum withdrawal of $100. Again, that is just on the threshold that will not cause this casino to auto-fail, but we do take notice that the minimum withdrawal is 5x the deposit.
They are pretty straight up in saying that withdrawals may take up to a total of two weeks without any gimmicky language separating the process out. I’ll give them credit for that. What I won’t give them credit for is that this is another casino that thinks being paid in a timely manner should be a privilege rather than a right, so lower-tier players are subject to maximum withdrawal requests of $2,000 while higher-tier players may request $5,000.
- High Rollers Grade: F
- Low Rollers Grade: D
We’re going to go ahead and give them an F for high rollers because being paid in a timely fashion is not a perk and this casino should stop treating money won by a player as if it still belongs to them. If they want to have a maximum withdrawal of 5k, then that should be for everyone. Also, if a player hits a bankroll of 20k, should that player then have to wait 20 weeks (almost five months) to receive all his money? We say no.
Banking options at Sun Palace Casino
In addition to the plethora of table and video poker games, there are dozens of slots to be played at Sun Palace Casino. The games are ones you will see at any other RTG powered casino, but can still be entertaining nonetheless. Games vary from modern 5-reel video slots to classic 3-reeel machines, and mix in a variety of themes. Several progressive jackpots are attached to these games, allowing players the chance to cash in on some big prizes.
Comp Point Program
Sun Palace Casino rewards players with a comp program that awards points based on the amount of money wagered. These points add up with every dollar played and can eventually be redeemed for real money. Players redeeming more than $200 in comp points in a month’s time will earn an extra bonus, which is also paid out in cash.
Below are the following bonuses being offered at Sun Palace Casino.
Percentage play-through by game:
- 2% for Other Blackjack and Video Poker.
- 1% for Parlor Games.
Note: Maximum cash out $2,000.Minimum deposit: $20. Only the following games count towards the wagering requirements of the bonus: some Real Video Slots, some Slots, Keno and Scratch Cards.
Sun Palace Casino is licensed in Costa Rica, which really doesn't mean much in terms of accountability, as Costa Rica's online gaming licensing system has proven to be little more than a piece of paper over the years.
Countries not supported
Although Sun Palace Casino is accessible by quite a few countries, players are not accepted from the following countries: Bosnia And Herzegovina, Costa Rica, Spain, Morocco, Malaysia, Netherlands, Serbia, and Russian Federation.
In addition to table games, video poker, and slots, Sun Palace Casino also offers keno and scratch card games to their customers.
Sun Palace Casino has established itself as one of the best Costa Rica based casinos. As of right now, there are currently no known issues in regards to how Sun Palace conducts their gaming operations.
Wizard Endorsement Status
Sun Palace Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Sun Palace Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we're very confident you won't ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.Visit Sun Palace Casino >