Responsible Gambling, Customer Support & Security
In what we consider to be an oversight on the part of Las Vegas USA, the casino does not address responsible gaming at all, which doesn't look good on the site, as it appears they are overlooking their player's welfare, and we urge them to resolve this.
Customer support is available around the clock through email and live chat. The reps are quick to respond, and were able to answer my question within a few seconds.
Security is handled through 128-bit SSL encryption technology, which effectively scrambles your information and keeps it out of the hands of criminals.
Terms and Conditions, Banking
Looking through the terms and conditions, there is nothing that stands out as being predatory or unfair toward players.
The banking system at Las Vegas USA is decent, allowing players to deposit and withdraw via credit card, Neteller, or electronic money order. The withdrawal methods are through check, money wire, bank wire, and Neteller. One thing I really liked here was the lack of casino fees associated with any of the methods.
Banking options at Las Vegas USA Casino
Slots
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There are numerous video slots and a limited library of classic games available at Las Vegas USA Casino, and players can access these games via desktop or mobile device. There are also classic slots available, although their numbers are much lower than the video slots. Players can also win progressive jackpots, which range in value from a few hundreds to up to a million dollars.
Comp Point Program
For every $10 bet in most games the player earns one comp point. The rate is $15 per point in blackjack and video poker games. 100 comp points may be redeemed for $1. This equates to a free play rate of 0.1%, except for blackjack and video poker games is is 0.067%.
There is also a monthly bonus according to the number of comp point redeemed the previous month. This reward is as follows:
Monthly Comp Point Bonus
| Level |
Comps Redeemed |
Bonus |
| I |
$200-$499 |
$25 |
| II |
$500-$999 |
$50 |
| III |
$1,000+ |
$75 |
My Experience
I first played at Las Vegas USA years ago, probably in the early zeros decade. However the software was on a computer I long since got rid of so I downloaded it again. Then my attempts to log into my long-dormant account were rebuffed. I then used the online chat feature on the web site as was told that the account had been terminated due to inactivity.
That was good news, as it allowed me to do the "new player" bonus again. I had the usual difficulty with my credit cards, which were both declined. So I asked support for advice. They recommended I use an MST gift card. I was not sure what that was but followed their advice to buy a gift card at a totally unrelated business. In this case, one that sold coffee and other products from Costa Rica. This $500 purchase was accepted. I then informed the casino of my gift card number and within minutes I had $1,250 in my account — the original $500 plus a 150% bonus.
I then set about playing Jacks or Better at $25 a hand. My strategy was to hopefully hit a royal before busting out and then grind through the play requirement. According to my simulations I would have a 13.45% chance of surviving the 90x play requirement and my expected win, including the many times I would bust out, would be 42.92 bets, or $1,073. Not a bad return for a $500 investment!
As was to be expected, I eventually busted out. However, my philosophy is "It isn't whether you win or lose, but whether or not you had a good bet." Actually in this case I'm a bit angry at myself as I should have been playing 8/5 Aces & Eights, which has a higher return at 99.78%. Foolishly, I didn't check all the pay tables until after I played.
Licence Information
The Las Vegas USA casino is licensed in Costa Rica and audited by CDS. They say monthly audits are preformed to ensure the game returns are within statistical norms, but they reports are evidently not available to the public.
More information is available at Fair Play page.
Countries not supported
Las Vegas USA Casino does not accept players from the following countries: Bosnia and Herzegovina, Costa Rica, Malaysia, Michigan, Morocco, Netherlands, Ontario, Russia, Serbia and Singapore.
Player Issues
There are currently no known player issues pertaining to how Las Vegas USA Casino conducts its gaming operations.
Wizard Endorsement Status
Las Vegas USA Casino has not earned endorsement from the Wizard of Odds.
Las Vegas USA Casino Screenshots
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Comments: 193
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User reviews marked with this logo are syndicated from LCB.org
4.5 / 5
I really like to play here. Payout can be slower but has improved significantly this year.
2.5 / 5
OKI did play here and might have used a few of the free promos that is not allowed . You must deposit between promos just so u know. I had fun with the freebie and the games were not that hard to play. Sometimes glitches can throw u off but not at this casino. Easy sailing.
3.9 / 5
Liked ItCoupon was easy to claim. Email verification on sign up which saved a lot of hassle. It's your average rival slot based casino without all the much around of signing up. Super simple and quick. Max bet for wager is high too which is great
3 / 5
The size is pretty decent layout and my deposit seemed to last me for quite a while. I didn’t come out on top although he came close. The Slots seem fair and it doesn’t seem rigged at all so I’m gonna have to put this on my list of casinos. I’m gonna return to
5 / 5
AwesomeI have been a player for Many years at Las Vegas USA casino. They have been very good!! I have made several withdrawels and without hassle...I would highly recommend them!
5 / 5
AwesomeThey have locked me out of my account 😔 and will not respond to me as to what terms l violated or what l did wrong....l do not understand. Honestly being a player so many years n for this to happen is hurtful😕
This one was okay it had some of the games I loved.. if you’re looking for a laid back online casino this it it.
1.2 / 5
DislikeI was just looking through the low deposit casinos to try and this one was first on the list. After completing the sign up and waiting on support they informed me that they do not offer a $5 deposit at this time.
3 / 5
Liked ItGreat game will definitely play again, easy to navigate great selection of games
0.4 / 5
the games are so fun and chances to win are very low. Now i have to deposit just to play again.
3.4 / 5
OKThe free $20 you get for signing up goes really fast if you arent careful. Mine was gone in literally less than 5 minutes. But the layout and everything seems fine.