Responsible Gambling, Customer Support & Security
The operator provides a safe gaming environment and supports responsible online gambling. While only a small number of gamblers experience serious gaming problems, it's crucial for all visitors and casino players to be aware that excessive gaming is considered problematic behavior and needs to be addressed immediately.
Players are advised and encouraged to use available features such as deposit and loss limits, as well as other responsible gaming tools, to help them maintain control of their casino habits. Of course, members who wish to limit their access to Helmi for a certain period and activate the self-exclusion may easily do so.
The players have the option to activate the self-exclusion through the player's dashboard and the 'Block Account' tab. They can activate a one-day, one-week, or one-month block. To disable an account for a longer time period, players need to reach out to the customer support team from their registered email address.
Customer support is provided in English and Finnish. Professionally trained agents are at your disposal via email and online chat, while phone support is not included in the customer care services.
The casino's user-friendly website also comes with a valuable FAQ section. In case you have a general gaming question, do not skip reviewing it. The FAQ page ensures that players can easily access answers to commonly asked questions, providing quick assistance.
Well-informed internet users, including online casino players, are cautious when it comes to the safety of their financial and personal data. Logically, they prioritize licensed websites that employ robust security measures. Helmi Casino is one of them.
The internet security and protection of players' data comes high on the operator’s priority list. The safety of sensitive data and secure financial transactions are guaranteed by applying the SSL encryption protocol, which is the iGaming industry safety standard.
Terms and Conditions, Banking
The Terms and Conditions document is concise and straightforward, providing clear guidelines on important procedures such as making deposits and withdrawals, responsible gambling policies, bonus terms and wagering requirements, and more. Make sure you get familiar with important casino rules such as:
- The casino may request verification documents at any time, including proof of address, proof of payments, or any other additional documents needed. The casino reserves the right to cancel the account of any player who fails to complete the verification process.
- Gamblers need to use the Pay N’ Play option when registering a new account.
- The operator has the right to refuse to register a new and to close any already existing account at its sole discretion.
- All accounts need to be validated before making a withdrawal request.
- The casino has the right to divide larger winnings into monthly installments.
- Minimum deposit and minimum withdrawal limits are a bit higher than the industry standard.
- Excellent cashout limits.
Payment options available at Helmi Casino include e-wallets commonly used in Finland and direct bank transfers through the several gateways onsite. Keep in mind that at the time of writing this review, this gaming brand did not support cryptocurrency payments.
The absence of cryptocurrency banking methods can be considered a downside for gamblers who are seeking an alternative to traditional payment options, and for that reason we believe that the operator may include this option in the future.
Banking options at HelmiCasino
Slots
Online slots are the absolute rulers of the iGaming landscape and we doubt any other game type can beat the popularity of slot games in the years to come. Slots offer fun and excitement, captivating gamblers with their amazing themes, attractive graphics, and inviting reward systems.
Helmi Casino included in its game collection titles designed by some of the best studios out there. The slot section brings top-rated online casino games that will keep even the most demanding punters busy for hours. The games come with various reel setups and attractive themes as well as engaging rewards and bonuses including scatters, wilds, multipliers and more.
From classic fruit games to modern video slots, gamblers can choose titles suitable for all preferences and experience levels.
Here are some of the recommended video slot titles: Mercy of the Gods, Mega Moolah, Absolootly Mad Mega Moolah, Immortal Romance Mega Moolah, Wanted Dead or a Wild, Midnight Marauder, Funk Master, Boilin' Pots, Azticons Chaos Clusters, The Great Stick-up, Out of the Ice, Monkey Pop, Alchemy, Fire Strike 2, Spirit of Adventure and more.
Jackpots are also part of the casino’s slot library so make sure you check out this category as well. Some of the featured games are: Dragon's Luck Power Reels, Lucky Little Devil, Aztec Spins, Zeus Lightning Power Reels, Diamond Blitz…
Comp Point Program
Casino loyalty programs create a sense of value and appreciation among players and we always like seeing when an operator rewards active customers by offering them a loyalty scheme.
Helmi Casino does offer a loyalty program, but it is “invite-only” and reserved for high rollers. They will receive bonuses and exclusive rewards for playing their favorite games.
So if you become an active player at this online gambling place, keep an eye on your email or SMS, since you may be sent an invitation for the casino’s club of the very important players!
But, what’s in there for other active players? Let’s check out together what promotions and bonuses they can expect here!
Countries not supported
HelmiCasino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Wizard Endorsement Status
HelmiCasino has not earned endorsement from the Wizard of Odds.
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