Responsible Gambling, Customer Support & Security
Responsible gaming has its own page on the Roaring 21 Casino website, with players given access to information on identifying and fighting addiction behavior. There are also cool off periods, deposit limits, and self-exclusion policies in place, all of which are good things.
Customer support is available through live chat, telephone, and email. I interacted with the staff using the chat function and found the help to be, well, helpful. The team responded quickly to requests for assistance and were able to give me answers to my basic questions. If you’ve interacted with a decent online casino in the past, you’ll know what to expect here.
Security is addressed using 128-bit SSL encryption, which is the industry standard for ensuring safe transmission of your personal and financial information. We highly recommend only playing at casinos that use this security feature, as it means you’re protected.
Terms and Conditions, Banking
Looking through the terms and conditions at Roaring 21, we cannot find any verbiage that’s unfair or predatory toward players.
The banking system at Roaring 21 is very decent for an American-friendly casino. The site accepts deposits and withdrawals using credit card, bank wire, eWallets, and Bitcoin. There is a 24 hour hold time on winnings, but Bitcoin is paid out shortly thereafter. Other methods take a bit longer due to how they process funds. There is a $4,000 weekly withdrawal limit in place.
Banking options at Roaring 21 Casino
Slots
|

There is a large slot library at Roaring 21, which is comprised of RTG classic and video slots. These games have a bunch of different themes and bonuses, and many games have small progressive jackpots that can be won. Players looking to gamble on the go will find dozens of mobile slots from RTG on offer.
Comp Point Program
Roaring 21 Casino has the standard RTG comp program in place, wherein you earn 1 point for every $10 wagered. Players accumulating 100 points ($1,000 wagered) get $1 cash back at the casino. Rates for VIP tiers add up faster.
Licence Information
Roaring 21 Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Roaring 21 Casino does not accept players from the following countries: Afghanistan, Australia, Belarus, Bosnia and Herzegovina, Burundi, Central African Republic, Congo Democratic Republic, Costa Rica, Cuba, Curacao, Ethiopia, France, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Israel, Korea, Democratic People's Republic of, Libya, Mali, Michigan, Myanmar, Nigeria, Ontario, Poland, Reunion, Russia, Somalia, Sudan, Syria, Ukraine, United Kingdom, Venezuela, Yemen and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how Roaring 21 Casino conducts their gaming operations.
Wizard Endorsement Status
Roaring 21 Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Roaring 21 Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
Roaring 21 Casino Screenshots
You have successfully logged in!
Please check your email and follow the link we sent you to complete your registration.
|
Comments: 84
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
0.9 / 5
DislikeNone of the no-deposit bonuses are working, but I keep getting suggestions for only-deposit bonuses.
5 / 5
AwesomeHi, thanks for your message. Unfortunately no deposit bonuses are not available in the EU. This is why you are offered the generous deposit offers. Good luck!
3.1 / 5
I have played here on and off for the past five years. It seems to be good some days, and very tight on other days. I would play here more often if support on chat would give more free play when I inquire. Often it seems like support has the same responses, sometimes word for word.
5 / 5
AwesomeHi Randip100, thanks for your support. I just wanted to address a couple of the bits you mention to help bring some clarity to the situation. On the support comment, we have both bot based support and 24 hour, 7 day a week live help.
Hi Randip100, thanks for your support. I just wanted to address a couple of the bits you mention to help bring some clarity to the situation. On the support comment, we have both bot based support and 24 hour, 7 day a week live help. With the bot support, you'll likely get a repeat of answers, if the same or similar question is asked. On the live chat, actual human, they do use pre-built lines to questions that are asked regularly. This is just to speed up their responses to you, our customer, and help deliver solid support to others in an acceptable time frame. It's not that they don't care, but the question is likely asked a lot, and the answer typed a lot in return. Regards to the free money point, we understand you completely. However, free money/no deposit bonuses are issued to our players on a case by case basis. Depending on what your account id doind a the time of requesting can have different outcomes if you get a bonus or not. Looking at your account, I see that you've had $1,457 more in bonus money (non-cash) than you have made in deposits, so we are/have been issuing you bonuses, but maybe no deposits offers are limited right now. Hopefully you get lucky on the reels soon, I see you like our Slot games.
Read more2.4 / 5
this used to be my favorite online casino platfrom during covid, I'd win often and big, but was new to crypto and impatient so only cashed out later and smaller amounts, however the last few years i haven't been able to hit any wins, and deposited frequently. Other options out there.
5 / 5
AwesomeHi Peter, I'm sorry to hear you've not had much luck in the win department. I'd be more than happy to ask our team to review your account and see if there is anything that we can do for you.
Hi Peter, I'm sorry to hear you've not had much luck in the win department. I'd be more than happy to ask our team to review your account and see if there is anything that we can do for you. Either send me your username/email at Roaring 21 directly or get in touch with our 24/7 CS team and we'll gladly take a look for you. I have an idea, but I'd rather you confirm it first. Many thanks.
Read more4 / 5
Roaring 21 along with the other casino sister sites of the brand are actually pretty great for RTG casinos. Although the playthrough on one of their 300% + match bonuses might be really high, the fact that there is not max cashout on any of their match bonuses is awesome to me.
Roaring 21 along with the other casino sister sites of the brand are actually pretty great for RTG casinos. Although the playthrough on one of their 300% + match bonuses might be really high, the fact that there is not max cashout on any of their match bonuses is awesome to me. These days you really have to read the bonus terms and conditions because most sites are now limiting cashouts. Even sites that I have played for years have started hiding max cashout regulations in the bonus terms. This to me is a deal breaker!!
Read more1.7 / 5
Terriblewont ever play here again thats for sure over 40 dollars and couldnt get one win worth a dollar just lose 99 percent of the spins not for me i dont like casinos like this live and learn and move on.
5 / 5
AwesomeHi matt65557, sorry to hear you feel like you've had a bad experience. I found two accounts for you at Roaring 21, both have claimed no deposit bonuses. I see the second and most recent account, you used the $40 bonus. You played $39.62 of the bonus, leaving a small balance in play and made $77.20 in bets.
Hi matt65557, sorry to hear you feel like you've had a bad experience. I found two accounts for you at Roaring 21, both have claimed no deposit bonuses. I see the second and most recent account, you used the $40 bonus. You played $39.62 of the bonus, leaving a small balance in play and made $77.20 in bets. So there were wins, just no jackpots hit on his occasion from your no deposit bonus. Maybe you were just unlucky this time? Don't forget with free bonuses, you win amounts are capped, so if you're looking for a big pay day, it's better to play with real money as they have no max cashout applied! However, only play with what is affordable.
Read moreTheir selection of popular games is great, and the verification process is straight forward.
1 / 5
LCB25FC no-deposit bonus code was not honored was told invalid code
5 / 5
AwesomeHi 4EverSmoKen, this code is currently live but requires that you make at least $50 in deposits, in the last 30 days to activate it.
Hi 4EverSmoKen, this code is currently live but requires that you make at least $50 in deposits, in the last 30 days to activate it. The terms for the code are as follows... Terms and Conditions: $10 Maximum Bet 40x Wagering Slots Only $200 Max Cashout 1x Redeemable Per Month For players that made at least $50 deposit in the last 30 days. I hope this helps?
Read more4 / 5
Liked ItI am going to be honest, I liked the casino and the min. Deposit amt. I didn't care for the payout time being of 7 to 10business days even using crypto.
I am going to be honest, I liked the casino and the min. Deposit amt. I didn't care for the payout time being of 7 to 10business days even using crypto. And when I had cashed out and been 8 days I emailed questions on support and while 98% of chat reps were extremely awesome and nice, Paul didn't care for my emails wanting to know why my payout was taking long. I deposited several times a day near daily also in sister sites, Paul emailed me that I was not a type of the persons they prefer to be depositer/player in this casino and therefore they'd go ahead and honor my pending cashout but then I'd not be welcome there, so he also closed my accts at all sister sites also (spinfinity, roaring21 and the other 2 I forget the names as they aren't all that remarkable) so be sure you their "type"
Read more5 / 5
AwesomeHi eimajjamie, I love that you had a great time at our casino and experience some of the best customer support out there. However, I'd like to address further the issue you've had with Paul. This doesn't sound like our Paul, nor does it sound like something we'd say.
Hi eimajjamie, I love that you had a great time at our casino and experience some of the best customer support out there. However, I'd like to address further the issue you've had with Paul. This doesn't sound like our Paul, nor does it sound like something we'd say. Everyone is welcome at our brands and we don't have a type! Just no scammers! :o) I'd like the oportunity to address your points made above and look into your case and see what exactly occurred. Maybe there is some crossed wires? I'd appreciate it if you can reach out and we can hopefully clear this up? If you can get in touch with live chat, and ask them to send your username at Roaring 21 to Martyn so I can get that looked into further, it would be massively appreciated. Plus, I'd like to see if we can bump up our score to a 5! ;o)
Read moreThe only one casino that i can not find a f way to win once in my life By far the tightest online casino i played Half star
2 / 5
DislikeTerrible experience with a customer service representative, well. Experiences actually. Highly NOT recommended.
5 / 5
AwesomeHi AustinSheppard569, really sorry and surprised to read this. It would be great if you could reach out so that we can look into what happened to help us both understand your experience and see if there is any training points that need to be addressed with the person or people that you dealt with.
Hi AustinSheppard569, really sorry and surprised to read this. It would be great if you could reach out so that we can look into what happened to help us both understand your experience and see if there is any training points that need to be addressed with the person or people that you dealt with. This is not the kind of review we strive for and we'd most certainly like to get to the bottom of it. I hope to hear from you very soon.
Read more