100% Bonus up to a maximum bonus of $1,000.00. Can be used one time per day. The maximum cash out up to $2,000. The bonus chips are unredeemable and will be removed from the associated cashout. Offer for USA and Canada only.
Slot Madness Casino is an online betting site that is owned and operated by the Ace Revenue Group. The casino opened its doors in 2010 and has established a reputation for extremely slow payments that take over a month to appear and poor customer service. Because of this we urge players to exercise extreme caution when playing at Slot Madness Casino.
Casino Info
📌 Jurisdiction
Please visit website for more information
💰 Min Deposit$5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)
New Customer Offer. T&C’s Apply. 18+. Minimum deposit: $30. Max cashout: No.
Software Providers
Slot Madness Casino is powered by Real Time Gaming and Spinlogic Gaming, which brings with it a game library that is accessible through a downloadable piece of software and through an instant-play model, although not all games are available in the web-based platform.
Other Games
Slot Madness is also home to 25 other games listed below:
Slots are available for play at Slot Madness Casino, with roughly 40 video slots available to play. The casino also offers progressive jackpots on a few games, although your winnings will likely take a very long time to arrive in your personal account.
Comp Point Program
Slot Madness Casino awards 1 comp point for every $10 wagered in the casino, and players can redeem 100 comp points for $1 cash in the casino.
Licence Information
Slot Madness Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.
Countries not supported
Slot Madness does not accept players from the following countries: Afghanistan, Albania, Alderney, Algeria, Angola, Antigua and Barbuda, Armenia, Australia, Australian Capital Territory, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Colombia, Comoros, Congo, Congo Democratic Republic, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Maryland, Mauritania, Mauritius, Micronesia, Federated States of, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New South Wales, New York, Nicaragua, Niger, Nigeria, North Macedonia, Northern Territory, Oman, Ontario, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Queensland, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Australia, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Tasmania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Victoria, Viet Nam, Wallis and Futuna, Western Australia, Yemen, Zambia and Zimbabwe.
Player Issues
Players at Slot Madness Casino have complained about excessively slow payments that can take over a month to be sent to players as well as poor customer service. Because of this we urge you to use caution should you decide to play at Slot Madness Casino.
Wizard Endorsement Status
Slot Madness has not earned endorsement from the Wizard of Odds.
User reviews marked with this logo are syndicated from
LCB.org
EmpressLindaMay 18, 2026 22:51
0.1 / 5
Terrible
EmpressLindaMay 18, 2026 22:51
0.1 / 5
Terrible
Do not be fooled by the flashy emails or the massive match bonuses this casino group throws at you. Slot Madness is running a textbook stall-and-skim operation designed to lock up your money until you give up.
Do not be fooled by the flashy emails or the massive match bonuses this casino group throws at you. Slot Madness is running a textbook stall-and-skim operation designed to lock up your money until you give up. Honestly? You are better off throwing your hard-earned money straight down the toilet—at least that way, it’s over quick and you save yourself the massive headache.
I requested a minor **$50 Bitcoin withdrawal** on May 7th. It took them until May 18th just to review and approve it. In any reputable, modern casino, a crypto payout takes minutes, maybe a couple of hours max. But here? The moment they finally approve your funds, they completely move the goalposts. They hit you with a generic, zero-transparency script: *"After a withdrawal is approved, we send the funds in approximately 7-10 business days."*
### 🛑 The Breakdown of the Hustle
* **The Infinite Timeline:** By splitting their process into separate "Approval" and "Delivery" windows and only processing on business days, a simple $50 electronic transfer could take upwards of 4 weeks/a month. They use two sentences buried in their TOS to justify a ridiculous 20-business-day lag. It’s a deliberate, psychological strategy to hold your winnings hostage so you get impatient, cancel the withdrawal, and gamble it back away.
* **The Verification Trap:** They lure you in with instant deposits that clear in 10 seconds flat. But if you try to cash out any winnings, they drag their feet. They’ll demand a "refundable" $10 validation deposit on your first withdrawal request, deny the main winnings on a buried loophole, and leave your personal cash trapped below the $50 minimum withdrawal limit.
* **Weaponized "Tripwire" Terms:** It’s a well-known fact that if you so much as breathe in the wrong direction, they will deny winnings and cite TOS without a clear clause or full explanation. This casino and its sisters are notorious for tripwire terms that will nullify winnings and leave you dizzy and confused as to what you did wrong. They seem to have zero interest in processing winnings in a timely manner, let alone paying out at all.
* **Zero Accountability:** Their live support staff function like programmed brick walls. They cannot provide processing transparency, they cannot expedite, and **they will literally shut down the live chat window mid-conversation** if you call out their timeline contradictions.
### ⚠️ MASSIVE SECURITY RISK EXPOSED
If the predatory financial tactics aren't enough to make you run, their total lack of data compliance will. During a live chat support session, an agent accidentally copy-pasted **another player’s private financial transaction data, account history, and approved transaction hashes** directly into my chat window before saying *"disregard that message"* and ending the chat. They are actively leaking player data through sheer, unadulterated incompetence!
### THE FINAL VERDICT
Players are expected to follow strict rules like KYC because real money transactions are taking place, so isn't it also expected that casinos deliver winnings to a legitimate, verified player? This is especially true when it is the bare minimum amount and absolutely no confusing coupon terms are involved. I know firsthand the nightmare it can be to get winnings approved if they came from using ANY coupon, but there are hundreds of reviews addressing that. This specific complaint is for the ridiculous withdrawal process itself. If they cannot manage to settle a withdrawal request within 24 hours or less, or provide clear reasoning behind the delay, then I would assume there is criminal activity or a nefarious motive at play.
Their arbitrary TOS is not a shield for horrific service, moving goalposts, and predatory contracts. They have the money—they simply choose to withhold it.
**Avoid Slot Madness, Slots of Vegas, and the entire Inclave/Virtual Group network.** They are highly insulated, untouchable shell entities operating a slow-motion circus. I am well aware of this casino's reputation and would never recommend anyone deposit or even create an account. I made a mistake depositing here and expecting them to pay out in a timely manner. **The absolute second I get my payout, I am gone for good and never looking back.** If you value your privacy, your sanity, and your money, play on a legitimate, transparent platform that respects its players.
~Linda
Realmente no recomiendo este casino, pésimo servicio al cliente, bonos falsos, la verdad me quedo con una muy mala experiencia
Carlos0509001357
October 29, 2025 02:46
0.5 / 5
Carlos0509001357
October 29, 2025 02:46
0.5 / 5
Hola, mi nombre es Carlos recientemente jugué en el casino. Hice varios depósitos de 50 y $30 que él casi no me solicitaba para poder supuestamente retirar mis fondos.
Hola, mi nombre es Carlos recientemente jugué en el casino. Hice varios depósitos de 50 y $30 que él casi no me solicitaba para poder supuestamente retirar mis fondos. Intenté verificar mi cuenta más de tres veces y siempre me sacaban un pero me decían que necesitaban algo que faltaba, algo que esto no funcionaba que lo otro tampoco las tarjetas con las que deposite mis fondos después de varios intentos en la penúltima vez que gane $750. Me dijeron que mis ganancias eran inválidas porque no se podía retirar fondos de un bono que ellos mismos me dieron de Free Spins que necesitaba hacer un depósito y bajar el saldo de mi casino menos de 5$ para que mis ganancias fueran válidas OK eso hice. Bajé mis ganancias perdí los 750 hice un depósito pero en un momento hice un juego de torneo que un minuto antes de que el torneo concluyera y me diera cuenta que gané $100 en él. Yo hice el depósito que me solicitaron de $30 canjeó o no lo jugué gané más de $24,000. Después solicité nuevamente la verificación de mi cuenta ya que no había concluido. Mi verificación ya de hace más de casi un mes me comunico con soporte técnico y me dice que mis ganancias iban a ser nulas porque habían fondos mixtos por los del 100 del torneo y por lo que yo deposité se me hace una injusticia, porque realmente yo no sabía que había ganado el torneo, hice lo que ellos me solicitaron, perdí los 750 anteriormente, me dijeron que si ganaba o que lo podía retirar y que si no ganaba ellos me iban a volver a regalar Free Spins Contactos Soporte y me dice que iban a ser nulas nuevamente después de eso al día siguiente hoy me doy cuenta que mi cuenta ha sido cerrada no puedo ingresar al sitio web y no me han dado respuesta ni de mi verificación ni de mis fondos. Realmente necesito ayuda. Si alguien sabe cómo puedo solucionar esto o en qué lugar me puedo dirigir se los agradecería muchísimo realmente si me hace una injusticia porque nuestro dinero vale y si ellos están ofreciendo un servicio a cambio de tu dinero y ellos no dan respuesta hacia ello. Es realmente un engaño, una falsedad y esto debe terminar. Muchas gracias
I signed up at Slot Madness and won 4k. I was excited, did everything, even made my first deposit. I waited almost 2 weeks before I was finally able to chat with someone on live chat. Their support was extremely rude, unfriendly.
I signed up at Slot Madness and won 4k. I was excited, did everything, even made my first deposit. I waited almost 2 weeks before I was finally able to chat with someone on live chat. Their support was extremely rude, unfriendly. They came up with excuses about paying me, so I never received anything, and wasted my deposit.
Slot Madness promised a lot but ended up being a major letdown. The game selection looks good on paper, but the fun stops quickly when you realize the bonuses are more trouble than they are worth. Their no deposit bonus rarely works right, which is a big red flag.
Slot Madness promised a lot but ended up being a major letdown. The game selection looks good on paper, but the fun stops quickly when you realize the bonuses are more trouble than they are worth. Their no deposit bonus rarely works right, which is a big red flag. If you want to try the site without risking your own money, forget it. You’ll just waste time chasing promos that don’t show up or disappear before you can use them.
Customer service is slow and unhelpful. When you finally get someone on chat or email, they give vague answers and don’t seem to know their own policies. It feels like you are talking to robots rather than real people. Withdrawal times drag on forever and the wagering requirements are confusing and unrealistic. It feels like they want to keep your money locked in as long as possible.
If you value your time and sanity, Slot Madness is not the place to play. The flashy site hides a lot of issues behind poor communication and weak promotions. There are way better casinos out there that actually deliver on their promises. Avoid this one unless you like frustration.
I have a number of complaints. First of all, I have provided three separate banking institutions, all legitimate and they keep changing the rules. They want to see Bank activity, I showed them Bank activity, but apparently they have a different definition.
I have a number of complaints. First of all, I have provided three separate banking institutions, all legitimate and they keep changing the rules. They want to see Bank activity, I showed them Bank activity, but apparently they have a different definition. While playing on one of the promotions, after 400 spins, and roughly $2000 in wagers the play through balance does not change. Customer service is terrible.
Hello Piloto54, Sorry to hear you are facing this kind of issue. Could you please provide us with more information about your case? Are you having an issue with withdrawing your funds? Please provide us with your casino username so we can contact them and inquire about this further. Thank you.
JJodrayOctober 6, 2024 05:23
0.5 / 5
JJodrayOctober 6, 2024 05:23
0.5 / 5
My wife and I are two of the formal complainers of these trashy, ignorant sub-human beings. Someone should most definitely hack these scum bags and take every penny that they acquired through lies, cheating and stealing. I’m glad to finally see this.
My wife and I are two of the formal complainers of these trashy, ignorant sub-human beings. Someone should most definitely hack these scum bags and take every penny that they acquired through lies, cheating and stealing. I’m glad to finally see this. Mark my words though, if i had to pick one casino that will be like this one within 5 years- it is Mr. O. They would not cash out my wifes withdrawal of a THOUSAND DOLLARS because her elderly mom claimed a measly bonus under the same IP… if that was even the truth. Theres no way of knowing this though because they hounded her on verification for 5 hours before using the IP as a backup excuse when they figured out all of her identification was valid and verified 6 months prior to this. Youd think this is bad enoughjQuery371028693942045389476_1728205275992?? NOOoooo…. They wouldnt even give her $98 deposit back! They put it back in the casino and told her she had to wager it after this entire mess… she tried 7-8 different games and not a single one let her win a penny after all this. Her wagering was estimated to be complete after she dwindled down to $15- theres no way of know this because they didnt add a playthrough to the account balance… they were never going to let her cash out anything… i have no doubt they cash out other people but they do in fact pick and choose when and who to cash out. Slot madness did not do shady business to the extreme until a few years later… Mr O is well on its way and id bet a thousand dollars they will burn on the blacklist like slot madness and associates. LCB closed my complaint on Mr. O before even investigating it or allowing me to submit evidence… i doubt they even messaged MR. O because of how fast they closed it. They literally just copy and pasted rules about multiple bonuses claimed under the same IP and were never heard from again… i was fond of being a member here until this because it proves they are just as biased as some of these casinos and whichever casino is bringing in the most traffic and publicity like Mr O is, they will not go against the grain in any circumstance.
I would not recommend using the slot madness. I was playing their tournament and promotions. I went over the amount required to win with the promotions and they removed funds that I could not withdraw but I was winning on the tournament winning.
I would not recommend using the slot madness. I was playing their tournament and promotions. I went over the amount required to win with the promotions and they removed funds that I could not withdraw but I was winning on the tournament winning. I had at least $100 in tournaments 50 was done on day before I made it withdrawal. Luckily I kept screenshots of what I did while playing and if anyone is interested, I’m gonna be getting an attorney to discuss this. Unfortunately Slot Madness is very deceptive and they need to be stopped. I made a deposit but what I won was fair and they took my money and my deposit.
Well, good to know that I'm not alone... I'm going to start checking here before trying a new site in the future. I'm still fairly new to this scene and was not in the habit of doing so, but I did have a fairly pleasant experience in chat with one of their support representatives.
Well, good to know that I'm not alone... I'm going to start checking here before trying a new site in the future. I'm still fairly new to this scene and was not in the habit of doing so, but I did have a fairly pleasant experience in chat with one of their support representatives. This led me to believe that withdrawal would be easy, smooth and quick. I was quite pleased by their identity verification provider, HooYu, and the $10 LTC confirmation deposit was equally painless, but I guess that extra $10 was just too much temptation for them. Exactly two minutes after I requiested a withdrawal, it was cancelled without notice or explanation and the live chat option was removed from the site for me. Of course, email auto-response indicates that they may get back to me "due to the high volume of incoming mail." Fortunately, I'm only out the $10 plus some free chip winnings, but I'm nevertheless not too happy about it.
Comments: 67
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
0.1 / 5
Terrible0.1 / 5
TerribleDo not be fooled by the flashy emails or the massive match bonuses this casino group throws at you. Slot Madness is running a textbook stall-and-skim operation designed to lock up your money until you give up.
Do not be fooled by the flashy emails or the massive match bonuses this casino group throws at you. Slot Madness is running a textbook stall-and-skim operation designed to lock up your money until you give up. Honestly? You are better off throwing your hard-earned money straight down the toilet—at least that way, it’s over quick and you save yourself the massive headache. I requested a minor **$50 Bitcoin withdrawal** on May 7th. It took them until May 18th just to review and approve it. In any reputable, modern casino, a crypto payout takes minutes, maybe a couple of hours max. But here? The moment they finally approve your funds, they completely move the goalposts. They hit you with a generic, zero-transparency script: *"After a withdrawal is approved, we send the funds in approximately 7-10 business days."* ### 🛑 The Breakdown of the Hustle * **The Infinite Timeline:** By splitting their process into separate "Approval" and "Delivery" windows and only processing on business days, a simple $50 electronic transfer could take upwards of 4 weeks/a month. They use two sentences buried in their TOS to justify a ridiculous 20-business-day lag. It’s a deliberate, psychological strategy to hold your winnings hostage so you get impatient, cancel the withdrawal, and gamble it back away. * **The Verification Trap:** They lure you in with instant deposits that clear in 10 seconds flat. But if you try to cash out any winnings, they drag their feet. They’ll demand a "refundable" $10 validation deposit on your first withdrawal request, deny the main winnings on a buried loophole, and leave your personal cash trapped below the $50 minimum withdrawal limit. * **Weaponized "Tripwire" Terms:** It’s a well-known fact that if you so much as breathe in the wrong direction, they will deny winnings and cite TOS without a clear clause or full explanation. This casino and its sisters are notorious for tripwire terms that will nullify winnings and leave you dizzy and confused as to what you did wrong. They seem to have zero interest in processing winnings in a timely manner, let alone paying out at all. * **Zero Accountability:** Their live support staff function like programmed brick walls. They cannot provide processing transparency, they cannot expedite, and **they will literally shut down the live chat window mid-conversation** if you call out their timeline contradictions. ### ⚠️ MASSIVE SECURITY RISK EXPOSED If the predatory financial tactics aren't enough to make you run, their total lack of data compliance will. During a live chat support session, an agent accidentally copy-pasted **another player’s private financial transaction data, account history, and approved transaction hashes** directly into my chat window before saying *"disregard that message"* and ending the chat. They are actively leaking player data through sheer, unadulterated incompetence! ### THE FINAL VERDICT Players are expected to follow strict rules like KYC because real money transactions are taking place, so isn't it also expected that casinos deliver winnings to a legitimate, verified player? This is especially true when it is the bare minimum amount and absolutely no confusing coupon terms are involved. I know firsthand the nightmare it can be to get winnings approved if they came from using ANY coupon, but there are hundreds of reviews addressing that. This specific complaint is for the ridiculous withdrawal process itself. If they cannot manage to settle a withdrawal request within 24 hours or less, or provide clear reasoning behind the delay, then I would assume there is criminal activity or a nefarious motive at play. Their arbitrary TOS is not a shield for horrific service, moving goalposts, and predatory contracts. They have the money—they simply choose to withhold it. **Avoid Slot Madness, Slots of Vegas, and the entire Inclave/Virtual Group network.** They are highly insulated, untouchable shell entities operating a slow-motion circus. I am well aware of this casino's reputation and would never recommend anyone deposit or even create an account. I made a mistake depositing here and expecting them to pay out in a timely manner. **The absolute second I get my payout, I am gone for good and never looking back.** If you value your privacy, your sanity, and your money, play on a legitimate, transparent platform that respects its players. ~Linda
Read more0.5 / 5
0.5 / 5
Realmente no recomiendo este casino, pésimo servicio al cliente, bonos falsos, la verdad me quedo con una muy mala experiencia
0.5 / 5
0.5 / 5
Hola, mi nombre es Carlos recientemente jugué en el casino. Hice varios depósitos de 50 y $30 que él casi no me solicitaba para poder supuestamente retirar mis fondos.
Hola, mi nombre es Carlos recientemente jugué en el casino. Hice varios depósitos de 50 y $30 que él casi no me solicitaba para poder supuestamente retirar mis fondos. Intenté verificar mi cuenta más de tres veces y siempre me sacaban un pero me decían que necesitaban algo que faltaba, algo que esto no funcionaba que lo otro tampoco las tarjetas con las que deposite mis fondos después de varios intentos en la penúltima vez que gane $750. Me dijeron que mis ganancias eran inválidas porque no se podía retirar fondos de un bono que ellos mismos me dieron de Free Spins que necesitaba hacer un depósito y bajar el saldo de mi casino menos de 5$ para que mis ganancias fueran válidas OK eso hice. Bajé mis ganancias perdí los 750 hice un depósito pero en un momento hice un juego de torneo que un minuto antes de que el torneo concluyera y me diera cuenta que gané $100 en él. Yo hice el depósito que me solicitaron de $30 canjeó o no lo jugué gané más de $24,000. Después solicité nuevamente la verificación de mi cuenta ya que no había concluido. Mi verificación ya de hace más de casi un mes me comunico con soporte técnico y me dice que mis ganancias iban a ser nulas porque habían fondos mixtos por los del 100 del torneo y por lo que yo deposité se me hace una injusticia, porque realmente yo no sabía que había ganado el torneo, hice lo que ellos me solicitaron, perdí los 750 anteriormente, me dijeron que si ganaba o que lo podía retirar y que si no ganaba ellos me iban a volver a regalar Free Spins Contactos Soporte y me dice que iban a ser nulas nuevamente después de eso al día siguiente hoy me doy cuenta que mi cuenta ha sido cerrada no puedo ingresar al sitio web y no me han dado respuesta ni de mi verificación ni de mis fondos. Realmente necesito ayuda. Si alguien sabe cómo puedo solucionar esto o en qué lugar me puedo dirigir se los agradecería muchísimo realmente si me hace una injusticia porque nuestro dinero vale y si ellos están ofreciendo un servicio a cambio de tu dinero y ellos no dan respuesta hacia ello. Es realmente un engaño, una falsedad y esto debe terminar. Muchas gracias
Read more0.1 / 5
Terrible0.1 / 5
TerribleI signed up at Slot Madness and won 4k. I was excited, did everything, even made my first deposit. I waited almost 2 weeks before I was finally able to chat with someone on live chat. Their support was extremely rude, unfriendly.
I signed up at Slot Madness and won 4k. I was excited, did everything, even made my first deposit. I waited almost 2 weeks before I was finally able to chat with someone on live chat. Their support was extremely rude, unfriendly. They came up with excuses about paying me, so I never received anything, and wasted my deposit.
Read more0.3 / 5
0.3 / 5
Slot Madness promised a lot but ended up being a major letdown. The game selection looks good on paper, but the fun stops quickly when you realize the bonuses are more trouble than they are worth. Their no deposit bonus rarely works right, which is a big red flag.
Slot Madness promised a lot but ended up being a major letdown. The game selection looks good on paper, but the fun stops quickly when you realize the bonuses are more trouble than they are worth. Their no deposit bonus rarely works right, which is a big red flag. If you want to try the site without risking your own money, forget it. You’ll just waste time chasing promos that don’t show up or disappear before you can use them. Customer service is slow and unhelpful. When you finally get someone on chat or email, they give vague answers and don’t seem to know their own policies. It feels like you are talking to robots rather than real people. Withdrawal times drag on forever and the wagering requirements are confusing and unrealistic. It feels like they want to keep your money locked in as long as possible. If you value your time and sanity, Slot Madness is not the place to play. The flashy site hides a lot of issues behind poor communication and weak promotions. There are way better casinos out there that actually deliver on their promises. Avoid this one unless you like frustration.
Read moreI have a number of complaints. First of all, I have provided three separate banking institutions, all legitimate and they keep changing the rules. They want to see Bank activity, I showed them Bank activity, but apparently they have a different definition.
I have a number of complaints. First of all, I have provided three separate banking institutions, all legitimate and they keep changing the rules. They want to see Bank activity, I showed them Bank activity, but apparently they have a different definition. While playing on one of the promotions, after 400 spins, and roughly $2000 in wagers the play through balance does not change. Customer service is terrible.
Read moreHello Piloto54, Sorry to hear you are facing this kind of issue. Could you please provide us with more information about your case? Are you having an issue with withdrawing your funds? Please provide us with your casino username so we can contact them and inquire about this further. Thank you.
0.5 / 5
0.5 / 5
My wife and I are two of the formal complainers of these trashy, ignorant sub-human beings. Someone should most definitely hack these scum bags and take every penny that they acquired through lies, cheating and stealing. I’m glad to finally see this.
My wife and I are two of the formal complainers of these trashy, ignorant sub-human beings. Someone should most definitely hack these scum bags and take every penny that they acquired through lies, cheating and stealing. I’m glad to finally see this. Mark my words though, if i had to pick one casino that will be like this one within 5 years- it is Mr. O. They would not cash out my wifes withdrawal of a THOUSAND DOLLARS because her elderly mom claimed a measly bonus under the same IP… if that was even the truth. Theres no way of knowing this though because they hounded her on verification for 5 hours before using the IP as a backup excuse when they figured out all of her identification was valid and verified 6 months prior to this. Youd think this is bad enoughjQuery371028693942045389476_1728205275992?? NOOoooo…. They wouldnt even give her $98 deposit back! They put it back in the casino and told her she had to wager it after this entire mess… she tried 7-8 different games and not a single one let her win a penny after all this. Her wagering was estimated to be complete after she dwindled down to $15- theres no way of know this because they didnt add a playthrough to the account balance… they were never going to let her cash out anything… i have no doubt they cash out other people but they do in fact pick and choose when and who to cash out. Slot madness did not do shady business to the extreme until a few years later… Mr O is well on its way and id bet a thousand dollars they will burn on the blacklist like slot madness and associates. LCB closed my complaint on Mr. O before even investigating it or allowing me to submit evidence… i doubt they even messaged MR. O because of how fast they closed it. They literally just copy and pasted rules about multiple bonuses claimed under the same IP and were never heard from again… i was fond of being a member here until this because it proves they are just as biased as some of these casinos and whichever casino is bringing in the most traffic and publicity like Mr O is, they will not go against the grain in any circumstance.
Read moreI would not recommend using the slot madness. I was playing their tournament and promotions. I went over the amount required to win with the promotions and they removed funds that I could not withdraw but I was winning on the tournament winning.
I would not recommend using the slot madness. I was playing their tournament and promotions. I went over the amount required to win with the promotions and they removed funds that I could not withdraw but I was winning on the tournament winning. I had at least $100 in tournaments 50 was done on day before I made it withdrawal. Luckily I kept screenshots of what I did while playing and if anyone is interested, I’m gonna be getting an attorney to discuss this. Unfortunately Slot Madness is very deceptive and they need to be stopped. I made a deposit but what I won was fair and they took my money and my deposit.
Read more1 / 5
1 / 5
Well, good to know that I'm not alone... I'm going to start checking here before trying a new site in the future. I'm still fairly new to this scene and was not in the habit of doing so, but I did have a fairly pleasant experience in chat with one of their support representatives.
Well, good to know that I'm not alone... I'm going to start checking here before trying a new site in the future. I'm still fairly new to this scene and was not in the habit of doing so, but I did have a fairly pleasant experience in chat with one of their support representatives. This led me to believe that withdrawal would be easy, smooth and quick. I was quite pleased by their identity verification provider, HooYu, and the $10 LTC confirmation deposit was equally painless, but I guess that extra $10 was just too much temptation for them. Exactly two minutes after I requiested a withdrawal, it was cancelled without notice or explanation and the live chat option was removed from the site for me. Of course, email auto-response indicates that they may get back to me "due to the high volume of incoming mail." Fortunately, I'm only out the $10 plus some free chip winnings, but I'm nevertheless not too happy about it.
Read more0.2 / 5
Terrible0.2 / 5
Terriblethis is our top three worst casino site to play at horrible customer service not worth it