Responsible Gambling, Customer Support & Security
Responsible gaming has its own page on the Roaring 21 Casino website, with players given access to information on identifying and fighting addiction behavior. There are also cool off periods, deposit limits, and self-exclusion policies in place, all of which are good things.
Customer support is available through live chat, telephone, and email. I interacted with the staff using the chat function and found the help to be, well, helpful. The team responded quickly to requests for assistance and were able to give me answers to my basic questions. If you’ve interacted with a decent online casino in the past, you’ll know what to expect here.
Security is addressed using 128-bit SSL encryption, which is the industry standard for ensuring safe transmission of your personal and financial information. We highly recommend only playing at casinos that use this security feature, as it means you’re protected.
Terms and Conditions, Banking
Looking through the terms and conditions at Roaring 21, we cannot find any verbiage that’s unfair or predatory toward players.
The banking system at Roaring 21 is very decent for an American-friendly casino. The site accepts deposits and withdrawals using credit card, bank wire, eWallets, and Bitcoin. There is a 24 hour hold time on winnings, but Bitcoin is paid out shortly thereafter. Other methods take a bit longer due to how they process funds. There is a $4,000 weekly withdrawal limit in place.
Banking options at Roaring 21 Casino
Slots
There is a large slot library at Roaring 21, which is comprised of RTG classic and video slots. These games have a bunch of different themes and bonuses, and many games have small progressive jackpots that can be won. Players looking to gamble on the go will find dozens of mobile slots from RTG on offer.
Comp Point Program
Roaring 21 Casino has the standard RTG comp program in place, wherein you earn 1 point for every $10 wagered. Players accumulating 100 points ($1,000 wagered) get $1 cash back at the casino. Rates for VIP tiers add up faster.
Licence Information
Roaring 21 Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Roaring 21 Casino does not accept players from the following countries: Albania, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Guadeloupe, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Ontario, Pakistan, Philippines, Poland, Portugal, Reunion, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Kingdom and Uzbekistan.
Player Issues
There are currently no known player issues pertaining to how Roaring 21 Casino conducts their gaming operations.
Wizard Endorsement Status
Roaring 21 Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Roaring 21 Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
Roaring 21 Casino Screenshots
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Comments: 72
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User reviews marked with this logo are syndicated from LCB.org
4 / 5
Liked ItI am going to be honest, I liked the casino and the min. Deposit amt. I didn't care for the payout time being of 7 to 10business days even using crypto.
I am going to be honest, I liked the casino and the min. Deposit amt. I didn't care for the payout time being of 7 to 10business days even using crypto. And when I had cashed out and been 8 days I emailed questions on support and while 98% of chat reps were extremely awesome and nice, Paul didn't care for my emails wanting to know why my payout was taking long. I deposited several times a day near daily also in sister sites, Paul emailed me that I was not a type of the persons they prefer to be depositer/player in this casino and therefore they'd go ahead and honor my pending cashout but then I'd not be welcome there, so he also closed my accts at all sister sites also (spinfinity, roaring21 and the other 2 I forget the names as they aren't all that remarkable) so be sure you their "type"
Read more5 / 5
AwesomeHi eimajjamie, I love that you had a great time at our casino and experience some of the best customer support out there. However, I'd like to address further the issue you've had with Paul. This doesn't sound like our Paul, nor does it sound like something we'd say.
Hi eimajjamie, I love that you had a great time at our casino and experience some of the best customer support out there. However, I'd like to address further the issue you've had with Paul. This doesn't sound like our Paul, nor does it sound like something we'd say. Everyone is welcome at our brands and we don't have a type! Just no scammers! :o) I'd like the oportunity to address your points made above and look into your case and see what exactly occurred. Maybe there is some crossed wires? I'd appreciate it if you can reach out and we can hopefully clear this up? If you can get in touch with live chat, and ask them to send your username at Roaring 21 to Martyn so I can get that looked into further, it would be massively appreciated. Plus, I'd like to see if we can bump up our score to a 5! ;o)
Read moreThe only one casino that i can not find a f way to win once in my life By far the tightest online casino i played Half star
2 / 5
DislikeTerrible experience with a customer service representative, well. Experiences actually. Highly NOT recommended.
5 / 5
AwesomeHi AustinSheppard569, really sorry and surprised to read this. It would be great if you could reach out so that we can look into what happened to help us both understand your experience and see if there is any training points that need to be addressed with the person or people that you dealt with.
Hi AustinSheppard569, really sorry and surprised to read this. It would be great if you could reach out so that we can look into what happened to help us both understand your experience and see if there is any training points that need to be addressed with the person or people that you dealt with. This is not the kind of review we strive for and we'd most certainly like to get to the bottom of it. I hope to hear from you very soon.
Read more3.4 / 5
Haven't deposited in a while. Loved roaring 21 when I first came into the space. Slow payouts are an absolute no go for me. When others offer instant payout it's hard to make an argument that this is a great place to risk your money. Vç they need to adapt and match these newer casinos bonuses and payout systems
4.2 / 5
This site is great just like its sister sites. They offer fun games that win well decent Bonus options And one or two freebies in between deposits Which is nice. They also offer free.Play on your birthday and when new games come out if you have recently deposited.
This site is great just like its sister sites. They offer fun games that win well decent Bonus options And one or two freebies in between deposits Which is nice. They also offer free.Play on your birthday and when new games come out if you have recently deposited. Occasionally they will offer fifty dollar free play which is also nice. They also offer a high payout Which is two hundred dollars on free play. And they offer multiple accounts from the Same household.
Read more4.3 / 5
Liked ItI like these old games. Easy sign up ut I should've played something else after the free spin bonus.
3.1 / 5
OKits a pretty good casino, but its not going to be replacing any of my favorites. not today anyway but who knows what the future holds? i think i will stick to my usual spots where everybody knows my nmae.
3 / 5
AverageNot too bad, same as all the other RTGs. Easy to claim bonuses...usual games,..👍
1.6 / 5
They wouldn't pay me my winnings from the no deposit bonus. Didn't go any further than that with these guys so i don't have much to say about them other than it's another real time gaming casino just like the rest of them.
5 / 5
AwesomeHi Tonymoach4, thanks for your words. I've looked up your account and I see that we've got multiple accounts using the same details. This is why the win from the no deposit bonus was denied.
Hi Tonymoach4, thanks for your words. I've looked up your account and I see that we've got multiple accounts using the same details. This is why the win from the no deposit bonus was denied. As per the terms and conditions of the program... "Only one active account per household, computer, IP address or business address is allowed. If there is more than one account all winnings will be void and accounts disabled." - roaring21.com/info/terms/
Read more0.3 / 5
TerribleDoes everything except payout winnings, that's kinda the most important part to me. I learned my lesson.
5 / 5
AwesomeHi Brian, thanks for your words. I'm sorry we didn't live up to your expectations on this occaision. I've looked into this just now and found that you've already been paid out this morning before I got involved.
Hi Brian, thanks for your words. I'm sorry we didn't live up to your expectations on this occaision. I've looked into this just now and found that you've already been paid out this morning before I got involved. I think a lack of information while Cashier weren't in the office (out of office hours) didn't help you this time. I've also asked our team to get in touch with you directly. Looks like you've had some good returns though. Apologies and happy spinning!
Read more