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Captain Jack Casino Review

66Show Comments

Captain Jack Casino welcomes players from Virginia Virginia

Ratings from trusted portals

1.9
AVERAGE

Your Vote:

66Show Comments

Captain Jack and sister casinos have a reputation for extremely slow payments that can easily stretch into periods longer than one month. They tend to severely delay or outright deny your legitimate winnings. Proceed with an extreme caution. 

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Introduction

Captain Jack Casino is an online betting site that first opened their doors in 2010. Owned and operated by the Ace Revenue Group, the casino has a poor reputation among punters for their extremely slow payment process, which can easily take longer than a month to be received.

Casino Info

📌 Jurisdiction Costa Rica
💰 Min Deposit $9 (Tether)/$30 (Credit/Debit Cards)
Minimum Desposit Grade F--
💸 Min Withdrawal $100
Minimum Withdrawal Grade F--
⏱️ Cashout Time Delayed payments
Cashout Times Grade F--
🤑 Cashout Limit $2,500 Weekly
Cashout Limit Grade F--
📱 Mobile Android, iPhone, iPad, Other Mobile
👍 Download available No

Captain Jack Casino Video Review

Bonuses

Below is the bonus available at Captain Jack Casino.

Below is a list of promotions currently being offered at Captain Jack Casino.

Sign Up Bonus

A 100% Sign Up bonus with a max bonus of $1000 and a wagering requirement of 30x(b&d) on Slots

Code: GS001

Percentage play-through by game:

  • 50% for Blackjack and Video Poker
  • 100% for Slots

Note:

New Customer Offer. T&C’s Apply. 18+. Min deposit: 30 $. 2nd: 100% up to 1,000 $ (code: GS002). 3rd deposit: 100% up to 1,000 $ (code: GS003).

Software Providers

Captain Jack Casino is powered by Real Time Gaming and Spinlogic Gaming, which allows players the chance to play games through an instant web based model as well as a downloadable piece of software.

Bingo

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Roaring Twenties Bingo
bonus-bingo.jpg
Bonus Bingo

Caribbean 21

Captain Jack Casino Caribbean 21 (Real Time Gaming)Expand

Game BJ PaysSoft 17DoubleRe split acesSurrenderReturnTotal DecksLive Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1 Hit 9 to 11 No No 99.25% 6 No
Super 21 1 Hit Any 2 No Yes 98.94% 6 No


More information about Captain Jack Casino's Real Time Gaming Caribbean 21

Face Up 21

face-up-21.jpg
Face Up 21
 

Captain Jack Casino Face Up 21 (Real Time Gaming)Expand

Game BJ PaysSoft 17DoubleRe split acesSurrenderReturnTotal DecksLive Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1 Hit 9 to 11 No No 99.25% 6 No
Super 21 1 Hit Any 2 No Yes 98.94% 6 No


More information about Captain Jack Casino's Real Time Gaming Face Up 21

Match Play 21

match-play-21.jpg
Match Play 21
 

Captain Jack Casino Match Play 21 (Real Time Gaming)Expand

Game BJ PaysSoft 17DoubleRe split acesSurrenderReturnTotal DecksLive Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1 Hit 9 to 11 No No 99.25% 6 No
Super 21 1 Hit Any 2 No Yes 98.94% 6 No


More information about Captain Jack Casino's Real Time Gaming Match Play 21

Pontoon

pontoon.jpg
Pontoon
 

Other Games

Captain Jack Casino is also home to 18 other games listed below:

baccarat.jpgcyberstud-poker.jpgcaribbean-hold-em.jpgcraps.jpglet-em-ride.jpgpai-gow-poker.jpgred-dog.jpgroulette-american.jpgroulette-american-new.jpgroulette-european.jpgroulette-french.jpgscratch-card1.jpgscratch-card2.jpgscratch-card3.jpgsic-bo.jpgslots1.jpgslots2.jpgslots3.jpgslots4.jpgslots5.jpgslots6.jpgsuper-21.jpgtexas-hold-em-bonus.jpgtri-card-poker.jpgvegas-three-card-rummy.jpgjacks-or-better.jpgsevens-wild.jpgaces-eights.jpgall-american.jpgbonus-deuces.jpgbonus-poker.jpgdeuces-wild.jpgdouble-bonus.jpgdouble-double-bonus.jpgdouble-double-jackpot.jpgdouble-jackpot.jpgeuropean-slot-poker.jpgpick-em-poker.jpgjoker-poker.jpgjacks-or-better-10-play.jpgjacks-or-better-52-play.jpgjacks-or-better-100-play.jpgloose-deuces.jpgmystery-bonus.jpgwar.jpg
baccarat.jpgcyberstud-poker.jpgcaribbean-hold-em.jpgcraps.jpglet-em-ride.jpgpai-gow-poker.jpgred-dog.jpgroulette-american.jpgroulette-american-new.jpgroulette-european.jpgroulette-french.jpgscratch-card1.jpgscratch-card2.jpgscratch-card3.jpgsic-bo.jpgslots1.jpgslots2.jpgslots3.jpgslots4.jpgslots5.jpgslots6.jpgsuper-21.jpgtexas-hold-em-bonus.jpgtri-card-poker.jpgvegas-three-card-rummy.jpgjacks-or-better.jpgsevens-wild.jpgaces-eights.jpgall-american.jpgbonus-deuces.jpgbonus-poker.jpgdeuces-wild.jpgdouble-bonus.jpgdouble-double-bonus.jpgdouble-double-jackpot.jpgdouble-jackpot.jpgeuropean-slot-poker.jpgpick-em-poker.jpgjoker-poker.jpgjacks-or-better-10-play.jpgjacks-or-better-52-play.jpgjacks-or-better-100-play.jpgloose-deuces.jpgmystery-bonus.jpgwar.jpg

Slots

Slots are a major offering at Captain Jack Casino, with the site offering dozens of video slots and a healthy selection of classic slot games. Captain Jack also has a large selection of jackpots, which offer prizes ranging from a few hundred to a few million dollars.

Comp Point Program

Captain Jack Casino awards one comp point for every $10 wagered in the casino, and players can then redeem 100 comp points for $1 cash in the casino.

Licence Information

Captain Jack Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.

Countries not supported

Captain Jack Casino does not accept players from the following countries: Afghanistan, Albania, Alderney, Angola, Antigua and Barbuda, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, China, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Faroe Islands, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Maryland, Mauritania, Mauritius, Micronesia, Federated States of, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New York, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Ontario, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vanuatu, Viet Nam, Wallis and Futuna, Yemen, Zambia and Zimbabwe.

Player Issues

Players at Captain Jack Casino routinely complain of the casino's slow payment process, which can easily stretch into periods longer than one month.

Wizard Endorsement Status

Captain Jack Casino has not earned endorsement from the Wizard of Odds.

Comments: 66

lcb

User reviews marked with this logo are syndicated from LCB.org

Candace Hernton
Candace Hernton adSeptember 6, 2024 04:41

So this casino I wouldn't recommend. Deposited sent verification. Never received payment.

suave415
suave415 usAugust 23, 2024 23:50

If you register to play at this casino, you will now be in the Inclave.com system. Can be quite annoying if you only want to log into one specific casino, yet have to log in to that desired casino via Inclave.com.

If you register to play at this casino, you will now be in the Inclave.com system. Can be quite annoying if you only want to log into one specific casino, yet have to log in to that desired casino via Inclave.com. With Captain Jack casino, sometimes I get the message on the casino's web page saying that Captain Jack is unavailable for players in my area, even though I have already created an account before. Either Captain Jack casino is making me feel extra special or the casino is extra suspect. Proceed with caution in my opinion.

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Valerie Rey
Valerie Rey usAugust 8, 2024 05:50

I requested a withdrawal and they still havent paid me my winnings and it's litecoin .

Bonos23
Bonos23 usMarch 28, 2024 16:19

Captain Jack is the worse casino that I’ve played at thus far. They denied my first withdrawal apparently I redeemed more than one bonus on spins not that I cashed any out.

Captain Jack is the worse casino that I’ve played at thus far. They denied my first withdrawal apparently I redeemed more than one bonus on spins not that I cashed any out. Took all my winnings asked for verification deposit I did that then denied withdrawal claimed they started me fresh so technically last transaction was a deposit player status even shows depositor. So I had a free promo from email and won again and yep denied withdrawal to many free chips. What! My last transaction was a deposit. Well I guess verification deposits don't count. Whatever they requested the deposit they count at other casinos just more bs. However at this time if they refreshed my acct or whatever I’ve only redeemed one free chip so what’s the issue? They didn’t take my money this time but I’m not playing it! Ridiculous!

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Fiskrob
Fiskrob usFebruary 4, 2023 20:32

Really wanted to try this casino out as I got numerous bonus codes for free chips. Unfortunately when I attempted to use the bonus codes they would add but the game would never load.

Really wanted to try this casino out as I got numerous bonus codes for free chips. Unfortunately when I attempted to use the bonus codes they would add but the game would never load. Cannot speak on the withdrawal side of things but will definitely not be depositing any of my money to a casino that has software issues. Not recommended.

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hodlerpicard
hodlerpicard usDecember 18, 2022 19:17

This place is a ripoff, joke and a den of thieves. amongst all the casinos in this group, I have had approximately 25,000$ stolen from me by the casino.

This place is a ripoff, joke and a den of thieves. amongst all the casinos in this group, I have had approximately 25,000$ stolen from me by the casino. They would not authorize the requests to withdraw, eventually my funds in limbo werejust gone, They said I played them, after waiting months and contacting them daily. They wouldnt even let me use the massive amounts of comp points I had either. Dont trust them. The VIP Hosts, support staff, mysterious other departments are all crooks.

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ericadawn11-0
ericadawn11-0 usOctober 29, 2022 04:45

No perks games are awful to the website is glitchy it’s not easy to navigate around they don’t offer any bonuses or games don’t have any payouts I did not like this casino one bit I see why it’s on the worst list

MattPanken102
MattPanken102 October 2, 2022 21:18

I have been depositing at Capt Jack for 18months or so. About 3 weeks ago I hit a a$16k jackpot win and cashed out at about $12.5k. I have not received Dollar one yet and the only thing thats been accomplished was an approval for 1 withdraw for 2400. I have 4 more sitting there at 2500 a piece.

I have been depositing at Capt Jack for 18months or so. About 3 weeks ago I hit a a$16k jackpot win and cashed out at about $12.5k. I have not received Dollar one yet and the only thing thats been accomplished was an approval for 1 withdraw for 2400. I have 4 more sitting there at 2500 a piece. I was already verified so I just don't understand why every other c casino gets me by money instantly or worse case 3 biz data why this is going to take months to get it I ever get anything at all. I'll update this and keep you all abreast

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Ra2377ven
Ra2377ven usJune 3, 2022 20:31

This casino did pretty good by me today. I had a code from an email fo try their new game with 25 free spins. I couldn't get the code to work but the chat support agents corrected and gave me a bonus easily.

Chriscainevip
Chriscainevip usMay 11, 2022 07:13

Stay away from this casino. It belongs to a gaming group that is known for shady practices super long payout times and terrible customer support. I’ve heard players had to wait over a month sometimes to get their winnings. I never deposited here and I refused to

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