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Captain Jack Casino Review
70Show CommentsCaptain Jack Casino welcomes players from Virginia
Ratings from trusted portals
70Show Comments
Captain Jack and sister casinos have a reputation for extremely slow payments that can easily stretch into periods longer than one month. They tend to severely delay or outright deny your legitimate winnings. Proceed with an extreme caution.
We recommend these 3 trusted online casinos instead:
Introduction
Captain Jack Casino is an online betting site that first opened their doors in 2010. Owned and operated by the Ace Revenue Group, the casino has a poor reputation among punters for their extremely slow payment process, which can easily take longer than a month to be received.
Casino Info
Captain Jack Casino Video Review
Bonuses
Below is the bonus available at Captain Jack Casino.
Below is a list of promotions currently being offered at Captain Jack Casino.
Sign Up Bonus
Sign Up A 100% Sign Up bonus with a max bonus of $1000 and a wagering requirement of 30x(b&d) on Slots
Code: GS001
Percentage play-through by game:
- 50% for Blackjack and Video Poker
- 100% for Slots
Note:
Software Providers
Captain Jack Casino is powered by Real Time Gaming and Spinlogic Gaming, which allows players the chance to play games through an instant web based model as well as a downloadable piece of software.
Bingo
 Roaring Twenties Bingo |
 Bonus Bingo |
Caribbean 21
More information about Captain Jack Casino's Real Time Gaming Caribbean 21
Face Up 21
 Face Up 21 |
More information about Captain Jack Casino's Real Time Gaming Face Up 21
Match Play 21
 Match Play 21 |
More information about Captain Jack Casino's Real Time Gaming Match Play 21
Pontoon
 Pontoon |
Other Games
Captain Jack Casino is also home to 18 other games listed below:
Banking options at Captain Jack Casino
| Banking option | Deposit | Withdrawal | |
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American Express | ||
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Bank Wire Transfer | ||
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MasterCard Credit | ||
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Visa Credit | ||
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Bitcoin | ||
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Check/Cheque | ||
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Players Rewards Card | ||
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Discover | ||
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NETELLER | ||
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Litecoin | ||
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Ethereum | ||
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MasterCard Debit | ||
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Tether | ||
Slots
Slots are a major offering at Captain Jack Casino, with the site offering dozens of video slots and a healthy selection of classic slot games. Captain Jack also has a large selection of jackpots, which offer prizes ranging from a few hundred to a few million dollars.
Comp Point Program
Captain Jack Casino awards one comp point for every $10 wagered in the casino, and players can then redeem 100 comp points for $1 cash in the casino.
Licence Information
Captain Jack Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.
Countries not supported
Captain Jack Casino does not accept players from the following countries: Afghanistan, Albania, Alderney, Angola, Antigua and Barbuda, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, China, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Faroe Islands, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Maryland, Mauritania, Mauritius, Micronesia, Federated States of, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New York, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Ontario, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vanuatu, Viet Nam, Wallis and Futuna, Yemen, Zambia and Zimbabwe.
Player Issues
Players at Captain Jack Casino routinely complain of the casino's slow payment process, which can easily stretch into periods longer than one month.
Wizard Endorsement Status
Captain Jack Casino has not earned endorsement from the Wizard of Odds.
Captain Jack Casino Screenshots
Comments: 70
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User reviews marked with this logo are syndicated from LCB.org
I need customer support to message me I can’t cash out $500.00 my email kimberlypruitt1983@icloud.com I can’t even find a number to call
1.3 / 5
DislikeI’ve been loyal to these sites including Luck Legends, Raging Bull, Captain Jack, and Ruby (which operate under the same company).. I’ve had my ups and downs but hit a streak across several sites and currently have $35,000 in pending withdrawals.
I’ve been loyal to these sites including Luck Legends, Raging Bull, Captain Jack, and Ruby (which operate under the same company).. I’ve had my ups and downs but hit a streak across several sites and currently have $35,000 in pending withdrawals. Lucky Legends: $2500 on 2/21 Captain Jack: $2500 on 2/23 Ruby Slots: $30,000 on 2/25 It should come as no surprise that none of these withdrawals were approved within 10 business days as stated in the terms and conditions. I will update this so everyone can see the play by play of my experience with a larger withdrawal amount.
Read moreI’m currently going through the same thing. And they took my VIP away completely. I was a VIP4. Never had an issue getting paid before. I finally hit a streak, got about 20k. Still waiting on 10k because no VIP no Coindraw. They really dicked me.
0.1 / 5
Do not. I repeat do give them your money. They will not pay out. If you happen to get any sort of winnings from them. You've won't the jackpot then. I'm having trouble with them. And it's not looking good.
1.1 / 5
So this casino I wouldn't recommend. Deposited sent verification. Never received payment.
1.1 / 5
If you register to play at this casino, you will now be in the Inclave.com system. Can be quite annoying if you only want to log into one specific casino, yet have to log in to that desired casino via Inclave.com.
If you register to play at this casino, you will now be in the Inclave.com system. Can be quite annoying if you only want to log into one specific casino, yet have to log in to that desired casino via Inclave.com. With Captain Jack casino, sometimes I get the message on the casino's web page saying that Captain Jack is unavailable for players in my area, even though I have already created an account before. Either Captain Jack casino is making me feel extra special or the casino is extra suspect. Proceed with caution in my opinion.
Read more1 / 5
DislikeI requested a withdrawal and they still havent paid me my winnings and it's litecoin .
4.7 / 5
Captain Jack is the worse casino that I’ve played at thus far. They denied my first withdrawal apparently I redeemed more than one bonus on spins not that I cashed any out.
Captain Jack is the worse casino that I’ve played at thus far. They denied my first withdrawal apparently I redeemed more than one bonus on spins not that I cashed any out. Took all my winnings asked for verification deposit I did that then denied withdrawal claimed they started me fresh so technically last transaction was a deposit player status even shows depositor. So I had a free promo from email and won again and yep denied withdrawal to many free chips. What! My last transaction was a deposit. Well I guess verification deposits don't count. Whatever they requested the deposit they count at other casinos just more bs. However at this time if they refreshed my acct or whatever I’ve only redeemed one free chip so what’s the issue? They didn’t take my money this time but I’m not playing it! Ridiculous!
Read more1.3 / 5
Really wanted to try this casino out as I got numerous bonus codes for free chips. Unfortunately when I attempted to use the bonus codes they would add but the game would never load.
Really wanted to try this casino out as I got numerous bonus codes for free chips. Unfortunately when I attempted to use the bonus codes they would add but the game would never load. Cannot speak on the withdrawal side of things but will definitely not be depositing any of my money to a casino that has software issues. Not recommended.
Read more0.1 / 5
This place is a ripoff, joke and a den of thieves. amongst all the casinos in this group, I have had approximately 25,000$ stolen from me by the casino.
This place is a ripoff, joke and a den of thieves. amongst all the casinos in this group, I have had approximately 25,000$ stolen from me by the casino. They would not authorize the requests to withdraw, eventually my funds in limbo werejust gone, They said I played them, after waiting months and contacting them daily. They wouldnt even let me use the massive amounts of comp points I had either. Dont trust them. The VIP Hosts, support staff, mysterious other departments are all crooks.
Read moreNo perks games are awful to the website is glitchy it’s not easy to navigate around they don’t offer any bonuses or games don’t have any payouts I did not like this casino one bit I see why it’s on the worst list