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Even though online casinos do offer a variety of payment methods to use, rare are those options that cater to a specific group of players, and most have a global reach, but there's a third type of solution you should consider going with, like TrustPay. Coming from Slovakia and mostly used in its home country, Poland and the Czech Republic, this payment gateway offers both local and global payment solutions for you to make the most seamless transactions, regardless of your country of residence, as it is offered globally, and in 11 currencies. If it sounds like a solution you'd want to know more about, make sure you continue reading, and that's exactly what we'll be sharing with you in this article. What is TrustPay and why choose it as your payment method at an online casino?

About TrustPay

Designed by a Slovakian private company, TrustPay was launched in 2009. The payment gateway was granted a Payment Institution license and was among the first such institutions to be allowed to process eCommerce transactions in the EEA area. The National Bank of Slovakia regulates its operations, and that’s why you can rest assured that it is a completely safe and approved solution to use. As of 2020, the solution also holds a license to provide even cross-border payment services and solutions to users and businesses from the EEA countries.

When it became a member of MasterCard and VISA in 2012, the payment gateway further strengthened its position in the area, and when it got the license to offer cross-border card payment services in 2013, its popularity grew even further. In the following years, it made sure to become a UnionPay member and launch several new products and functionalities, including prepaid cards and its own corporate bank account product. The company behind it, based in Bratislava, launched the ATM Acquiring for ATM owners in Europe in 2017, and in 2022, it introduced the SEPA Instant Credit and SEPA Direct Debit. Plus, it got its solution PCI DSS certified, redesigned the payment gateway, and introduced its own MPI Solution and a Virtual IBAN solution. As if that wasn't enough, it also got its Payment Initiation Service Provider License.

If you keep track of the news posted by the company, you will learn that it never stops getting awarded for its services and recognized for its capabilities. Especially because it gives users from many different countries access to both global and local solutions, and offers worldwide card payment processing. So, you should not be surprised to learn that its amazing services have been welcomed by the online gambling industry, as well.

Operators with international player bases love it, for the same reason you would, as with it, they can accept payments from players from all across the world. Players, on the other hand, also prefer it over any other, as it allows them to use both global and local solutions to make deposits at a decent number of sites. So, if you wish to know how to get started with it and eventually give it a try yourself, stick with us, as that's what we'll be sharing with you in the following section.

 

Getting Started with It

You may have expected it, considering this is a payment gateway, but with it, you won’t need to register any new accounts. This is a solution that acts as a link between you, your payment methods, and your online casino operator. By your payment methods, we mean the methods you're normally using for online payments, like cards and other options you'll soon learn about.

However, the operator needs to integrate with it, in order to be able to offer it. So, the first thing to do to get started with it is to find an online casino that explicitly says it accepts TrustPay and has its logo displayed in the Banking section. Once you do, go to the casino's Deposits page and select the solution as your default payment method. And once you do that, you will be given a variety of payment methods to choose from to complete your deposit transaction.

Now we’ve come to the best part. We mentioned briefly that the solution is a member of MasterCard and VISA, so these two cards are your options to use via the gateway. As are Maestro and VISA Electron. But, the variety of global and local methods you can use is really astonishing. Among them, we can mentionMultiBanco, MobilePay, Paytrail, Trustly, PayPal, Boleto Bancario, Apple Pay and Google Play. More options would include iDeal, MBWAY, BLIK, MyBank, Tatra Banka Na Splatky, Satispay, Giropay, Bancontact, SkipPay, WeChatPay, CHAPS, Cartes Bancaires, online bank transfer, Faster Payments, Payconiq and, of course, SEPA.

As you can see, you really have many options, so choose the one that would suit you most, and then enter the respective card/login details to complete the transaction. No fees will be charged by the gateway itself, ever, but depending on the payment method you choose, some fees may apply on the provider's part.

So, if you’re ready to give it a try, let’s go through the steps together. In the next segment, we’ll focus on guiding you through the depositing process, taking you on a step-by-step tour of the procedure, so stick with us.

How to Deposit at Online Casinos with TrustPay?

Just like all businesses need diverse options for payments to offer to their users, so do online casino operators. And those that do not have the capacity to offer as many methods, solve the problem by integrating with TrustPay. With this gateway, users from many countries are covered, considering that the solution gives them a way to use their local methods without much effort.

That being said, it should not surprise you to learn that the solution is getting places. It is already offered across a decent number of sites, like Thor Casino and Mond Casino, to name a few. Feel free to explore other casinos here at WoO, and you’ll certainly come across many others that accept it. Select the casino you’d want to join and create an account with it. To fund your newly registered online casino account with TrustPay, do the following:

  1. Access your registered online casino account and find the Payment Methods page.
  2. Look for TrustPay on the list of accepted Deposit Methods.
  3. In the pop-up, select Card, Bank Transfer, or one of the other available options.
  4. Once redirected to its dashboard, enter the card’s details or the bank you have an account with to be redirected to your bank’s banking page to fill out a form, or the corresponding details for the method you chose.
  5. Specify how much you wish to deposit and confirm your transaction.
  6. Instantly, the funds will reach your online casino balance.

How to Withdraw Winnings with It?

Considering this is a payment gateway, withdrawals with it won’t be possible. It was created to facilitate the way businesses receive payments, not send out transactions.

Since operators cannot use it to send transactions, they cannot offer it for cashouts. Therefore, you will need to look for an alternative method for cashing out your winnings. 

Fees and Limits

No fees are charged to users, but businesses that offer it need to pay for the integration. So, the Price List that you see on its official website is for businesses, not for you as a user.

The payment method you select to use to complete the transaction, of course, will charge transaction fees, so you better be prepared and inform yourself of the costs.

Allowed Countries

While incredibly useful and convenient for users from Slovakia, Poland, and the Czech Republic, the solution is offered globally. Given the fact it is a gateway that can be offered by any operator based anywhere and it can process cross-border payments, you will surely be able to use it.

As long as the casino you chose offers it, you can surely use it as a player there. So, make sure you find yourself a nice casino that accepts it and enjoy its services.

Accepted Currencies

We’ve been mentioning that the solution offers 11 settlement currencies, but we never shared which ones. And these 11 currencies are the default currencies your operator will ask you to choose from when you select to use the solution.

These are the Czech koruna, the euro, the Polish zloty, the US dollar, the UK pound, the Canadian dollar, the Hungarian forint, the Swiss franc, the Norwegian krona, the Swedish krona, and the Danish krone. Bear in mind that the operator may use the Multicurrency Service and allow you to use other currencies, as well, and if you choose your local currency, for instance, your transaction will be subject to a conversion fee.

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FAQs

Will I get to explore TrustPay’s official website in many languages?

Even though the solution was designed to facilitate the transactions of Slovakian, Polish, and Czech businesses and users and its website is available in Slovakian, Polish, and Czech languages, its website is also available in English, for all those other global users.

Does the solution offer Customer Support?

It sure does. There's a Contact page you can visit, even though it is more business-oriented, but you still have the email address info@trustpay.eu to send its team an email and get the assistance that you need. There’s also a FAQs section you could explore to find out more about the solution.

Is TrustPay on social media?

It is. You will find it on LinkedIn, Instagram, and Facebook, so if you wish to keep a record of its posts, make sure you check out its profiles on these three social media platforms.

Can I use TrustPay if my bank is not among the accepted banks on its dashboard?

In fact, there’s a chance. You will need to search for your bank in the “Other Banks” field, where you’ll see the list of banks and financial institutions that you can use, but the transaction might not be instant and it might take days for the deposit to arrive to your balance at the casino.

Can I use a check to complete a transaction via the payment gateway?

Unfortunately, you can't. The solution only processes transactions via cards and bank transfers, so you won't be able to use a check. It is explicitly written on its official website that checks are not accepted, but only cards and bank transfers are.