Responsible Gambling, Customer Support & Security
Responsible gaming is not addressed at all on the Two-Up website, which is a major flaw. We believe that casinos have a social responsibility to provide responsible betting information to punters. We hope that Two-Up fixes this moving forward.
Customer service is available through live chat, email, and telephone. The support staff is average for an online betting site, able to provide basic answers to questions you may run into.
Security is provided using 128-bit SSL encryption technology. This is an essential safety feature, as it keeps player data secure as it’s transmitted between your computer and the casino’s servers. We recommend playing only at sites that use SSL, so it’s a good thing that it’s present here.
Terms and Conditions, Banking
Looking through the terms and conditions at Two-Up Casino, there’s nothing that stands out as being unfair or predatory toward players.
The banking system is a bit limited in scope, as punters can deposit and withdraw funds through credit card, bank wire, and Bitcoin. If you use Bitcoin, it’s the best method to get money quickly, as other methods take between 5-7 business days. There is a $2,000 weekly withdrawal limit on winnings, with a high minimum of $150.
Banking options at Two-Up Casino
Slots
There are a large number of slots, dubbed “pokies” as they’re called in Australia in Two-Up’s library. The casino has classic and video pokies on offer, and you’ll find a large selection of games with progressive jackpots. While the pokies are a bit dated, RTG has done a good job of developing more modern games recently. You’ll also find mobile compatible pokies, which lets you get in on the action through a smartphone, although not all titles are available yet.
Comp Point Program
There is a comp program in place at Two-Up Casino. Players earn 1 point for every $10 wagered, and 100 points get you $1 in the casino.
Licence Information
Two-Up Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Two-Up Casino does not accept players from the following countries: Afghanistan, Aland Islands, Alberta, Alderney, Algeria, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Cuba, Curacao, Cyprus, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Manitoba, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Brunswick, New Caledonia, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Northwest Territories, Nova Scotia, Nunavut, Oman, Ontario, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Player Issues
There are currently no known player issues pertaining to how Two-Up Casino conducts its gaming operations.
Wizard Endorsement Status
Two-Up Casino has not earned endorsement from the Wizard of Odds.
Two-Up Casino Screenshots
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Comments: 17
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User reviews marked with this logo are syndicated from LCB.org
0.2 / 5
Absolutely terrible. They kicked me out almost immediately for absolutely no reason. I never made multiple accounts, never broke the rules. Absolutely nothing. I tried to get ahold of them to figure out the issue and it was an absolute nightmare. They told me twice to email support and never heard back.
Absolutely terrible. They kicked me out almost immediately for absolutely no reason. I never made multiple accounts, never broke the rules. Absolutely nothing. I tried to get ahold of them to figure out the issue and it was an absolute nightmare. They told me twice to email support and never heard back. No time for them
Read more2 / 5
two up casino look like a clone site Exclusive casino, croco, ozwin ... lots of promotions, coupons and bonuses, with comp points on reasonable limit. but when I was played last year in this casino, RTP was been so low, and many players had same complaints.
two up casino look like a clone site Exclusive casino, croco, ozwin ... lots of promotions, coupons and bonuses, with comp points on reasonable limit. but when I was played last year in this casino, RTP was been so low, and many players had same complaints. bonus is worthless, as well promotion, if you can win anything.
Read more1.5 / 5
Customer service is horrible and they don’t let you cash out from bonuses unless a deposit which you always lose that and the winnings. Def not good
1 / 5
DislikeI just don’t see this casino offering as much as playcroco, ozwin, or any other aud accepted casino I wouldn’t spend much time here.
0.8 / 5
TerribleAny casino that offers something free and they want you to deposit again before you can withdraw it is a stay away from casino for me I don’t know if I ever deposited here or not I’m pretty sure I didn’t good thing I dodged that bullet
0.9 / 5
DislikeI tried to get my account going here. the email link to verify my email went to a non existent page. SO couldnt verify so will never put my money here.
2.2 / 5
Average[qeustion] i won a bonus and amanged to wager (no deposit) to a 50$ withdrawable amount, They want me to deposit 50$ to verify me and the min withdraw is 100$ anyway, I skeptical to deposit since im scared they are scam? has anyone actually been able to withdraw on this site?
0.1 / 5
@raze18 - could you please send me your casino username in PM inbox and we'll contact the Casino Representative.
0.3 / 5
TerribleI did deposit here and played with deposit bonus but i have lost my balance, no worries it happens very often right? So i wanted to deposit again in few days just to find out my credit card deposits are blocked until i verify my account, this is not what im used to since normally i have to verify my account only once...
I did deposit here and played with deposit bonus but i have lost my balance, no worries it happens very often right? So i wanted to deposit again in few days just to find out my credit card deposits are blocked until i verify my account, this is not what im used to since normally i have to verify my account only once i want to withdraw, but i unfortunately was pretty busy at the time so i did just go over to other casino so i can play when i want to. After few emails offering a free bonus if i verify my account, i got another email saying i can get a free bonus for my lost deposit, so i tried to redeem it and it worked, i have played for a while and got on win strike up to some big amount, even though i knew i could only withdraw 100USD from that particular promotion (as stated in the email), so i played for a while, then i wanted to withdraw my 100 win, that is where it began really kinky, i did ask my bank to send me statement of my account, waited few days to receive it, did fill the forms they wanted, did send the documentation they wanted and my account was still unverified, so i decided to contact them about it and i was told i have to deposit before my account can be verified. However i wanted to say i did deposit before, i have email from them saying i did my deposit, another email saying i cant deposit again until i verify my account, email with reward for my LOST deposit and for sure i DO know where i send my money when i do it, so noone should try to fool me there. AND it does not end here! Guess what, even if i wanted to try and deposit, my deposits are STILL BLOCKED.
Read more3 / 5
Liked Itvisited live support to ask about the NDB and he immediately awarded me with a $50 NDB. Played thru a couple of games and it was fun... won pretty big but realized the play through was way too high.. but I was playing low wagers tho. Wasn't able to pull off the entire bonus but the experience was pretty cool.