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Royal Ace Review

38Show Comments

Royal Ace welcomes players from Virginia Virginia

Ratings from trusted portals

2.3
AVERAGE

Your Vote:

38Show Comments

Royal Ace and sister casinos are notorious for extremely slow payments and poor customer support, which is unacceptable business practice. Proceed with utmost caution. 

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Introduction

Royal Ace Casino is an online betting site that opened its doors in 2009. The casino is owned and operated by The Ace Revenue Group, who also runs the casino's Planet 7, Silver Oak, Slot Madness, and Captain Jack. Punters who have played at Royal Ace Casino generally have a negative view of it due to the fact that the casino has excessively slow payment times and poor customer service. Because of this, we urge players to use caution when playing at Royal Ace Casino.

Casino Info

📌 Jurisdiction Costa Rica
💰 Min Deposit $10 (Bitcoin)/$30 (Credit/Debit Cards)
Minimum Desposit Grade F--
💸 Min Withdrawal $100
Minimum Withdrawal Grade F--
⏱️ Cashout Time Delayed payments
Cashout Times Grade F--
🤑 Cashout Limit $2,500 Weekly
Cashout Limit Grade F--
📱 Mobile Android, iPhone, iPad, Other Mobile
👍 Download available Yes

Royal Ace Video Review

Bonuses

Below is the bonus available at Royal Ace.

Below is a list of promotions currently being offered at Prism Casino.

Sign Up Bonus

A 200% Sign Up bonus with a max bonus of $4000 and a wagering requirement of 30x(b&d) on Slots and Parlor Games

Percentage play-through by game:

  • 50% for Classic Blackjack, Blackjack and Video Poker
  • 100% for Slots and Parlor Games

Note:

New Customer Offer. T&C’s Apply. 18+. Max cashout: 10xdeposit amount.

Software Providers

Royal Ace Casino is powered by Real Time Gaming and Spinlogic Gaming, which gives players the chance to play games through a downloadable piece of software as well as through a web-based platform.

Baccarat

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Baccarat
 

Bingo

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Roaring Twenties Bingo
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Bonus Bingo

Blackjack

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Blackjack
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Blackjack with Perfect Pairs
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European Blackjack

Royal Ace Blackjack (Real Time Gaming)Expand

Game BJ PaysSoft 17DoubleRe split acesSurrenderReturnTotal DecksLive Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2.0 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1.0 Hit 9 to 11 No No 99.25% 6 No
Super 21 1.0 Hit Any 2 No Yes 98.94% 6 No


More information about Royal Ace's Real Time Gaming Blackjack

Other Games

Royal Ace is also home to 20 other games listed below:

cyberstud-poker.pngcaribbean-hold-em.jpgcraps.jpgface-up-21.jpglet-em-ride.jpgmatch-play-21.jpgpai-gow-poker.jpgpontoon.jpgred-dog.jpgroulette-american.jpgroulette-american-new.jpgroulette-european.jpgroulette-french.jpgscratch-card1.jpgscratch-card2.jpgscratch-card3.jpgsic-bo.jpgsuper-21.jpgtexas-hold-em-bonus.jpgtri-card-poker.jpgvegas-three-card-rummy.jpgjacks-or-better.jpgsevens-wild.jpgaces-eights.jpgall-american.jpgbonus-deuces.jpgbonus-poker.jpgdeuces-wild.jpgdouble-bonus.jpgdouble-double-bonus.jpgdouble-double-jackpot.jpgdouble-jackpot.jpgeuropean-slot-poker.jpgpick-em-poker.jpgjoker-poker.jpgjacks-or-better-10-play.jpgjacks-or-better-52-play.jpgjacks-or-better-100-play.jpgloose-deuces.jpgmystery-bonus.jpgwar.jpg
cyberstud-poker.pngcaribbean-hold-em.jpgcraps.jpgface-up-21.jpglet-em-ride.jpgmatch-play-21.jpgpai-gow-poker.jpgpontoon.jpgred-dog.jpgroulette-american.jpgroulette-american-new.jpgroulette-european.jpgroulette-french.jpgscratch-card1.jpgscratch-card2.jpgscratch-card3.jpgsic-bo.jpgsuper-21.jpgtexas-hold-em-bonus.jpgtri-card-poker.jpgvegas-three-card-rummy.jpgjacks-or-better.jpgsevens-wild.jpgaces-eights.jpgall-american.jpgbonus-deuces.jpgbonus-poker.jpgdeuces-wild.jpgdouble-bonus.jpgdouble-double-bonus.jpgdouble-double-jackpot.jpgdouble-jackpot.jpgeuropean-slot-poker.jpgpick-em-poker.jpgjoker-poker.jpgjacks-or-better-10-play.jpgjacks-or-better-52-play.jpgjacks-or-better-100-play.jpgloose-deuces.jpgmystery-bonus.jpgwar.jpg

Slots

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Football Frenzy
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High Fashion
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Jumping Beans
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Megasaur
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Naughty or Nice Spring Break
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Shark School

There are many slots available for play at Royal Ace Casino, with dozens of video slots and a few classic slots able for punters to spin the reels on. There are also progressive jackpots available to be won, although any money won from the casino will likely take a very long time to reach your personal bank account.

Comp Point Program

Prism Casino awards 1 comp point for every $10 wagered in the casino, and 100 points can be redeemed for $1 cash in the casino.

Licence Information

Prism Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.

Countries not supported

Royal Ace does not accept players from the following countries: Afghanistan, Albania, Alderney, Algeria, Angola, Armenia, Australia, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Ontario, Pakistan, Palestine, Papua New Guinea, Philippines, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Somalia, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Turkmenistan, Tuvalu, Uganda, Venezuela, Virgin Islands, British, Western Sahara, Yemen, Zambia and Zimbabwe.

Player Issues

Players at Prism Casino complain of extremely slow payments that can take over a month to be processed. This, and combined with poor customer service make Prism Casino a subpar betting site, and we urge players to use caution should they decide to play at Prism Casino.

Wizard Endorsement Status

Royal Ace has not earned endorsement from the Wizard of Odds.

Comments: 38

lcb

User reviews marked with this logo are syndicated from LCB.org

AshleySexton

AshleySexton January 3, 2024 16:07

After reading the experiences other members had with Royal Ace I am so glad I quit playing at nearly all of the Inclave brands. I think they all kind of went down hill. From my understanding none of them are licensed either.

Deadeye39

Deadeye39 November 1, 2023 20:57

Well I requested a withdraw of a $100 on the 23rd and I have not received one email or any type of communication from them so this tells me that they do not care about there players and I will not be making any deposits here and I recommend that players do the same.

Well I requested a withdraw of a $100 on the 23rd and I have not received one email or any type of communication from them so this tells me that they do not care about there players and I will not be making any deposits here and I recommend that players do the same. You would think they would want to get some decent feedback from the players instead of constant bad reviews but then again like I said they do not care. Do not sign up and even play for fun this company will lie and do what ever it takes not to payout how they can get away with this is crazzy anytime someone steals money it becomes a crime and they have to deal with the consequences why are these companies getting away with this STAY WAY FROM ROYAL ACE CASINO AND THERE SISTER CASINOS

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ApexPredator93

ApexPredator93 October 4, 2023 06:44

This has been one of the casinos that have been able to be consistent with withdrawals. they do not take a long time to process their withdrawals and support is great. i wish there we more promotions but no complaints overall.

Apeninja

Apeninja October 30, 2022 11:11

Royal is is beyond the worst casino I’ve ever deposited on. They gave me 200 free spins on their new game for Halloween for a no deposit bonus. The max cash out was 500.

Royal is is beyond the worst casino I’ve ever deposited on. They gave me 200 free spins on their new game for Halloween for a no deposit bonus. The max cash out was 500. I ended up making the wages and my cash out was 493.00 I waited 2 1/2 weeks after chatting with customer service screenshots and all and I’m telling me that it’s going through the seven day window. What is the seven day window was completed. I went back on the website and it said approves, thinking that my withdrawal was in my bitcoin wallet come to find out they denied it because they said I did too many free no deposit chips however, I’ve already deposited on this account and this was my only first no deposit bonus so they not only wasted my time they denied my withdrawal and they continue to send me these free no deposit bonuses the main person of royal Eighth continues to email me telling me that they denied my withdrawal, but I don’t understand why on my account is still shows approved so word of advice to everyone do not deposit I would not even sign up for royalties because they are scum artist

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ericadawn11-0

ericadawn11-0 October 11, 2022 18:33

Royal ace is more like a royal pain in the ace :) This casino is awful! They are seriously a joke and I just don’t see how they can even afford to keep themselves up and running! I for sure would have thought they would be long gone by now! They must make their money on newcomers first few deposits as I seriously...

Royal ace is more like a royal pain in the ace :) This casino is awful! They are seriously a joke and I just don’t see how they can even afford to keep themselves up and running! I for sure would have thought they would be long gone by now! They must make their money on newcomers first few deposits as I seriously doubt they have any long term members!! I have never been paid my winnings and everything is just shady all around Find another casino to play. There are so many good ones out there. Don’t play this one

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B Lind

B Lind October 8, 2022 01:43

over 6 weeks to get $74.. cashed out at 110.. thats after their 'service fees' and other BS. 10/10 DONT RECOMMEND

kimosabi0077

kimosabi0077 April 1, 2022 01:46

No better than its sister casinos about paying people in a timely manner. I hear that they do pay after a while as long as you don't break any rules but in today's gaming world if it doesn't pay out in a couple of hours it really isn't acceptable to me. Too many casinos are paying in crypto in less than an hour now

Sally Jackson

Sally Jackson December 17, 2021 07:37

This is the worst casino I ever met!!! Don't waste your time there. Awful lagging website with poor games selection and shady bonus conditions. While playing you get disconnected all the time. Games are rigged. And even if you are a lucky one you will never withdraw there.

This is the worst casino I ever met!!! Don't waste your time there. Awful lagging website with poor games selection and shady bonus conditions. While playing you get disconnected all the time. Games are rigged. And even if you are a lucky one you will never withdraw there. You`re told to submit some documents but when you do that they find thousands of excuses stalling for time. Customer support does nothing to help they duck away from direct questions in chat and never tell you what exactly is wrong or missing. You can forget about your winnings. Stay away from this pseudo casino!!!

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Brandonjxn3s

Brandonjxn3s June 3, 2021 19:32

You know there’s something about this casino that I want at the lake so much but then there’s even something about it keeping me from liking it.

You know there’s something about this casino that I want at the lake so much but then there’s even something about it keeping me from liking it. I don’t know if it’s the achievement system that I really enjoy or what but I wish this casino could have a makeover and send in a casino rescue team and completely cut it out and remake it top to bottom with updated withdrawal times and everything

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tobinc89

tobinc89 June 23, 2020 19:04

Played here once, never won. Actually glad I lost judging by the comments below. This casino group gets two thumbs down, they are slowowowowow

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