100% Bonus up to a maximum bonus of $1,000.00. Can be used one time per day. The maximum cash out up to $2,000. The bonus chips are unredeemable and will be removed from the associated cashout. Offer for USA and Canada only.
Royal Ace Casino is an online betting site that opened its doors in 2009. The casino is owned and operated by The Ace Revenue Group, who also runs the casino's Planet 7, Silver Oak, Slot Madness, and Captain Jack. Punters who have played at Royal Ace Casino generally have a negative view of it due to the fact that the casino has excessively slow payment times and poor customer service. Because of this, we urge players to use caution when playing at Royal Ace Casino.
Casino Info
📌 Jurisdiction
Please visit website for more information
💰 Min Deposit$5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)
50% for Classic Blackjack, Blackjack and Video Poker
100% for Slots and Parlor Games
Note:
New Customer Offer. T&C’s Apply. 18+. Max cashout: 10xdeposit amount.
Software Providers
Royal Ace Casino is powered by Real Time Gaming and Spinlogic Gaming, which gives players the chance to play games through a downloadable piece of software as well as through a web-based platform.
Other Games
Royal Ace is also home to 25 other games listed below:
There are many slots available for play at Royal Ace Casino, with dozens of video slots and a few classic slots able for punters to spin the reels on. There are also progressive jackpots available to be won, although any money won from the casino will likely take a very long time to reach your personal bank account.
Comp Point Program
Prism Casino awards 1 comp point for every $10 wagered in the casino, and 100 points can be redeemed for $1 cash in the casino.
Licence Information
Prism Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.
Countries not supported
Royal Ace does not accept players from the following countries: Afghanistan, Albania, Alderney, Algeria, Angola, Armenia, Australia, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Ontario, Pakistan, Palestine, Papua New Guinea, Philippines, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Somalia, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Turkmenistan, Tuvalu, Uganda, Venezuela, Virgin Islands, British, Western Sahara, Yemen, Zambia and Zimbabwe.
Player Issues
Players at Prism Casino complain of extremely slow payments that can take over a month to be processed. This, and combined with poor customer service make Prism Casino a subpar betting site, and we urge players to use caution should they decide to play at Prism Casino.
Wizard Endorsement Status
Royal Ace has not earned endorsement from the Wizard of Odds.
User reviews marked with this logo are syndicated from
LCB.org
Jennifer RandallJuly 7, 2025 06:14
1 / 5
Jennifer RandallJuly 7, 2025 06:14
1 / 5
So if you deposit bonus, don't expect to get paid that out anytime soon. They prioritize the people who deposits versus no deposit bonuses. Which I can understand. But also I do think that it should be first come first serve in a line of order versus prioritizing who is who.
Nick Richmond
April 13, 2025 09:06
1 / 5
Nick Richmond
April 13, 2025 09:06
1 / 5
This casino is terrible if you win with a free chip or free spins because you’ll have to wait a month or more if you win to get paid. If you win with a deposit and can withdraw with coindraw then it’s a lot faster.
Zackary LandrethApril 2, 2025 06:36
4.4 / 5
Zackary LandrethApril 2, 2025 06:36
4.4 / 5
This was the first casino I won at. I loved the bonus that newbie get an can't find anything to complain against them. There not bad I like the. An have cashed out with them no problem
Drew Mohs
September 30, 2024 21:30
Terrible
Drew Mohs
September 30, 2024 21:30
Terrible
Do you work for them? Are they paying you in some way? This is one of the first times I've heard agood review! Are you sure this is the correct casino?
Drew Mohs
September 30, 2024 21:27
Terrible
Drew Mohs
September 30, 2024 21:27
Terrible
I pre Kyc'ed and sent my bitcoin withdrawal of $780 on September 8th. Still not received. Terrible customer service from a 3rd party vendor that can't do anything for you other than escalate your issue which takes 24-72hrs.
I pre Kyc'ed and sent my bitcoin withdrawal of $780 on September 8th. Still not received. Terrible customer service from a 3rd party vendor that can't do anything for you other than escalate your issue which takes 24-72hrs. I was sent 2 emails after I sent my withdrawal in on the same day the first saying congrats you should have your money shortly then I received the next email that said the withdrawal will be approved in 7-10 days (business days people!)lol. September 18th I get 2 more emails first one saying my money will be deposited shortly! Yaya! Second email said deposit will happen in 7-10 days. I won't even go into all of the chats I had because it would turn into a war and peace like novel. They will never see another penny from me. I wouldn't tell my worst enemy to play here... unless he was the worst ever then I might!
!!!!!!!DO NOT PLAY HERE!!!!!!!
These guys actually did me decent. After my docs were verified in like 3 days I waited the weekend then got paid Monday
ChantiMay 24, 2024 13:12
1.1 / 5
ChantiMay 24, 2024 13:12
1.1 / 5
Used a free welcome bonus that had a max cash out of like 100 but ended up winning like 5k! Of course just my luck. So I played it all away until I got to 100 and never was able to even cash out anyways. Very disappointing.
bdenny77
May 15, 2024 11:41
bdenny77
May 15, 2024 11:41
So I got up to about fifteen hundred dollars and decided to cash half of it out at seven hundred and fifty dollars. I continue to play and once again. Got up to about $1500 and did the same only this time. I cashed out to bitcoin. That was almost four days ago.
So I got up to about fifteen hundred dollars and decided to cash half of it out at seven hundred and fifty dollars. I continue to play and once again. Got up to about $1500 and did the same only this time. I cashed out to bitcoin. That was almost four days ago. Today I log in, After getting back up over fifteen hundred again, and then losing everything, Both of my posits have been denied. The money was returned to my account and then confiscated by a manager. It says. I used the initial welcome bonus and nothing else. I never used any coins. I never used any other promotions under accepted any free spins. So basically I just had $1500 stolen from me. The day would have gladly taken had I lost. I send them a second email. And all I Get is the automated response and nothing else. I'm fixing to get a plane to Costa Rica. And beat on somebody's head.
They got over on me two times, I deposited and everything then they sent me the deposit back saying I wasn’t eligible to cash out because I used a chip back to back but I previously deposited between chips but they wouldn’t show me my deposit history, bunch of clowns I recommend DO NOT PLAY THERE
AshleySextonJanuary 3, 2024 16:07
AshleySextonJanuary 3, 2024 16:07
After reading the experiences other members had with Royal Ace I am so glad I quit playing at nearly all of the Inclave brands. I think they all kind of went down hill. From my understanding none of them are licensed either.
Comments: 47
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
1 / 5
1 / 5
So if you deposit bonus, don't expect to get paid that out anytime soon. They prioritize the people who deposits versus no deposit bonuses. Which I can understand. But also I do think that it should be first come first serve in a line of order versus prioritizing who is who.
1 / 5
1 / 5
This casino is terrible if you win with a free chip or free spins because you’ll have to wait a month or more if you win to get paid. If you win with a deposit and can withdraw with coindraw then it’s a lot faster.
4.4 / 5
4.4 / 5
This was the first casino I won at. I loved the bonus that newbie get an can't find anything to complain against them. There not bad I like the. An have cashed out with them no problem
Do you work for them? Are they paying you in some way? This is one of the first times I've heard agood review! Are you sure this is the correct casino?
I pre Kyc'ed and sent my bitcoin withdrawal of $780 on September 8th. Still not received. Terrible customer service from a 3rd party vendor that can't do anything for you other than escalate your issue which takes 24-72hrs.
I pre Kyc'ed and sent my bitcoin withdrawal of $780 on September 8th. Still not received. Terrible customer service from a 3rd party vendor that can't do anything for you other than escalate your issue which takes 24-72hrs. I was sent 2 emails after I sent my withdrawal in on the same day the first saying congrats you should have your money shortly then I received the next email that said the withdrawal will be approved in 7-10 days (business days people!)lol. September 18th I get 2 more emails first one saying my money will be deposited shortly! Yaya! Second email said deposit will happen in 7-10 days. I won't even go into all of the chats I had because it would turn into a war and peace like novel. They will never see another penny from me. I wouldn't tell my worst enemy to play here... unless he was the worst ever then I might! !!!!!!!DO NOT PLAY HERE!!!!!!!
Read more0.1 / 5
0.1 / 5
These guys actually did me decent. After my docs were verified in like 3 days I waited the weekend then got paid Monday
1.1 / 5
1.1 / 5
Used a free welcome bonus that had a max cash out of like 100 but ended up winning like 5k! Of course just my luck. So I played it all away until I got to 100 and never was able to even cash out anyways. Very disappointing.
So I got up to about fifteen hundred dollars and decided to cash half of it out at seven hundred and fifty dollars. I continue to play and once again. Got up to about $1500 and did the same only this time. I cashed out to bitcoin. That was almost four days ago.
So I got up to about fifteen hundred dollars and decided to cash half of it out at seven hundred and fifty dollars. I continue to play and once again. Got up to about $1500 and did the same only this time. I cashed out to bitcoin. That was almost four days ago. Today I log in, After getting back up over fifteen hundred again, and then losing everything, Both of my posits have been denied. The money was returned to my account and then confiscated by a manager. It says. I used the initial welcome bonus and nothing else. I never used any coins. I never used any other promotions under accepted any free spins. So basically I just had $1500 stolen from me. The day would have gladly taken had I lost. I send them a second email. And all I Get is the automated response and nothing else. I'm fixing to get a plane to Costa Rica. And beat on somebody's head.
Read more0.5 / 5
Terrible0.5 / 5
TerribleThey got over on me two times, I deposited and everything then they sent me the deposit back saying I wasn’t eligible to cash out because I used a chip back to back but I previously deposited between chips but they wouldn’t show me my deposit history, bunch of clowns I recommend DO NOT PLAY THERE
After reading the experiences other members had with Royal Ace I am so glad I quit playing at nearly all of the Inclave brands. I think they all kind of went down hill. From my understanding none of them are licensed either.