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Royal Ace Review

41Show Comments

Royal Ace welcomes players from Virginia Virginia

Ratings from trusted portals

2.3
AVERAGE

Your Vote:

41Show Comments

Royal Ace and sister casinos are notorious for extremely slow payments and poor customer support, which is unacceptable business practice. Proceed with utmost caution. 

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Introduction

Royal Ace Casino is an online betting site that opened its doors in 2009. The casino is owned and operated by The Ace Revenue Group, who also runs the casino's Planet 7, Silver Oak, Slot Madness, and Captain Jack. Punters who have played at Royal Ace Casino generally have a negative view of it due to the fact that the casino has excessively slow payment times and poor customer service. Because of this, we urge players to use caution when playing at Royal Ace Casino.

Casino Info

📌 Jurisdiction Costa Rica
💰 Min Deposit $5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)
Minimum Desposit Grade F--
💸 Min Withdrawal $20
Minimum Withdrawal Grade F--
⏱️ Cashout Time Delayed payments
Cashout Times Grade F--
🤑 Cashout Limit $2,500 Weekly
Cashout Limit Grade F--
📱 Mobile Android, iPhone, iPad, Other Mobile
👍 Download available Yes

Royal Ace Video Review

Bonuses

Below is the bonus available at Royal Ace.

Below is a list of promotions currently being offered at Prism Casino.

Sign Up Bonus

A 200% Sign Up bonus with a max bonus of $4000 and a wagering requirement of 30x(b&d) on Slots and Parlor Games

Percentage play-through by game:

  • 50% for Classic Blackjack, Blackjack and Video Poker
  • 100% for Slots and Parlor Games

Note:

New Customer Offer. T&C’s Apply. 18+. Max cashout: 10xdeposit amount.

Software Providers

Royal Ace Casino is powered by Real Time Gaming and Spinlogic Gaming, which gives players the chance to play games through a downloadable piece of software as well as through a web-based platform.

Bingo

roaring-twenties-bingo.jpg
Roaring Twenties Bingo
bonus-bingo.jpg
Bonus Bingo

Caribbean 21

Royal Ace Caribbean 21 (Real Time Gaming)Expand

Game BJ PaysSoft 17DoubleRe split acesSurrenderReturnTotal DecksLive Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1 Hit 9 to 11 No No 99.25% 6 No
Super 21 1 Hit Any 2 No Yes 98.94% 6 No


More information about Royal Ace's Real Time Gaming Caribbean 21

Face Up 21

face-up-21.jpg
Face Up 21
 

Royal Ace Face Up 21 (Real Time Gaming)Expand

Game BJ PaysSoft 17DoubleRe split acesSurrenderReturnTotal DecksLive Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1 Hit 9 to 11 No No 99.25% 6 No
Super 21 1 Hit Any 2 No Yes 98.94% 6 No


More information about Royal Ace's Real Time Gaming Face Up 21

Match Play 21

match-play-21.jpg
Match Play 21
 

Royal Ace Match Play 21 (Real Time Gaming)Expand

Game BJ PaysSoft 17DoubleRe split acesSurrenderReturnTotal DecksLive Game
Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Perfect Pairs Blackjack 1.5 Hit Any 2 No No 99.46% 6 No
Pontoon 2 Hit Any 2 Yes No 99.35% 2 No
Match Play 21 1.5 Hit Any 2 Yes Yes 99.27% 6 No
Face Up 21 1 Hit 9 to 11 No No 99.25% 6 No
Super 21 1 Hit Any 2 No Yes 98.94% 6 No


More information about Royal Ace's Real Time Gaming Match Play 21

Pontoon

pontoon.jpg
Pontoon
 

Other Games

Royal Ace is also home to 18 other games listed below:

baccarat.jpgcyberstud-poker.pngcaribbean-hold-em.jpgcraps.jpglet-em-ride.jpgpai-gow-poker.jpgred-dog.jpgroulette-american.jpgroulette-american-new.jpgroulette-european.jpgroulette-french.jpgscratch-card1.jpgscratch-card2.jpgscratch-card3.jpgsic-bo.jpgslots1.jpgslots2.jpgslots3.jpgslots4.jpgslots5.jpgslots6.jpgsuper-21.jpgtexas-hold-em-bonus.jpgtri-card-poker.jpgvegas-three-card-rummy.jpgjacks-or-better.jpgsevens-wild.jpgaces-eights.jpgall-american.jpgbonus-deuces.jpgbonus-poker.jpgdeuces-wild.jpgdouble-bonus.jpgdouble-double-bonus.jpgdouble-double-jackpot.jpgdouble-jackpot.jpgeuropean-slot-poker.jpgpick-em-poker.jpgjoker-poker.jpgjacks-or-better-10-play.jpgjacks-or-better-52-play.jpgjacks-or-better-100-play.jpgloose-deuces.jpgmystery-bonus.jpgwar.jpg
baccarat.jpgcyberstud-poker.pngcaribbean-hold-em.jpgcraps.jpglet-em-ride.jpgpai-gow-poker.jpgred-dog.jpgroulette-american.jpgroulette-american-new.jpgroulette-european.jpgroulette-french.jpgscratch-card1.jpgscratch-card2.jpgscratch-card3.jpgsic-bo.jpgslots1.jpgslots2.jpgslots3.jpgslots4.jpgslots5.jpgslots6.jpgsuper-21.jpgtexas-hold-em-bonus.jpgtri-card-poker.jpgvegas-three-card-rummy.jpgjacks-or-better.jpgsevens-wild.jpgaces-eights.jpgall-american.jpgbonus-deuces.jpgbonus-poker.jpgdeuces-wild.jpgdouble-bonus.jpgdouble-double-bonus.jpgdouble-double-jackpot.jpgdouble-jackpot.jpgeuropean-slot-poker.jpgpick-em-poker.jpgjoker-poker.jpgjacks-or-better-10-play.jpgjacks-or-better-52-play.jpgjacks-or-better-100-play.jpgloose-deuces.jpgmystery-bonus.jpgwar.jpg

Slots

There are many slots available for play at Royal Ace Casino, with dozens of video slots and a few classic slots able for punters to spin the reels on. There are also progressive jackpots available to be won, although any money won from the casino will likely take a very long time to reach your personal bank account.

Comp Point Program

Prism Casino awards 1 comp point for every $10 wagered in the casino, and 100 points can be redeemed for $1 cash in the casino.

Licence Information

Prism Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.

Countries not supported

Royal Ace does not accept players from the following countries: Afghanistan, Albania, Alderney, Algeria, Angola, Armenia, Australia, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Ontario, Pakistan, Palestine, Papua New Guinea, Philippines, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Somalia, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Turkmenistan, Tuvalu, Uganda, Venezuela, Virgin Islands, British, Western Sahara, Yemen, Zambia and Zimbabwe.

Player Issues

Players at Prism Casino complain of extremely slow payments that can take over a month to be processed. This, and combined with poor customer service make Prism Casino a subpar betting site, and we urge players to use caution should they decide to play at Prism Casino.

Wizard Endorsement Status

Royal Ace has not earned endorsement from the Wizard of Odds.

Comments: 41

lcb

User reviews marked with this logo are syndicated from LCB.org

Chanti

Chanti May 24, 2024 13:12

Used a free welcome bonus that had a max cash out of like 100 but ended up winning like 5k! Of course just my luck. So I played it all away until I got to 100 and never was able to even cash out anyways. Very disappointing.

bdenny77

bdenny77 May 15, 2024 11:41

So I got up to about fifteen hundred dollars and decided to cash half of it out at seven hundred and fifty dollars. I continue to play and once again. Got up to about $1500 and did the same only this time. I cashed out to bitcoin. That was almost four days ago.

So I got up to about fifteen hundred dollars and decided to cash half of it out at seven hundred and fifty dollars. I continue to play and once again. Got up to about $1500 and did the same only this time. I cashed out to bitcoin. That was almost four days ago. Today I log in, After getting back up over fifteen hundred again, and then losing everything, Both of my posits have been denied. The money was returned to my account and then confiscated by a manager. It says. I used the initial welcome bonus and nothing else. I never used any coins. I never used any other promotions under accepted any free spins. So basically I just had $1500 stolen from me. The day would have gladly taken had I lost. I send them a second email. And all I Get is the automated response and nothing else. I'm fixing to get a plane to Costa Rica. And beat on somebody's head.

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Dane Darrenz

Dane Darrenz May 9, 2024 11:41

They got over on me two times, I deposited and everything then they sent me the deposit back saying I wasn’t eligible to cash out because I used a chip back to back but I previously deposited between chips but they wouldn’t show me my deposit history, bunch of clowns I recommend DO NOT PLAY THERE

AshleySexton

AshleySexton January 3, 2024 16:07

After reading the experiences other members had with Royal Ace I am so glad I quit playing at nearly all of the Inclave brands. I think they all kind of went down hill. From my understanding none of them are licensed either.

Deadeye39

Deadeye39 November 1, 2023 20:57

Well I requested a withdraw of a $100 on the 23rd and I have not received one email or any type of communication from them so this tells me that they do not care about there players and I will not be making any deposits here and I recommend that players do the same.

Well I requested a withdraw of a $100 on the 23rd and I have not received one email or any type of communication from them so this tells me that they do not care about there players and I will not be making any deposits here and I recommend that players do the same. You would think they would want to get some decent feedback from the players instead of constant bad reviews but then again like I said they do not care. Do not sign up and even play for fun this company will lie and do what ever it takes not to payout how they can get away with this is crazzy anytime someone steals money it becomes a crime and they have to deal with the consequences why are these companies getting away with this STAY WAY FROM ROYAL ACE CASINO AND THERE SISTER CASINOS

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ApexPredator93

ApexPredator93 October 4, 2023 06:44

This has been one of the casinos that have been able to be consistent with withdrawals. they do not take a long time to process their withdrawals and support is great. i wish there we more promotions but no complaints overall.

Apeninja

Apeninja October 30, 2022 11:11

Royal is is beyond the worst casino I’ve ever deposited on. They gave me 200 free spins on their new game for Halloween for a no deposit bonus. The max cash out was 500.

Royal is is beyond the worst casino I’ve ever deposited on. They gave me 200 free spins on their new game for Halloween for a no deposit bonus. The max cash out was 500. I ended up making the wages and my cash out was 493.00 I waited 2 1/2 weeks after chatting with customer service screenshots and all and I’m telling me that it’s going through the seven day window. What is the seven day window was completed. I went back on the website and it said approves, thinking that my withdrawal was in my bitcoin wallet come to find out they denied it because they said I did too many free no deposit chips however, I’ve already deposited on this account and this was my only first no deposit bonus so they not only wasted my time they denied my withdrawal and they continue to send me these free no deposit bonuses the main person of royal Eighth continues to email me telling me that they denied my withdrawal, but I don’t understand why on my account is still shows approved so word of advice to everyone do not deposit I would not even sign up for royalties because they are scum artist

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ericadawn11-0

ericadawn11-0 October 11, 2022 18:33

Royal ace is more like a royal pain in the ace :) This casino is awful! They are seriously a joke and I just don’t see how they can even afford to keep themselves up and running! I for sure would have thought they would be long gone by now! They must make their money on newcomers first few deposits as I seriously...

Royal ace is more like a royal pain in the ace :) This casino is awful! They are seriously a joke and I just don’t see how they can even afford to keep themselves up and running! I for sure would have thought they would be long gone by now! They must make their money on newcomers first few deposits as I seriously doubt they have any long term members!! I have never been paid my winnings and everything is just shady all around Find another casino to play. There are so many good ones out there. Don’t play this one

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B Lind

B Lind October 8, 2022 01:43

over 6 weeks to get $74.. cashed out at 110.. thats after their 'service fees' and other BS. 10/10 DONT RECOMMEND

kimosabi0077

kimosabi0077 April 1, 2022 01:46

No better than its sister casinos about paying people in a timely manner. I hear that they do pay after a while as long as you don't break any rules but in today's gaming world if it doesn't pay out in a couple of hours it really isn't acceptable to me. Too many casinos are paying in crypto in less than an hour now

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