Responsible Gambling, Customer Support & Security
Responsible gaming is given a page on the Mega Vegas website, with players given information on ways to avoid problem betting behaviors. There is mention of outside organizations that can help with counseling, but no links to these groups are provided, which is a letdown. To their credit though, Mega Vegas does have a self-exclusion policy for punters that need to stop playing either short term or long term.
Customer support is available through email only. There is no live chat function available, which is disappointing, given that so many options exist for players to get help instantly these days. We urge Mega Vegas to add this functionality to their site moving forward.
Security is provided using 128-bit SSL encryption on the casino’s site. This is a key feature, as it allows players to know that their financial and personal data is encrypted as it’s transmitted to and from the casino. We strongly urge players only play at encrypted sites, so its good to see Mega Vegas offering this functionality to players.
Terms and Conditions, Banking
Looking through the terms and conditions at Mega Vegas Casino, we cannot find anything that stands out as being unfair or predatory toward players.
The banking system is pretty decent at Mega Vegas, which is saying something, as the casino services the American gaming market (which is severely restricted). Players can deposit and withdraw funds using credit card, eWallet, and wire transfer, as well as Bitcoin. Bitcoin payments are the best, as they’re completed within a few minutes. This also goes for withdrawals, which are paid out within minutes via Bitcoin.
Banking options at Mega Vegas Casino
Slots
There are a large number of slot machines on offer at Mega Vegas Casino, with games from Betsoft and Xplosive Slots on offer. These games look great, but players should know that it’s been shown that the Betsoft progressive jackpots mathematically cannot be won. Mobile slots are available to be played, with plenty of choices for your smaller screen.
Comp Point Program
There doesn’t appear to be a comp system in place at Mega Vegas Casino.
Licence Information
Mega Vegas Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.
Countries not supported
Mega Vegas Casino does not accept players from the following countries: Ontario.
Other Products
Right now there are no live dealer games on offer at Mega Vegas Casino, but the site is planning on adding them in the near future.
Player Issues
There are currently no-known player issues pertaining to how Mega Vegas Casino conducts their gaming operations.
Wizard Endorsement Status
Mega Vegas Casino has not earned endorsement from the Wizard of Odds.
Mega Vegas Casino Screenshots
Mega Vegas Casino
You have successfully logged in!
Please check your email and follow the link we sent you to complete your registration.
Comments: 26
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
3 / 5
OKSorry to hear that, xrezantema77. I received your private message and replied back. Please follow the instructions there. Thanks.
This casino does not pay money to its players.I'm waiting for the withdrawal of money for the fourth day they have written in the rules withdrawal to Bitcoin takes up to 72 hours 90 hours have passed and no money wrote to the post office but no response for four days already
3 / 5
OKThanks for letting us know, guys. We are going to check if the bonuses are still available and update you.
0.7 / 5
TerribleThey did not honor the 50 free spins. Very disappointed. I feel when we live in the world with the technology we have which is pretty much instant i dont understand why the casino doesnt have their affiliate websites updating the status of the casino offers.
They did not honor the 50 free spins. Very disappointed. I feel when we live in the world with the technology we have which is pretty much instant i dont understand why the casino doesnt have their affiliate websites updating the status of the casino offers. As a regular “spinner” i tale the time to fill in the user registration for it to be constantly a futile effort.
Read more0.4 / 5
TerribleVery poor communication with rep and very long wait for any response. Also, the 50 free spins that you get or used to get apparently is no longer available. I took a screenshot of my conversation with the rep as proof of this. I'll be forwarding it to management.
I had fun and played for around two hours. I never reached enough to cash out, but for fifty free spins, it was fun.
This casino is very bad ab customer services. Difficult to cancel payout and my informations in the file wasn’t correct ( i didnt do it) . Ask them to chance it and they asked me too much questions. The way they talk not nice at all. Very rude . I dont like this casino at all.
This casino is very bad ab customer services. Difficult to cancel payout and my informations in the file wasn’t correct ( i didnt do it) . Ask them to chance it and they asked me too much questions. The way they talk not nice at all. Very rude . I dont like this casino at all. They dont even have the loyal reward point or cashback.
Read more4.7 / 5
Liked ItTried out this casino and 50 free spins and it was okay. Some of the games aren't playable in my country so that kind of sucked. Waiting to read other reviews before I deposit. A really nice gentleman who is my VIP host called me and asked how I liked casino and gave me another 50 free spins.
Tried out this casino and 50 free spins and it was okay. Some of the games aren't playable in my country so that kind of sucked. Waiting to read other reviews before I deposit. A really nice gentleman who is my VIP host called me and asked how I liked casino and gave me another 50 free spins. Also said that I'm vip and to personally ask for him and he'll make sure when I'm ready to deposit he will hook me up. Stay tuned!
Read more3 / 5
OKSo I just joined this Casino a little over 2 hours ago through LCB and claimed the free 50 spins. They are on 4 Seasons slot, which was my first time playing it, and LOVE it. I finished my spins with a balance of around 30 bucks. Played and had it up to $285 at one time.
So I just joined this Casino a little over 2 hours ago through LCB and claimed the free 50 spins. They are on 4 Seasons slot, which was my first time playing it, and LOVE it. I finished my spins with a balance of around 30 bucks. Played and had it up to $285 at one time. Was up and down and finished the wagering requirements with $150. As soon as they were met, my real $$ balance went to $50. Per the t&c's the player must then play enough to get to $100, which is the min AND the max for this particular promo. I finally worked my way back up to $126. :) I understand I will eventually have to forfeit the extra $26 but am sending in verification documents before I make my security deposit of $25 right now. Cant wait to see if this goes smoothly or horrible lolol. Never can tell with new casinos
Read more2.8 / 5
OKA lot of betsoft games to choose from and i do enjoy this kind of games.The first deposit bonus is very attracting and good but the wager is a little bit too high for me.You have to get really lucky to beat that wager and it didnt happen on my occasion.
A lot of betsoft games to choose from and i do enjoy this kind of games.The first deposit bonus is very attracting and good but the wager is a little bit too high for me.You have to get really lucky to beat that wager and it didnt happen on my occasion.Its a new casino and they are growing the interface is looking really good though.The games are working fine without lags or errors.There is sometimes a small delay but that must be because of the casino server i think.
Read more