Casino Girl Review

Introduction

Casino Girl is an online betting site that is operated out of Costa Rica and opened its doors in 2016. The casino serves players throughout the world, including the United States, utilizing software from Betsoft Gaming. The casino has a decent gaming platform, but has already gained a reputation for slow payments and poor customer support. Because of this, we urge players to use caution when playing at Casino Girl.

UPDATE: We have learned that Casino Girl is using pirated software. This is a major issue, as it means the site is using stolen software. These games may be rigged against players and you're urged to avoid playing at this site.

Casino Info

📌 Jurisdiction	Costa Rica
💰 Min Deposit	$20
💸 Min Withdrawal	$20 (E-wallets)
⏱️ Cashout Time	Delayed payments
🤑 Cashout Limit	Please visit website for more information
🎲 Games	795
📱 Mobile	Android,iPhone,iPad
👍 Download available	No

Casino Girl Screenshots

Software Providers

Casino Girl is powered by Betsoft, Net Entertainment, Novomatic and Playtech, and its games are provided through a web-based instant play platform that loads directly through your internet browser. Mobile play is also supported, allowing players to log in via their smartphones and tablets.

Blackjack

Video Poker

Other Games

Casino Girl is also home to 74 other games listed below:

Baccarat (Betsoft) Casino War (Betsoft) Caribbean Stud Poker (Betsoft) Let it Ride (Betsoft) Red Dog (Betsoft) Roulette (Betsoft) Craps (Betsoft) Pai Gow Poker (Betsoft) Pontoon (Betsoft) Three Card Poker (Betsoft) Spanish 21 (Betsoft) Oasis Poker (Betsoft) Draw Hi-Lo (Betsoft) Predictor (Betsoft) Poker 3 (Betsoft) 21 Burn Blackjack (Betsoft) Baccarat (Net Entertainment) Caribbean Stud Poker (Net Entertainment) Red Dog (Net Entertainment) Roulette (Net Entertainment) Pontoon (Net Entertainment) Scratch Cards (Net Entertainment) Double Exposure (Net Entertainment) Casino Hold 'Em (Net Entertainment) Bingo (Net Entertainment) Golden Derby (Net Entertainment) Bonus Keno (Net Entertainment) Oasis Poker (Net Entertainment) TXS Hold 'em (Net Entertainment) Baccarat (Novomatic) Roulette (Novomatic) Sic Bo (Novomatic) Baccarat (Playtech) Casino War (Playtech) Red Dog (Playtech) Roulette (Playtech) Craps (Playtech)

Pai Gow Poker (Playtech) Keno (Playtech) Single Deck Blackjack (Playtech) Caribbean Poker (Playtech) Sic Bo (Playtech) Pontoon (Playtech) Around the World (Playtech) Blackjack Switch (Playtech) Bonus Bowling (Playtech) Casino Hold 'Em (Playtech) Derby Day Horse Racing (Playtech) Dice Twister (Playtech) Heads or Tails (Playtech) Jackpot Darts (Playtech) Let Them Ride (Playtech) Mahjong (Playtech) Mega Ball (Playtech) Pachinko (Playtech) Penalty Shootout (Playtech) Poker Three (Playtech) Rock Paper Scissors (Playtech) Roller Coaster Dice (Playtech) Tequila Poker (Playtech) Wild Viking (Playtech) Bingo (Playtech) Blackjack Surrender (Playtech) Blackjack/American Blackjack/Perfect Blackjack (Playtech) Blackjack Pro (Playtech) Double Attack Blackjack (Playtech) Lucky Blackjack (Playtech) Casino Reels (Playtech) Final Score (Playtech) Genie's Hi Lo (Playtech) Knockout (Playtech) Wheel of Light (Playtech) Quantum Roulette (Playtech) Greatest Cards Show (Playtech)

Responsible Gambling, Customer Support & Security

In what we consider to be a major lapse in judgment, it doesn’t appear that Casino Girl has any sort of information on promoting responsible gaming on their website, be it with a dedicated page or even in the terms and conditions. We feel it is a casino’s responsibility to at least mention responsible gaming on their site, and the lack of any mention says a lot about what the management at Casino Girl is thinking (hint: it’s not about player welfare). Customer support at Casino Girl is provided through a live chat function, which loads in a new window through your browser. Support staff was slow to respond, taking so long that I eventually closed the window in an attempt to answer my own question. Casino Girl’s site is secure though, as the site encrypts all information being sent to and from the site using SSL encryption technology, which effectively scrambles your personal and banking info, making it only readable at the casino.

Terms and Conditions, Banking.

The terms and conditions at Casino Girl are interesting, as there appears to be some incorrect math in on the terms when promotions are calculated in the verbiage. A prime example of this reads: “Term #2 - Deposits are Lost First At Casino Girl, you lose your cash deposits first. Only when you run out of deposited cash do you start losing your bonus balance. Example: Should a player make a deposit of $24 and receive a 24% bonus, the total amount in his or her account would be $200. If the player bets and loses $50 dollars, his or her cash balance would be $50 dollars and bonus balance would still be $ 24, as the losses are taken out of the cash balance/deposit of $24 first.” Additionally, the casino reserves the rights to effectively seize your funds should they be left in your account should you not access the casino every 60 days, a decision that is non-reversible. These are some predatory terms, and we urge players to read through the fine print before gaming at Casino Girl. Banking at Casino Girl is a bit limited, with deposits handled via credit card, wire transfer, and eWallet. Players have complained about the payout times though, as there have been some delays with processing payments.

Slots

There are numerous slots to play at Casino Girl, with impressive titles from BetSoft Gaming on the roster. Interestingly, it appears that the casino has altered some thumbnails of games, as there is a picture of three Minions on the icon for the game Banana (of course Minions love bananas). We don't know of any sanctioned Minion game online, and can't think that Casino Girl would have the rights to post up pictures associated with one of their games, which appears to be deceptive at the least.

Comp Point Program

Looking through Casino Girl, it doesn't appear that the casino offers comp points, and attempts to access customer service to inquire yielded no response.

License Information

Casino Girl is licensed to conduct gaming operations through the jurisdictions of Costa Rica.

Countries not supported

Casino Girl does not accept players from the following countries: Afghanistan, Albania, Armenia, Argentina, Azerbaijan, Bosnia And Herzegovina, Bangladesh, Bulgaria, Belarus, China, Costa Rica, Czech Republic, Denmark, Algeria, Estonia, Egypt, Finland, French Guiana, Croatia, Hungary, Indonesia, India, Iraq, Iran, Islamic Republic Of, Iceland, Jordan, Chosŏn Minjujuŭi Inmin Konghwaguk, Kazakhstan, Lebanon, Sri Lanka, Lithuania, Latvia, Libyan Arab Jamahiriya, Morocco, Moldova, Republic Of, Montenegro, Malaysia, Namibia, Nigeria, Netherlands, Nepal, Nauru, Panama, Peru, Philippines, Pakistan, Poland, Romania, Serbia, Russian Federation, Rwanda, Sudan, Sweden, Slovenia, Slovakia, Somalia, Suriname, Syrian Arab Republic, Turks And Caicos Islands, Chad, Thailand, Turkmenistan, Tunisia, Turkey, Taiwan, Tanzania, Ukraine, Uganda, Uruguay, Viet Nam, and Vanuatu.

Player Issues

There appear to be numerous issues with Casino Girl, including poor support, slow payments, and deceptive terms and game offerings that don't line up. The site's use of pirated software is also a major concern. Please avoid playing at this rogue casino. More information

Wizard Endorsement Status

Casino Girl has not earned endorsement from the Wizard of Odds.