Responsible Gambling, Customer Support & Security
There is a responsible gaming page, which, while bare, is more than a lot of non-licensed sites have. The casino offers self-exclusion, and there are also monthly and daily limits on betting and deposits that can be imposed. These controls are impressive, and its good to see the casino doing the right thing here.
Customer support can be reached via live chat and email 24 hours a day, 7 days a week. I spoke to a rep and was getting assistance within 20 seconds. The team is friendly and seems able to resolve most small issues that pop up.
The BTCVegas.io website is encrypted with 128-bit SSL. This is what we’ve come to expect, but it’s still important to see, as we don’t want anyone’s information being compromised.
Terms and Conditions, Banking
The terms and conditions are a bit confusing at BTCVegas.io. They seem to have multiple rules for bonus terms, so it’s hard to tell which rules apply.
The banking is very good at the casino, with Bitcoin being your only option. The benefit here is that payouts are done very quickly, and we know of players that weren’t required to provide documentation for payouts. The site does have a 0.15 BTC withdrawal limit for non VIP players, while VIPs do get up to 4 BTC per week.
Banking options at BtcVegas.io
Banking option |
Deposit |
Withdrawal |
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Bitcoin
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Slots
There are a decent number of slots available for play, especially when you consider that the site is American friendly. While RTG doesn’t have the most technically advanced looking games, they’re still pretty solid. Progressive jackpots can be won on a multitude of games, and there’s also mobile support thrown in.
Comp Point Program
Players do earn comp points based on their gameplay at BTCVegas.io. Punters will earn points, which can then be redeemed at a rate of 100 for $1 cash.
Licence Information
BTCVegas.io doesn’t have a gaming license. This is a major concern, as players will have no recourse in the event of a dispute. It’d be nice to see this operator at least strive for the bottom barrel regulators like Curacao to show they’re at least “attempting” to care about regulation.
Countries not supported
BtcVegas.io does not accept players from the following countries: Israel and Ontario.
Player Issues
There aren’t any currently known player issues pertaining to how BTCVegas.io runs their operation.
Wizard Endorsement Status
BtcVegas.io has not earned endorsement from the Wizard of Odds.
BtcVegas.io
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Comments: 25
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User reviews marked with this logo are syndicated from LCB.org
The biggest cashout I have made on this casino is the recent news that they are shutting down. Hahaha. Such a sweet taste
1 / 5
DislikeIt is with a heavy heart that I have to change my review and experience with BTCVegas. It seems that if you get really lucky the good experience diminishes and you start getting screwed with. I played a lot, got really lucky and cashed out. Eddie the VIP manager stated that my new cash out limit was 1 Btc a week.
It is with a heavy heart that I have to change my review and experience with BTCVegas. It seems that if you get really lucky the good experience diminishes and you start getting screwed with. I played a lot, got really lucky and cashed out. Eddie the VIP manager stated that my new cash out limit was 1 Btc a week. They paid me according to that. I then had to work in California for a few weeks and advised them that I would be there and unable to play as much. What little I didn’t play I was able to win .6 btc and cashed out. Today I was supposed to be paid and was told that since I only played 1.4 btc last month my new withdraw limit was .3btc a week and even though they just told me this they are making it effective on this old Withdraw request. That is a huge drop especially when I advised them I would be out of Town and unable to play as much. I really thought this casino was different from the rest and I thought they were my friends. But honestly they are if you are losing, not so much if You are winning. Based on this, I sadly can not recommend this casino any longer.
Read more4.6 / 5
Awesomenot a bad casino at all!! i love to play to all their games since they have quite a few to choose from!! never get tired of playing here! but also think they need more bonuses to choose from..
1 / 5
DislikeI have been playing here for several months and absolutely love it! I have played a lot of online casinos and Eddie the manager treats me like a VIP every time. Sure if you don’t make a lot of deposits your withdraw level will be lower but once you reach VIP status it is smooth sailing.
I have been playing here for several months and absolutely love it! I have played a lot of online casinos and Eddie the manager treats me like a VIP every time. Sure if you don’t make a lot of deposits your withdraw level will be lower but once you reach VIP status it is smooth sailing. Payouts processed quickly, fair games, great customer service! I would not play any where else period. If you like using bitcoin this is the place to win and play!
Read moreI literally only signed up for this site to WARN all players to avoid this site. They only process bitcoin, which is fine, but what they don’t reveal to you is the extensive withdrawal process (~100 fold worse than any other bitcoin exclusive casino...which would normally process immediately or within an hour).
I literally only signed up for this site to WARN all players to avoid this site. They only process bitcoin, which is fine, but what they don’t reveal to you is the extensive withdrawal process (~100 fold worse than any other bitcoin exclusive casino...which would normally process immediately or within an hour). I won at one point, followed all the requisite playthrough, and TC requirements, and upon withdrawing my “withdrawable balance” of “.12BTC” was told that upon review of my account only .04btc was allowed per week. Their reasoning was that i was new and the limit was reasonable for new players. I play on 4 other sites (namely Fortunejack, mBitcasino, bitcoincasino.us, and bitcoinpenguin) ALL of which have somewhere between 5-15 BTC limit for new players to withdraw. So the btc Vegas sets their standards arbitrarily and case-by-case to limit their loss. And they also intentionally divide their “support staff” with their “finance staff” in order to delegate responsibility and blame. I actually call d this company out the first time they did this to me, and actually and amazingly have the entire conversation(s) saved for this sole purpose to help anyone looking to patronize this company. Please email me or message me or whatever and you will get an amazingly enjoyable read (and understanding on how these less reputable companies make their money)
Read more2.1 / 5
DislikeWay too many terms when it comes to playing with cryptocurrency. Was super pumped that a BTC casino was going to focus on RTG casinos but the T&S are outrageous.
2.3 / 5
DislikeStandard Real Time Gaming casino layout, which is one of my favorites. I played through the free spins and ended up losing the winnings, fine, no big deal. Was about to deposit when I realized they have a 0.15 max cashout for non-vip players....wait what? No thank you.
2.1 / 5
Averageeh, bonus terms are just trash, too many contradicting terms involved so i will use my btc elsewhere.
4.1 / 5
Liked ItWasnt bad even tho ive had experience with virtually every online casino in the last 10yrs, pleasantly surprised about the layout.
3.5 / 5
Liked ItThe bad first, very high play-through on all bonuses, their terms and conditions are very confusing, as they are very contradictory. One section says one thing, another says something else. Hard to know what to pay attention to. Playing with mBtc instead of $ is very confusing.
The bad first, very high play-through on all bonuses, their terms and conditions are very confusing, as they are very contradictory. One section says one thing, another says something else. Hard to know what to pay attention to. Playing with mBtc instead of $ is very confusing. Also the minimum bets are the same as they would be if you were playing $. So let's take Rudolph's Revenge for example. This slot is normally a set $2 bet or 2 mBTC which is about $20 per bet instead. So be very careful that you understand how much you are betting. When I did manage to win on my first deposit, the support rep was pretty condescending in general. Even though the coupon (200% first deposit) says no max cashout, he tried to say that any coupon over 150% is 5X max cashout. When I responded that the coupon says no max cashout he backed off a little but acted like they were doing me a favor by paying me. Here is an example of the terms contradictions: Welcome Bonus states 200% no max cashout. 8.1.11) If a player claims a bonus of 150% or more of their deposit, the maximum withdrawal amount will be 5 times the deposit amount after fulfilling all wagering requirements associated with the bonus credited. The remainder of the requested withdrawal will be voided. 6.2.3) In addition to the above, when processing withdrawals, if the accumulated deposits of a player do not exceed mɃ 100, the player is only entitled to a maximum amount of 20 x this amount in a withdrawal request (based on his winnings). Example: accumulated deposits mɃ 20, winnings mɃ 550, withdrawal request is mɃ 550, effective payment mɃ 400, mɃ 50 are reduced from the player's balance. Right there are 3 different terms...which applies??? All that being said, they did pay out with no documentation required. That is a big bonus. They do lock you down if you are non-vip to about $1000 per week withdrawal, which again is stated nowhere... They really need to clear up their bonus rules and T&C and make them much simpler. There are additional max cashout rules if you are using a bonus for table games. I think in general you are better off playing elsewhere, but if you do decide to play here read the T&C's and ask questions if you aren't sure.
Read more