Last Updated: October 25, 2007

Spin Poker

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Reason #1 why the Wizard likes Bovada: Excellent customer support

The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada's support is handled by Bovada, and their support staff is actually knowledgeable and helpful.

I'm so confident that you'll have a good experience with Bovada that if you have a problem getting paid and you can't resolve it with them on your own, I'll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)

If you have a problem with any other casino besides Bovada, I can't help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn't my job nor my problem. If you play at Bovada after clicking through my site I'll stand behind you 100%. Any place else and you're on your own.

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  1. The game is played on a video screen. There are 15 positions in a matrix of 5 columns and 3 rows.
  2. After making a bet the player will get five cards from a 52-card deck (except for decks that include jokers) on the middle row.
  3. The player may keep and discard as he wishes, as in regular video poker.
  4. Any cards the player holds will be replicated on the top and bottom row as well, in the same column.
  5. After the player presses the "deal" button the empty squares will be filled in from the remaining 47 cards in the deck. No card in the will appear more than once in the draw.
  6. The player will be paid according to the poker value of each active payline.


The odds and strategy are exactly the same as convention video poker for the same game and pay table.

Standard Deviation

The following table shows the standard deviation in 9/6 Jacks or Better, per hand on the draw in both spin poker and mutli-play video poker, based on a random simulation of 194,010,000 dealt hands. By "per hand," I mean hand after the draw.

To get the standard deviation per hand on the deal, divide by the square root of the number of hands on the draw. This would be the standard deviation relative to the a single bet across all hands.

Standard Deviation

Lines/Plays Spin Poker Multi-Play
1 4.42 4.42
2 4.64 4.63
3 4.82 4.84
4 5.40 5.04
5 5.90 5.23
6 6.25 5.42
7 6.55 5.60
8 6.89 5.77
9 7.28 5.94

Example: Consider 9-play Spin Poker on a $1 game, playing $5 per hand.

The standard deviation per hand per hand on the draw would be $5×7.28 = $36.40.

The standard deviation of a 9 hands would be sqr(9)×$36.40 = $109.20.

The standard deviation, relative to the $45 total bet amount, would be 7.28/sqr(9) = 2.43.

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