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Reason #1 why the Wizard likes Bovada: Excellent customer support
The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada's support is handled by Bovada, and their support staff is actually knowledgeable and helpful.
I'm so confident that you'll have a good experience with Bovada that if you have a problem getting paid and you can't resolve it with them on your own, I'll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)
If you have a problem with any other casino besides Bovada, I can't help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn't my job nor my problem. If you play at Bovada after clicking through my site I'll stand behind you 100%. Any place else and you're on your own.
To use the strategy look up all viable ways to play an initial hand on the following list and elect that which is highest on the list. A "high card" means a jack or higher.
- Four of a kind, straight flush, royal flush
- 4 to a royal flush
- Three of a kind, straight, flush, full house
- 4 to a straight flush
- Two pair
- High pair
- 3 to a royal flush
- 4 to a flush
- Low pair
- 4 to an outside straight
- 2 suited high cards
- 3 to a straight flush
- 2 unsuited high cards (if more than 2 then pick the lowest 2)
- Suited 10/J, 10/Q, or 10/K
- One high card
- Discard everything
High card: A jack, queen, king, or ace. These cards are retained more often because if paired up they return the original bet.
Outside straight: An open ended straight that can be completed at either end, such as the cards 7,8,9,10.
Inside straight: A straight with a missing inside card, such as the cards 6,7,9,10. In addition A,2,3,4 andJ,Q,K,A also count as inside straights because they are at an extreme end.
Example: Suppose you have the following hand.
The top three plays are (1) keep the low pair, (2) keep the 4 to a flush, and (3) keep the 2 suited high cards. The4 to a flush is listed highest and is thus the best play, so discard the 3 of hearts.
Comparison to Optimal Strategy
The following table compares the probability and return of each hand under both the simple strategy and the optimal strategy.
Simple Strategy to Optimal Strategy Comparison
|Four of a kind||25||0.002363||0.002363||0.059067||0.059064|
|Three of a kind||3||0.074543||0.074449||0.223629||0.223346|
The next table is a frequency distribution of the error,or difference in expected return, between the simple strategy and the optimal strategy.
|.01% to .99%||5808||0.223474%|
|1% to 1.99%||12084||0.464955%|
|2% to 2.99%||6336||0.24379%|
|3% to 3.99%||7320||0.281651%|
|4% to 4.99%||11976||0.4608%|
|5% to 5.99%||11868||0.456644%|
|6% to 6.99%||1260||0.048481%|
|7% to 7.99%||216||0.008311%|
|8% to 8.99%||0||0%|
|9% to 9.99%||0||0%|
|10% to 10.99%||0||0%|
|11% to 11.99%||768||0.02955%|
|12% to 12.99%||36||0.001385%|
|13% to 13.99%||216||0.008311%|
|14% to 14.99%||840||0.032321%|
|15% to 15.99%||216||0.008311%|
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