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Reason #1 why the Wizard likes Bovada: Excellent customer support The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful. I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.) If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own. |
Jacks or Better: Intermediate StrategyLast Update: Nov 06, 2008 The following strategy is my "intermediate strategy" for jacks or better video poker. Using the strategy on a fullpay machine will result in an expected return of 99.52%.Compared to the optimal strategy return of 99.54%, mistakes in the simple strategy will cost 0.03%, or one total bet every 3805 hands.The following strategy is not expressed in the usual order of value. Instead, this is a list of all the common conflict hands. I think the kind of list below is better suited to the way people actually think about video poker. The list is in the order of the hand strength of the better play.
If you prefer to learn the usual way, here is a list of possible plays according to the strength of the hand. To use the strategy look up all viable ways to play an initial hand on the following list and elect that which is highest on the list. A "high card" means a jack or higher.
Terms: High card: A jack, queen, king, or ace. These cards are retained more often because if paired up they return the original bet. Outside straight: An open ended straight that can be completed at either end, such as the cards 7,8,9,10. Inside straight: A straight with a missing inside card, such as the cards 6,7,9,10. In addition A,2,3,4 and J,Q,K,A also count as inside straights because they are at an extreme end. High Card:J to A Straight Flush draw (type 1):Open ended straight flush draw, in which the number of high cards equals or exceeds number of gaps. Straight Flush draw (type 2):Open ended straight flush draw, in which the number of gaps, less the number of high cards, equals 1. Also, any ace-low straight flush draw, or 2-3-4 suited. Straight Flush draw (type 3):Straight flush draw with two gaps and no high cards. Example: Suppose you have the following hand. The top two plays are (1) keep the three to a straight flush and (2) keep two to a royal flush. The number of gaps to the straight flush is 2 and the number of high cards is also 2, so it is a type 1 straight flush draw. The table shows that 3 to a straight flush (type 1), beats two suited high cards, so keep the 3 cards to the straight flush.
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| Simple Strategy to Optimal Strategy Comparison | |||||
| Hand | Pays | Probability | Return | ||
| Interm. | Optimal | Interm. | Optimal | ||
| Royal flush | 800 | 0.000025 | 0.000025 | 0.020204 | 0.019807 |
| Straight flush | 50 | 0.000114 | 0.000109 | 0.005696 | 0.005465 |
| Four of a kind | 25 | 0.002362 | 0.002363 | 0.059039 | 0.059064 |
| Full house | 9 | 0.011507 | 0.011512 | 0.103565 | 0.10361 |
| Flush | 6 | 0.011171 | 0.011015 | 0.067029 | 0.066087 |
| Straight | 4 | 0.011122 | 0.011229 | 0.04449 | 0.044917 |
| Three of a kind | 3 | 0.074421 | 0.074449 | 0.223263 | 0.223346 |
| Two pair | 2 | 0.129261 | 0.129279 | 0.258523 | 0.258558 |
| Pair | 1 | 0.213368 | 0.214585 | 0.213368 | 0.214585 |
| Nothing | 0 | 0.546648 | 0.545435 | 0 | 0 |
| Total | 1 | 1 | 0.995176 | 0.995439 | |
The next table is a frequency distribution of the error,or difference in expected return, between the simple strategy and the optimal strategy.
| Error Frequency | ||
| Error | Number | Probability |
| 0 | 2576244 | 99.125958% |
| .01% to .99% | 5064 | 0.194847% |
| 1% to 1.99% | 1872 | 0.072029% |
| 2% to 2.99% | 2820 | 0.108505% |
| 3% to 3.99% | 5496 | 0.211469% |
| 4% to 4.99% | 4656 | 0.179149% |
| 5% to 5.99% | 2376 | 0.091421% |
| 6% to 6.99% | 432 | 0.016622% |
| 7% to 7.99% | 0 | 0% |
| 8% to 8.99% | 0 | 0% |
| 9% to 9.99% | 0 | 0% |
| 10% to 10.99% | 0 | 0% |
| 11% to 11.99% | 0 | 0% |
| 12% to 12.99% | 0 | 0% |
| 13% to 13.99% | 0 | 0% |
| 14% to 14.99% | 0 | 0% |
| 15% to 15.99% | 0 | 0% |
| Total | 2598960 | 100% |
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