Gambling Info Odds Gambling Online Ask the Wizard Play for Fun Blog Radio Video 
Reason #1 why the Wizard likes Bovada:
Excellent customer support
The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful.
I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)
If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own.
Video Poker Appendix 3 Answers
Last Update: January 3, 2003
Q1: What is the standard deviation of one hand of 1-play jacks or better on a $1 machine with max coins?A: From the 9/6 table we see the standard deviation is 4.417542. Multiply this by the total bet and the standard deviation is 4.42*5*$1 = $22.09.
A: From the 9/6 table we see the standard deviation is 4.417542. Multiply this by the coinage and the standard deviation is 4.42*25c*5 = $5.52.
A: From the 9/6 table we see the standard deviation per hand is 4.417542. Multiply this by the square root of the number of hands and the amount bet per hand and the standard deviation is 4.42*sqrt(10)*5*$0.25 = $17.46.
A: From the 9/6 table we see the standard deviation per final hand is 6.100180. Multiply this by the square root of the number of hands and the coinage and the standard deviation is 6.10*101/2*25c*5 = $24.11.
A: From the deuces wild table we see the standard deviation per final hand is 13.405118. Multiply this by the square root of the number of hands and the coinage and the standard deviation is 13.41*sqrt(100*50)*$5*5 = $23,697.12.
A: From the deuces table we see the standard deviation per final hand is 18.349382. Multiply this by the square root of the number of hands and the coinage and the standard deviation is 18.35*sqrt(100*50)*$5*5 = $32,437.43.
A: From the top table we see the variance of the deal is 3.391375 and the variance of the draw is 24.864165. The total variance in 8-play would be 8*3.391375 + 24.864165 = 51.9952. The standard deviation is the square root of that, or 7.2108. So the standard deviation of 8 such final hands is sqrt(8)*7.2108*$2*5 = $203.95.
A: From the top table we see the variance of the deal is 3.391375 and the variance of the draw is 24.864165. The total variance in 23-play would be 23*3.391375 + 24.864165 = 102.8658. The standard deviation is the square root of that, or 10.1423. So the standard deviation of 2000 initial hands is sqrt(2000*23)*10.1423*$25*5 = $271,909.52.
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