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Reason #1 why the Wizard likes Bovada: Excellent customer support
The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada's support is handled by Bovada, and their support staff is actually knowledgeable and helpful.
I'm so confident that you'll have a good experience with Bovada that if you have a problem getting paid and you can't resolve it with them on your own, I'll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)
If you have a problem with any other casino besides Bovada, I can't help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn't my job nor my problem. If you play at Bovada after clicking through my site I'll stand behind you 100%. Any place else and you're on your own.
The following table ranks the Jean and Primm casinos according to the looseness of their video display reeled nickel slot machines. For those who are not up on their southern Nevada geography, Jean and Primm lay about 30 and 40 miles south west of Las Vegas on the I-15. They cater to the southern California gamblers who want to gamble as soon as they cross the state line and don't want to drive the extra half hour to Vegas.
An explanation of the methodology can be found in Appendix 3A ranking the Las Vegas casinos.
Jean/Primm 5 cent machines
|3 (tie)||Whiskey Pete's||Primm||90.08%|
|3 (tie)||Primm Valley||Primm||90.08%|
|3 (tie)||Buffalo Bills||Primm||90.08%|
Observations: It is probably not a coincidence that the three Primm casinos are tied. They are all MGM/Mirage casinos and share a common monorail system. They also have a very similar slot mix. Of the five machines I looked for I found the same four at all three casinos. The Nevada Landing and Gold Strike are both Mandalay Bay casinos and very much alike. The only reason they differ in return is likely due only to the slot machine mix. Machines that I found at both properties were set to the same return. However I found one variety of machine at the Gold Strike I didn't find at the Nevada Landing, which had a higher than average return.
- Go back to slot machines.
- Appendix 3A (Las Vegas slot rankings).
- Appendix 1 shows the details and analysis of almost 4000 actual spins on a Reno slot machine.
- Appendix 2 shows an example of the virtual reels behind a hypothetical slot machine and how the average return is calculated.
- Appendix 3A: 2003 Las Vegas slot machine rankings.
- Appendix 3B: 2002 Jean/Primm slot machine rankings.
- Appendix 3C: 2002 Tunica slot machine rankings.
- Appendix 3D: 2002 Henderson/Lake Mead slot machine rankings.
- Appendix 3E: 2002 Quarter and dollar returns for Las Vegas slots
- Appendix 4 shows how the return is calculated for my Wizard's Fruit Slot Machine.
- Appendix 5 analysis of the 21 Bell Slot Machine.
- Appendix 6 Analysis of Red, White, & Blue Slot Machine.
- Lock and Roll analysis of the skill-based slot machine found in North Carolina.
- Deconstructing Megabucks.
- Baltimore Sun article, in which I am quoted.