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Reason #1 why the Wizard likes Bovada: Excellent customer support The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful. I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.) If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own. |
Gambling 102 - New bookLast Update: April 20, 2005
After four years and four major revisions since my original manuscript I'm proud to say my book is finally out. Gambling 102 presents a deeper analysis on the whole gamut of major casino games than other books on gambling in general. This book is appropriate for the player who already knows the rules and the basics of strategy and is ready to progress to the next course, thus the title. Most content in the book is admittedly already available on this site. However there is an expanded treatment of some games, in particular Three Card Poker and sports betting. Also, no longer will you have carry around ratty old print outs from my site to the casino but you'll have everything you need in a handsome 5.5" by 8.5" 161-page book. The book is available for $14.95 at the bookstores, $13.46 at Great Stuff 4 Gamblers, and $10.47 for Las Vegas Advisor members. Known Mathematical Corrections
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